GREAT service, as always. I was out of town, visiting in Longview, TX, when the check tire pressure light came on in my car. I drove to the Discount Tire store and they had a line set up that you could just drive through specifically to check and adjust tire pressure! AMAZING idea and the usual 5 star service. It literally took me 3 minutes for them to check and air up all 4 tires. Discount Tire is the BEST!
I never give reviews but these guys are great. They have put together a solid team at this location. It is always running smoothly and efficiently. They are the best in town hands down.
Came in on 9/11 for a nail in a tire and tire rotation. Very fast and courteous service. Always get me in and out when promised.
Great service! Always helpful and works quickly. I went to get my tires rotated and they found a nail! They patched it up for free and saved me a blown tire.
Always have great service. Employees very friendly, good prices, and fast, professional service. We wouldnt go anywhere else.
Did a good job replacing all my wifes tires in a reasonable time. Prices were good.
Sales personnel very friendly. They help you find the tires you need.
I always trust Discount Tire when it comes to my cars, always have the best prices for tires or if you find them cheaper somewhere else theyll match it. and every time I need a patch or to check my tire pressure, theyre always very friendly hard-working guys and ladies ready to help.
The team here is awesome. They are honest, friendly and go out of their way to help. Ryan was my service advisor and he took care of the biggest problem I had within 5 minutes. Im so glad the Nissan dealership referred me here. The service was great, and the best prices. Thank you!
The staff is helpful and polite. However, Im not a fan of the first come first serve policy it makes short requests take longer.
Professional, courteous, knowledgeable.These are the reasons I continue to do my business at discount tire longview.Specific to those aforementioned attributes, is a man named Ryan.On multiple occasions, Ryan has gone above and beyond the call of hospitality and provided an excellent experience each and every time.Great job guys, keep being awesome!
Thank you for fixing my tires and rotating them . They feel much much better
I called at 5:54 p.m. I spoke with Omar I informed him that I was 22 miles away out of town with a slow leak.and he let me know that hes sorry they close in 6 minutes and theyre wrapping up and they would not be able to help I said thank you I guess Ill just be stranded for the night! not the best experience
Only place Ive bought tires since 1985, its the service, guarantee they always honor, price and quality of tires. Rarely had a tire problem in all those years and was taken care of with a smile. Nope, dont work there, just a satisfied customer.
Nice people clean place good tires cheep price.
LONGVIEW TX Store.... On 3-26-2021....I would like this to get to the Owner of Discount Tires or someone Representing owner... I am from Oklahoma and had traveled 4 1/2 hours to purchase a 40’ Tandem axel trailer...After getting trailer I was worried that the trailer would not make it back due to the tires.,.After googling for tire stores near me there was a few choices,I picked Discount Tires because I use them In Oklahoma and are Happy with my service there... I got there around 5:00 and every bay and parking spot was full,I purchased 8 tires and when the crew started working on mine the outer duals came off easy,But due to how long they were on my trailer the inner wheels seemed almost like they were welded on to the drum,After a long time of using penetrating oil and using a sledgehammer they finally came off....The Guys stayed till 7:30 to make sure I wouldn’t have any problems back to Oklahoma,This was one of the most Pleasant stores I have been in,And if I was ever close to the area and needed tires I would DEFINITELY go there again...I Hope the Company takes care of these guys and they stay together,For as a Group are a AWESOME TEAM to REPRESENT (Discount Tires) Again,Thank You Guys... Todd Jackson ... Lexington, Oklahoma
Amazing crew and fast at what they do
My husband and I visited Discount Tire a couple of weeks ago when our low tire pressure light came on in our Camry. We were pretty sure one of the back tires was leaking. We took our car to these guys, and our attendant thoroughly looked over our tire and found nothing wrong. He checked the other tires as well, and it turned out they all just needed a little airing up. We appreciated their thoroughness, kindness, and honesty. They were also quick. And it was all free! I highly recommend this place!
Been doing business here for years service is awesome and the pandemic has not changed this.
My experiences with Jaime, at the Longview Texas store were FANTASTIC. His knowledge, demeanor and service truly were great. I would absolutely recommend Discount Tire, and I give my experience there 5*.
Discount went above and beyond making sure the customer experience was great. I purchased the wrong tire and they changed them out for what I wanted on the same busy Saturday proving they care about their customers. Thanks Jacob for taking care of tire needs.
Great selection and friendly service!
Bad experience, had a blow out on a road trip. they werr crazy busy. we tried calling ahead but they wpuld not answer any questions until we got there. almost 3 hours to get one tire put on. wish i had gone somewhere else.
They got me in and out, tire change, it was busy, expected a 2hr turn around, but was ready in 30 mins. Life customer now.
Always fast and great service!
This is a good place to buy your tires, the staff was very nice, I been dealing with discount tires for many years, keep up the good work.
