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Jeffs Mercedes Auto Service
11568 W Pico Blvd, Los Angeles, CA 90064, United States
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Jeffs Mercedes Auto Service

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Review №1

Fast and affordable service! Would highly recommend to anyone needing any of the standard services on the car as well as more specific fixes. They fixed my drivers seat when it stopped working within a day and a broken light on the front of the car. All parts needed arrived quickly and my car was good to go!

Le
Review №2

Jeff and Louis were great. They fixed my window switch, which is what I came in for, as well as providing a list of other services necessary to keep my car in good shape. I drive a car from 1978, so maintenance is very important! They were able to complete multiple repairs - fuel leak, oil change, muffler, brake pads - in a span of a few hours. Very knowledgeable and nice team.

Al
Review №3

Jeff has been serving two generations of my family. Highest level of honesty and professionalism, but without the unnecessary frills. When Jeff says it needs to be fixed, it is honest assessment guided by the needs of the vehicle as opposed to something else.

Ju
Review №4

Jeff and his team did everything possible to help me assess a problem my car was having and get me back on the road! They were timely, professional, able, thorough, and exteremely kind! I would recommend this shop to anyone looking for a reliable and capable Mercedes mechanic.

NA
Review №5

If you are looking for a car specialist who is thoughtful, kind, experienced, trustworthy AND affordable, Jeffs is the BEST!!I have always been fearful about mechanics taking advantage of me. Fortunately, when my Mercedes stopped running on Sepulveda, Google directed me to Jeffs! Today, I wouldnt take my car to anyone else! I know they will fix the problem or perform quality maintenance at a VERY reasonable cost! Try them.....youll know youve made the right decision!!Although I have moved an hours drive away, I still take my car to Jeffs I will always be grateful to Louie and Jeff for taking good care of me and my car!

jo
Review №6

Jeffs Mercedes Service has been great for maintaining and repairing my 1999 320 CLK. Cant recommend them highly enough.

Jo
Review №7

Great service, professional and well priced - and I trust these guys

k
Review №8

Louie is great! Totally professional and kind. This business is a hidden gem!

Li
Review №9

I have been going to JEFFS Mercedes for years. Louie end Jeff are always helpful and the service is always done on time. Highly recommend!

ro
Review №10

I brought my car to have it fully checked out before I drove it to the Midwest and back. I trust them to find any issues and to repair them correctly at a fair price.

He
Review №11

EXCELLENT service and communication. Text messaging for the status of my repair with a link to my full online diagnostic report. Sent and Uber to pick me up and take me home while servicing. Friendly and professional staff. I highly recommend them for servicing your Mercedes.

Le
Review №12

Jeff’s Mercedes Auto Service is the best auto repair shop I have ever been to. Everyone is courteous, efficient and goes way beyond the call of duty to take care of your car and you.When I first went to them coincidentally, I had been given an approximately $600 steering wheel repair on another vehicle and went I went to Jeff’s they said it only needed steering fluid and did it at no charge.I trust them and really feel good about referring them. Even their office reflects how nice they are. They deliver and pick up and they are very fast to take care of what is needed.Lastly, they think ahead on your behalf.

al
Review №13

Jeff is so boring because he is always the same: Highly competent, courteous and fairly priced. I have been using him for over 10 years and my mother before him for 20 years. That is the kind of boring I like: No drama

Sh
Review №14

I found Louie to be polite, knowledgeable and extremely helpful.I felt no pressure and comfortable discussing with him those things that needed to be done for safety reasons and those things that could wait a while because there was no danger involved.

Es
Review №15

This place is very comforting. They take care of each individual with so much care and concern but most of all they do a great job!Very reliable and very honest...

Ki
Review №16

Had a great experience with Jeffs Mercedes Auto Service! Getting my car serviced is usually a very stressful experience but this was so easy. Booked my appointment online, lots of parking available on the street, MUCH better cost compared to the Mercedes dealership and most importantly I wasnt pressured to buy anything. They also called me before preforming anything that is outside of the typical service so no surprise cost. Louie was amazing. Highly recommend!

Th
Review №17

The crew at Jeffs Mercedes Auto Service are fantastic. Knowledgeable. Expeditious. Best of all, you can trust their advice and recommendations.

