This is a very affordable airline to fly with.The beer is cheap. And I like the fact that they use debit cards for transactions.My only criticism is the fact that they only have two flights available out of LAX. And I wish they can add more to their schedule.

Great prices,good service. Be very very patient because it is cheap, airline flights are always full.Downfull is the Aerobus does not have a lot of flights available.

Not much information!! Where to pick up family that are flying

AWFUL EXPERIENCE WITH THIS CHEAP AIRLINE. My experience with them has been horrible. I can not believe they do not care about the health of other people. I need to cancel my flight and they wont allow it. They are offering a change in schedule but what am I supposed to do? I dont have any important events this year. I just cant do that. I dont want to get exposed to anything. I couldnt even speak with the supervisor. I asked to be put on hold and they didnt want to. This is very frustrating!

They cancel the fly I had and move it later in the same day, because of that I had to stay 7 hrs in LAX

Terrible! since we got to the airport they have been extremely unprofessional. They kept on making us move back and forth to board at different gates. They kept on extending the boarding time we ended up waiting over 3 hours. Everyone was so confused and stressed, they never gave us an explanation for anything. It is cheap for a reason.

DO NOT BUY!!!Its cheap for a reason. Just save yourself the headache and pay for a reputable airline. Im currently trying to to get a refund and Viva Aerobus has terrible response times. 20 minutes on hold and I still couldnt get a representative on the line.

Short lines and fast to check out

Not good experience, I do not recommend. They do not even offer water. Seats very uncomfortable, not even reclaimed. Cheap but you pay at the scale, they weigh twice at check in and at enter the airplane. And if you buy something inside they also go to scale at the enter of airplane. Bad, bad, bad.

La peor línea aérea! Cancelan vuelos, pierden maletas. Simplemente no tienen ni idea de lo que hace, se me termina el léxico correcto para hablar de ellos. No vuele con ellos por favor! Voto por que les revoquen la licencia para volar. Que se dediquen a otra cosa.This is the worst airline that I ever fly! they cancel your fly, lose your suitcases and they just don’t .care I definitely will recommend not to fly in this airline because they don’t have any professional matters in ethics I hope in the future the government cancel their license to fly to this country they are better off to do something else please don’t flight with them!

1.- no customer service at all.2.- worst airline I have ever flown with.3.- I ended up paying lore on extra fees than if I purchased my ticket with Alaska Air. Shame on me.4.- avoid them at all cost.

Changed my flight date, then changed the departure time twice. Unreliable airline that changed at will your flight plans.

Worst airline in the history of airlines. If I could give it zero stars I would. They lose luggage, have zero customer service.

They need improvement now

They are not willing to help you at all. The woman at the counter is badly faced and with terrible treatment towards the customer.

Buen servicio. Pague por lo que necesite a un precio justo

Super small the seats I expected more from a practically new airline in Los Angeles very uncomfortable

Great service

Good prices, good location, hopefully and keep it up.

Its always one thing or another, I have very bad experiences whenever I buy a flight with them, I prefer Volaris for low-cost flights, they have to be more attentive to their customers, wow! Is it too much to ask?

No es muy seguro comprar con la tarjeta débito arriba del avión después te llaman para confirmar si tu usaste la tarjeta. para información precaución no des tu información ya me paso 2 veces

Excellent

It was very crowded and the cashiers were very slow but the passage was cheap

Terrible airline, they moved our flight to another day without offering us a specific response of the day or time that would be addressed, having us at the airport more than 12 hours waiting without hotel or any hospitality

Plane to AlaskaFace logo

Worst airline! I put a Star only because it asks for it but we will never fly via Aerobus they are very thieves!

They have very bad service, as far as serving the customer is concerned.29 Dec 2019 more than 20 passengers lost flights, by escape 1 hour and a half before boarding.

Missing more flights with different hrios.

Great service