Very professional, friendly and polite staff.Francisco and Jaime were very helpful to us as we were experiencing tire problems on our way to Georgia. The problem was fixed quickly and we were soon on the road again.The service area was very organized.I highly recommend. 😊
Had tires balance and rotation was in and out very quickly no problem
These guys really really help my daughter a lot the other day, customer service Top Notch thank you guys at Discount Tire.
These guys are great! Wouldnt ever go anywhere else for tires or tire repair!
They take care of me as a commercial customer AND as a walk-in customer. All the guys here are very nice and knowledgeable and never make me feel dumb for asking questions. They always have what I need, and if I need to order something its there super quick!! 10/10 recommend.
My daughter recently came to visit, and while here she had low air pressure in her tire. I told her no problem we will stop by Discount Tire, and they will take care of it. (she did not purchase the tires at Discount Tire) We drove into the free air check area and the service tech discovered a screw in her tire. The removed and screw and made the repair for no charge.Today I went in for a tire rotation on my truck. I had an 8:00 appointment. I arrived shortly before 8:00. When they opened, they took the truck right away and 11 minutes later I am on my way. My wife and I have purchased out tires from Discount Tire for almost 15 years. I can recommend this company to anyone looking for great service!
Friendly staff and good prices
Helped a friend thatbwas from out of state get her tire fixed before gettingon the road. Very helpful and quick. Appreciate your help.
Had my tires delivered on time! Great service.
Very friendly & helpful. I would recommend them to anyone.
Great professional and fast service
Will NEVER go anywhere else! Discount Tire is AMAZING! Just need to get road hazard! 😍🤩😍
Quick and reasonable and they honor their warranties
Nick did a fabulous job balancing my tires, excellent work and very prompt!
Some of the best service I have ever scene from a tire shop. They are busy, but do quality work. You can make a appointment if you do not have time to wait. It should be noted even with a appointment, there could still a small wait. Just from the amount of business they do.
Always the best been using them for over 6 years and I dont want another place to take care of my tires!! Always so nice and helpful!! Thanks guys you rock!!
Nice young professional men. Efficient.
The salesman that I talked to today was rude and was insinuating that I was lying about asking for a rotation and being told two different times that I didn’t need it. Then my tires wore out long before they were supposed to.I did not lie and I will never use discount tire again. His name is OscarI talked with the manager and he was great! Very caring and said he would take care of my issue. I thank him very much. Glad he understands how I felt being treated than way
Highly recommend them
Always very pleasant and polite and I feel very comfortable
They fixed my tire and charged me nothing. You cant beat that!! Forever a customer.
Really a best place to buy tires
Did a great job and were very curtious
Who doesnt love getting their tires pressure checked and filled for free? Awesome service guys! Keep it up!
Nick was great. Thank you helping us out so we can get home safe.
They are very helpful
Absolutely the best place to get new tires. I paid the extra $15 for the warranty. And sure enough 8000 Miles into my new tires they got torque cracking. They gave me two new tires for free. And of course I went ahead and put another $15 warranty per tire. $33 out the door got two brand new tires balanced and rotated. I will never get tires anywhere else. ❤️
I have used Discount Tire the last 4 years now. Have not been disappointed. Free air checks, large selection of tires and friendly staff also help with my decision. They are busy, so you will have to wait some.
Excellent customer service
Very happy doing buisness with them !!!
Friendly staff who are quick to say Hello and help with your tire needs.
Great service every time we have to go! Theyre as quick as can be and reasonably priced. The fact that they offer free services is what gained my business. The service and pricing is what kept me as a customer
First time to this store and I have to say the service and professionalism was absolutely amazing. These folks were friendly and helpful right off the bat. We did encounter a small problem but they contacted me and made everything perfect immediately. We will definitely use this store again.
Great customer service skills! Said to replace my tire would take an hour and a half and got done done in under an hour. AND they had a baby chanting station. If you’re a mom... you understand!!!!
Very courteous, professional. They told me exactly how long I would have to wait, and was out of there 15 minutes early.
The people who work here have great customer service skills. They do their best to answer all of your questions and make sure you leave there happy. Some times the wait is long but theyre honest about it and keep you updated.
Ordered some higher end tires for my car. They installed a lower end brand on my car than what I paid for. I came back and they made it right but offered no compensation for my additional loss of time. Make sure youre actually getting what you paid for!Patricia
Best tire place around. Very attentive and efficient!
The staff is always very helpful and friendly. I would like to thank Adam for helping me decide on a safe, affordable set of 4 tires. He also informed me of the rebate which helped even more on cost. They always get you in and out in a timely manner. Scheduling an actual appointment helps the process run smoothly. I would definitely recommend Discount Tire as a brand and this is a go to location!
What can I say? You go online, you find the tires you want, you set up an appointment, and pay for them. Then, all you have to do is show up when you are supposed to. These guys will get you in and out QUICKLY! I havent had to spend more than 30 minutes waiting in Discount Tire in over 10 years. Yes, I keep going back because these guys have made it that pleasant.
