Britney did an exceptional job explaining terms of agreement. Which was very important to me!She was extremely knowledgeable and very pleasant to work with.
Fantastic experience getting a second unit, Brittany stayed after closing to help accommodate our last min request for additional storage space. Awesome experience. Highly recommended
With a multitude of possibilities, I would choose StorageMart every time now! From the moment I was greeted at the door, with a bright smile, Stacia walked me thru everything! Got me set up and on my way. With all the stresses of moving, she sure made this process simple. Plus a bonus, best prices in town! Thank you Stacia, for streamlining the process for me!
Well-Maintained facility with easy access, climate control and excelllent security. Reasonable pricing. Professional, courteous management and staff. It was a pleasure dealing with Craig who was responsive to our changing needs over nearly six years as we downsized and helped our children and siblings as they relocated and rehabbed their homes.
Excellent customer service. Stacia was extremely helpful. I highly recommend renting from here.
Nice clean, well kept storage are. Way to expensive for me. Price keeps going up. But is climate controlled.
Craig is top notch store manger. Has helped me out numerous times. Highly recommended Storage Mart Lombard!!!
Craig is awesome. I am a long term tenant. I love the management and his team. They are very helpful. Super friendly. Very clean.
Ive had multiple units over the last 10+ years Craig has always been so helpful and friendly. Always makes sure you understand everything and makes sure you get the best service. Thanks.
Paul was a true professional in handling the storage rental with me. I definitely recommend using this facility
Greg was very helpful. He spend a lot of time with us explaining the procedures, showing us the available units and outlining the various ways to pay. The facility looks clean and well run.
Craig as always was very helpful! Very easy rental process. Highly recommended!!
Friendly service from Craig. Easy to sign up and nice rates.
Great customer service and excellent staff!
Craig was incredibly helpful & talked us through everything. He showed us multiple units and really took the time to help us.
Tasha was wonderful answering all my questions and getting me set up! Helped me find the right deal for me.
Craig was excellent great customer service
Their staff is very helpful and courteous. The unit was super clean when we moved in. Their bathrooms are always well maintained. The pricing on the unit (10x20) was the cheapest around town. Excellent access with it being 24hrs considering most facilities close at 9PM. If youre looking for a storage place in the area I highly recommend them!!!
I like this place so much. I just got another unit. Craig is still the man! This is the fourth unit I have had here, highly recommend!
Great place, amazing staff, awesome location and always very clean.
I spoke to Stacia today for help & she was amazing!!! She was patient, kind, & very professional while I could tell over the phone she was juggling a thousand things on a Saturday afternoon. This is my first storage unit & it was a result of some stressful times, so there where a few bumps in the road getting it set-up. She was very informative & helped navigate the process so there werent any unexpected outcomes. I cannot recommend this place enough, especially with such a great staff!!! Thank you so much.
Been there going on 3 years. Great customer service. Clean, secure. Best storage facility I’ve ever used!
Great help and they are willing to help with all details to move in with ease
Craig is the best!!! He got us a great deal on the first months rent. We are extremely satisfied with his customer service!
Been doing business here for years! Best place around. Craigs the man!
Craig is awesome and amazing and helpful
Is more expensive than other companys.I rented a unit that supposedly be 5ft X 10ftBut the unit that I was given is only 4ft X 8ft.That is 12 sqft smaller of what I pay for.The inside unload dock is to small for a pick up truck.Definitely Ill not recommend this location.
Highly recommend! Craig made check in quick and efficient! Nice month to month rates too! Thank you Storage Mart!
Very efficient and convenient. Craig supremely helpful.
Excellent customer Service! Thank you so much Craig.
I’ve been here using a unit with my band for over 6 months now. It’s been absolutely great! Great service, great people that run the place, and great security!
Fast check in. Craig and Joanne were great. Very good rates. Clean! Highly recommend!
Very helpful customer service. 👌
Long time customer, daughter now getting her own storage at this location. She knows it well, and is comfortable with Craig. Thank you Storagemart, for making storing our belongings so easy. Two generations who knows what will happen in another 20 years!
Great service! It was fast and easy getting set up with my unit. Craig at the Lombard location was great and did an excellent job.
Craig was a huge help in getting my new storage unit!
The staff is helpful and the facilities are easy to get to. They offer 1 month free.
Great place, good security. Cool staff, reasonable pricing.
