This is an amazing place I suggest it for anybody Steve is an incredible person
Great reliable service at a price you can afford
The work isnt that bad, but a little expensive. If they do not install something properly they will then fix it.
Bill and Steve will treat you right!
This place only gets one star because I cant give a zero. Had a problem with the transmission on my car and the dealership I got it from sent the car to this shop twice. First time it took a couple days longer than they expected and I was never called and given any updates. Got the car back and its STILL having issues. Second time it sat at this shop for two weeks. Everytime I called to ask about the car I was told they were waiting on a part and it would be fixed tomorrow. When tomorrow came, the answer was still the same. They would say theyll call me back and let me know, they would never call me back. The only reason the car was at this shop is because it was under warranty and I didnt have to pay to fix it. Seems like the crew doesnt really know whats going on half the time. Avoid this place if you can!
Steve Provides excellent customer service. Any time I feel any problems with my rebuild transmission, and makes sure they check it out real good .
Last November 2017 I paid $2800.00 for a transmission for my sons truck. Since then it has been towed by AAA or dropped back off at least six times. They drug their feet, claimed they didnt have a lift available to support it, and left it for a week sometimes two just parked in the lot. They just rode out the warranty and the truck is still not fixed. When asked, they claimed they were giving me the straight goods. Claimed it was a throttle sensor. We took it to another shop who said definately transmission,and dont use Motor Trans theyre not reputable. I will be addressing this in Civil Court in front of a judge at the Hall of Justice Camden. I suggest anybody not satisfied here do the same.
Rocci and Steve were very helpful! My car is running better than it has in a long time!
If you want to pay ridiculous prices for shoddy work, youve found the right place. Not only was the manager, Steve, incapable of giving any kind of timeline for when work would be done (it took him a week to tell me there was nothing wrong with my car (too bad there was..)), but the work they did do was done wrong. They even refused to acknowledge the issue and tried passing it off as a brake issue. Luckily, I planned on selling the car anyways so no harm to me. Please, though, if you have any sense, steer clear of this place.
Great service!!! I drive for a living and Bill and Steve were complete lifesavers!!! I highly recommend this shop! They even checked my car thoroughly for free!
Great experience with this shop. Very busy shop which I think is a sign of doing good work. I was able to get approved through the financing option they had available and they managed to get my car back to me in a cpl days. Thanks again, sal
I run a car dealership in South Jersey and we have used Motor Trans for years. These guys do great work at reasonable prices. They will continue to earn our business and I highly suggest them to anyone in need of repairs.
Best mechanic Ive ever had. They fixed a problem with my car that cost me a ton of money at other mechanics without anyone ever fixing it. Definitely a mechanic you can trust. 😊
We do auto business. Always need repair shop. They could do fast service and reasonable price. Motor trans always the best
My wifes car been back four times they refused to give her a rental car they took the car apart without her permission and they refused to give us her car back recommend never I repeat never go back to this place
Be warned if you have to tow your car there, they will take advantage of you!!!! Called them stating i wanted to have my car towed in for service. Was assured they would look at my car that day and get back to me. Never got a call. Called everyday over the course of the next 7 days to see if they even looked at my car. Was told that they were busy and to talk to the owner about it. I had to pay for a second tow truck company to pick up my vehicle and take it to a mechanic who wont lie to me and take advantage of the fact i cant just drive my disabled car to another mechanic. Will never go there again.
Great service, great price, great job on transmission. They send tow truck pick my car up. In and out no time very happy.Thanks to bill and steve
I brought our car there when transmission codes came up on our car...they looked at it and wanted to charge us 2400 for a rebuilt transmission, when I said we can’t afford that, they wanted me to finance it ....never once did they say bring your car back to the dealer, it’s a new car and maybe still under warranty....turns out a friend of mine told me to connect the dealer and our car was covered under the warranty, and the dealer replaced the transmission with no cost to us.......I feel they tried to rip us off
Did my trans..never shifted like this before.great job guys..
Best Transmission Shop around!!!
If I could give 0 stars I would because they give zero about customers. Liars. Lied about price. Lied about what they did. When asked for a list of repairs for our records we were told they dont do that there. Where in the world do you do them then?? Do not give them your business unless you like getting ripped off for your hard earned money.
Nice ppl ask for rocky
Great place to take your car Steve and bill are great
I had my brakes fail on Route 73 in Berlin. After having my car towed ($125) to another company I used to use I found out they sold the place and was under new ownership who wouldnt have the business re-opened until 3-4 weeks later. Decided I had to bite the bullet and have it towed yet again to Pep Boys. I usually try to use private local companies instead of Pep Boys but being new to the area still I didnt really know where to turn. I called MotorTrans because they were the first result for towing in my area. The gentleman I talked to was polite, and asked what happened that I needed it towed to Pep Boys. He explained even though they focus on transmissions that they also specialize in brakes, and various other auto repairs. Long story short. My car broke on Dec 23rd, had it towed to MotorTrans on the 26th. I sit and write this review on the 27th with my car fully repaired and sitting back in front of my house. The price was about the ballpark guesstimate I gave myself.. All staff very friendly..