Ive been going here a few years now and the service is always top notch. Never had an issue with warranties/road hazard being upheld either.
Discount Tire is great, their customer service is fast and friendly. Their tire warranty is best anywhere Try them next time you need tire service. They have a free drive up tire air inflation service also if you are in a hurry.
Was quick, employee was curious, on the ball, i was in and out in no time. I appreciate attentiveness of your employees.
Always friendly, professional and efficient service. Thank you
They take good care of my 5 car fleet,very proffesional
I took my 2107 Lexus GS 350 to Firestone for an air leak in my front left tire. They were going to charge me $46.00 to repair it if it was repairable. Told me it wasn’t repairable and that I needed a new tire. I didn’t fall for that. I told him to just put the tire back on and I’ll get back with them. Took my car to Discount Tire the next day. They repaired the tire and didn’t charge me a dime. Zero charge!!!!! The employees are kind and considerate. Exceptional service. This is now my new tire shop. Thank you Discount Tire, keep up the good work.
Francisco was very helpful and answered every question I had in a understandable way! Highly recommended this Discount tire as they are very professional and do high quality work!
Good price on tires good service
Had a nail in my tire and the staff got right on it. Got me back on the road and since I had the warranty on the tire, didnt cost me a dime. Friendly mgr and staff. Great place to have tires checked and aired if needed.
I forgot to get the young mans name who helped me. He was really tall and very polite and helpful. He got me in and out in less than an hour. He inspected my tires and didnt sugar coat anything or speak to me like I was lesser. I love this team at discount tire
Fantastic service
Discount tire is 5 star rated to me
This place was very busy! However they are quicker than our car dealership and work on all makes and models. Have been doing my tire business there since they first opened. Dependable service and free flats repaired.
Would never go there again. Took my Jeep Wrangler there to get my tires rotated. After waiting around 2 hours finally got it back and didn’t even think to check the job they did (which is my own fault). Well a couple days go by and I go to do the brakes on it and come to find out they rounded off about 10 lug nuts which made me have to go to another tire store to even get them off. When they finally get the lug nuts off they also find that discount also stripped one of my studs so I will have to change that out. From now on I will take all of my business somewhere else
Said they’ll make an appointment for me at 5, didn’t make one. Was told to wait an hour and a half.
The staff were all wearing masks for Rona. I didnt have to wait long without an appointment. The affordable tires here have better reviews and shorter stopping distances than anything else I looked at. Got new valve stems too. The tires were fresh stock as well, only a couple of months old. The last set I bought at a Midas in GA were 7 years old when I bought them and didnt last 5k miles before starting to rot enough that the tread separated off one so thats important to me now. The staff was helpful and knowledgeable over the phone and the Treadwell feature on their website was very useful. I dont drive much so price and stopping distance were the most important factors to me and I was able to find Sentury Touring tires that were very affordable with stopping distances as short as premium Michelins. The car rides very nice when I left and had no problems with alignment or balance. The Sentury tires didnt make the ride any louder or less comfortable. I cant speak to the longevity yet because I just got them but it seems like the store and staff did their part right. They also put air in my donut spare. For my little car at least, all the good tires were cheaper here and the cheap tires were better. They also price match.
I wanted to replace my tires on my 2016 car. The dealership didnt even have the tires I needed. Not only did they have the tires but they were at a very good price over 20.00 cheaper than what the dealership would have charged per tire. They put them on promptly and gave an excellent warranty with them. Will only go here from now on.
Super helpful and friendly with suggesting 2 reasonably priced tires. They replaced my broken locking lug nut and I was in and out in a jiff. Great customer service!!!!
In a dire situation, the help I received was excellent.... Highly recommend them...
Fantastic
Stopped in to have my air checked and found a tire I bought there had a bubble in it. They ordered a new tire which came in the next day and I got a new $200 tire put on for the cost of a new warranty($30)
They always help me when needed and have been very professional latey. Have done a lot of business with them and plan to in the future!
Very busy place, be prepared to wait. Excellent customer service.
Very fast service, ordered my tires for install and when they arrived i was in and out quickly.
I bought two new tires to replace the back tires on my car. I went for my appointment and told them I needed the new tires put on the front. I said I wanted the front tires put one the back. Instead they put the new tires on the back and the back tires on the front. I am on a fixed income and cant afford to buy two new tires to replace the ones that were bad that they put on the front. When they said my car was ready I asked if they had put the new tires on front and the front tires on back. They said they had so I left. This happened on 12-10-19 in Longview TX. I didnt notice the mix up till the next morning, I have never had a problem with Discount tires until this happened. Dont get me wrong they are very friendly here and quick.
Very polite counter workers. Service was fast and efficient. Prices were better than most other places. We left our vehicle so we could go run other errands and they sent a text message soon after we had left to let us know our truck was already ready. We will definitely go there again the next time we need tire service.
In an out quickly fixed me up