Bi
Review №18

Always professional and I trust Jeffs Auto 100%. There is something in life I dont have to worry about !!!

Ni
Review №19

Jeff and his team are Rockstars! Was having a rough idle issue with my 91 Mercedes 560SEL, now its running like new. Staff was diligent and kept me up to speed throughout the repair. Highly recommend.

Ca
Review №20

Louie was so efficient and professional. Battery was replaced in a timely manner, as promised. Great car service and customer service! 👍👍

Ch
Review №21

Louie and the guys at Jeffs Mercedes are fabulous. They are flexible with scheduling, fair in pricing, and never pressure me to get work I dont need. They remember me and my car whenever I come back. So much better than working with the dealership - Im a customer for life.

Be
Review №22

Installed cable for Convertible top to go up and down.

Jo
Review №23

I have finally found my Mercedes mechanic. I will be bringing my car in for all future repairs! These guys went above and beyond.

Wi
Review №24

Excellent service as always. The vehicle has been parked most of the past year due to the pandemic. Wanted to make sure it was in good shape (i.e. Jeffs Mercedes approved) before I start taking driving trips again.

Ma
Review №25

Both Louie at the reception and Jeff the owner were very communicative & helpful. It was a pleasure to work with them. Great service. Thanks!

Ma
Review №26

Louie and Jeff picked up my vehicle; serviced it and (at my request) had some body work done on it (subbed out) and it looks great. Very convenient and reasonable pricing as well. Ill be back! I came back a year later and had general mtce and overall service done. Appreciate that they communicate and always let me know what is going on.

Da
Review №27

Excellent and trusting service for 5 years now!

jo
Review №28

I Have been a long time customer. Always reliable and professional.

se
Review №29

Very satisfied customer. My husband and I have been customers for a few years. Amazing experience at Jeff Auto Service with our 2008 Mercedes Benz! Jeff Louie and Staff are doing an excellent job. They are professional. Louie takes time to fully explain what it needs to be done. We are very happy customers and definitely recommend this place. The service is excellent! Thank you!

Wi
Review №30

Jeff & Louie were very helpful! Both are really trustworthy guys and I felt very comfortable working with them! You get a sense that they really love what they do and value their customers! They even provided me with a complimentary Uber ride back to work after dropping off my car. I would definitely recommend them to anyone looking for great service! Thanks guys!!

Vi
Review №31

The company accomodates my busy schedule extremely well. The get their work done extremely efficiently!

Ca
Review №32

Service is always AWESOME from Louie in reception to Jeff and his wonderful honest mechanics! I have been a client for over 20 years and I am always happy. I keep buying Mercedes because I know Jeff will take great care of my cars. I never miss a service. He is like family!

Je
Review №33

Edit: Recently got my car back after some maintenance and that car is running better than ever!Original post March 2020: I dont know where to begin.... I look forward to taking my 20 yo car here because I know it will get the exact care it needs. Every mechanic gives you a long list of things to fix, but Jeffs auto worked with me to help me understand what was crucial, what to prioritize, what was secondary, and what the implications of each issue could be if I chose not to address it yet. As a student strapped for cash (or anyone who wants to know exactly what theyre getting), it doesnt get better than that!

Ri
Review №34

Louie is always extremely helpful when it comes to planning the repairs on my ML320. He is super pleasant to deal with and very knowledgeable about the car. This shop is highly recommended if you need to get work done on your Mercedes.

Ch
Review №35

They do good quality work fast and reliable and work is Guaranteed

Do
Review №36

Jeff, thanks for all your help. Louis thank you for your professionalism an outstanding Communications. Sincerely, You know who, Don

Ca
Review №37

I have trusted Jeff and Louie to take care of my cars for many years now and I have never been disappointed. Their service is outstanding,

Wa
Review №38

So glad I found Jeffs they not only took care of my service issue but did it quickly and slightly less than the quote. Louie provided great customer service and was upfront and honest. Nothing bad to say they did what they were suppose to do.

