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Sunworld Group Property Management
1220 Ocean Beach Hwy suite a, Longview, WA 98632, United States
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Sunworld Group Property Management

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Ke
Review №1

Sunworld Group was the greatest landlord/tenant relation I have ever had. They will provide a good rental and keep their word with you, fix any issues and work with you in all your rental needs. Highly Recommended.

An
Review №2

I work with SunWorld Group for almost 10 years. They manage my rental property very professionally. This company is responsive and timely takes care of the tenant’s requests or issues with the repairs on the property. I didn’t have any difficulties with people renting my property because SunWorld has very good selection process. I fully recommend this company.

Sa
Review №3

Awesome team very responsive and professional. You will not going to waste your time for every deals are the best of value and quality. Renting never feels like this good and seamless. Thank you.

Ra
Review №4

After a bit of a rough start with the renters getting used to the new system it has settled into a good routine. I still do the service when I am available but they can take care of things when I am away.I have had several rental companies handle my properties in the past, some ok most bad . These people have done a decent job .

Mi
Review №5

Paul and his team are great!They do everything for me and our rental property!Thank you all of The Sunworld Group’ team!

RA
Review №6

Nancy and Paul at Sunworld Group has been an absolute delight to work with. We had to break the lease as we purchased a new property; they were precise, accommodating and easy to work through the details and options. Very patient and honest people to work with I must say. Simply put, if I ever have an investment property, I would approach them first to help manage. Thanks much for the great experience guys.

am
Review №7

Doesnt seem like theres a whole lot to rent right now otherwise the interactions Ive had with this real estate agency havent been negative

Jo
Review №8

The only reason I feel comfortable posting this review is because we no longer live in the same city. If we did, I would fear retaliation.Sunworld is the worst company we have ever had the displeasure of working with. I dont post bad reviews, but I feel its necessary in this case.We were tenants for two years, and Im going to write out a full account here. There were other events, but these were the worst.First, the day we moved in, SunWorld was not ready for us. They made my wife wait in her car for three hours (did not tell her what they were doing) because they had forgotten to inspect our rental before our move-in date. Their excuse was that we had not been clear about when we would move in, which came from wanting to pay partial rent for two weeks before the beginning of May. I had called two days prior to confirm they would be ready for us to move in, and I was told they were.They had also communicated to us that the unit had been professionally cleaned. We got there on the move-in day with our furniture and the floor was covered in pine needles and footprints that were clearly from people walking through the unit to see if they wanted to rent. There were two carpets that were left by the previous tenants (both raggedy and worn, clearly garbage). When we called to talk to them about it, we were told we had rented the property as-is per the terms of our lease and that what they had communicated to us verbally about the property was not true. We spent the whole day cleaning and delayed our move by a full day.From that point, we stopped communicating over the phone and insisted on getting things in writing. We made an itemized list of everything that needed repairs and sent that their way. The one thing that desperately needed to be fixed was an exposed wire in the bedroom. It took Sunworld FOUR MONTHS to have a repairman contact me, at which point we had already fixed the problem ourselves. They never offered to fix anything else in the unit from our list, again leaning on the as-is clause in the lease and stating that nothing in our list presented any immediate danger.We developed a more positive relationship with the owner of the property, and began communicating with him directly with things we wanted to do with the unit. We were expressly told by Sunworld to never contact the owner under any circumstances; we found out he had asked for nothing of the sort and welcomed our feedback.In August of 2020, our neighbor in another Sunworld unit passed away. I was the one who found him after being asked to check in by a family member. I panicked, because thats the first time Ive ever dealt with anything like that. In my panic, I called the owner of the property. He assured me that he would call Sunworld and get it all sorted. Next morning, I received a phone call from Paul, the owner of Sunworld. He told me he was outside and that I needed to come speak with him.For the next few minutes, he berated me about handling this better, calling him directly, and wasting his time by going to the owner instead of their company. He asked why I would reach out to the owner instead of Sunworld, and I said, Because we dont talk to you guys, we talk to him. Pauls words were - I dont care if he sends you a f*cking Christmas card every year. If you have a problem, you call me, not him.Ive reached out to other previous Sunworld tenants since then - people reporting that Paul has made them cry on numerous occasions, one tenant who was delayed from moving in for two months for *repairs* that didnt start until two weeks before her move-in date, and another who reported having a wallet thrown at her in the office.Sunworlds customers are not their tenants; they are the owners of the properties they manage. If you expect to be treated kindly, that will entirely depend on the time of day, how busy they are, and whether or not youve done something to p*ss off the owner. I dont want anyone reaching out to me - I just want people to know what theyre getting into. If you have the option, stay away.

Am
Review №9

I am on a housing voucher trying to better my life and these people were so rude and told my case worker that dealing with so many emails, phone calls, and verification processes was a “headache.” She specified that he was extremely rude to her and they told her she had 1 minute to explain how they were going to make this less hard on them and want to rent to me. These people are completely unprofessional, discriminatory and such a rude organization. They also told her I was denied because of not receiving rental reference from my landlord who’s property is owned by my case workers company. When I called to verify the owner Paul was completely rude and hung up on me.

AJ
Review №10

Sunworld has been a customer of Global Securitys for many years. They are progressive and continue to seek out proven technologies for their clients and their properties. They make common sense improvements. We recently provided a security/smart home system for one of their residents and are adding an automatic gate for another property. They are a good partner!

Da
Review №11

I have been a tenant with Sunworld Group Property Management for almost 4 years. I have become very comfortable with Sunworld Group. They are very professional and work well with families in this community. I just want to say thank-you! You guys are awesome!

Da
Review №12

Sub world is full of great people that really care about their tenants. Even if tough times they are always willing to help out and understand. They’re quick to fix issues, it’s just a overall good experience. I appreciate Paul and everyone at sun world group. I would recommend to anyone.

Be
Review №13

Just signed contracts with Sun World Group for couple months only. Quite impressed by the quick and professional responses from PVB and his staffs when something urgent happened since I am an out of town owner. Will get to know them better down the road to share with you.

Ty
Review №14

Great company to Rent from just started renting from them October 31 and everything has been a fast and friendly response

Se
Review №15

Applied for an apartment and they have still not responded after 3 weeks now!!! Its wrong they take your money just to hold you off til they move on to another. Messed up!!! Horrible company!

An
Review №16

Staff has been easy to work with. Any maintenance needs have been answered very timely and were fixed pretty quickly. I loved the option to view the home on my time and without someone trying to sell me on the place. Plus I feel the rent is reasonable.I would recommend using Sunworld.

Je
Review №17

I had been blessed to have found a place on such short notice 10 yrs ago. We have been here since! Paul makes things happen. If you ever have a problem he will help fix it . Very friendly company. Thank you Paul and staff for all the years we have been with you! He doesnt tolerate disturbances and has been a great landlord

Ph
Review №18

Sunworld managed our home leasing for a few months, in between the time we purchased the home and the time we were ready to move in. They did an excellent job finding great renters who took good care of our home for those few months, leaving it in great condition for our move in. Paul was communicative about pricing it right and getting renters in as quickly as we could. One thing to be aware of though is that the lease agreement is normally for 1 year so if you rent it out for less than a year, you will need to cover their 10% monthly fee for the entire year. Its a normal business practice of property management companies, and so is just something to be aware of.

Ch
Review №19

Sunworld Group has been an awesome experience in my life. I could exactly what I was looking for to rent.Their always on top of any maintenance requests and are compassionate and extremely caring to me.They have been the best rental company I have rented thru. And I’m pretty old. 62.I highly recommend Sunworld as a renter.Christal

Ke
Review №20

Great to deal with. Honest.

Ke
Review №21

My experience with Sarah (maintenance), and Paul (manager) via phone conversations summed up: atrocious, rude, and demeaning. Sarah laughed at and unabashedly mocked both my security and maintenance concerns about a house I toured. Paul was initially begrudgingly helpful, then extremely rude. He cut me off mid-sentence repeatedly, yelled at me, and told me “I don’t have time for this!” Nancy was nice and slightly helpful, of course she’s the nicest as she’s the person asking for your money. As a team they operate poorly together as I was quoted different information from Sarah and Paul. They seem to think condescending tones are appropriate to use at all times. And they expect you to sign the lease without walking through the rental first. No thanks, I’m not kissing a $2,100 deposit goodbye or putting up with the derogatory language.

Su
Review №22

Sun World helped us with a very difficult renter and has handled everything great ever since. Highly recommend!

ra
Review №23

I hired Sunworld to manage our duplex and we are Very satisfied with our choice. Paul is very organized, responsive and professional. I highly recommend Sunworld to anyone seeking quality property management.

Na
Review №24

Do not recommend ever renting a property through them. They are friendly at first but once they have your deposit and you sign on the dotted line, they dont care about you. Our shower and toilet became clogged for whatever reason and so we put in a maintenance request and the person they sent to take a look at it, took our toilet off the seal. Allowing raw sewage to flow into our bathroom and then he just walked out and told me he had to take his daughter to the doctors and he would send someone else out to finish up. Mind you, I was stuck using towels and ringing them out into the bathtub for the next 18 hours before a professional plumber was called out to our home. We have a 3 year old and a 6 year old that live in our home and we were having to drive down to the store just so they could use the rest room, all hours of the night for 2 almost 3 days this went on. By the time the plumber got there and saw the scene, it was a disaster. He called our landlord and said he was going to have his hazmat team come out and disinfect the bathroom and stuff. Our landlord said no he would have someone come out and do it. Of course, no one ever came to do it. We did it ourselves. Then to top it all off, our landlord sends me an email stating that he added the cost of the bill to our bill for next month. Which was over $700.They dont give a damn about their tenants, we are nothing but another rent check.DO NOT RENT FROM THEM!

Ho
Review №25

Sunworld group is great! The properties are well maintained and the staff is easy to get a hold of if needed. The fridge in our unit went out and it was replaced right away with a brand new one. We are super happy with the response time.

Be
Review №26

Sunworld group has been amazing! Very helpful.Paul and his staff are great! I recommend them.We were going through a rough moment like it can happen to anyone and they worked with us and were awesome about it.

Je
Review №27

Kudos to this company. I was going through a divorce and on my own for the first time and Brittney got me linked up with the Vancouver office to have them help. I was turned down by so many other places and these guys have been more then helpful and absolutely amazing. They gave me a chance and I now live in the cutest duplex ever. Ive had no issues that have been bad. They quickly and are always a pleasure to work with. I LOVE THIS COMPANY!! Id recommend to anyone!! Rebecca in the Vancouver location is who I worked close with and she has been nothing short of amazing. These ladies and gentlemen have been so helpful and I owe them more then a good review. They have no clue as to how much they truly helped make my life easier. Thanks guys.

CA
Review №28

Wast of time and money, took application money then gave to someone else, just a colossal waste.

SE
Review №29

This place is a joke tells everyone during covid no excuses pay rent even when my whole family lost their jobs. We still struggled and paid rent. They made us leave we cleaned the entire place and theyre trying to charge us thousands even though we had the place professionally cleaned. Not a good place to live. They do random inspections every six months qnd always threaten to kick you out. Paul is a terrible person to work with. The owners harrassed us because paul is so difficult they punished us.

Je
Review №30

Paul and Nancy have been an absolute pleasure to work with. They helped me to get through the application process when few others would. I would highly recommend SunWorld Group to anyone needing a place for rent.

Kr
Review №31

Excellent. Easy to work with. Maintenance performed quickly!

Je
Review №32

Everyone in the office is friendly and helpful! They made sure our family had a home. They did everything they could to help us and ensure we have a safe home!

Ro
Review №33

Sunworld has provided excellent management of my home and has done repairs and maintenance in a responsible way.

We
Review №34

Really great group of people to deal with. Highly recommended

Je
Review №35

I have lived in the same place for almost seven years. I appreciate how thorough they are with interpersonal skills, communicating, and any maintenance. Sunworld Group pays attention to detail. Excellent.

Da
Review №36

Brett and his Crew with Sun World were great answering all our questions and making us feel very comfortable with the decision to go solar. Will highly recommend to our family and friends. Tons of savings during these hot summer months and helping out our planet!!Thank you Brett

Sa
Review №37

Very good company to deal with. Love their people! Rebecca is helpful, Nancy is caring, Brittany works hard, and Paul crunches the numbers. Great place to go to buy, sell, or rent!! :)

Ro
Review №38

I have been doing business with Sunworld Property Management for the past couple of years. Paul and Sarah have been great to work with! They have great principals in place and take good care of their clients and tenants alike.

Du
Review №39

In the last year we put our house up as a rental property. Paul was awesome to work with during that process and found us some great people to live in the property. Recently we decided to sell the property and again Paul worked with us to find the best route for us to take.

Do
Review №40

The sun World group is amazing group to rent from theyre quick with their maintenance and the whole office staff in the Vancouver and Longview location are super friendly. I have only been with them for the last month but I couldnt have asked for a better property management company to rent from. Thank you guys for being so awesome

jl
Review №41

The Sunworld Group has been my Land Lord for the past (15) years. During that time, They have never given me reason to complain. i have received prompt reply to any maintenance need that should occur. They go out of their way to keep their properties in prime condition. The office staff is efficient and pleasant to deal with. Although I have experienced some rent increases, I find that my rent stays equal to, or below the simular units in my localatie. Best Land Lord that I have ever had.

Ty
Review №42

It’s was nice to rent a house managed by a company that actually cared about it’s tenants. Paul Van Baalen and his staff were always professional. Yet, they were flexible when they saw it need be. Paul is a straight shooter, who respects tenants rights and always accommodates when possible. I’ve rented from more than a few company’s and private owners over the years. Sunworld Group is right at the top of that list.

Ju
Review №43

Loved the townhome it was beautiful

Ka
Review №44

There are just not enough accolades I could give to Sunworld Group Property Management. I recently rented a property in Vancouver Washington and worked with Paul, Andrew, Tonya and Leroy. The team is professional, kind, caring and the turn around for returning calls, answering questions and responding to maintenance issues is same day. They truly are a 5 star company. I have and will continue to recommend them.

Pr
Review №45

Just wanted to say Thank You to Sun World Group. I rented with Sun World Group for 10 years. I recently moved out of state. I wanted to take the time to let people know how helpful Paul and his team has been over years. Thank you so much!

Sa
Review №46

Second time renting from Sunworld. And very pleased. I highly recommend them they are on top of everything.

Pa
Review №47

Management team takes excellent care of my property and have my best interest in mind always.

Be
Review №48

I cannot say enough about Paul and his team. They are professional, courteous and attentive to all my questions and needs. I can rest assured that in their hands, my property is safe and well managed. I highly recommend them to any property owner who needs quality management.

Ve
Review №49

Working with Sunworld Group is always a pleasure. Their staff is very polite, professional and very knowledgeable. Great people to work with

Ro
Review №50

I highly recommend the Sunworld group and have had an excellent experience with them. They were easy to contact and responded to my requests immediately. The best property management company I have ever worked with

D
Review №51

Sunworld group is so easy to work with I highly recommend this company. I own a carpet cleaning company and deal with there tenants occasionally and ask them how they feel about Sunworld they tell me that they are very responsive. As a business owner its nice to work with a company that is really clear with communication and employee that are competent, and as an extra bonus they pay there invoices on time.

Na
Review №52

Very good company to deal with. Love their people!Sara and Paul are amazing . Thank you !

Ke
Review №53

Sunworld Group was very responsive to maintenance requests and was a very good property management company to work with for the past 3 years.

De
Review №54

Awesome company to manage your investment. Just sit back and let them handle everything.

Ja
Review №55

Have rented a couple different places from sunworld. Always had a great experience great customer service. Fast responses to maintenance issues.

M
Review №56

Everyone Ive had business with has been very professional and is prompt and thorough in our communications.

Te
Review №57

Pauls Sunworld group managed my property for over a decade and did so with a great level of ownership. He made sure that the property was in great condition and it was occupied for all but just a few months. Thank you Paul for making this property a non-concern.

Ke
Review №58

Working with this company is great! Always there when you need them and are very accepting of walks of life.

Ia
Review №59

Great company! Paul and his staff are easy to work with and great people.

Re
Review №60

I love them!! Always understanding and if you have any maintenance issues they are on top of it!!

Al
Review №61

Just began working with Sunworld Group out of Vancouver office. Paul has been very helpful and responsive with answering questions. I also received helpful information when I called to inquire about properties.

Th
Review №62

Sunworld Group has been a great help to me finding a good home in a good neighborhood. The staff is very professional and expedited my search for a nice home. I highly recommend using Sunworld Group Property Management. Thanks

Mi
Review №63

Thank you for making the moving process so easy & for being so pleasant & patient with all my questions. I love my new place!

Ka
Review №64

The employees were super helpful and answered all my silly questions! Would recommend them anyday!

Ra
Review №65

Sunworld Group managed my property for over a decade. They are responsive and always promptly return my phone calls and emails even on weekends. I highly recommend them.

He
Review №66

If you are looking for a reputable company to manage your properties or someone to rent from, I recommend Sunworld Group. They have the highest level of integrity - D & H Carpet Cleaning

we
Review №67

Thank You so much Paul.Highly recommended to rent from.We have been here 2 plus years.Office Staff wonderful.

De
Review №68

We were with Sunworld for 7 yrs, they were great! We had house problems on Thanksgiving one year and they had someone out to fix the problem same day, on the holiday! They are professional and always worked with us!

Ke
Review №69

Stand-Up Company. Easy to Deal With. Honest.

Mi
Review №70

If you are looking for an honest property management company whose tenants matter, call Sam at Sunworld Group. He is so kind and dedicated to helping you find the right place.

Ir
Review №71

Sunworld group is amazing! Very friendly staff, take the time to answer questions, repairs in a timely fashion. I would refer my friends and family at any time.

Ho
Review №72

I have been working with Paul for years as his cleaning vendor. Its always been a pleasure doing business with him and his staff. They are always kind and respectful to us and treat us as a part of their team although we are an outside vendor. It is a pleasure doing business with The Sunworld Group.

Wa
Review №73

Great experience working with the Sunworld team. Very friendly, professional and efficient service.Definitely highly recommend!

Da
Review №74

Paul and his staff are great to work with. They are very thorough and knowledgeable. Keep up the great work!

Lo
Review №75

Great company and very nice and professional people love working for them

Ra
Review №76

After 18 months, I am still very happy with their quality of service and efficiency. Always attentive, helpful and easy to get ahold of.

Ch
Review №77

Very nice and helpful employees.

Ch
Review №78

SunWorld Group is a phenomenal rental agency and I would highly reccomend going through them!

Br
Review №79

Paul and his SunWorld staff are not only kind and wonderful individuals, but also professional and prompt. They work with you when with any issue and are patient and extremely helpful. SunWorld is a great company to deal with.

al
Review №80

Great company, no complaints . Professional and courteous in my experience.

Ma
Review №81

Paul and his staff have managed my properties for years. Couldnt be happier with their responses, resources and service.

Do
Review №82

I have been renting from SunWorld Group for the past 16 years! SunWorld Group was able to accommodate my 2 younger sons and myself even though I had a lot a legal problems when I first started renting from them. I am on Social Security Disability and have been since I first started renting from them in 2004. SunWorld Group has NEVER been biased against me being a single father, legal problems, or my disability! I found that I can Be 100% honest with them. They are a truly amazing and professional company to rent from and I am happy to be here. I wish I could of found them sooner than I did. I could easily live here for the rest of my life! I would recommend renting from them to anyone!

Ke
Review №83

Fair, interested in the welfare of the tenant. Did what they said they would do.

Tr
Review №84

Awesome staff Rebecca went above and beyond. Made help make a difficult situation better.

vi
Review №85

I highly recommend the Sun World Group for property mgmt. They are very knowledgeable, timely and professional.

Wa
Review №86

After years of knowing this company I still regard them my preferred go to folks!!

An
Review №87

I recently rented through sunworld group and they were very helpful and willing to accommodate with our familys need

Ka
Review №88

Called to ask for information, was immediately directed to online. Why do they have a receptionist, if the website can do her job for her. Fire her and have everyone go to the website. Not impressed with the customer service. Gurantee the website wouldnt amswer my question.

ki
Review №89

Very helpful, fast and professional! I love my new place

Mi
Review №90

Have had great experience with sunworld for the last 3 years. Would recommend them to anyone.

Br
Review №91

Fast, friendly nice place to live.

Ad
Review №92

It was a pleasure to work with. Very thorough and gets the job done.

Pe
Review №93

Incredibly efficient and friendly! I highly recommend this company!

LA
Review №94

Good property management with owner protection in mind.

Tj
Review №95

Truly a wonderful company. Helpful, friendly, and professional!

Sa
Review №96

Easy to work with. Great management company!

De
Review №97

If you are looking for a property manager that can get things done for you and eliminate stress in your life, Sunworld is the perfect fit for you!

Lo
Review №98

Have had a good experience with sun wourld. I would recommend them to anyone.

Br
Review №99

They did not manage our property at all. Very expensive, terrible service.

Br
Review №100

Friendly, Knowledgeable staff, thank you for your help.

Information
22 Photos
100 Comments
4.7 Rating
  • Address:1220 Ocean Beach Hwy suite a, Longview, WA 98632, United States
  • Site:http://sunworldgroup.com/property-management-longview-wa/
  • Phone:+1 360-353-4018
Categories
  • Property management company
  • Apartment rental agency
  • Real estate agency
  • Real estate agents
Working hours
  • Monday:9am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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