Very friendly place reasonable prices and the show room is very clean and neat. Karl and kyla are the most helpful staff members. I will recommend this place for all your auto motive repair needs.

Incredibly honest and fairly priced! I highly recommend Tower Automotive. We brought our sons Mazda 3 in for an inspection after it had been in a fender bender. A different automotive shop in Vancouver had told us that the Power Steering pump and motor needed to be replaced because it was making noise. Tower Automotive inspected the vehicle and discovered that a bracket was bent and they fixed it at no cost. The power steering was perfectly fine. How wonderful is it to find an honest mechanic???? ABSOLUTELY WONDERFUL!!!! These folks saved us over $1,000 dollars by not making a needless repair. Their honesty and integrity have made us lifelong customers. Great people! Love this place.

Great customer service, comfortable waiting area and super clean. We arrived 10 minutes before our appointment - no problem! The receptionist couldnt have been nicer. She told the technician that we were from the coast and to expedite. What usually takes other shops an hour our job was complete in 30 minutes! What a great shop. I recommend Tower Automotive to anyone looking for an auto shop with exceptional customer service and experienced, hard working techs. Thanks again Tower Automotive.

Kayla is the best and they have great mechanics!!!!! Best of luck on your new venture Kayla thank you so much!!Derek D.

I’ve gone here a couple times and From my experience they produce Fast and efficient work. Great service. Nice and friendly. Reasonable prices. And a welcoming lobby

Great experience. Nice and friendly people! One of the things i found the most helpful was they offered a loaner car for free so that i could still get back and forth to work. No additional charge for that!

I came to them for a 2nd quote. They gave me as loaner. They were fast, friendly, excellent service. They saved me $800 from the 1st quote. Highly recomend them. Yall are awesome.

Highly Recommended! Great customer service, kept me informed of price and procedure every step of the way. quick turnaround considering how involved the repairs were. Im very pleased with the work and results. would definitely use again.

They did the timing belt on my Tundra and not only was the best price in the area, they were quick and communicated throughout the whole process. I wouldnt hesitate to use them for anything else.

Absolutely amazing service. I live in Idaho arrived in Longview and found I needed work done on my deisel truck. Did not know where to go or trust. They not only did great work they also tried to save me money. I travel with my dog Buster, they welcomed my dog and I in their waiting area. Highly recommend Tower automotive to anyone that needs an honest mechanic.

They figured out what was wrong with my Jeep and fixed it within a fair amount of time. Very nice service writers who kept me informed the whole process. Will definitely do business here again.

Ive been going through Tower Automotive for almost a year for regular maintenance. I dont own an older rig but what i drive needs a lot of attention.There is no reason to worry about the quality of work that they put into your vehicle. Theyve proved to me that thats their focus. Of course thats something you have to see for yourself.

Great and friendly service. We had a rock chip our window on a road trip. Kayla was able to repair it and we were back on the road. Thank you!

Awesome people in the office. Had a issue that was no ones fault.Even new parts go bad. But the way they handle their warranty was outstanding.Same day service for a 4+hr repair.No issues no b.s. Thanks to all involved.

I had my oil changed, there was no extra charges and was charged what I was quoted.They told me things that I needed fixed but I didnt get any pressure to buy. Very nice ladies.

Wanted to charge me $800 for $100 fan. I came home made phone calls.now that I know whats wrong with it Couldnt find a place over $500. The dealership was 485. Wont be back.I fixed my fan myself cost me a hundred bucks for the fan and two hours of my time Im not a mechanic probably him an hour where is the 800.?and you were wrong about the fuse it is not blown so what are you guys do there just throughout these outrageous prices to people I think you owe me 50 bucks since you were half wrong. Huge rip off place.

I needed to replace the engine in my truck and they were the best price in town. Very helpful and knowledgeable. My trudck was done in only a few days and i have had zero problems with it since. They are all very nice and offered a loaner car if i needed it..

Superb service and value. I regularly take my truck to Longview from Portland because I trust Tower Automotive and its staff. Very professional, highly skilled, exceptionally honest! They even have a fair pricing guarantee. David regularly calls with a mid-repair check-in to update me with what hes found and will not perform any unnecessary work. Best prices, best service, best value.

My truck broke down while on a brief business trip to Longview from my home on Idaho. They prioritized the assessment and repair to get me back on the road quickly. Great communication on updates about their progress, and very reasonable rates. Very thankful for the good well done!

They have great service the front desk lady Justice is really nice and will make sure you are taken care of!! Honestly I would recommend to come here :)

They hate it when you have your own part. They put in a power steering pump and saw that it was leaking badly and made loud noises. What did they do? they left it in(they had the car all day) and did not put the old one back in. They knew it was a fail part and then tried to charge me again to put the old one back in... I also noticed that now my transmission is making noise. It was not doing that before so now I am wondering if they are messing with things to make more money off us. Anyway I took it to a different shop (which you should do) and had good decent mechanics solve the problem. Avoid this place unless you have money to burn. I also had them replace the heater blower motor. When I got the car back the blower still did not work. So at the next shop guess what it was? a fuse... they did not even check the fuse... They wanted to charge me to troubleshoot a damn fuse!

I absolutely love these guys. They are friendly... amazingly priced and patience of a Saint... The quality of work that we received here after dealing with several other places down in Portland was a major relief!!! It is about time that i can rave about something good coming out of Longview :)

Brought my truck in with a very odd electrical problem. David and his crew were prompt and got my truck fixed the same day. They also have a very clean restroom, very important to me since I have small kids. Thank you and great job.

