Very satisfied with the service and quality of insurance they have offered me for the past 3 years. Would not change them for no other carrier! Keep it up Allstate!!
I recently moved from Chicago to LA. I worked with Frank and he was very knowledgeable and extremely helpful. He explained coverage for my car and home insurance in a way that was simple and clear. Now, I have a better understanding of my policy limits. All my questions were answered and they were very quick in responding!
These guys are great! Informed and responsive. They helped me with my policies and explained what they covered vs. other options. Darlene in their office is fantastic!
Highly recommend Frank Phan! Prompt, thorough, courteous. Explained policy details clearly. Responsive - quick follow through.
Always available and found me the best deal and I am in fire country in the mountains. Thanks guys, Herb
It was an absolute pleasure to work with Phan from the LA office. We are new to the LA area and Phan patiently made revisions to quotes, answered our thousands of questions and was very responsive. Thank you so much.
I just like to thank Frank for all his help he took the time to go over my documents with me I am not good with computers but he did stay on the phone and walk me through step-by-step so thank you all state and thank you Frank.
Tim McLean, along with his staff, have provided very responsive, personable and professional service and have been invaluable in assisting with difficult insurance carrier issues.
The Tim McLean:Allstate Insurance company has so many good qualities that it would take so much space to record them all. Tim McLean is so full of information, and has a caring and empathic understanding of a persons needs. His staff is just as knowledgeable and I have dealt with three or four of them directly. The last person to have contact with was Francesco Phan, who took the time to let me vent and then found me an amazing new vendor for my home insurance. I want to acknowledge the quality of each person I had the pleasure of working with and thank you all for the kindness you have showed me. I would absolutely tell anyone looking for insurance to contact this agent, knowing their expertise and kindness will be shown to each of any new or existing client. Lastly, I hope you all stay healthy, safe and your success continues for many years to come.
I simply wanted to say thank you to Tim McLean Allstate. ANGIE is absolutely AMAZING!!! She is my go to girl for anything and everything that has to deal w/ my policies. She’s patient, kind & thorough. (Exactly what you need when dealing with insurance questions & situation). Thank you again for the many years of service.
Ive called a few different companies as I am new to the LA area and my oh my was I impressed with the service and communication I received from Franko. One thing that I was surprised about is how knowledgeable Franko was about the coverage and his industry. He assured me that I was not just in good hands but in the best of hands! This is service the likes of which Ive yet to see. I just hope that the claims service is as good as Franko. Thanks Allstate!
Great team with a great dynamic manager/Owner.
Always there for me, and super helpful. This has been my Allstate agent for years, and I could not be happier with the services! Darlene has especially been amazing every time I have called! :)
Called in and talked to Charlene, she was very helpful and I got all my questions answered.
I didn’t know too much about insurance and just called in for a quote. Typically, when getting insurance quotes, I just give the company some information and they just give me a number at the end of it. That was not the case when speaking with Angie Cornejo from the Tim McLean Allstate Agency. After asking some questions regarding why I was shopping around and what I look for when purchasing insurance Angie went over the coverages she believed would best suite me based on the answers that I gave her. Not only that, she went over all of the different coverages one by one and broke down what they mean and why the oils be important to me. I had no idea how much is actually covered by just an auto policy. Needless to say, this is my new agency and I couldn’t be happier. Highly recommend this agency.
Angie Cornejo was simply the best. She was helpful, knowledgeable and patient. I would highly recommend her. If you are looking for insurance...go no further.
Employees very friendly and easy to talk to, thank you
I always get the information I ask for; the entire staff is helpful and efficient and very professional.
More of a Sara Surber endorsement than anything since shes my only Allstate interaction. I just know she worked at ridiculous hours, of her own choosing, to find me the best possible deals. Really made the whole experience pretty simple.
