Honest mechanics. Very respectful and very professional. I would advise anybody who doesnt know a good mechanic to take their car to William at automasters of Leesburg.I usually fix my own vehicles, but did not have the time because of other things going on. I am a very satisfied customer and as a mechanic very satisfied with their work. Thanks William!

I have always had my BMW 7.40i serviced by a BMW Dealer. However, as it is now 6 years old and had some pretty major issues I took it to William.It was less than half the price of what the Dealership would have charged and everything was done within 36 hours!Excellent service and great value!Thank you William and everyone there.

William has been so helpful guiding us thru the process of what turned out to be an expensive repair. We is knowledge, honest and explains the pieces to you in laymans terms so you fully understand. I truly believe when our car is finished there will be no cause for worry regarding the repairs. Finally! A mechanic that we can trust!

Took my car in, thy ordered the wrong part, i got one myself. installing it they activated the anti thief system. they didnt know how to repair it, took over a week with out a car! then they tried the new cluster part and said it didnt work. finally got the car back STILL broken with addition damage, refund $250 SO IT COST ME $290 FOR THEM TO SCREW UP MY CAR WORST THEN WHEN i BROUGH it in along with lip from their incompetent worthless mechanic.other then for over priced oil changes, DO NOT TAKE YOUR CAR TO THEM!!!

Great staff but maybe a little pricey

Happy to find this shop. They knew exactly what my 2007 Volvo S60 needed. My car has never performed as well as it runs now.The staff is kniwledgable & on time. Extremely impressed by the office manager who went above & beyond to help stay in my budget while keeping my car safe. His smile and service made my day. Thank you to all at Auto Masters.

I called to 5 diffirent mechanics who all couldnt get my break lights fixed until about a week out. Called these guys told me to head right over and theyd get me fixed up, and thats exactly what they did❤ Thanks so much😊

Iv ben a mechanic all my life, never have i ben to a more wonderful place the repair my truck, we will never go to another repair place like these people .simply a wonderful exspeanc to go there

Made appointment online. delivered the car they did the work efficiently and i picked up the car that evening. an enjoyable experience dealing with Jim. I have been dealing with auto master since 2006, gone thru 3 owners and have not been disappointed with the service. Give them a shot.

Service was fine however I didnt ask for a $125 engine diagnostic.

Bill was very good letting me know what needed to be done. Called me several times to make sure I knew the deal. Hope to use again Sept 2020Used again in March 2021. Bill is outstanding and goes out of his way to communicate with me about my car. He will have a customer for life

Dropped the car off without an appointment on Monday morning due to an abnormal noise and a check engine light. I had the car back Tuesday afternoon with all (3) issues repaired with OEM parts. I will continue to use this business for all future Mercedes repairs.

It was a pretty good place they quickly diagnosed my car and scheduled me to come in when the part would arrive and I only waited an hour before they handed me my keys and sent me on my way with a good as new car

Great Customer Service, Friendly and very knowledgeable technicians...

William took care of my electrical problem, had employee with expertise in area of problem with my older BMW. Repaired and delivered sooner than expected. Works perfectly! Cal

Fantastic service, will definitely be using this place for all my cars needs....

High quality services at a fair price. Great communication throughout the process put me at ease & in the know! VF

Honest and reliable.

I love coming here because the service is great, it is professional, the work done on it absolutely great and it is done on time. Every time. They let you know before the do the work all that is needed and what needs to be done first, second and third. A great place to go. Thank you Automaster

Automaster has serviced my aging Jaguar for the last three years. I am so glad I found them. The staff is courteous and efficient. They have kept my car going! Their repairs are guaranteed and costs reasonable. I trust them implicitly and recommend them highly.

I will just post the facts and let you come to your own conclusion as to what was going on.My wifes 2013 vehicle stopped working and we had it towed to Automaster to have it checked out. They told us the engine was seized, which it was. They told us it was $8,200 to put a used motor with 70 to 80k miles in the vehicle, or they gave us the option of just signing the vehicle over to them in exchange for waiving the $135 diagnostic fee. The motor issue was part of a factory recall, so I paid the fee and had the vehicle towed to the dealer and they installed a new motor and starter for $0. and provided me with a rental car. (Thanks Hyundai) A quick internet search found used motors for this vehicle for around $1,500 to $2,000(that would mean about $6,000 labor to install was quoted). If you can ad 2+2 you should be able to figure it out, but I will stick to the facts and let you come to your own conclusion.

Bill exceeded all expectations with his professionalism and attention to detail. I would recommend Automaster to everyone looking for high quality Auto repair.

