I am so impressed with the customer service, the thorough assessment & the personal attention from the staff, each & everyone there treated the customers in a friendly manner. This is unheard of nowadays! My issue was taken care of with full explanation & I was so elated to know the problem was taken care of with a smile...you have a steady customer...no doubt ππ
Wade and Jose went above and beyond for my oil change yesterday! My oil drain plug had been overtightened by the dealership and had to be replaced. They went out of their way to drive to a dealership to get the replacement part needed. I appreciate that I was communicated with clearly whenever they had an update on my car throughout the day. Super friendly and professional, I will definitely be back the next time my car needs service.
I usually go for oil change. They give coupons. The wait isnt bad as long as u call to find out how busy they are. The reviews of shop on sunrise isnt great but this shop on Montauk why is good.
Amazing and friendly staff. I moved into the neighborhood recently and theyre the only place i visit for my car stuff. Theyre always so welcoming and friendly & tell you like it is. No games or secrets, which is what most of i want when we go to mechanic shops! Id definitely recommend.
It is not often these days that one can rate a company, and their employees with a FIVE STAR RATING!! That being said, I shall proceed. The PEP BOYS AUTO at 222 Montauk Highway in Lindenhurst today provided me with the best, most excellent auto service I have received in many years! I had numerous auto repairs maintenance and preventative service done and all was completed in an excellent timely manner !! Vlad and his crew were EXCELLENT!! THANK YOU πππ»π CAROLE FITZGERALD
Just no! The mechanic claimed my cars oil pan was leaking. This car only has 45000 miles on it. Took it to the dealership and paid the diagnosis fee to find out they didnt tighten the oil plug. Not a leaking oil pan more like them doing shoty workmanship. So now I have a oil stain on my driveway and out the diagnosis fee. I showed to documentation to the manager its been 5 weeks and I still havent heard back. I would never bring my car here. So if you want to pay money to get simple things messed up go to this pepboys. Highly recommend
Was very nice and worked on my car on a labor day holiday.
They are great and helpful people did my oil change swiftly and didnβt leave not one drop of oil anywhere on the car great service will go again.
Very nice and knowledge about my car problems, but doesnt fix those problems, does do somethings on cars. They wont work on my car or my husband car either, very disturbing. Supposed to be careful repairs, but didnt do anything, just looked.
Had a huge nail in my tire, brand new vehicle too. And on memorial day no less. I was an hour away from home. These guys quickly removed the nail and patched up my tire. No issues whatever. They saved the day more than theyll ever know. Thank You to everyone at Pep Boys W. BAB, NY!
Went for a tire on Saturday. In stock for $91. Two hour wait. Made appointment for Monday. Show up Monday at 8:30. No one at desk for ten minutes. Tell the guy about tire from Saturday. He says they sold it. New price is $167 to order the same tire for the next day. Rip-off.
Great shop work was fast and this guy Vlad over there ππΎVlad went above and beyond to help me out. The guys were all great and my car feels brand new . This is definitely the place to get all your work done
I was worried about a warning that appeared on my dashboard alerting about low tire pressure. I was greeted immediately at the front desk then my car was taken in for inspection. During the entire inspection, the front desk kept me updated on what is happening with my vehicle. In the end, the entire crew came to speak to me and explain everything in simple terms. Excellent customer service ! I will absolutely come back to this location moving forward. Thank you to all the staff!
Only place got what I needed (water pump) at reasonable price.
The manager D Wade is a great person I recommend a couple of people over there
Ms Wade at the front desk was very helpful, courteous and a quick brake job at a great price.
Needed a NYS inspection. Very courteous and I had no wait. Definitely will go back to this location.
Fast, friendly, a great service. I will definitely go back.
Im new to the area and was not looking forward to finding a place to have my car serviced. I took a gamble on these guys and Im glad I did. The people here are outstanding. They went above and beyond to try to help me solve the issue with my car. Given how long they had the car, they could have charged me an arm and leg. Instead they gave me a discount on the part I needed. Ill be going back next time I have an issue (hopefully not for a while). Highly recommend this place.
Great front desk help! Awesome Techs.!!π
Front desk service was amazing
Waiting room is small. But I waited outside because of concern of virus anyway. Service is fast and professional. I plan to use them more in the future.
Brought the wifes car in for mounting and balancing of all four tires. In and out in under an hour! Great job!
Had an oil change here. I was done in about 30 minutes. Good customer service & price.
This is now my go to Pep Boys. So far my experiences here have been great and they are always professional. I used to go to another one in my town for years but I gave up on them after numerous negative experiences.
I have been to this pep boys before to get a tire installed and they had good prices so I decided to go there again today. I had already bought the tire and the guy behind the desk sighed when I told him I already had the tire. So, I asked him how much and he told me almost $30, over $10 more than last time I went. When I asked him why it was so expensive, he just shrugged. So I go to the pep boys website and I see a much cheaper price for the same service. It seems like he was charging me more because I wasnt buying the tire from his shop. Sorry, but I wont be going there again.
Made an appointment online for a replacement battery.People behind the counter weβre very friendly. Canβt even have a coffee while youβre waiting.When leaving girls signed us up for their rewards program, gave us discounts on our final price. Very nice experience here probably will be back for other maintenance down the road.
They take care of my fleet of 14 vehicles and 5 personal cars. I need my vehicles on the road, and they make the repairs very efficiently, and there prices are very fair. I also get my tires there too...My account managers at the store, Jake and Amanda, take care of any issues for us and I have the highest confidence in their abilities and knowledge...Highly recommend them...
I attempted to use the business. Made an appointment for 8:00am, waited 15 minutes. The place was closed and locked not an employee in sight.
Excellent customer service. Professional staff and very competent and efficient. Love this place.
Great service every time me or a member of my family takes their car there. We were loyal customers of lube lane and Amanda and Jake have carried on the same quality of service.
Outstanding service from the front desk to the shop !!!! Thanks guys for giving me a great deal on new tires and dealing with all my questions
Great serv ice
Made an appointment for 8am. Waited for 45 minutes and the place was still closed. Gave up and left.
Frienfly and fast.
Quick, courteous service...I definitely recommend Pep Boys of Lindenhurst !
Awesome service. Very professional
Got oil changed at a good price and it was pretty quick
They dont check fluid with your oil change
Quick service, reliable work and knowledgable front desk help.
Have gone there a couple of times havent had any problems everyone I dealt with was professional
Quick oil change.
They are always great
Excellent service π
Well