Very supportive with what you need and have great customer service.
We use these guys for all of our tire break and even engine and everything else repair. Customer service is top-notch use the in and out of there first thing the same day. I can send my lady there to get an oil change and they dont pressure her to do any other stuff with upselling which is really nice
Excellent service and Im very happy with the work they did. I definitely recommend coming here!
Totally unique experience, understanding, knowledgeable staff that not only can but will get the job done! Doesnt try to empty your pockets, or treat you as less of a person (females you get me). Helpful, even gave coupons for future visits. Oil changes as cheap as 35$, what???? Doesnt do a job halfway, loving this! And they are the cheapest in town!!!! Soooooooo glad I came across them!!! Special shout out to Scott, you rock!!
Did what I needed done in a very reasonable amount of time. Good place and good people.
The best tire shop in the city. Hands down! If your smart dont go anywhere else!!
This is the only shop I will take my car to! I drive over from moscow to get work done and they never disappoint me. Jiffy lube and les shwabs in lewiston both messed up my car and this place fixes me up great everytime with no BS! Great Staff and super cleaned up under the new manager! Definitely would recommend to everyone!
I have been going to college in the LC valley for almost 4 years now. And let me tell you what, it’s hard to find a good honest company that takes care of your car! I tried a few companies and was disappointed with extra charges, lists of things wrong with my car etc. Point S was recommended by a friend and I am so thankful!They are my go to people for my car needs! They offer fair pricing and try to help you to the best of their abilities! I have been in several times for something simple like changing a tire and they go they extra mile by making sure all the other tires are properly filled and rotated, without me asking! And free of charge! They are the best!
What can I say?..... to busy for there own good. When they get busy they pick and choose what diagnosis they give. A vehicle knocking not pinging knocking at start up and they say its normal
EDIT: I was contacted by the manager and he did a really really great job of understanding and listening to my concerns! I’m pleased with the outcome and Ray even offered to reimburse me for the cost that was spent trying to find and fix the problem!A month ago we moved to the area. My car was overheating and I swung into Bruneel to have them check my fluids, then made an appointment to diagnose the problem. They replaced my radiator, air conditioning, and front brakes. As soon as I got my car back I knew something was wrong. My car previously purred to life when starting, but now had an almost violent start and it was making a strange grumbling sound. I took it back to Bruneel. They looked everything over, then charged me an extra 200.00 for changing the belts. What? The car was still making the same noises, but added to those noises was a clunking sound while braking. I took it back again. They told me I needed to take it to the Honda dealership because of an axel problem. Meanwhile, whatever they did, fixed the starting noise and the grumbling, even though they said they found nothing wrong. I believe we have a transparency problem. Two shops later I find that it wasn’t the axel it was the pins from Bruneels brake job that they did. I called, reporting that I wasn’t happy because now I’m into this car an extra 375.00 for a very easy fix. I was told the manager would get back to me and I still haven’t heard anything, so I am left to assume that this company doesn’t value customer satisfaction. They did try their best to find the problems, in my view, that they created. I didn’t even want any kind of refund. I just wanted to be heard, after a month of continuous problems. If you’re looking for an honest, transparent shop for your car I would highly recommend Lupers Automotive instead.
Excellent service! I didnt realize I had a special kind of oil in my vehicle and, while the didnt have my oil, they were super helpful in ordering in the supplies for it and they got it done at a great price! I highly recommend them! ☺️💕
Scott at the downtown Lewiston location is the best. He’s honest and always helpful. I appreciate his customer service and that’s why I always go back. They get me in quickly and I don’t have to spend half the day waiting.
They forgot to put on my spare back! They put it on this am for me though. Thanks guys
I got an alignment done everything seems fine so far. Everyone had a pleasant attitude and was willing to answer any questions I had. Best of all it was pretty quick. I definitely wouldnt have a problem sending someone there.
Terrible customer service. I broke a wheel stud removing a tire they put on my vehicle (4 months prior). They over-torqued the nut and refused to make it right.
Great service going out of their way to accommodate me with a weird request. And at a very fair price! Ive found my new tire shop!
Fantastic service friendly, and quick...
Had an oil change and a tire repaired. Fast service, staff very nice. Will definitely go back. Very reasonable price.
I have a unique tire size on my motor home. They work with me and got them installed at a decent price. Only took about 3 hours which I thought was good for 6 275/70-22.5 Load range J 18 ply tires.
I was very pleased with the level of service. They were friendly and honest. I will definitely be using them again.
The team at Point S was spot on from beginning to end with my tire purchase. Would recommend Point S to anyone they have excellent customer service and competitive quotes. Thank you to the Point S team for making my experience amazing!
Professional tire service and oil change. Recommended by Rhonda from Hertz. On vacation with a Hertz rental from Cleveland OH and Bruneel came to the rescue. Much appreciated for the fast service.
Scott is very professional and very thorough. Never been better taken care of. Hats off to Scott and his crew.
I have always been greeted and asked how my we help you today when I take any of my vehicles to Bruneel Tires in Lewiston Idaho. They do all their services in a very timely manner and very professional.
They treat me well and work hard to get me the best deal possible. Scott is great.
