Ive been a loyal customer for nearly 10 years now. Scott & the In Motion Motors team always have the customers best interest in mind when working on their cars. They are trustworthy and do great work. Own an import? Bring it here for all of your required service.
This place is beyond amazing. I thought I needed brakes on my Audi. Got a quote over the phone, made an appointment. I drop my car off and they call me an hour or so later to tell me, I dont need brakes. I was floored because they were squealing occasionally. They explained why that could happen. He (I think Scott) said I couldnt sleep at night If I took your money today They have earned my business forever! They could have taken advantage of me, but they didnt. Integrity to the max!
The best repair shop that exists. I have known the owner Scott Nalevanko for over 35 years. Hes soooooo outstanding that I have all 3 of my Mercedes towed or driven to In Motion motors. Several of my friends have been satisfied customers of In Motion Motors.
As a 25 year old girl who knows generally nothing about cars, it can be extremely intimidating and nerve-wracking to go to the repair shop. I recently took my car to In Motion Motors without an appointment to just ask for a second opinion on work that another shop quoted me on. This would be the second time in about a year I have made my way back to this shop, simply because I remembered how kind, genuine, and patient the people are there. I was taken care of with no problem and you can just tell how honest and awesome these guys are. If you are considering going to this shop just take this as a sign to do it. This place will always be my first choice from now on!! Thank you guys for making a trip to the repair shop less scary for me! :)
I am a new (used) Mini owner, and this place is my new repair shop. Theyve been wonderful. My Mini has a few quirks, and the guys here have been super patient and thorough in helping me understand what to do. My Mini burns oil like no tomorrow (a feature with this model year), and theyve helped me when Ive driven up in a cloud of burning black smoke, immediately taking time to make sure I still had oil in it, and letting me know how to add a quart of oil every 1000 miles / every month to save myself repair costs. They always get back to me within hours with a detailed explanation of whats going on with my car, and have even texted me pictures for two visits so I can see the problem. I have an unwelcome critter that has a taste for my AC wiring, and they very generously fixed it for free when it happened again only a month after the first wire repair. They also told me I had a part recall on my car, and printed out and highlighted the paperwork for me to take to the dealership to have repaired for free under warranty (at no financial benefit to themselves). I trust them completely.
Scott and his team do top notch work.
This shop is great.. Scott and his staff are good people to deal with to have you car service.
We have been taking our BMW to In Motion for the past 2 years. They are easy to business with and upfront and honest. I recently took my car in because the Check Engine light came on. They did a quick diagnostic and identified the problem, but the tech also identified that BMW had extended the warranty on the part that was failing. That is what I call integrity. After the dealer address recalls and failed warranty part, Im going back to In-Motion to have them do other service work they identified.
I had a freak accident happen to my car. I raced over to these guys and they had the problem figured out and solved in minutes. Then they had it fixed in record time. Scott the owner is one of the nicest guys! He was honest about what my car needed and didnt need. George at the front desk was soooo accommodating. Thank you In Motion Motors for everything. I will be a life long customer.
I have a Mercedes 230 SLK, one day it refused to start later in the day it relented and started. Several days go by and I take it to the dealer in Chantilly. They told me to come down on the phone then told me that I had to come back another day. However, the car decided not to start inside the service bay. I said look it is doing it!!! They refused to plug the car into their computer, later it decided to start and I went home. I brought it back at the time of my appointment and guess what? It never failed to start for a week. I took it home (very Frustrated). Then I took it to In Motion. The next day they call and say they found the problem and fixed it, and it has stayed fixed! If you need service Bring your car here!
Scott and the Team is awesome! Very accommodating and won’t let you down!
This auto shop continues to amaze me. Scotts honesty and diagnostic ability is unparelled.
Excellent. They were able to mount a set of specialty tires for me last minute. From what I hear, they are the best Mercedes specialist in the DC metro.
I have been bringing my car here for a few years now. They are very reliable and honest! I won’t take my car anywhere else!
Friendly and efficient.
Always good work at reasonable cost.
We needed a specialist for our car. These folks delivered at lower price than they originally estimated.
Always take my car here, always get a straight answer
Scott is the best