Great visit today.excellent attention to detail and explained every thing well

This shop is a big NOPE from my personal experience. I was quoted over the phone 150.00 for an AC diagnosis. When I picked it up I was charged 275.00. The bad part isnt so much the innacurate quote the BAD part is they misdiagnosed it TWICE resulting in me spending over a 1000.00 replacing parts that were simply not the fix. I ultimately took it to an actual mechanic who works on Mini Coopers and I got it diagnosed AND fixed for less than 450.00. So Im sure you can understand my frustration and without further explanation I will let you make up your own mind but if you want quality and value this is definitely not the place to go.

They charged me 500$ for an alignment and diagnosis of a coolant leak. Which they did nothing. The car still needed an alignment once I left automaster and they blatantly lied and said I wasn’t leaking any coolant. I doubt their “technicians” even looked at my car for a second. The owner of the business is a scam artist and borderline thug trying to swindle people out of their hard earned money. I would never recommend this place to my enemies. In a time of need this company is praying upon the little guys.

I broke down last Friday going to Leesburg. 1st the battery light came on then up went the temperature gauge. I got our 2005 BMW pulled up into a convenient parking lot,where I could call for a flat bed truck. I called Thomas at Automaster to let him know the car was on its way and the ticking noise was gone along with the serpentine belt and idler,lol.Thomas called and gave me a list of what I needed and we could pick it up Monday morning. Great turn around at a fair price with a very nice 2yr warranty. Ty Automaster

Outstanding service. Very accommodating, got me in with a short notice. This was my second visit for routine maintenance this year and each visit was outstanding with friendly and professional service. Well done. I trust AutoMaster of Leesburg with both of my Mercedes vehicles. Great job and see you next time.

Always get prompt, comprehensive and courteous service at Automaster of Leesburg. I have been using them since I moved here 3 years ago and will continue. Very satisfied.

Very nice people.

Wants $125.00 just to look at the car. Estimate, not a fixed price! Thats his office visit price he said, just like a doctor. What do we think of healthcare costs?Customers might have more disposable income than sense. If he charges that much for an estimate, probably not getting referrals or return businesses. I always look for people I can trust, that want a relationship and repeat business, not a 125.00 estimate. Do you think his estimates were so expensive that people did not have him do the work! So his solution...125.00 estimate since he is not going to get the work.I will find a fair Mercedes Repair shop and post it so you have an option.

Made an appointment on line, they confirmed it and when I got there I was treated like family. He already had the info and all I had to do was give him my car key. He kept me abreast of what was transpiring and even pointed out that I had a nail in my tire and recommended I go across the street to have it fixed, who charged me nothing to plug it. I met the owner of the business in the waiting room. Was very friendly and very business savvy! I drive from The Villages because I trust my Smart Car For Two to only AutoMasters of Leesburg. The have always done a perfect job and only what is needed! Highly recommended!

Always treated professionally and receive expert service. As an owner of Mercedes and BMW over the past 30 years I would rate Auto-masters of Leesburg outstanding and extremely competent. They are my trusted advisers with my vehicles.

Now this is a company that knows your business they took my Mercedes that had multiple issues corrected a fish in the sea efficiently and for a reasonable price. Theyre courteous and professional and can be counted on to correct whatever deficiency your vehicle may have at a good price in contrast to the dealership they were 1/5 of the quoted price to correct my power window problem afterward the parts failed and they stood by the warranty work and made the repairs as well as securing the warranty for the parts.

First time customer, plan on being a long term customer going forward! Very happy with the work and their honesty with what needed repair. Very happy with this new found relationship!

I was treated with courtesy and received a good explanation of the repairs and cost. A detailed receipt was issued. However, one of the underlying problems has not been resolved. I telephoned the Service Manager less than one hour after leaving the shop, and so far, Ive not had a reply or even an acknowledgment from the Manager or the Owner. That was three weeks ago! Poor follow-up!!!! ;-(

I was pleased with the alignment on my 1999 SL500. Good job and on the drive home I remarked how smooth the ride had become. Once I had arrived at home, however, and walked around admiring my very new purchase of the SL, I noticed the underside of the front bumper had been damaged as well as a grease mark on my doors speaker cover. I was beside myself and thought of the best way to handle it as there was always the possibility my claim would not be believed. I do most of my own work on my cars, a 97 S420 and now my first time owning an SL. So, I decided to bring the damage to the attention of Automaster, stating I would make my own repair. The damage, I assume, occurred during the test drive as the repair order showed a 5 mile difference from car in to car out. I simply cant believe the damage would have gone unnoticed by the road tester. Be that as it may, I will make my own repair but I was promised, at least, I would receive a call back to discuss. I simply made a suggestion on quality control before returning a vehicle to the customer. I never got that call. Although I think the work done was excellent I cannot give a rating of more than 3 stars. Ill have to find another garage in which to place my cars and trust.

