Mom has used Ken Martin for about a1 1/2 years now and they are superb. Always fixed or repaired the hearing aides with a smile and very courteous. They listen to what the problem is and fix it. Sometimes the repair needs to be sent out for repairs but gets returned very fast. Highly recommend.
Dr Martin is the greatest. So is his staff. They are attentive and never so busy to take care of any issue I might have at the time. Since moving away and being a 3 1/2 drive it it still worth it to come and see Dr Martin and have him take care of my hearing concerns. He is my Hearing Super Hero.
It was Awesome. I wouud recommend Ken Martin Audiology to anyone. He is so patient and informative. Everyone in this office treats you with kindness and respect.
Ken Martin is very professional. He lets you know that he really cares about your hearing. He will work with you to get your hearing aids set just right for you. Ive used other audiologist in the past before and I think hes the best.
Great people! He takes the time to explain the hearing aides very well and answers all your questions.
There was a problem with one of my hearing aids. I called their office and Mr. Martin stayed into the lunch hour when they are usually closed. He took my hearing aids and repaired them while I waited. Prompt and professional service. You cant get taken care of any better.
Awesome place very nice people, loved they had Christian music on. Just wish I could have received my hearing aid with them.Very peaceful office!
Dr Martin and his staff are very knowledgeable and professional. They never rush through your appointment and are always patient and eager to answer all your questions. I have been a customer for 10 years and have never been disappointed in the care I have received.
Very professional and polite people. They do very thorough testing. I highly recommend them.
My experience was very good with this company! They were quick, complete, kind, and explained everything in a way I could understand. Highly recommend!
I had my first visit last week and I was very impressed with the staff. They were friendly and informative. I would definitely recommend Ken Martin to anyone with hearing needs!!
The guy that done the hearing test was very nice and informative. Willing to answer all my questions and let me know in terms I could understand what the problem was. Really liked him. Would recommend for others children. He saw my son.
I was in panic mode as I leave on vacation this week. My cat over the weekend chewed the portion of my hearing aid that goes into my ear. I just knew Id be without a hearing aid on vacation. Took it in this morning and Dr. Martin was able to repair it in less than 5 mins! Thank you, Dr. Martin!! I appreciate you and your staff.
Ms.Martin was friendly, helpful, listened and cleaned my hearing aids on the spot for me.Told me to come back anytime with smile!
The people are always so friendly and helpful. They are quick with their help and know what they are doing. They are always so helpful!
Love 💗💗 Love 💖💖 Love this office is the best !!! Dr. Martin and Mrs. Martin are so terrific. They make you feel right at home. Our son who is 3 years old had to get a hearing test today and Dr.Ken Martin made it a very fun experience. The light up Disney Characters in the hearing sound room made this oh so fun. I will and always have recommended this office. They know just how to treat everyone who enters. A special thanks to Mrs. Martin and Dr. Martin keep up the good work . You guys are a real true blessing .
Been going a long time. They have always been very nice and helpful and professional!
The staff are awesome and they are quick to take care of any hearing aid need.
They are very informative and knowledgeable and explained everything to me in terms that I would understand.
Great place to get your ears tested and your issues addressed with compete ease. The Martin’s are so wonderful and can help with any questions. I wouldn’t go anywhere else.
Always very informative. Good customer service. They try to make you feel good. Ken Martin is very good doctor he explains everything so good . Very very pleased with there service.
Very professional!!.. Generous, polite staf.. and gets you in and out quick..
My granddaughter needed an exam for school. I was so impressed with Dr. Martin and his staff that I scheduled an appointment for myself.
Dr. Martin was quick in determining my concern and offered solutions to my issue. Enjoyed my visit.
Great service. Employees are so nice.
I love Ken Martin Audiology! My son is 4 and FULL of energy. Mr. Ken is so amazing and patient with him. My son processes things a little different and Mr. Ken takes his time and understands. Also the test for the small children is so cute!
Have been in a few times. Ken Martin is so nice and helpful.His staff have been very good making time for me. The lady that helped me replace my filter in my hearing aid today was so patient and sweet. Thanksfor all your help. Its really nice to be able to hear better.
I started seeing Ken almost or maybe ever since he started his work in audiology. As far as Im concerned He is The Best & wouldnt consider seeing any other audiologist. Hes alway so willing to help with any guestions or problems. He & he staff are the best.
