I cannot say enough nice things about this location, particularly Kim. He has handled every situation I have had with Public storage and my move with professionalism and a helpful attitude. He’s always there to help with a relaxed attitude and a helpful smile.Moving can be stressful. Kim makes it less so. You’ve got a gem of an employee. I highly recommend this facility (I have rented elsewhere previously). Service is top notch!
I had a great experience at this storage facility, the property was well kept & everything well maintained; my unit was nice & clean! Im glad to find a storage facility that is climate controlled, amazing! The property manager Kim was helpful and nice, thank you!
Kim is absolutely awesome! From the very first phone call we made to make our arrangements for storage he has been available for us. Thank you Kim for all that you have done to help us get what we needed done so we can get our life together. Youre amazing and an asset to Public Storage.
Kim and Lauren were great. Constantly helpful and friendly and made the process super easy
LauraI thought Laura was outstanding when She called to inform me that she noticed the lock on my unit was open. She asked my permission to lock it. I sent her a quick text to ask if she will look inside to see if my item was still in the unit. She called back to confirm all was well. I thought, “What a sweet lady!” Today I met her in person. Laura is so much more than that!! Besides great customer service she has great communication skills and a disposition that leaves you happy you met her!
Kim is by far the beat property manager I have ever had the pleasure of doing business with. He goes above and beyond to make sure customers are satisfied. He is knowledgeable about the spaces and the best way to store your stuff. This property is extremely clean and well maintained. I would definitely recommend this property to store.
Laura was very professional and sweet I really enjoyed my experiences here
Kim is a great and helpful guy. Every time I come in he greats me with a friendly smile. Strongly recommend him and this stoarge unit to everyone
Kim was so nice and helpful! Im so glad I chose this location over any other ones!! Some of the units can be a tad pricey but its completely worth it when theres such great management!! 😁
Kim was great! He was very knowledgeable, friendly and took time answering all of our questions. I highly recommend this storage location.
Unbelievable customer service. Kim was so great to work with. Would recommend to everyone!
Kim is an excellent manager, always friendly and helpful. The building is kept clean. I feel safe in the building.
Kim and Laura were awesome !!! Very pleasant and answered all my questions !!!
My husband and I stopped in to buy several boxes and other moving materials, and Kim was very helpful in pointing us in the right direction of everything we needed. Appreciate the help and friendly service!
Great experience. Booked online, showed up, everything worked. Inside was climate controlled, clean, well lit and all that.Just be aware that the carts arent available after hours.
Excellent storage facility. Helpful staff at the front desk and always there when you need them.
Kim the manager is very helpful and our storage was safe and secure.
Kim is absolutely wonderful. Very helpful snd pleasant every time I’ve stopped by. I highly recommend the public storage on Finley Rd in Lombard.
Laura was helpful, professional, and made my visit a breeze! I appreciated all of her help. Thank you!
Kim had been so wonderful and assuring as I am going through so stressful times. He takes time to listen and that is so appreciated. Love public storage.
Laura performance was great and very professional
Kim and Laura were so nice and accommodating. Both are professional and very pleasant whenever Im in the office. Great place to store.
Love coming to Public Storage. Kim is always nice to talk to and keeps the building very clean. 5 STARS
This place is great and Kim was great. Thank you
The staff, Kim and Laura are exceptional!They both are very helpful and go above and beyond what is expected. They both are always cheerful and willing to assist with carts and suggestions.A stellar group. I highly recommend them. The best!Patricia Bateman. Finley Rd public storage in Lombard.
I have been with Public Storage for the last 3 years. Customer service has been wonderful and Kim has always been such a help. I highly recommend Public Storage
Always so pleasant to come into the property. Kim is just a nice guy that is willing to help.
This location continues to give superior customer service for my storage needs. Sally was very helpful with a lock issue that came about today. Kim was very helpful with me becoming oriented and familiar with the facility. Im receiving a great value for the cost.
Hadnt been to my space in awhile and was so happy to see all the new lighting in the building. Building is always clean and Kim is always helpful.
Kim gave me great service today.
I give Kim 5 stars if I could give him 10 I would. He is such a nice, helpful, and kind person. I definitely feel very comfortable keeping my stuff here. The facility is kept clean and its managed properly. If you guys have any things that you may need to store this is definitely the place to go.
Got extra stuff?! Need a place to store it?! Well this is a spot for you! Public Storage in Lombard is clean, secure, and the staff here is friendly and willing to assist. Really appreciate Sally, whenever she is working.
I have been coming here for years to buy boxes. Sally was really nice and helped me choose the correct box. Highly recommend it! 💯
I give Sally 5 stars! Everyone who works here is helpful and friendly. Sally helped me several time over the last couple weeks and is really a gem of professionalism.