***DO NOT TRUST THESE PEOPLE. They have had my vehicle 4 times since Aug 2017 FOR THE SAME WIRING ISSUE. I have timed & dated videos since July 2017 showing why they got the vehicle and were paid well twice (after having it almost a month in Aug 2017 and over a month in Aug 2018) by Continental Warantee. This time Steve told me my vehicle is done but Id have to pick it up from a Mechanic THEY SENT IT TO and pay that Mechanic $280. They never fixed the issue and even LIED numerous times saying same symptoms different issue Nooo SAME ISSUE AND I HAVE PROOF. I also have proof that Steve told me when they had my vehicle the 2nd time for over a month in Aug 2018 this same wiring guy would be looking at it then. Yet. Again they gave me the vehicle back NOT FIXED RIGHT. Each time they gave it back it had other issues that it didnt have b4 they got it and still had the same issue ! 1st time they gave it back without a passenger headlight, fixed that and I didnt have windshield wipers. 2nd time I got it back without a Driver headlight. They fixed that and then I didnt have a Driver side high beam. AGAIN MAKING IT OBVIOUS THERE HAS BEEN ONGOING WIRING ISSUES THEY DIDNT FIX. Now Steve tells me. This OTHER Machanic they gave my vehicle to will have to see what he can do with the Warantee Comp (Continental).... they were paid a 2nd time in Aug 2018 by Continental and I refuse to wait for THEIR friend mechanic to try to get paid by Continental when Steve & Bill were paid twice by Continental TO FIX THE SAME PROBLEM. This has even caused me to miss important medical tests. I suffer from MS (most if my life) and very high blood pressure which I made them aware of NUMEROUS times. Ill never trust these rip offs again ! And will be forwarding all timed and dated videos,, recordings etc to Continental... I have to make payments on a vehicle I cant drive because these so called mechanics care more about ripping off people and warantee companies.As far as Im concerned. This was the 4th chance they were given to fix it right. If this $280 wiring SUPPOSEDLY FIXED BY THEIR FRIEND was the issue the whole time (again I have timed & dated proof, that also proves they ripped off Continental Warantee and me. They gave my truck to a different mechanic after being paid twice by Continental and my $107 deductable the 1st time Aug 2017 and are now holding it hostage for ANOTHER $280. I also notified my Finance Comp about these people. They have had this vehicle 3 months out of the last 13+ months and there was another 3 months I couldnt drive or trust it because they NEVER FIXED THE ISSUEThe money they have cost me in Ubers and rides alone is phenomenal & this is UTTERLY RIDICULOUS !
They are full of 💩. Do not go they are shiesty ass liers. They will keep your for vehicle for days even weeks lied bout work that was done. Spent a couple thousand with these shady individuals dont be fooled by Steve and Bill shiesty ass. True Story Facts!!
I took my van there to have them rebuild my automatic trans, after i got it back i had nothing but problems,it leaked fluid and it never shifted right, i took it back to them 4 times and they never corrected the problem, they just kept on telling me a bunch of bull on what they did to it. i got tired of being jerked around by these people so i sold the van . stay clear from this shop,they do not know what their doing!
Couldnt even reinstall a serpentine belt properly without it hanging off the edge about to fall off, couldnt properly diagnose a faulty water pump and instead try to tell me I need a new engine and THEN somebody there steals my can of pepper spray. Off the ball
I work there and they do good work and there friendly
DO NOT GO HERE!!! I WAS TOLD NOT TO AND I DID ANYWAY...IM LIVIN TO REGRET IT NOW!!!...THEY SOLD MY BRAND NEWTRUCK FOR PARTS!!! MY HEART IS BROKEN...MY HUSBAND NEVER WANTED OUR TRUCK HERE..BUT I SAID I LIKE MR BILL HES NICE!!! MY HUSBAND IS NOW FURIOUS WITH ME...SAYIN DO U STILL TRUST MR.BILL NOW!!!???
DO NOT GO HERE!! I brought them my car after it broke down at the auto zone nearby and was advised by autozone that it may be the alternator. They had my car for 3 days. They originally quoted me about $130 parts and $130 labor. After looking at the car they called my boyfriend and quoted $575 because they had some special alternator they wanted to use. He bought an alternator from autozone and brought it to them and they said they could do labor for $210. The very next day my car broke down on the Atlantic City expressway. I called the shop and they said they would send the tow truck driver once the car is off the expressway (only certain tow companies are allowed on expressway). I left the car there while I was vacation out of the country for 4 days and when I got back I called and they advised me they were still trying to figure out the problem. So after them having the car for 8 days I call and am told that it must be something electrical and they can send it out to somebody. Of course I denied this service and decided to take my car to the Infinit dealership. They charged me $170 for the towing from the expressway to their shop. Within 20 minutes of my car being at infiniti they called me and told me that they see something wrong with the battery and couldnt do further testing until that was completed. So I dont understand what they were doing for those 8 days if this is what infiniti dealership found within 20 min of my car being there. This is the worst service experience I ever had!!!
Excellent service, as always!
Great, friendly reliable auto service.
These guys will treat you right. Straight goods
Fast and reliable and willing to work with you!!!
I gave them a van 2 junk and take of my bill had 2 of my vehicles for 7 months stay away from this place horrible service no call back gotta call them its unreal dont even think they looked at my vehicles excuses anyone that goes there is a fool
Its where I take all my 🚗
Horrible work. Had nothing but problems after having my transmission done here. Run. Run far from this place. You have been warned.
These people do horrible work. Do not go be aware. I took my car back three times for one issue.
Had my 2011 Sonata repaired there
Took my car here somebody referred me took it back twice in a week the keep telling it the same problem my warranty company paid and I too care of the balance, for a rebuilding transmission 😒 Then they want me to bring it back so they can keep messing up my car now it smells like a gas leak, when at first it was transmission fluid I dont know how Im gonna fix the problem 😡😡😡😡😡😡😡😡 behind this problem i missed out on money 💰
Awesome Job
Hoping to business with them.
Knowledgeable
Staff is amazing
Honest work to my knowledge car was completed within 2 days thank you will recommend this business to friends & family
Very friendly and responsible, I recommend it