Highly recommend farmers insurance, particularly Jennifer Lopez. Five star service!
Alyssa was so incredible at helping me find the perfect plan for my budget and health needs. She was super responsive and gave me personalized help. This office truly cares about their clients, I would recommend them to anyone!
Everyone that works in this office are absolute life-saving angels. Alyssa has helped me so many times - she is so knowledgeable on all things Covered California and on top of that she is incredibly nice and really wants to help. Anytime Ive had a question or concern, she is readily available to explain complicated insurance jargon and find quick and easy solutions. I cant believe such a wonderful resource exists. If you need help with anything Covered California related, do yourself a favor and call the agents at Farmers Insurance - Carlos Gonzalez office - you will not regret it!
Jennifer. Was amazing she helped me get coverage for my Heath plan. Helped me every step of the way. ! I definitely recommend her!
SO incredibly kind, professional and helpful. Jennifer Lopez in Carlos office is the best. Outstanding customer service!
Jennifer was incredibly helpful, patient, and responsive when I had questions regarding Covered California. I can tell that Jennifer genuinely cares to help. Thank you!
Alyssa is amazing to work with. She is super friendly, knowledgeable, and responsive to any questions I had. Would highly recommend!
My first review because i felt compelled to say Alyssa was fantastic and helpful. thank you!
Wonderful staff. Alyssa was super helpful!
I’ve been putting off my renewal process, but Jennifer Lopez was so helpful in guiding me through the site, helping me choose the right plan and giving me all the pros and cons of my options. These days most things can be done online but working with Jen made this process less painful. Highly recommend this office and Jen Lopez.
Wow. Carlos and Alyssa are just awesome. For the past few years they have helped me and my partner so much in navigating the Covered California and health insurance space. So knowledgeable and available and supportive. We are so grateful for them!
Super helpful and really nice staff. We went in for health insurance for our family (newborn twins), and they made it so simple for us. 100% recommend.
Over the past three years Ive had the most excellent experience working with Carlos Gonzales and his associate Alyssa Hernandez! I cant recommend them enough - I have felt confident in the insurance plans they have helped me secure based off the life I live (motorcycles) and the income I make (pretty low, and motorcycles). Alyssa takes the extra step to double check her work and if anything looks amiss, she gets in touch with you ASAP to make sure the situation is resolved. This year I had a fraudulent email from Covered CA come into my email, I clicked it open and it changed all my pre-made settings, erasing the work Alyssa and I did in October (its now days away from the deadline!). Lucky for me, she saw this change, alerted me and fixed it so I would have the correct insurance for the coming year! 10/10 will continue to recommend! Thank you, Alyssa!! (and Carlos!)
This office is incredibly kind, helpful and knowledgeable! Alyssa was ready to answer all my questions and has continued to help me stay on top of deadlines! I am so grateful for all the help she and the entire team at this office has provided me! Thank you all so much!
Carlos and team are very informative and extremely patient! They made signing up for insurance the easiest experience ever! I highly recommend signing up with insurance through their office. Ive met with Carlos a couple times and never had to wait on him for anything. He is prompt, well-prepared, and respectful of your time. Very professional!
After trying to navigate the morass that is the Covered California application process by myself, and failing, I decided to give these guys a try. This agency, Alyssa specifically, could not have been more helpful working with me through the different types of coverages and with the application itself. Alyssa was super knowledgeable and friendly, through it all. I highly recommend them for anything Covered California related.
I cannot give enough praise to the Covered California team here! They went above and beyond to help me. Ive recommended them to several friends, all of whom had great experiences as well. If you are looking for advice on healthcare, look no further.
I was dreading updating and renewing my insurance. In years past its been a torturous process, but Jennifer explained everything and made it painless!Jennifer made an otherwise difficult process incredible simple and comfortable. I cant speak her praises enough!
Alyssa is amazing! I cannot recommend her enough for healthcare insurance needs, she is very knowledgeable, helpful and very responsive! I am recommending all I know to her!