Ya
Review №39

Let me tell you guys something don’t ever take your car to Jeff’s Mercedes Auto service . I’m never been so disappointed with this mechanic shop. I told my self they only deal with Mercedes so they have original parts and they know what they’re doing. I was wrong, because couple of months ago I went to Jeff’sMercedes Auto Service for a check up and they told me that I need new belts for my car and a oil change . I Proceeded it and couple months later until now my car failed on me and I took it to the Mercedes Dealer and they just told me that the person who replace my belts are not original Mercedes belts and that cause the oil to spill ruining my alternator and my battery . Jeff I’m very disappointing with the work you have done you can call me back for further question the work you did was disgusting.

Ja
Review №40

Never a bad experience. Honest, accurate, on time. Good guys, good communication. A good mechanic is hard to find, an honest one in LA is almost impossible. . .almost. I trust Jeffs

Al
Review №41

The service was very professional and done quickly and the price was, great as quoted and the people could not have been nicer

Pa
Review №42

Excellent service . Great prices. Fabulousmechanics - much better than my dealersVery happy!

st
Review №43

They were done quickly and got me in to service same day.

Jo
Review №44

Excellent and proficient service!

br
Review №45

Jeff and Louie did an extremely thorough job of handling the deferred maintenance on my 89 560 SL. And they coordinated some body work for me as well. Excellent shop!

Mi
Review №46

Ive been going to Jeff for many years with my 1982 380SL. I feel comfortable with their recommendations, and they do a fantastic job.

Ch
Review №47

I have been coming to Jeffs Mercedes for the last 15 years and they are the best auto mechanic I have ever been to. They always tell me exactly what I need to have done, they do it quickly, and most importantly, their prices are always reasonable...much more so than any auto dealership. I bring all my cars to them, over the years that has meant, in addition to Mercedes, also Honda, BMW, and Subaru. They are the best!

Da
Review №48

This place is the bizness!! Seriously. Juliette truly takes care of you and is very helpful and considerate. Great prices and I never have any problems after servicing. Not only that, but she can tell whats wrong with your car and what youll need in the months ahead. I love her and them!! Plus they have loaner cars available if you need it. All I can say is this is my go-to-spot for car places!

Ga
Review №49

The team was thorough, responsive, and flexible scheduling my appointment. I dropped in the day of and they made room for my car and clearly explained the issue I was having. They fixed my car problem the first time around and provided me with forward looking maintenance schedule. Super helpful.

Bl
Review №50

This Place is A SCAM. They will DEFRAUD YOU.DO NOT GO. NOTICE ALL THE REVIEWs WERE FROM YEARS AGO!!! WOW. Big Time criminals!!!! They somehow got many reviews DELETED that were 1 and 2 stars from their SCAMMING WAYS. All the REVIEWS are from 3 years ago and even MORE! Hahahahahahahahahahah. I alsi have screenshots of all the 1 star reviews that they somehow erased. I will see you guys in Court!

Ch
Review №51

Jeffs staff is attentive, professional and work was completed on time.

JM
Review №52

Jeff and Louie are good people. The first repairs they did on my E320 CDI 2005,, they took way too long. But otherwise they seem to know what they are doing and be honest. which is more than what can be said of many repair stations. I recommend them

Th
Review №53

Jeff has taken loving care of our familys beloved mercedes for several decades. Great service, prices and careful advice are the hallmarks of this establishment. The fact that Jeff is an exceptionally honest mechanic adds to the familys appreciation.I do not believe anybody can go wrong by entrusting their beloved mercedes to Jeff.

Cl
Review №54

What a pleasure to deal with Jeffs Mercedes and in the good hands of Louie! Same day service, helpful, pleasant and prices within reason. Great find for anyone who owns a Mercesdes. Thanks Louie. Claire Rothman

Ma
Review №55

Does everything as he promised with professional repairs and on time as quoted

Jo
Review №56

Always a great experience with Jeff. He charges a great price for his services and his auto repair skills are top notch. I trust him with everything.

Mi
Review №57

Jeffs is the Best!! Above and beyond HONEST Service!! Great Service from Great People!

Sa
Review №58

They are professionals and always do a wonderful job.

Jo
Review №59

A+ as always!

Information
25 Photos
59 Comments
4.8 Rating
  • Address:11568 W Pico Blvd, Los Angeles, CA 90064, United States
  • Site:http://jeffsmbz.com/
  • Phone:+1 310-479-4790
Categories
  • Auto electrical service
  • Air conditioning repair service
  • Auto repair shop
  • Auto restoration service
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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