Highly recommend South Shore Subaru Service Center in Lindenhurst. My car had a complex issue; it was difficult to find the solution and required extra care. Rich heard my concerns, was very reasonable, transparent and accommodating. I am in a service/support line of work myself and could tell Rich and the team truly care about the customers. It is refreshing to receive this level of service. I feel comforted/confident my car is in the best care and my needs are taken into consideration.

Polite and professional staff. Loved coming here until one day the service person who drove my car out back to the parking lot, hit the front lip of the car which scuffed the paint. Manager or who ever was in charge provided me “proof” that I came in with a damaged front lip already but they sent me pictures of the vehicle after it was already service and didn’t want to take the blame and now I have to get it repaired. Just because they didn’t accept the fault I won’t be returning here and will have to go even further in Long Island to get serviced by another Subaru service center.

Came all the way out to LI to have a diagnosis done to my vehicle and was assisted by Rich. I never had a good experience with dealership service centers and always would avoid them but I had no choice this time. But Rich was able to quickly help me out and get my vehicle back on the road the same day. He also gladly let me add on last minute services to my vehicle and the prices were very fair. I’m gonna be coming here for all my vehicle service needs from now on. Thank You!

I brought my Outback 2014 in 2014 before South Shore opened . I serviced my Subaru at two other Subaru dealerships, one east of south shore and the other west. I received the best service from South Shore . They were all friendly and helpful.but South Shore we more personable and attentive. South Shore has the best check in service system ever. Im 67 years old, and I have been around. I never had the opportunity to get a courtesy car until I visited Subaru. My car needed work that took one whole day, another time 5 days and South Shore offered me a courtesy car without me asking . I give South Shore Subaru 10+

I have been bringing my car here for service pretty much since they opened. It is hands down the easiest and friendliest staff of any dealer service department that Ive had experience with. You never need an appointment for basic oil changes, but setting up an appointment beforehand is very simple through their website or over the phone. And of course they have the always appreciated complimentary coffee and bagels while you wait in a very clean wait area.But the best feature of this place is that if you can expect a longer service job, they always are ready to offer you a loaner vehicle, which has been a lifesaver for me on more than one occasion. I had intensive transmission work needed on my car last year, and it wasnt even a question whether I would have a loaner for however long it took to finish the job.With previous cars that also needed intensive transmission or engine work done, Ive had other dealer service centers flatly refuse to give me a loaner vehicle saying theres nothing we can do. Leaving me without transportation even if they expected to have my car in the shop for over a week.Using other service centers have caused me to miss work, but since coming to South Shore Subaru Ive seen them do everything possible to get me back on the road as quick as possible. And all of this is combined with the best vehicle maintenance Ive had on my daily driver. And for that I cant recommend them more highly.

I had my first experience at the service center yesterday for an oil change. LUANN was so kind and knowledgeable about all of my questions. It was such a good experience. Thank you so much again for all

I love this location. The staff is very efficient and friendly. Chris was awesome and had my car in and out in a short time. I won’t go anywhere else. Thank you!!

Very nice lady with glasses at the front desk super helpful and enthusiastically engaging.I hope you get promoted you deserve it !!!!

Excellent quick service Luann was efficient got me right in and out she contacted when my car was done and all the information I needed to know about the service!!GREAT WORK

I have a 2018 Subaru Forester..It has about 19,250 miles on it..It is my wife’s car, So I rarely drive it.. Today I took it out for a spin and the brake pedal was so low that it almost went to the floor..So I decided to take a ride to SouthShore Subaru.I didn’t have an appointment, I stopped in around lunch time. Luann took my right in and had the mechanic check it out. All the brake pads and rotors checked out good and no leaks. Luann had the mechanic bleed and flush the brake system..It took less then an hour from start to finish..As soon as I got in the car and depressed the brake pedal I noticed a big difference.I drove about 20 miles after I left the dealer, The brakes feel brand new again...Thank you Luann and SouthShore Subaru for the fast service...

Very nice and friendly staff, great and fast service, clean and comfy waiting area. Nicest service center I have been to!

Great service. My service advisor Suzanne Demartino was excellent.

The staff was professional and very helpful with any questions I had. Relaxed environment compared to other dealerships where you just feel like a number. Waiting area clean and comfortable.

Great service by Kathleen and the kind young lady with the purple hair behind the customer service desk. Always quick service and very accommodating. Unlike any other dealership I’ve been too.

I had my 2017 Forrester serviced on 09-21-2020, Kathleen Sherlock was my service advisor, from start to finish she was fantastic. Kathleen and the other staff members I came into contact with were all professional and courteous. Kathleen explained all needed repairs to me in a way that I could understand. I would recommend this service location to anyone with a Subaru. Thank you for a very positive experience.

Best Subaru Service Center on Long Island! Knowledgeable and skilled technicians. Highly recommend for anyone who needs a trustworthy shop to get their vehicle serviced. Advisors like Kathleen make the experience enjoyable and easy. Easily accessible location on Sunrise Hwy. Justin (Service Manager) runs an efficient and customer friendly service center.

This place is great they have awesome customer service &really know what they’re doing to fix the car. Give them a chance when you want your Subaru fixed

Friendly and quick. Gave me a free car wash.

I brought my car here a couple of times and the entire staff was very helpful and accommodating. I live in Queens and my drive to South Shore Subaru Service Center is about a 35 minute drive. A few friends and family think I’m crazy for taking such a ride but to me it’s worth the trip. I had a hitch installed and a under guard for my differential, along with regular car maintenance. They kept me updated thru texting and I was confident that everything would be ok.