Has great service will go back justice is very nice and always has a smile on her face

Thanks to tower for getting my moms car fixed! my moms car runs great! Thanks for getting use back on the road love you guys!!!! 😘😍 cant wait till I can drive to bring my car in.

So far so good. Full engine out rebuild and renovation of my 04 Subaru Outback. Thorough inspection and sound repair using best practices led to a reliable car.

The service was good and has reasonable prices definitely would go back :)

Absolutely very unprofessional unethical and disappointed with there service! I dropped my car by 9:00am and 4:00pm rolled around they still did not accomplish a diagnostic nor a phone call to update me on status moreover, front desk personnel lied to me stating a tech had looked at the car but needed more time to complete a diagnosis! Please beware and communicate thoroughly if you ever decide to take your car to Tower Automotive. Be on guard!!!! Not the best experience!!!

Nothing but good things to say about tower. Exceptional customer service and help out in a pinch. I will keep coming here as long as I have a vehicle to bring.

Great customer service and very honest and up front staff that does great work will be going back to towers if i need any work done on my vehicles highly recommend them to anyone

They were very easy to work with. I called and got in the next day (could have same day, but didnt fit into my schedule). Not only did I get in early, but also got checked out early. Tower Automotive has my business!

Brought my Beetle in to have the headlight replaced with a new headlight I had purchased. When it was done I was told that something was cracked so the headlight could not be adjusted. When I drove it for the first time in the dark I discovered that the headlight pointed more towards the ground than straight out. Totally ineffective! Especially since I have to drive 9 miles on a road with no streetlights. I called Tower to complain about this. I was told by Kristen that I brought my car in to have the headlight replaced and this is what they did. I did not ask for a diagnosis. How incredibly stupid and incompetent is this place? If something isnt going to work properly a mechanic that is any good would come out and tell you that there is a problem. They would also offer to fix that problem. Which would have made them more money. Now I am left with a shoddy job and a headlight that doesnt function in an effective manner. Kristin was rude on the phone and said that they did what I asked. Avoid this place! Wonder if that would have happened if my husband had brought it in. Susan Myrick (Using my moms account because mine was hacked.)11/13/15 - They are refusing to own up to their mistake. I am adding this additional note - My headlight that I had replaced was not illuminating the ground when I brought it in. So whatever they are saying was also broken was not before the repair. But it certainly is now!

Great service and reasonable prices Definitely will do business with again

I have been to Tower numerous times with both Domestic and Foreign cars and have been amazed at their quality of service and pricing. You will not find a better qualified and priced-right automotive repair place in Cowlitz County. Thanks David and crew!

Amazing place to take any car, truck, suv, we have been using them for years with excellent service with great honest service and very affordable prices. I would recommend and actually do to everyone who I talk to.

Great customer service, the technicians really know what they are doing, start to finish on a transmission replacement in days,excellent work at a great price,then even call after the job is finished to make sure all is well with your car. Kriston is great

Terrible terrible terrible!!! I would definitely stay away from this place! After having them replace the breaks and rotors 3 times in one year and still having issues took it to another place and found out my calibers were so bad I had to get them replaced again for the 4th time!! Cant believe after 3 visits they couldnt figure it out or were just too lazy too, which in turn cost me alot of money, time and stress. Shady company. If you want quality service I highly suggest you look elsewhere!

Excellent service, really helped me. Knowledgeable.

They did a good job on my Van. Second time they did repairs for me and I would highly recommend them.

This place came recommended from a family member for service on my 2014 Accord that had starting issues. I dropped it off and got a call back that day to replace the starter. The price was good and said go ahead with the work. They completed the work in about 5 days and I picked it up, the cost was relatively good. After picking it up though it had more problems than when I dropped it off. My key fob wouldnt work at all, the gauges on my dash would move around on start up and freeze when I turned the car off, and the check charging system was blinking on the gauge cluster. I dont know how they could have let a car that had a bad key fob leave their shop, they had to have known that it didnt work otherwise they would have to unlock the doors with the key. Even if that somehow got passed their mechanics they had to have seen the warning on the dash. I feel that this place wasnt well equipped to handle work on a newer car with an integrated computer and larger amount of electrical structure than most older cars. I wound up taking it into the Honda dealership and spent another $200 on top of what they charged to have it diagnosed. They found a fuse that had blown for ECU that powered the memory unit for the power to the computer when the car was off. Every time the car was restarted the computer was reset causing the warning. The work they did on the starter seems good yet I question it now. Its frustrating that they wouldnt see these obvious warning messages when they finished their work and the fact that the car obviously didnt operate properly when I picked it up shows maybe they werent equipt to handle a newer car and maybe didnt have the know how to properly diagnose the car. It is iterating that I had to spend more money on top of their work plus take it to a professional dealership to have a fuse replaced that should have been taken care of by them. I would recommend this place for maybe older vehicles but newer models may need to be taken to another garage that can work on the newer structure of vehicles.

Would recommend this place 🙂

I have been going to Tower ever since they opened, Kirston, Danni, David and all their mechnaics have always taken care of my vehicle needs. I have watched Tower Automotive do nothing but grow over the past 3-4 years, from when it was just David to now 5 mechanics. Kirston has always been very friendly and knowledgeable, They have never over sold me and have always made sure that I was in control of what repairs were made. So far Tower has work on both my vehicles, my parents truck, my sisters Volvo and have been doing my best to spread the word to all my friends and co-workers. They have a very nice waiting room with wifi and coffee, and a super clean shop. I dont understand how anyone could not like Tower AutomotiveThank you for viewingDavid Smith