Good Guys even gave me a ride from school to pick up my car after they were done working on it
Scott at Bruneel was awsome, made me feel welcomed an answered all my questions, I will return as long as Scotts there.
I was in and out really fast. Everyone who helped me was very friendly. I was even able to have a conversation with the owner’s son. It was a great experience ran by very nice and helpful people.
Scott and crew always take great care of our vehicles 🚗 and our families safety!
Good service quick work on getting my tires mounted, will be going there from now on.
Great staff. Great price!! Friendly service. I will definitely be back. Two thumbs up!!!
I highly recommend this location! If you go, be sure to ask for Scott! He is always so friendly and very knowledgeable! We are always pleased with all the work we have had done there.
Love the service good folks work there will continue to use you guys
They went above and beyond to ne helpful. Will be going to them for all my needs
Five stars to Scott! Went in to see about some tires, not only was his customer service beyond amazing, we were in and out in less than a half hour. By far the best experience I have had getting new tires.
Super accommodating and fair on a last minute situation. Would recommend!
Did an excellent job very happy with service as always.
Had an alternator failure while fishing . They tracked down the part and had me fixed up in a couple of hours! This was on a busy Saturday and on short notice. Really pleased with the results and the service.
Disappointed the tire rotations cost $20 bucks now. The price to put the air filters in was a bit high as well. Other then that they always do a great job on my car.
Cheapest alignment in town. Best part it only took about an hour! Definitely be coming back if any other services needed.
We went into Bruneel on a Saturday 10/12 looking for tires since winter is coming up quick! From the moment we walked in the door we were greeted with a smile and excellent service from Scott he explained everything in detail showed us every option and made sure we were comfortable with our choice without pressuring us! 15/10 this is our new tire shop thanks to Scott!
Scott at Bruneel is amazing! If it wasn’t for Scott I don’t think I would have my rig in tip top shape. He is patient, helpful, polite and so much help with us. Scott needs a raise!! :)) thank you Bruneel for having such a wonderful person. Amanda
Love this place customer service is always amazing
Good and helpful service. Got done what I needed quickly and for the cheapest price in town
I have been a customer for 30+ years & I always get top notch service every time. Great quality products, competitive prices & fast friendly service. I highly recommend them for all your service needs.
Top notch. Reasonably priced and very satisfied.
Great tires great price very knowledgeable when it came to question. Im very happy. Cant wait to go back.
This is my second visit since moving to the valley. The shop is clean, staff is knowledgeable and very friendly. Thank you for taking care of my vehicle.
I always get our families vans oil changed here, their price for oil changes are unbeatable, they also do military discount on various services and have great customer service.
Very easy to get appt, were prompt when I arrived. Very friendly. Thank you...
Easy to work with, had the tires I needed in stock and fast service. Highly recommend
Scott was more than helpful! He explained all the work done to my car. As well as what needs done next and how long until it must get done to avoid damaging other parts. I always take my car to Point S!! Thank you fellas!!
Fair price and gave me insight on things to address in the future.
It was 58 degrees in LWS...I decided it was time to switch to summer tires. Scott G did a great job fixing the tire that had a nail in it and switching to summer tires.
Good prices and friendly service.
Im new to Clarkston and needed a good mechanic that was trustworthy. I went to Bruneels to put 2 good used tires on that I had. I was so impressed with their service I decided to go back. I had quite a few things that needed done on my car. Whejn I took it to have worked on, they found additional things that needed done. Scott was great. He showed me what they found and didnt charge me for everything since it wasnt on the quote. He is outstanding and I wont take my car anywhere else from now on. Thanks to Scott and his amazing crew my car runs like a champ. Their process are very reasonable as well.
Good customer service made me feel right at home
Good people to work with. Always friendly and ready to help with what you need.
Bruneel has the best customer service, theyve ran me (and my bike) around, always call when theyre done and let me know how things went and if they recommend something they always ask for approval. All the guys are knowledge and great to talk to and I enjoy taking my vehicles there!
Good service and credit app was completed in a short time. Satisfied..
The employees are always outgoing, friendly and do a great job on my oil changes. I keep coming back! MM
A customer and community minded business, Bruneel/Point S has always provided reliable service at a fair price.
We take our vehicles to Bruneel, for all our car needs. They have a small town feel. Great service, friendly faces, and know we can always trust what they tell us, and a job was well done.
Bruneels is the place to go for tires, brakes, whatever. Scott up front is the man, always takes care and treats me and the wife fair. Service and products are top notch. We take our truck, car and horse trailer here for everything and that is not gonna change anytime soon. Thanks Scott and thanks Bruneels for the peace of mind.
Just drop in and have my Winter tires swapped for my summer tires. Wasnt routed it all at 10:00 in the morning good to have swift service.
Wouldnt go anywhere else in town for my auto needs.
Went in for a warranty on an unbalanced tire. The service was excellent and they even went out of their way to check and confirm a wheel bearing issue. They ended up getting the tire balanced out and really took time they didnt have because they were so busy to explain the situation to me. Great group of guys definitely would suggest them.