Laura was a wonderful, helpful person. So happy to find a worker who enjoy their job. Thank you Laura for your help.
I like many people went into this public storage facility with minimal expectations. The service here is amazing! I had a very difficult move and did not know how many units I would need and Kim helped me through the process making sure I got the space, moving supplies, and equipment needed to complete the job. I have had storage units all over the city and country and this experience is among the best! Thank you Kim!
I am so very happy that Public Storage brought Kim on board at your Findley location. Kim, is always in a great mood and ready to help in anyway he can. In these difficult times it is so nice to find someone that likes their job and does it so well. I hope you appreciate Kim as much as we as customers do.
Kim is Absolutely Awesome! If I could rate him a 10 star I would. He is very professional and congenial. There have been times I had questions and he would listen attentively without me feeling rushed. He is amazing !! I would 100% recommend this location because of Kims sincerity and attentiveness!! Public Storage is extremely lucky to have an employee who cares about providing excellent service!! I would totally rent again at this location because of Kim!!
Laura very helpful today!!!
Been very happy with renting a storage unit with Public Storage. Kim, the manager at our location is always helpful and very engaging. The property is clean and safe. Would highly recommend this location.
Had a wonderful experience at this location. Galilea was super helpful and nice. We got to see the unit and got all our questions answered. Highly recommend this location and Galilea.
5 star plus customer service. Kim has been great and goes above and beyond to help out. Public Storage at Finley is really clean and well maintained.
Been with Public Storage for over 2 years. Kim has been so helpful whenever I have a question. Public Storage is a good place to store
Great customer service! Kim is always so nice and helpful. Public Storage is a great place to store your things.
I cannot say more about this place!! Its big, clean, and secure! They have everything you need to get you moved in. Kim is amazing to work with and extremely friendly and helpful. He made our experience easy and stress free. He even helped us pick out the perfect supplies for our needs. Give them a call, you will not be disappointed!
Laura was the best. She showed me 4 spaces and explained pricing and space in great detail. I am renting starting today!Thanks Laura!!
Kim was very nice & professional handling my storage needs.
Kim has been fantastic in making my storage needs easy.Always there -efficient and pleasant.Glad I am using his facility.Came back again-needed some storage advice and Kim was there to help.He keeps the place very clean and always helpful if I need anything.Again- I appreciate him being there. He makes a difference.
Glad to see Kim back, always a professional and takes time for some pleasant conversation.
Laura and Kim were excellent customer service representatives. I could not have asked for a better experience.
Laura is so AWESOME at this indoor facility. She went above and beyond. Thank you Laura
Anita was amazing! Checked us in super quick, was really kind and friendly and helped get us all the supplies we needed to make our move-in a breeze! Storage unit itself was great - the climate control is excellent and I really like the locks they have for purchase. Seems really safe. Great experience all around!Update: we moved out today and Kim was so kind and helpful. He was a huge help with our exit and making sure we had what we needed to help expedite the transfer to our moving truck! Great service, great facility! Would definitely recommend!!
Laura and Kim are exceptional and wonderful people.
Excellent service! Storage units are clean and well-lighted. Signing up was easy, the whole process seamless. I would recommend storage here for anyone in the DG area.
The manager, Kim was very nice and wonderful to work with.
I came to look at a unit, wasnt sure if I was going to rent but I had an excellent experience. Melanie who was there helped out and answered all my questions. She is a wonderful person and has great customer service. Thank you
Great service. Kim was very professional and helpful in getting the right size unit for my needs.
Laura, and Kim provided me with a welcoming, and professional service
My wife and and I have stored here a number of years. Customer service is always great. Kim was so helpful as we finally moved out after 4 years. We would highly recommend Public Storage.
I’ve been storing some items at this location since January 2019. I recently discovered another unit on the same floor that was going for a considerably cheaper rate, and Kim the manager helped me transfer my unit so that I could lock in this better deal - and was even able to give it to me for a couple of dollars cheaper! I sincerely appreciated his help and will definitely recommend this location to others.
Kim, who is the manager of the Finley Public Storage showed kindness and professionalism in helping us move our father out of his unit. Our father was very confused and Kim was so patient in getting the information he needed to help the transition go quickly and absolutely no hassle. Thanks Kim very much appreciated.
I Rented storage unit from the Finley location about 6 months ago and Kim at the front desk was so professional, pleasant, helpful & courteous. Ive rented at other Public storage locations and they are all the same calibar of employees, why go anywhere else!
Great move in experience. Very quick and easy. Kim was very helpful answering our questions.
We came in to buy supplies for our move. We were greeted by Kim who asked us what we were moving. He helped us with what we would need to get started. Well definitely be back. Customer service was great.