In a time where most doctors do not seem interested in spending much time with individual patients in the office it was so good to actually have a doctor engage and take the time to thoroughly explain the diagnosis possible treatment and answer all my questions with genuine compassion. His office staff is second to none my hats off to them as well.Dr. Martin is that doctor!! I would give his office 10 stars if I could.
Ken Martin Audiology is a great place if you have hearing problems! Every one is prompt, courteous, well informed and helpful . They were recommended to me 10 or 12 years ago by a friend and I would recommend them to anyone!
We have seen Dr Martin several times. He is amazing with babies and toddlers. The staff is sweet and always helpful. 5☆
All the staff are very nice!! No complain at all 😊
Very helpful and friendly. Ken Martin is an excellent Audiologist. Weve referred him many time to friends.
I have always had a good experience with every visit!
I have been very pleased with the kindness and thorough treatment of my husband as we have visited for hearing aids! A great staff, and Dr. Martin is a very kind and gentle man.
Quick, courteous service on my husbands hearing aid. He is a veteran, and his aids came through the VA. Dr. Martin was kind enough to quickly repair the aid so that we didnt have to send it off for repairs. I am Dr. Martins patient, but he didnt have to extend himself in such a selfless manner and without charge. What a blessing! Thank you!
From the time I entered the Audiology clinic I was treated professionally through the checkin, testing and analysis of the test as well as anticipated next steps and options that will allow me to chose my best course of actions. My time was respected as valuable by Ken Martin Audiology staff which is very appreciated. The atmosphere is calm, stress free and perhaps a bit dated with the narrow hall, but found even that aspect, refreshing as compared to the overcrowded experiences at other medical facilities.Thanks much,Walter
Great service friendly people been using them for 15years
Dr. Martin is always professional and willing to answer all of my questions. He freely advises all options available to me. The office is very professional as well.
Dr. MARTIN was so patient . He answered all my questions carefully and was so kind in the process. I highly recommend him for treatment of your hearing issues.
Dr. Martin and team were amazing! Our experience was great!
Very professional and personable. He took the time to help me understand what all of the results mean. I highly recommend Ken Martin Audiology.
I had a great experience with Ken Martin Audiology, this was my third Audiologist toHave been to and Ken Martin was the bestAnd most professional and showed me moreThan all Audiologist combined, great experience. Many Thanks to Martin Audiology
The young lady at the front desk is such a joy. She is always pleasant and Very helpful when I have trouble with my hearing aids I believe her name is Rachelle if my memory serves me correct. Dr Ken she needs a pay increase for going above her calling thank you Dr Ken it is a great pleasure to have met you and you are a wonderful person you are in the right field of practice thanks.
Very pleasant office staff and Dr. He was very informative and took time in explaining the procedure.
The BEST. Its for everyone who may help hearing.
Great service, totally recommend these wonderful people to help you hear the world around you again. So kind and helpful, they went above and beyond to make me comfortable and help me get a better level of care than I had had at previous hearing doctors.
Super sweet & professional group of people!
My mother is 80 and I went with her on her visits to Dr. Ke Martin’s office. He and his staff are very professional and she loves her new hearing aids. She and I will highly recommend Dr. Ken Martin.
Great Dr!!!! My son had the best experience he has ever had with a Dr at Dr Ken Martin Audiology office. He said if he ever had to get his hearing tested again he wanted to go there!!! THANK YOU!!!
I will Always go to, Ken Martin Audiology, because they have Always helped me out with my Hearing Aids, in every situation ! I do recommend them to everyone ! I give them 5 STARS, FOR SURE !! ❤
The most caring Audiologist in Longview! Super People that care about your hearing. Five star Office.
Great place! Nice and friendly people. Explain details. An great with kids.
I have always had a good experience at Ken Martin Audiology.He is very thorough in explaining what the hearing aid can and cannot do and which hearing aid is best for me.
Very professional and caring staff that goes out of their way to assist the patients needs with a smile. Dr. Martin is an incredible doctor that cares so much to aide his patients needs.
Very friendly, informative, & patient! By far the best!
Had to take my two year old for a hearing test and they were so patient
I highly recommend the professional, and friendly staff at Ken Martin Audiology in Longview Tx. Very prompt with appointment time. Nice clean office.
Always a pleasure to do business with them. Excellent as well as friendly service.
This was a quick visit, but I really like the warm friendly atmosphere and dedication toward serving their clients.