After having a devastating fire at my property at Matilija in Sherman Oaks Allstate insurance really came through and all the agents that I dealt with oppositional and courteous I recommend Allstate to any of my friends
I was having difficulty with errors appearing on my insurance declarations for two income properties. I find the company involved (NOT McLean Allstate) difficult to deal with but Angie Cornejo at McLean Allstate interceded and cleared up the problem immediately. Within hours I had the much-needed corrected documents. Bravo Angie and McLean Ins!
McLean Insurance provides comprehensive, reasonably-priced coverage and excellent customer service. William B. is especially to be commended. He answered all my questions and took care of my concerns. I highly recommend him and the McLean company.
ANGIE CORNEJO was the BEST!!! Shes so helpful, patient, and responsive! She made my day and walked me through my policy step by step. I will definitely call her again with any other questions I have!
This office has been so kind, attentive and helpful rhus far with all my questions!
Very pleased with how Frank was able to get me a homeowners policy under my circumstances. He was proactive and thorough in following up with me, took the time to review the policy details to make sure I was aligned, and he was also able to tack on an earthquake policy for less than originally estimated.The service provided by this local team was significantly better than anything Ive experienced from large insurance companies directly -- and it was a game changer to call Frank and actually reach him!
Excellent job by Mr Frank, he get me the best insurance available. He was clear and thoughtful in working with me. I recommend this agency and Frank for getting you the best insurance .
Really good customer service! I went to get a quote for my honda civic 2010 and it went very well. Good price, agent is very professional and friendly. He answered all of my questions very well and explained to me every little things that should i know. Kudos to you mr. Frank phan if im not misspell your name. Good day to all of you. Stay safe
Francesco made my entire process smooth and easy! He is extremely helpful and kind, turning a stressful situation into a fun one. thanks Francesco!
Quick & easy with friendly service
Great staff. Courteous and efficient. Highly recommend
McClean Allstate worked well for me. The employees were very helpful and knowledgeable and I got everything I needed and for reasonable prices.
I’m very pleased with the amount of personal attention and time Angie, one of the agents took in getting all the components right with my policy renewal. It means a lot to have someone detailed oriented and attentive to your needs.
I used to have full coverage with AAA but now I switch to Allstate because I get all the same coverage and roadside service for less cost and everytime I call I can call anytime ask him questions they bring up my account and they answer all my questions and help me with anything I want to know its amazing I love Allstate Im in good hands
I got a great deal on my insurance, very friendly and attentive. I recommend this place to everyone.
Ive had a positive relationship with Tim McLean: Allstate Insurance.
My Allstate agent Sandy ROCKS. She is always watching out for me. They are always professional and they get back with you in a timely manner.
FRANCESCO PHAN was very helpful and easy to work with!
My experience with all State its been the best I been a customer for years and years I even forgot how many yeras but all I can tell is, I havent had any problem any issue with my policy. They always are there to help me with any questions I have.I will recommend Allstate to everyone.
Ive been with this agency for many years and Im happy with the service and would recommend them over all of the others.
I have been with this qgency for more than fifteen years and have always had wonderful service with no hiccups at all.
This is an insurance agency that gives you the answers to your questions and does not beat around the bush. They have been very loyal, professional and kind to me thus far.
They are all wonderful people to help with all you needs its been a pleasure for my husband an myself to have them as part of our familys thats how they make us feel
Thank you!! Very nice service
Excellent service. Always ready to help. Like family.
They are always easy to get ahold of and answer any questions you may have.
Have always received excellent advice and service from this agency
Angie is the best...she works hard to ensure you get the best product.
I have always gotten great service from this agency, for the past 30 years.
While evacuated due to the Woolsey fire, I received a phone call from Allstate reminding me of the clause in my policy that allows reimbursement for expenses while out of my home. I saved receipts and within a few days of processing my claim after returning to my home, the claim was settled. I was most impressed to say the least!
Very good service. Friendly and knowledgeable agent.
Allstate is an Insurance company that keeps its promise. Easy and fast solutions.
Very profesional, excelent customer service,
Agents are friendly, efficient, knowledgeable and have your best interests at heart.
Helpful, understanding and accommodating.
Great service!!