SALLY HAS GREAT CUSTOMER SERVICE!ALWAYS HELPFUL!
Excellent service from Laura as first time customer.
Laura was a big help today she is very friendly and helped meopen the storage unit thanks again for your help!Paula
Googled and found this public storage close to my apartment on finley.This was my first experience with public storage but Kim took me through each step.He was very patient and helpful. Explained everything to me and suggested what suited me best. He went out of the way to help me out with moving.Thank you Kim...You are the best!!!!Great experience.Best customer service.Highly recommended.....
Melanie was great! I needed a storage place quickly after three other options fell through. Melanie was on top of it and got me up and running quickly and efficiently. Thank you!
Kim is an exceptional manager. He goes out of his way to assist each client. We had several unique questions and Kim patiently helped us to decide the best storage unit to rent. Kim is a stellar employee. We recommend Public Storage in Lombard on Finley Road. Patricia Bateman and Debbie Paton
I came into this location last week to find out some information about their availability, prices etc. because my parents are moving into the retirement community across the street. I had a great experience here, Kim who helped me was very kind, patient and thorough. The premises appeared clean and well maintained, I will definitely be back!
I had a very nice and very helpful person to assist me when I was there yesterday. Her name was Laura.
Kim was very knowledgeable and helpful thru the initial rental process.
Sally was very helpful and answered all my questions was very friendly and enthusiastic
We have been a tenant for more than 5 years. Always good service, decent prices. Today was our move out and last day. Had a few wild things happen and Julie was great under pressure. We appreciated her help and professionalism during our interactions for this event.
Kim does a great job managing! The place is always clean and neat. Way to go KIM!!!
Chris was GREAT! Absolute best property manager one could ask for. If you’re looking for storage this is the place to be. Answered all my questions and helped me get into the right size unit. Offered to let me use some carts to make my move in quick and easy. Thanks Chris!!
I came in a couple of weeks ago, the property is clean and well maintained which I highly appreciated. The staff was helpful and friendly, especially Kim who went out of his way to make sure I was getting the appropriate sized storage space. Highly recommend!
Great service by Kim. Property is always clean and the climate control is a real benefit.
My experience at the public storage facility in Lombard was very good. Kim the manager was also very helpful, and knowledgeable about the products and services provided by the company. Thanks again Kim
Kim did an Awesome job in accommodating us at the last minute. Very professional! Very clean facility!
This storage is clean, well lit. Julie was unbelievably helpful answered all my questions.
Came in for moving supplies. Kim was very helpful in helping me get exactly what we needed to start the moving process. I will be coming back as we need additional boxes. Great service!
Kim is always friendly and helpful. Would recommend Public Storage. The place is always clean and the staff never hesitates to help if needed.
I just had one of the most amazing experiences in a storage facility no less. Julie was very pleasant, personable and informative, she knows her stuff. The unit was as expected and the facility was very clean. Very confident Im going to enjoy my time here.
Kim is always so helpful and kind. I would recommend this store on Finley it is always very clean and easy to get to. Great customer service!
Rented a storage unit from Kim at the Finley store in Lombard. Customer service was great! Renting was really easy.
Chris was extremely helpful and informative. He helped me get the right storage unit that I was looking for in a timely manner and was very professional and has great knowledge of the job. My wife & I look forward to doing our business at this location and are proud renters of our storage unit! Thanks again Chris! 👍👍👍👍
Kim did a great job helping us decide which size would meet our needs. He promptly completed the necessary paperwork; the whole process was seamless. Thanks
Sally is on top of it. Great service.......
I have been a customer since 2011. I would highly recommend Public Storage. Kim, the property manager, is very helpful.
Sally has great customer service, I forget to pay bill I was out running errands and stop here to pay my bill. I was shock to see her here. But very happy she was. Thanks for you help.
Kim was SO helpful to my mother and I. He helped us find the storage unit that worked best for us and also made sure the cost didnt kill us. He gave us a tour of the public storage floors and showed us where the elevator, stairs, and office were located as well. Highly suggest calling first to make sure Kim is working before taking the trip to see a unit.
The lady at the counter, Julie, was polite and helpful, even going so far as to save me some walking... which my bad knees gladly can do without. Plus Kim helped ease the payment arrangements, with helps save me a trip!😁
Very happy with my experience so far. Chris at the front desk is very helpful and makes the entire experience much better. Keep up the great work!
Been with Public Storage for many years. The property on Finley is always clean. Kim, is very courteous and helpful.
I came in over my lunch time. Kim helped me and I was in and out in 15 - 20 minutes. Very happy with the customer service.
Move in was quick and easy. Kim was very pleasant to work with.
I have been very happy with my rental experience at Public Storage. Kim has been very helpful on a number of occasions.
Great Experience - Sally is a an asset!