Carlos and Alyssa were very helpful in helping me choose the best plan for me and setting it up. Saved me hours of research. Highly recommend. Thank you!
Alyssa Hernández has been absolutely helpful getting me the proper healthcare coverage these past years. Planning renewal process with her as she is most helpful breaking down and explaining my options! Highly recommended!
Made a next-day appointment over the phone with Alyssa Hernandez, and worked with Carlos Gonzalez while I was there. They were both extremely responsive, helpful, and honest. I feel great that I used an insurance agency to enroll in healthcare. This small storefront and professional team have continued to be helpful after my visit with additional questions. Really I cant say enough - coming from someone who rarely posts reviews, and doesnt even like the idea of insurance agencies to begin with. They put my mind, and actually my pocket book, at ease.
Alyssa was extremely helpful. Made getting insurance painless and easy. So thankful!
Alyssa Hernandez has inspired me to write my first Google review. I came to her with an insurance problem that others could not help me resolve. Alyssa resolved my problem with extreme intelligence, competence and grace. I cannot express enough respect and gratitude. If I could give her six, seven, ten stars, I would do so. She is first-rate.
They made signing up a breeze! I highly recommend signing up with this office. Jennifer was very helpful.
Amazing service! A prompt response and diligence, we are very happy with the service, attention to details and professionalism! Very grateful!
From someone who finds the whole Insurance process overwhelming and complicated, Carlos makes it super easy to understand. He explains all of the plans and even figures out what is the best move for you financially. I’ve gone to him 2 years in a row and would recommend him to anyone looking for some help with the craziness that is the US healthcare system.
Jennifer Lopez was wonderful. She worked very hard to make the process of obtaining health coverage for my daughter and I mush easier. I highly recommend her. Thank you Jennifer!
Jennifer was knowledgeable, responsive and very helpful. I highly recommend their offices
Renewed my health insurance for a third year through Carlos and Alyssa. They make it so easy to find the right plan and always explain my options thoroughly and answer my questions. Very grateful for them.
Jennifer Lopez was an absolute pleasure when picking my medical coverage for 2019! Informative, helpful and I would highly recommend her to anyone. Thank you for all your help!
Jennifer was very knowledgeable, answered every question I asked, and found the best deal for my enrollment. I strongly recommend Farmers Insurance.
Amazing customer service! Jennifer held my hand through the entire process of my health insurance application and helped me get a great plan with low monthly cost.
Jennifer helped me enroll in covered California. I have a pre existing condition and wanted help finding a plan that would work for me in my price range. Jennifer found me several options to choose from and saved me tons of money rather than if I tried to enroll myself with no help. I will definitely be recommending friends!
I wish I had visited the office months ago. They enrolled my family in Covered California in less than an hour and did an excellent job!
Best Customer Support Ever, Carlos and Alyssa are always there to support any questions you may have and when looking at renewal plans all questions are answered allowing you the consumer to take the best decision on coverage. The options are clear and for the 3rd year in a row they are the best of the best.
After doing the whole bureaucratic, phone call labyrinth runaround with Kaiser and Covered California for an hour too many, I finally somehow got connected to this branch of Farmers Insurance. Jennifer Lopez was the first person I talked to who felt like they had an entire grasp of the situation and how to help me sign up for a Covered California subsidized Kaiser insurance plan. I was constantly reassured through the process, and never felt condescended to just because I hate having to deal with any of this stuff. Can recommend.
I worked with Jennifer to sign up for health insurance, she made the process quick and easy. Great team, would recommend to anyone.
Alyssa and Carlos make the impossible feat of dealing with Covered California possible and they do it with kindness!
Alyssa took care of me and made it so easy!
Carlos and Alyssa and the team have been nothing but kind and helpful. I whole heartedly recommend you check them out if you’re interested in signing up for insurance.
They take the time to help you get a insurance policy that good for you and your budget !
Extremely helpful in setting up my Covered California health insurance!!
Alyssa is very helpful and informative!
They always make the process easy and painless