Go see Craig for the best deals, Amazing Service.
Craig is the best. They have been super accommodating of my poor perception of space. Really appreciate how smooth this part of my move has been
Went into rent a storage unit. Craig was really helpful n patient with me. I Will recommend Storage Mart 2 Anyone asks to rent a storage unit. Prices Very Very Reasonable.
Craig Henning was awesome, great customer service. Very friendly.
Service was excellent! Craig was great!
Absolute pleasure. Wonderful and clean location. Management is awesome. A warm at home place to store your belongings.
Excellent process. Craig was very helpful.
I’m after visiting several storage companies, I decided for Storage Mart. The facilities are clean & well maintained. The customer reps are very helpful & friendly.The only downside is that they only have one customer rep available so their main office can be closed while they are gone for breaks or other responsibilities. They should have at least 2 reps at the customer desk. At times I have had to wait for over 15 minutes outside!!!
I have used this storage facility a couple times in the past few years, and both times have been a good experience. I have worked with Craig twice and he is very efficient and friendly and explains the options well. It is a convenient facility, with excellent climate controls- there do not seem to be problems with dampness or things coming out musty after a while (as happened to me at another facility in Lombard). Great place to store stuff!
Craig has been very helpful with my needs with finding the perfect unit for me. He is a very professional and a perfect manager for Storagemart.
Craig is a awesome manager of storagemart please ask for him when renting a storage at storagemart.
Great staff and clean storage.
Fast Service and excellent team wirk with Craig and JoAnne
Craig and Joanne are great!!!
Easy move it experience! Facility is nice and reasonable prices! Workers are great! I love joanne and the gentleman, but minus one star because every encounter w the other lady who works there is rude and never helpful to me. Also wished to get 24hour access but never got it (because the rude lady). Other than her my experience has been great
Everyone is friendly and helpful. I really like the 1 month free. What a bargain. Will use StorageMart for all my storage needs.
Wonderful customer service! Super fast and easy!
Very clean & well lit, well secured, staff is always very friendly.
Thank u storage Mart. An amazing experience
Craig is the best! He is very knowledgeable and so helpful! Very nice facility! Thank you so much!
Super easy and efficient process to get started and signed up! Great staff! Very pleasant experience all around! :)
Initial setup was quick. Craig’s the man
Great place, great security, great mangement!!
Craig and Joann were very helpful and pleasant to work with during my storage renting process. I needed a large storage space for a short period time, Craig and Joann worked with me on selecting/showing the unit, getting paper work done, moving in /out process. I will definitely use the storage mart at Lombard again in the future.
Great service very helpful by both Craig, and Joanne.
Craig you are amazing fast and quick service. Professional and Clean.
Great, clean facility. Management is always checking in to make sure everything is going great, and there are many amenities. Would recommend!
I needed a storage space for about a month. I found this storage in the internet. Compared to another popular storage company I used a while ago, Storage Mart had a far better service. The storage unit I used at Lombard, IL was very clean. Although it was an indoor unit, it was easily accessible. The loading bay was very convenient. The temperature control was excellent. Most importantly, the staff was very helpful. Craig, the manager, was always ready go above and beyond to make my moving in and out easy, like making the flatbed cart available whenever I needed it. The pricing was very competitive. I will definitely recommend this storage place to anyone who needs a unit in this area.
Craig was very helpful and courteous 😊Things I have noticed since moving my things in, the door on the second floor needs to be about a foot wider, and no light in my unit. 😔
We have used this facility for many years, and finally we can store all our belongs in our home. This facility was conveniently located, clean and the temperature control was just right. Never any damage to our belongs. The site manager, especially the current one, has been great to work with. We would highly recommend this facility for short and long term use!
Great service with Raul over the phone
It is a clean facility and heated during the winter time air conditioner in the summertime price wise I would shop around because every year they go up constantly with the pricing so if you buy a unit at $100 this year next year I might be 120 I also suggest get your own if you have a home insurance use that to cover your storage or you could take out their insurance with they just went up to $11 a month you can get cheaper rental insurance through your insurance company or through a private insurance but again I would shop around and make sure you getting your best value they are constantly raising the price on these units
Amazing storage facility with friendly and very helpful employees. Used for many years and am back again for storage needs. Always trusted and never any issues. Always a welcomeing greating when making payments or in need of help.