Great crew of people frank and George are the greatest techs who know what they are doing A1 work

Chris is your service department is phenomenal and is very caring with his customers. He goes above and beyond to explain whats going on with your car and gets you in and out in a timely manner.

On February 12 2020, I brought my 2019 Subaru Forester to your dealership for a Subaru Manufacturer recall. I was able to obtain an appointment quickly and the front desk staff was extremely kind and helpful during my appointment. At the time of my recall appointment, I also scheduled an oil change and tire rotation. I was extremely disappointed when I was ready to leave as I noticed that my tires had not been rotated (as I had marked my tires prior to the servicing). I was able to be refunded for the tire rotation but at this time my confidence in Subaru maintenance is nonexistent. I wonder if an oil change was actually performed or if the recall issue was appropriately dealt with. I am also concerned that my warranty will be invalidated if the recommended servicing is not actually performed. I am a new Subaru owner and this experience greatly disheartens me as I am concerned about the honesty of the service technicians. I will no longer be a customer of this Subaru dealership and I will never be a Subaru owner again when it comes times for me to purchase another car.

Ive been bringing my Subaru there since the first day South Shore Subaru opened its doors. Amazing Service, Amazing Staff. They are willing to work with you in every way. I will not bring my Subaru anywhere else.

Luann Rogen was the best ever!

They were able to obtain the necessary parts quickly and provide next day repairs for an unforeseen issue. Kathleen was very friendly and offered updates on the vehicle.

Great place, good people.In special Louis Martinez

My favorite place to go to for Subaru service. Making an appointment on their website is super simple and very customizable to the types of service you need to get your Subaru back in running order

I had my first experience at the service center today for an oil change. Kathleen was so kind and knowledgeable about all of my questions. It was such a good experience.

I received a call from Justin the Service Manager 1-14-21 and he left voicemail pertaining to a radiator alert going off on My Subaru App. The call occurred 10 minutes after I received the alert and email from the App. Professional excellence needs to be recognized and rewarded. Thank you again!! JK

Everyone was very attentive to my situation.Felt very comfortable and all the employees were wearing masks. thank you.

Luann at South Shore was amazing, after having catastrophic failure in the engine, Luann has gone above and beyond to get me help in fixing the issue. I’ve never had such a positive experience at a dealership service center. I’ll never go elsewhere. Can’t recommend them enough!

My experience with South Shore from beginning to end was completely smooth - thank you Dan Brausch! When I need another car you are the guy.

Quick service either while you wait, or they even have a valet service to allow you to wait at home. Suzanne Dimartino at the service center is friendly and attentive ensuring a good experience both times I have come in. They have great deals on oil changes. Other services can be expensive but all their work is backed up and you know your car will be serviced properly. I would suggesting doing minor maintenance elsewhere as they do attempt to push you into spending more. I believe the bigger repairs are worth it while the minor ones are not. Example: air filter replacement will cost $90 and brake fluid flush will cost $190

I wish I can give this place more than five stars. I have been coming here since they opened up and have not been disappointed since the first day. Their staff is extremely courteous and kind and theyre willing to help their customers to their full satisfaction. I will absolutely recommend this place for any Subaru owner for car maintenance.

I cant say enough about them. Service is excellent and they are kind, compassionate and truly consumer friendly. They care more about their customers safety than the almighty dollar. A+++++++++++++++++

Great service nice people and fast

Best Subaru service on the island. Polite people and not with the scamming business. Superior in all levels over Grand Prix.

I called in for help with my cracked windshield. They advised me that they do not replace windshields at their location. Then I went to Safelite and they advised me to re-calibrate the eyesight on my vehicle after the replacement. When I went back to the South Shore service they told me that since I did not have an original Subaru windshield they will never be able to re-calibrate the eyesight. I sent them a complaint, asking for an explanation of why didnt they advise me in the first place. They did not respond. Only automated message. I still dont know who on this planet is installing the original Subaru windshield. The service center gets two stars for the oil change. I would not trust my vehicle on this shop again.

Best Service Center, everyone is so helpful. They went over and above to take care of my concerns. I recommend this service center and the entire South Shore Subaru dealership. Everyone is great. Thank you all.

Visited the Parts dept. Lee is the manager, is very helpful and knowledgeable.

Excellent customer service 👍 I was waited on before I could step my foot out of my car, I have had nothing but satisfaction from the entire financing process to and oil change/tire rotation. I really appreciate there honesty.

I cant think of a more satisfying visit to an auto service station than I experienced today at South Bay Subaru. A win win for me from setting up an appointment with Lauren, connecting with the men at the service desk, and driving my car out of the big glass doors in my now working a/c Subaru.

Nice people good service toke car of my recall asp nice facility

Excellent Service and Friendly Staff. A Customer is always treated like Family, unlike other places where you are just another number.

I come get all my OEM Subaru parts here. Lee behind the counter is always on point. Freindly staff all around.

Brought my car in for a diagnostic and they give me back my car with noise coming from the engine. I spoke to the manager and he didnt even try to help me. He said that the noise was already there. I wouldnt recommend anyone to go to this place.UPDATE: The noise was a loose spark plug. I guess the mechanic when he remove it to do his diagnostic, did not reinstalled it back properly.

Terrible, upsells customers on useless jobs then they don’t even do the job. Would not recommend

Very professional and helpful

Excellent friendly and helpful service

Salesman not able to match prices.

Bent Over Backwards to Fix My Problem.Thank You

Friendly and courteous staff

Fast friendly service

Very Cleand and New

Good service

Great Service, Fast

Excellent customer service improve them