I really liked Elegant my first 2 trips so I decided to take my Granddaughter in for a full set! Within 3 days, all but 3 nails had fallen off. I took her in for a redo and they were very rude.. She felt very uncomfortable. When they finished the very quick redo, the nails looked terrible and one was even noticeably crooked... I will not go back and do not recommend to anyone.
They charged me an extra $5 to take off existing gel nail polish! This wouldn’t be such a problem if they would’ve told me about the charge ahead of time or even posted it anywhere on their price list. Bad way to do business. Won’t be going there again.
My friend and I had great service from the two ladies... They took great care of our hands and feet... Ty🥂
My girlfriend took me here as a treat for my birthday! My first pedicure! I enjoyed it very much and the staff was friendly. Chairs were nice and the ladies were very accommodating.
THIS PLACE IS FRAUDULENT!!!*Check your account!I had a pedicure done. during checkout, I spit the payment between two cards. I was asked if I wanted to add tip on the card. I told no her i had it in cash. after reviewing my account i noticed $5 was added on one of the transitions. I was Pist!! called my bank to dispute unauthorized!!no sure if it was random but I felt like i was duped!!I hate doing low graded review but this is simply bad business!!!
The massage chairs dont work
I am so disappointed. It’s been four months since I have been able to get my nails done, I was extremely excited to get my acrylics back on only for them to fall off not even three days later. First it started off with one, then two, then three and FOUR. I just ripped them all off. She barley glued the tips onto my actual nails, she was extremely rough while doing them as well NOR did listen to me when I said I wanted them to be shorter and she continued on anyways. This was seat number five and I believe her name was nhung. I will never be going back.
This has been my place for over 8 years now. Always the best service & always a great job done with a smile.
Was so disappointed with the lady in chair 5 for a manicure and pink/white paint on my natural nails. She did what she wanted, when I was asked what was wrong I was given a 3 word response look more natural..... I didnt get a manicure and my nails were coated in pink and white gel with all the mess left under them. I will never go there again. Oh and I was charged $45, my natural nails were so much better😠
Worst experience ever. Went in to get my nails done before my honeymoon and the girl couldn’t get me out quick enough. Used the drill so harshly it hurt, didn’t shape my nails and left stuff all over my nails. Any other time I’ve gotten a manicure my nails soaked in warm water and I’ve at least got lotion out on, instead I got cold water and sent in my way. Didn’t bother complain cause she wasn’t really listening to me anyways 😒
I have Kimberly, she is so nice and did a good job . Definitely will come back again .
They are not good at all--instruments didnt come from sterilizer or new pkgs, used old nail separators, cut my foot while scrubbing and really didnt seem concerned even tho we talked about it...not a very sanitary place at all! I will not go back and I tried it a few years ago and they have gotten worse!
Yen did a wonderful pedicure and Kimberly did a beautiful job on my manicure !Thank you ladies. Youre my go to nail salon !
The first time I went it went great.The 2nd time I went for a fill, horrible!The man that was there kept pushing me to get gel instead of regular nail polish. I told him no, and it seemed to aggravate him. So he rushed and they just came out horrible! I will be going back this Friday to see if they will fix it because I didnt not like them.**update**After the fill i realized he didnt really clean my nails (under the edges where the dirt builds up) before getting the fill. sure enough 3 weeks later i took off the nails and there was green spots! NEVER EVER going back.
Horrible. Made my nails too thick and when I asked her to file them down she told me “later” also took forever to start. They glued the tips on yet took an hour to start. Had people come in and leave BEFORE THEY EVEN STARTED ON MINE. and when they did start they finished within 10 minutes, rushed, and I have paint all over my nails. And they hurt. feel like I have a huge weight on my nails due to how THICK they are. NEVER COME HERE
My cousin went there and her nails were amazing! I cant give them a 5 because Ive never been myself but I plan to soon they looked nice
I made a reservation the day before for myself and 3 other people. When I got there the next day, they told me they were too busy to serve me and my group, and to come back in 2 hours.How is that good business? I guess it didnt matter that I made a reservation.
Worst place ever . Horrible customer service. The girl that did my nails made it obvious to other workers that she was doing a terrible job . Didn’t try to fix them, tried to charge more than it was . My nails are lumpy and the paint job is horrible . The girl kept getting up in the middle of doing my nails and going in the back. Took way too long to do my nails . 5 more customers came in and got theirs done before mine were finished . Do not recommend .
The people are always very nice and do a good job!
My nails are awful. Absolutely awful. I went in for a fill and my nails were very long now they’re super short, uneven, not even painted all the way and just terrible. I am so upset. Don’t go here!!! The lady rushed and was rough. I kept asking her to file the sides and make them and stop making them so short and she didn’t. ABSOLUTELY AWFUL! This place shouldn’t even be in business.
Old equipment, no liner in the foot tub, no sterilization. Wayyy overpriced. The girl who did my feet was very sweet. Had never been there, took a chance, will not go back
Will not be back
Very clean, excellent care taken with each client.
Wonderful pedi and mani with Yen. Couldnt have been better.
Don’t waste your time or money I have given them 3 tries. NO More
This place is horrible worst place I’ve ever been too. By the way the people who put 5 stars on this dump was them!!! Trying to get business 😂😂 no go elsewhere
Great customer service and prices
Fabulous.... Nails and Pedicure... Very professional and courteous...
Sat sown immediately and was treated very nicely by everyone in the salon!
Absolute worst place! I will never go back! Two days after getting my toes painted they chipped and flaked off. I went back to get them fixed and they argued with me and said it had been more than a week (not true) so they shouldnt fix it for me. Terrible terrible customer service. I walked out with plans of never walking back in!
Roman makes me the best pedicure ever, I go there every two weeks for gel nails with Ho and pedicure with Ro Man, I am very happy with the service.
Fixed my issue after being upset when i left. Teena is the best.... Ill only deal with her if i can.
Kimberly, the best! 💅
My favorite nail salon for years.
Cody was my nail technician. I asked for gel and he ended up giving me acrylic which I did not want. He seemed to be in a hurry going too fast on my nails and not always paying attention. Ultimately I am not happy with the way my nails look. I paid and left and I will not go back.
The service was horrible, my husband got me a gift certificate but they can keep there money, the guy who was going to do my nails was rude, rushing and cut my nail, do not recommend this place to anyone
Horrible customer service
My first time going, got cuts on my fingers, nails uneven, paint job was horrible, she rushed on my nails, she was lazy, complained about her back and hands hurting, kept getting on her phone, kept stopping what she was doing . Tried to charge more than what it was . I will never go again
Very professional