Fast, affordable, friendly people. Did a great job on my car.
Great quick service, they didnt have an oil filter for me and went and picked one up and had me out within 30 minutes
Fast, courteous, professional service. Im not sure why you would go anywhere else.
Stopped here on my way to central Maine (2 hours away). Got to my destination and after visiting for a few hours went to head home and noticed about a whole cup of oil under my car. I opened my hood and my entire engine and underneath my car was COVERED in oil! I was almost a whole quart low. I purchased oil and stopped every 30 minutes checking the level on my 3 hour drive home. Praying the whole way home it wasnt the filter or plug they messed up! It appears the didnt put my stick in all the way causing oil to spray out the whole and completely covering my car! I called to express what had happened and he told me to drive in and theyd clean it up but thats the best he could do. This location is an hour from my house so it wouldve been a 2 hour drive! I would NOT recommend this location. Terrible service and now I have a car covered in oil.
They have always treated my vehicle and I with respect. Very speedy and quality servive.
The service was outstanding,,,my car has been in the garage all winter and was in desperate need of oil change, the guys were prompt, very polite and extremely helpful....
Fast friendly staff everything was checked properly with courtesy and smiling 😃 staff. I even had air filter checked and replaced. Ive been using Prompto for over 25 years for every vehicle Ive owned.
I appreciated the friendly and knowledgeable service I experienced from the staff today.I will be back.
Quick and efficient, great price
Fast and efficient. I do find I need to add a little oil sometimes.
They wouldnt let me use my special Audi oil filter. Had to leave offered to sign something not holding them accountable but refuse in a polite way I guess.
Fast and efficient! Gave me a great check list of the things they went over for a great price!
They where fast kind
The prompto is the one place that takes care my car! They are very quick!
Fast. friendly and all seemed to know exactly what they were doing.
Great staff and quick!
These guys were fast, friendly, respectful and helpful. Just as the name implies, service was prompt once the car was pulled into the bay. Even showed me how to reset my oil change alert on my vehicle afterwards. Good deal, great service!
Price was good and they sign did not lie, took literally 10 minutes. Easiest oil change I’ve ever gotten. Filled my fluids and everything else I needed too. Guys working there were really nice. Would certainly return.
Great service good people
The oil change was fast, the service friendly, and it cost less than the much slower competition. Only downer about the experience was the construction in the adjacent lot which made turning into the garage a tiny bit tricky.
Very quick and friendly service
Credit card machine was down and the guys did a great job of telling everyone and helping move people around.
Get in get out get on with your life 👌
Pretty good at what they do
Quick and efficient.
Great experience! Friendly, knowledgeable staff. Took longer to drive there than it took to get my oil and oil filter changed, and get my coolant filled, also had a leak diagnosed. All under ten minutes, best 30$ ever spent. Five stars all the way.
Fast service.
Great place for an oil change
I have a 2014 Audi A4 (a technicians nightmare) with a skid plate, and unfortunately it broke on me while driving through a recent snow storm. I went in for an oil change since I was overdue, and they were able to remove the skid plate and discard of it per my request.About an hour and a half later after my oil change, the back part of my skid plate broke loose and started dragging on the asphalt. I called them and gave them a heads up about it, as I wasnt sure if they had accidentally removed the hardware for the rear portion, and they requested I bring it over to them. They assessed the damage and asked if I wanted it fixed or removed, so I requested to have it removed. The incredible part about this is that they didnt charge me any additional costs, even after I had suggested to pay for the inconvenience while I was on the phone with them.Aside from the above, everytime I get an oil change here the crew is always polite and professional, and their expertise is quite impressive.Thank you, Prompto on Lisbon Street in Lewiston, for your generosity and great customer service! You have a customer for life.
Went in for a quick oil change and found out I needed an air filter. The guys were fast, the service was great, and I was on my way home in 8 minutes. Former pit crew? Who cares when everything is that good. Thanks for everything, I will be back again.
Its gets the job done
I live across town and could easily get my oil changed closer to my house but I choose to come here because Ive always had a great experience. All the guys are very friendly, professional, and organized. Not to mention quick! Never been there longer than 10 minutes. I highly recommend coming here!
Quick and wasy
They take great care of their customers and their cars! Ten minutes and $30? You can’t beat it you drive right in and they start right away. They’ll also check your tire and fluids for free along with your oil change.
Very fast
REALLY only ten minutes! Great job! Very thorough and extremely friendly and knowledgeable staff! Highly recommend this place!
Good price, good service, good attitude
Actually 10mins. Perfect!
Didnt even have to get out. Quick and professional.
They even greased the CV at own recognition of needing very good thanks
Great job multiple vehicles this week.
Great service 👍 in and out
Very thorough and professional
Very professional crew was in and out of there in less than 15 minutes and there was a line out to the road they were very honest I will use them again and recommend them to my family and friends
Last time I went there was about 2 years ago. I havent been back since only because the last time I was there, one of the workers gave me a nasty attitude. Other than THAT dude, its a great place to get a quick oil change.
The guys are great there very professional and friendly.
A quick oil change, lube job, and filter replacement. Not much more to say. Tire pressure check is free (but you have to ask for it) and they upsell washer fluid and windshield wiper blade replacement. Very friendly staff. My only gripe is that the shop has three bays but they only use two of them at any given time... causing a bottleneck at peak times and the lot is small so only 3-4 cars can be in queue before the line spills out onto Lisbon St.
Very friendly people that appear to enjoy working there.
Good fast service but be aware that they may not carry certain parts (air filters for example) for all vehicle types.
Love this place. 10 minutes in and out! Decent price for synthetic too.
Come here every 3000 miles. Consistently great service. I get exactly what I expect and then some.
Always in and out friendly service with a smile.
Always nice staff to deal with
Fastest oil chang, I ever had!
The team works efficiently to get customers back on the road.
Great employees, fast service...maybe best deal in town even as most oil change garages continue to increase price and take longer and longer to perform your service
Right in and out. No problems
Love this place prompto is always great for quick on the go oil changes cheap and fast and very friendly!!
Thank you Alex at the lewiston maine Lisbon st location for great service and the bone you gave my dog!!
Unbelievable but they forgot to put oil in my truck!! I got about 10 feet and every buzzer in my truck was going off! The manager was very apologetic and did everything he could to make it right but its totally unacceptable.
Mike Anderson and his staff are tremendous!! Highly recommend!!
Very fast service
Fast, quick oil change, that was reasonably priced
Fast. They assault the job, shouting instructions and status, military style. I sit down and then they say its ready.
Very quickly done and great staff
Fast, very friendly staff. Highly recommend!
Friendly service answered question went above and beyound
They do a good job here. Dont usually wait long
Always excellent service. Every time!
Fast and cheap not just the hookers on Lisbon st.
Good service. But over the phone it isnt so great .
Very professional,speedy,friendly!
This is the only place I go to for oil changes
Fast service during my visit.
Best place for your car to get Service
Entrance freaks me out but besides that the gents that work here are super quick, answer any dumb car questions I have to the best of their ability and are super polite.
I would recommend going to a dealer not using a 10 minute oil change only bad things can happen with this sort of service
Fast, nice and very informative.
Nice job
Fastest place to go for an oil change, but they treat me like Im stupid... Im a woman, not a child.
Recycled oil and they never changed my oil filter.
Great service!
Always fast and easy
Quick and easy
Good service
Johnny on the spot.
Terrible
Good guys
Friendly and professional
Tires