user
Dans Trans And Auto Repair
1351 Alabama St, Longview, WA 98632, United States
Appearance
Dans Trans And Auto Repair

Comments
Tj
Review №1

Wish we could leave a negative star. Place is a joke, kept our vehicle for a month and a half. Could not provide us with an estimate on repairs. Lied and said our vehicle was not safe to drive to try to keep us from taking it. After several attempts, and verbal abuse sessions by Dan himself, we picked up our vehicle. While leaving we were threatened with physical harm and were chased down driveway by very slummy looking people. Never ever use this shop.

Ju
Review №2

They are the best in the area. Dan and his team have decades of experience fixing trucks. I got injectors done on my 2002 chevy. I would never take my truck to anyone else.

ke
Review №3

Worst customer service ever. Warranty work is pushed behind everyone else. Also they do not keep their word. My rig has to go somewhere else to get finished after messing up the remote start and he’s had our rig for 37 days prior to the remote start issue and now has had it for 4days and can’t figure out what he did to make it not work. Hopefully he makes it right and pays the bill for the repair to be done right by someone else being as he is not qualified to do the job

Vi
Review №4

Had me taken care of at a more than reasonable price. Transmission works great now.

Re
Review №5

Programmed my VW Jettas key fob! Thank You!

Ch
Review №6

On the road deiving cross country in my camper van. My coach battery wasnt performing as necessary. Called Dans and after testing,my battery, swapped it out under warranty. Professional, easy, fast. Thanks.

An
Review №7

Talk about great people. Kitty was great when it came to taking my calls and getting all the information and getting it to the mechanics properly. Dan was a stand-up guy. I would definitely do business with them again. The world needs more good ol boy shops like this.

Th
Review №8

Been taking my vehicles to Dans for years. It was easy because I worked on the same street as his business. But I retired 3 years ago, and still frequent his business. He had always treated me fair, and is truly interested in helping you drive a safe vehicle.

RM
Review №9

I notice Dan has employees leaving him positive feedback, buyer beware. Dan had my truck for two and a half months, was suppose to put a new motor in for me. cost me 7000 the motor was $1500. Dan was suppose to put in a new clutch and a new air conditioning pump he did not. since Dan put the new motor in i have paid out $2000 in shop fees to fix what he could not do, get my truck running right. the shop found water in a spark plug well like Dan must have left my truck outside with the hood up in the rain for a long period of time. pathetic.also Ive spent over $1000 since Dan put the motor in chasing an electrical issue. Dan is Horrible to deal with

Ja
Review №10

Another honest mechanic.

kr
Review №11

I love Dan & Kitty!! I’ve never had a “mechanic” to call my own until I brought my Hummer to them in 2018. They treated me like a person, not some ding dong girl who could be taken advantage of. They went over every detail and cost with me & were flexible on scheduling. Answered any questions I had. I had my transmission rebuilt by dan and have been very happy with the service. I’m a customer for life now.

Sh
Review №12

Not on time. Money,money,money. If you dont have a chevy . Dont even bother.

Mu
Review №13

Top shelf across the board. Professional.My Lincoln was in and out, weeks later still preforms better than I would have thought.Dan came well recommended by everyone I know and by professional competitors.The least we can do is drop a line and say thanks to Dan and his team. So thanks guysAmendment *Hummer came in as the second vehicle, again dan came through as did kitty in a helpful and professional manner and they knew I was up a creek. Stayed late and went above and beyond and I needed that. Could have stuck it to me on price and they knew It. They did not. Stuck to the price. This review comes months later after they replaced the transfer case in H2 Hummer.

Ta
Review №14

They fixed my car and they didnt rob me. And they were awesome. 😊

Je
Review №15

Nice hard working guys. Helpful when repair is needed. Understanding of repair needs and regular people having to budget their money. They are good about standing by their work.

be
Review №16

He has always been good to me. Car runs great.