Storage mart is greatFast easy serviceVery cleanCraig was informative and helpful... i trust him and that is why i decided to use this facility
As a small business owner I need off site storage. I have rented storage space from several different companies but none is better than this StorageMart. The facility is clean and secure and the customer service is excellent!
Joan @ the Lombard location was excellent. I was nervous in a bind and she kept calm and professional. Great spirit. Thats what I call Great Customer Service. Recommend it to everyone.
Extremely clean storage facility. Great rates and staff is extremely helpful/friendly.
Great place been there a couple years great staff very helpful
Great customer service! Craig was very helpful!
Great manager and have been there for 10 years and very satisfied.
Fast, easy renting of space as well as a VERY convenient location!
Craig and Renee at Storage Mart have been wonderful. They immediately found the unit I needed and they made sure everything was smooth. Moving is a giant hassle but they made it so much better. I am moving in 2 weeks, I will move some belongings out but will still need storage. The Lombard StorageMart wont be the closest but Im keeping my belongings there because I know they are is safe and secure. The place is always so clean and everyone there is professional and helpful, I would absolutely recommend them!
Bait and switch process. They lower you in with a low price and then force you to buy insurance in order to store things there. then, because theres a class action lawsuit about this, they also force you to sign an arbitration agreement so that you cant join the class. Other than that it was lovely. If I had had time I would have taken my business elsewhere. Dont plan to use again.
Great customer service. Very accommodating
Craig has great customer service also I’m a returning customer
Staff was very knowledgeable and helpful.
Great facility and management team - always looking out for the customer
Fantastic manager, very friendly and helpful with finding a storage unit.
Craig was great help for my brother moving back to Illinois
This is the best storage facility I have used. It is clean, climate controlled and has good access hours. The staff are all very helpful especially Craig, who is a joy to speak to each month. I highly recommend this facility.
Great guest service... clean and easy no hassle
I have been a customer for approximately 3 years and would recommend StorageMart to anyone who is looking for storage. I enjoy working with Craig and the other personnel at the facility in Lombard. It is always clean and the people are always helpful.
Very clean facility! My stuff feels VERY safe here :) Super convenient to be able to drive my stuff INSIDE the warehouse to my unit, rather than lugging everything inside & out (like I had to at my old storage place)... The manager, Craig, is very polite, organized, friendly & professional. I highly recommend this Storage Mart location :)
Craig is the best..helped me pick the right unit.
Fast and easy process of renting a storage unit!
This place sucks start low go super high REALLY FAST
Having never needing a storage facility before, it was a challenge to decide which storage location to utilize, when thinking of how much my excess possessions meant to me. After going on-line just to determine the SIZE unit I would require, much to my surprise, I needed to rent TWO UNITS! Well, as with anything else, I had a budget set aside for my families move. After talking with Craig, I made a visit to the Lombard Storage Mart on North Ave. to just get information, and take a look at how many things fit into various sizes. From the moment he opened the large electronic bay door for me to drive into, and out of the rain, it occurred to me how important storing your items INSIDE a climate- controlled area would be. The second thing I noticed, was the cleanliness of the entire area. From the garage floors, to the carpeted hallways, and finally the units themselves... As you enter a hallway, the overhead lighting automatically comes on, brightly illuminating your pathway to your unit. The front office had such a nice array of locks to choose from, along with other products necessary to make a successful move, that I ended up leaving after renting TWO UNITS. I have been with them now for over a year, and the treatment I receive from everyone that works there, is always consistently pleasant and respectfully pleasant. They also have equipment for you to use while youre there, to make moving things around easier. All of these things, along with the fact that you have access to the facility 24/7, makes this unquestionably a wise choice, for even the CHOOSIEST of people! P.S. For the first time, I used their restroom, and it also was clean and sanitary. Craig, along with the others that work at this location always are pleasant and helpful. Not only I, but the people who have been with me when I need to go to storage for something wouldnt hesitate to recommend StorageMart in Lombard. Definitely worth checking out! P. Davis, Elgin,IL
Storagemart was a great choice to store my items for a couple of months. Craig and his staff at this location are great. Every time I needed any questions answered, they were there to assist. The location is also very clean inside and out! Thank you for having a safe and clean place for me to store my valuable items!
I have had a unit here for several years now and have nothing but good things to say, excellent staff and clean facility, definitely thumbs up for this location. craig has been great and all the other staff are super friendly.
Climate controlled indoor storage. Neat and clean inside.