Had new Nokia tires put on wed and they did a wonderful job. Got me in n out quickly and they made sure to make sure i was happy n satisfied. I would recommend them to everyone!😁
Had an oil change done to a Dakota, I failed to tell them that my drivers side window was not functional- they rolled it down and dropped the window into the door. Even near closing they were willing to fix it and get it back to where it need to be. Thanks!
Scott Grimm was very helpful and informative
Fast friendly service. Did not push for extra services & advised me of potential steering pump leak.
Everybody is so helpful and kind! Moscow/Lewiston taxi love doing business with you!!
Scott,Bill, Bob N. and all the staff are friendly,courteous and very knowledgeable.They take the time to do the job right, a very satisfactory experience overall.Thanks again.
From the first phone call to get information about purchasing tires it was excellent service on the phone. Then I went in to see the tires and was very impressed with the all the staff. Excellent service and very friendly. They were fast and very efficient in putting my tires on my truck . I would highly recommend then to all my friends.The waiting area was very clean and the restroom was also clean. 5 stars for them I will be takeing my vechicle there from now on for tires.
Great customer service. Went in a couple weeks ago for oil change an air filter change and to check my tires to make sure they were good for driving in the snow because i thought there was a rock in the breaks the guy who was working on my car and came in to talk to me about everything personally double and triple checked my tires when I explained what was going on.
They know their stuff do good work keep all the company vehicles running good and safe
Had to go twice for same issue. No charge 2nd time, but i wasnt paying again anyways.....$400.00
Great customer service, they always go above and beyond - whether its a routine oil change/tire rotation or a service call in the summer heat. Theyll always work with you for anything you need, credit plans or just a ride. Ive been a customer for 10+ years with work on five different vehicles, and I dont plan on changing any time soon.
Fast and friendly people.
Great friendly service! Not the cleanest waiting area, but the work is good.They just redid the waiting area so it looks a lot better.
Great place for tires and service. The assistant manager there does an exceptional job!
Took in my old car and I told them to look it over, change the oil, and make it travel ready. When I came into pick up the car I asked if flushing the radiator would cost anything. The mechanic then rudely said well yeah. duh?Oh Im sorry I dont remember asking for the attitude. I asked if they did an inspection of everything and he didnt answer me. I was supposed to drive four hours to Missoula. I decided not to and I figured out they didnt inspect any of it. My front end isnt aligned correctly, my brakes were horrible (I knew they were but they should probably tell me), and they said it runs great. Well if it runs so great why did I pay $40 for terrible service, getting no inspection, my alternator was put on wrong, and why does it die when it idles?Absolutely terrible, rude service. I would not recommend.
First, lets begin with rude staff. My last 3 experiences have all been horrible and either cost me a lot of money, or almost did...I took in a truck I was looking to buy to check out a possible steering issue. Everything looks good they said. After purchasing the truck and spending almost $500 dollars on the obvious problems I was shown later by a competent company, everything was good.Next time I went in, I needed brakes on a car. Told me it would be $600 for all wheels with old calipers. They almost talked me into it. Checked the next competitor, they were nearly half the price with brand new calipers. Similar experience with tires that they supposedly were giving a price break for certain employees of a company. 30% higher, even with discount.How is this company in business?
Went there to have tires and shocks put on. The mental reject behind counter refused my shocks but could do tires. Said they were short on staff, but they werent busy. I did them by myself in 10 minutes literally after i left for home.Kinda made me upset they wouldnt install them since they have the tools etc handy. But this was my first bad time going there, usually theyre pretty good about helping a guy out.
Great guys they really go the extra mile to help you out and get your car back on the road
Always very good service and prices
Bought tires I had great service and good prices
They were fast and very helpful, it was nice to have my questions answered.
I got a good deal on some all season tires, but the customer service was lacking.. I brought a wheel stud with me and asked if they could throw it on while they did the tires, they said that would be an extra $30 because they have to take the brake off to do that, so for the labor of doing it they charge extra. Ok. I agreed to that. When I returned they told me that it would be more than that if I wanted them to put it on because they would have to take it apart.. ok well isnt that what the extra charge is for? I told them whatever I will do it myself never mind. They refunded that $30 charge but I think when they know what I asked for, a simple thing like putting a wheel stud in, they shouldve done it for the quoted, agreed upon, and paid for it price.. thats good business. Anyways I am happy with the tires and warrantee on them, not with the service level I received.
The staff is real friendly and this place is very affordable
Awesome service and great staff. They have taken great care of my and my daughters cars for years.
Fast, efficient, good prices, excellent tires
Good tire shop. They can fix anything thats automotive
Bought tires over the Internet and planned on having them siped mounted and balanced locally. The staff at Burneel took the time to further educate me on my purchase and said to save the money for the sipe since my tires had eggressive enough tread and siping would shorten the life on the tires. Like it when a mechanic talks himself down. Saved $60 because of an honest employee.
Great cusssssAA tomer service. Looked and my pickup and had the water pump was able to get it done the same day. Very helpful, made it convient for me. Very highly recommended.
Very good. They got the work done. Theyre friendly. Nice guys!
Always good service!
They go above and beyond to be helpful.
Wonderful.
They always take care of my vehicles