If I have any problem or question I’ve always been promptly helped. The Staff is very courteous & attentive
I was nervous at 1st when I made my initial appt. After arriving,meeting the staff then Dr. Ken it made my decision easy. He explained everything to me before,during and after the process it was painless and helped me put a plan together I definitely will recommend them every chance I get Thank You
So friendly and helpful every time.
Everyone was extremely nice.Dr Martin explained everything and made my visit very comfortable.
All of the staff is very friendly and helpful. Dr. Martin takes the time to get things right.
Can get tested and hearing aids from VA cheaper than i can have HA from KEN MARTIN repaired.
We were referred by our pediatrician to Ken Martin Audiology. My child was in and out with no issues. They were did an amazing job at working with my 7 year old. Thank you!
I have taken each of my 4 children to Ken Martin Audiology for their initial infant ear screening. It is quick and painless. Dr. Martin and the staff are friendly and kind.
The staff was friendly & attentive& Mr.Ken was very welcoming & helpful!
It was great and the Dr was niceI am glad I came todayCant wait to be able to have the cochlear implant so I can hear better.U did a great job
Ken Martin is a professional, efficient, and knowledgeable. He helped me understand the nature of what was going on with my hearing and took the time to explain it. Mr. Martin had a good bedside manner and exhibited humility.
The office staff and Mr. Martin were so kind. From the testing, to explaining my results, to my new hearing aides. Can’t say enough good things about him! ❤️❤️
Staff very friendly and knowledgeable.Felt really comfortable.
Dr. Martin was so friendly and explained everything about the testing. We had zero wait time and got the answers we needed the very same day!
My 16 month old son had an appointment and I couldn’t be happier with this office. From check in to the hearing exam, every one was so friendly. Also, the office was very clean and Covid precautions were taken, making us feel safe and comfortable. I definitely recommend this office to anyone.
I am recommending Ken Martin Audiology to everyone to all of my family, and friends.
Ken Martin is a pleasure to work with. He has been patient as we work to get the best results for my hearing aids.
We brought our son in for a check-up after he failed the hearing screening at the pediatrician’s office. Everyone was friendly & took great care of our little guy! He wasn’t nervous and enjoyed his appointment! They followed all the recommendations for life post-COVID-19 and made us feel comfortable. Dr Martin answered all of our questions and gave great info!
Very helpful and easy to talk to. I would definitely recommend Dr. Martin.
He is the bomb.
Absolutely amazing! They were amazing with my 14-month-old!
Dr. Ken Martin is very friendly and courteous. He educates his patients on hearing not just hearing loss. If you have hearing loss or need a hearing test I highly recommend him for these services. He was professional, but also personal in that he took a genuine concern in improving my hearing. He was thorough for my exam and that commitment continued through the process. He explained all of the available options and let me make the choice that was right for me. When my hearing aids had arrived he took the time to explain every detail of them, including the trial period and the future servicing they might need, which is a covered benefit. I’m happy that I chose Dr. Martin and you will be too.
Dr. Martin has always taken great care of our daughters hearing aid needs. Shes been seeing him for over ten years and we couldnt be happier with the care she receives.
Extremely nice and knowledgeable staff. If you have hearing problems I highly recommend Ken Martin Audiology.
Fast friendly service with no charge. Pretty hard to beat
I was so pleased with my hearing test at Ken Martin Audiology yesterday!Even with masks on and social distancing I was able to get the answers I needed and it was a great experience overall. Ken and Shannon are so kind and do a thorough job. They are the best! Highly recommend Ken Martin Audiology
Dr Martin and his staff were fabulous! Friendly and prompt service by all. Dr Martin took time to assure our special needs son through each step of the examination. Longview is fortunate to have Ken Martin Audiology to take care of our community.
Very thorough in testing, explnations of results and recommendations. Satisfied with visit and have recommended to friends.
He was very informative and very polite! I would highly recommend!
The staff and Dr. Martin are amazing with knowledge, attitude, and professionalism.
Ken Martin and his staff are hands down the best in East Texas.
Great customer service. Everything explained in detail.
Polite, knowledgeable, caring, professional—-why go any where else!!
Everyone is always so nice and friendly
Ken Martin did an excellent job with my analysis and prescription. He also helped with a Texas Workforce Commission application for funding assistance. I am very satisfied with the service provided.
Great experience, very satisfied with my new hearing aid!!THE PEOPLE ARE THE BEST !!!
Dr Ken is very professional, informative, and helpful! Thank You for all your great help!
Fast easy and friendly! Results came back very quickly!
Very professional and courteous. Very positive experience.
Great staff and pleasant experience.