Au
Review №17

Knowledgeable owner and staff. Great customer service

Da
Review №18

My 05 Ford F350 was overheating and I stopped by on a Friday afternoon. Dan squeezed me in, replaced the fan clutch, and had me back on the road by closing time. Im very satisfied with the work, the price, and the customer service. Thank you very much!

Ni
Review №19

He has been my mechanic for years! Great work, reasonable prices and quality work!

Te
Review №20

Beat crew ever!!!!! Dan and Kitty are a riot#!! Great prices! Friendly service! Great place all around!! They really go above and beyond for their customers! Highly recommended!

To
Review №21

Bad experience all the way around, bought time for the mistakes he made,then didnt get the old parts back!Your money would be better off spent some where else! Beware

Al
Review №22

Ive gone here for 2 years and every time they have a smile on their face and happy to help. They always fix the problem and give you options on cheap or better quality. He will never rip you off. He understands budget and how stressful and expensive fixing a car can be. He is a family oriented man, has a huge heart for helping people, and wont let you down. When he looks at your car he looks at everything and will call you before doing anything to see if its in your budget or if you want to fix it. This is the guy I reccomend and will always recommend. Hes helped my roomate and his dad for at least 5+ years and if something goes wrong the mechanic rushes over asap to fix the problem or fix what they missed. They have above and beyond service. Love you guys!

Je
Review №23

They where nice and helpful. Will be going back when I have car trouble again.

Li
Review №24

We swung by after our check engine light came on. We just showed up, they hooked our Jeep up to the computer right away, gave us a thorough run down of what it could be and if there were any safety issues, and didn’t charge us. If we lived here, these guys would be our go-to mechanics.

Su
Review №25

Know what your going in for. Wanted to sell me expensive repair and when I said I needed to think it over all of a sudden he has an idea that it was the thermostat and the repair was under $200. Also said he wasnt charging me for diagnosis but then did. Watch out.

Ja
Review №26

Truthfully if i could give less than one star i would. The business owner daniel is about as disrespectful and condescending as they come. This is by far the worst experience ive ever had at an auto shop.

Vi
Review №27

Great people. Great service. I highly recomend them.

ma
Review №28

Very reliable and good price. Highly recommend

Se
Review №29

This place is a joke. If your car transmission is broke down find another place to bring your car to. I rate him minus stars if I could .

Da
Review №30

Will good and nice

Sh
Review №31

They are great When they do work they will show you the old parts

Sa
Review №32

This is the worst place to o ever take ur vehicle!!

ja
Review №33

My friend cant get no work out of them,,has had the vehicle almost 4 months now,,,, BEWARE !!!!

Lo
Review №34

Great service! Great price! Wonderful experience!

Br
Review №35

They did a great job on my classic truck for a fair price. With a phone call and a handshake they had me taken care of in reasonable time.

Mr
Review №36

Very inconsistent work. Forget about times and quotes as they go right out the window. Always tried giving them the benefit of the doubt since they seem to be friendly, but turn out for the worst to screw you over.

Ra
Review №37

I really like this place for sure.

am
Review №38

Love them! There like family :)

Mi
Review №39

Very pleased

Ch
Review №40

Very capable and flexible, they do great work

Ma
Review №41

Thanks Daniel!

Ki
Review №42

Great bunch of guys work there 😁😁

An
Review №43

They are so fast and friendly and knowledgeable

Ka
Review №44

I highly recommend this place.

Al
Review №45

Very bad services

Ky
Review №46

They charged me 100$ to look at my truck and didnt even figure out what was wrong with it

Ma
Review №47

Got a lower $ Quote.

Mi
Review №48

Wonderful customer service, didnt overcharge me and made sure I knew and understood what they were working on and what they were doing to fix my car and what needed to be done. Most places when they see my car is a hybrid they dont want to even touch my car; they were able to get everything done and didnt miss a Beat.

Mi
Review №49

Recomendable para toda persona.

Information
3 Photos
49 Comments
4 Rating
  • Address:1351 Alabama St, Longview, WA 98632, United States
  • Phone:+1 360-636-7753
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations