Ill start by saying Ive been a die hard Japanese softgel user for YEARS. I generally see the same nail tech for years at a time and was very comfortable and well versed in the soft gel products my previous nail tech used. Sadly she went out of biz and with a recent move to LBC I was excited to try this high rated nail spot....however when I showed up for my appt with grown out soft gel on my nails you wouldve thought I had personally insulted Donnies mother or something. She looked at my nails in a disgusted manner and accused me of having hard gel on my nails. I told her that I was adamant about my previous nail artist never using hard gel on my nails because it really messes them up. She berated me for showing up with anything on my nails and told me that she had a severe allergy which was clearly listed on her website. I never saw any such mention of any such allergy. However, I did not have any hard gel acrylic or dip powder on my nails so I figured I would be fine to come in. After about 10 minutes back-and-forth trying to convince her that I knew what I was talking about she basically concluded that we wouldnt be doing a service. I was very frustrated after waiting almost a month for this appointment and then to be treated so rudely and shown out so quickly, Im really shocked that this woman is still in business. Its a shame that people with greater talents and much better customer service skills are no longer in business but this wacko is still getting steady clients. Nail art lovers beware-they are not so nice at hey nice nails.

I visited this place a while ago and I loved it. They were really nice and though I didnt have an appointment they got me in. I had my nails done for my wedding and I absolutely loved them and my toes. I couldnt get any extreme designs because it was last minute. The only thing is that they are pretty expensive. I got gel nails and a pedicure and it was $60. Hey its downtown so thats what I expected.

Lol...really pleasant on the phone until I asked where I could find pricing information on their website. Rudely said Okay you have a good day before hanging up on me. Hey its not that I cant afford its just that I like to know...

I love how my nails turned out! Great service and friendly folks, theyre definitely my go-to nail spot in Long Beach.

Horrible service, rude and greedy