I purchased a used 15’ Mercedes last Friday from a small dealership a couple hours away from Leesburg. On the way home, at about 100 miles, the check engine light came on and the car was running rough. Since I was about home, I just kept going. When I got home and turned the car off and restarted it, the light was off and running smoothly and haven’t had any issues since. I took the car to a Mercedes dealership yesterday to have a recall performed. I also asked them to check into why the engine light had came on? Thinking that if anything was wrong, it would be covered under warranty. They told me the spark plugs need to be replaced, clean coil boots and clean spark plug wells due to the way the cars engine had been detailed and it would not be covered under warranty with an estimate of about $650. I took it to AutoMaster today and told them what the dealer had told me. I’d rather spend my money locally if the repair was needed. After about 30 minutes of their time diagnosing, hooking up to the computer and test driving, Tom (the GM) told me there is no reason to replace the spark plugs in the car and it everything checked out fine. And, didn’t charge me a dime for this service. Honest mechanics are hard to fine! Thank you... I will be back when I need service.

Ive been happy with the service and pricing. Friendly staff, family owned and operated. Its worth the 25 mile drive for me to come here. They know their VWs. Quaint waiting room and clean bathrooms.

At first I thought it would be okay to let them work on my car. My car was overheating and they said it was a bad water pump. It cost $1667.00 for a water pump plus labor. I also got an oil change. So all together it was $1847.00 they gave me 25 bucks off.😒. They had my car for over a week, broke the first water pump they ordered and had to replace it. So when it was time to pick up my car, they tried to charge me over $2000 instead of the $ 1847 for the broken water pump that they broke. No ma’am... it wasn’t happening. I have an Audi Q7 the labor was 489. I kind of feel like I was overcharged. And my engine light came on the next day.

Automaster of Leesburg have been professional, informative, and prompt in their service. Their prices are very fair. Highly recommend them for your export car service.

Had to have an engine replacement. I was amazed that they did it in only one week. Love this place.

Auto Masters took good care of us far our car issue. Drove us back to our home in the Villages and picked us up to get our car. Thanks much.Geri & Don Berry.

Tom and team did an excellent job of diagnosing and then performing a complicated repair job that involved several oil leaks on my BMW. They did an excellent job, on time, at a very fair price.

They are friendly, polite and helpful.

Since Steve left this place has gotten really bad. Now they try to push service you dont need. Be careful when they take your car to the garage area. Then try to charge for the estimate.

Work was done timely and was exactly as quoted, even free ride to the shop, very nice service manager. I would definitely recommend.

Great service, efficient and professional staff, great value, very happy with the service

Diagnosed promptly and fixed in time with quoted price.

Excellent service, knowledgeable, helpful, friendly staff. Got me in on short notice & gave me a shuttle to & from work. Will be back for sure.

The guys at this repair shop are skilled and fairly priced! We have brought our Volvo here with mechanical challenges for several years and are very satisfied with their service!

Automaster of Leesburg is an excellent auto repair shop. I commend their service manager, Doug, for excellent service.

Great service, customer service is outstanding, extremely knowledgeable, experienced and professional. Much better than going to the dealership!!!!!!!

I dont have a facebook page; using my daughter, Mary Gazaways page:Auto Master, is honest, prices are fair, staff friendly, courteous, efficient and accommodating.In the years, my family and I have been entrusting our vehicles to Auto Master, weve NEVER had any problems. Steve and his staff stand behind their work.Also, everything is done in a timely manner, vehicles that need to be kept overnight, are secured in an electronically-controlled area; waiting room is comfortable and clean.Shirley Bowers

These people are the best. Great to have someone in Leesburg with their expertise.

Brought my Odyssey in to have the timing belt swapped which includes swapping water pump, tensioners, and alternator/power steering belts. I brought in all the parts and two gallons of coolant.When I received the car, I drove it no more than 5 minutes and it immediately overheated. I pulled over right away and discovered that the radiator was dry. I called in and they said it was probably just an air bubble near the sensor and to top it off with what coolant I had and bring it back. It took the entire gallon of coolant I had with me and was still not full. Thats way too much for it to be an air bubble.So I returned to the shop where they made a very half-hearted attempt to bleed the system, then went back and got me some free coolant to top it off. I put free in quotes because they brought out the same coolant I had brought in with the car. Then he offered to do a couple of oil changes for free, but we both know I wont be back.Ive had the car for about a week and now the Alternator / Power Steering belt is not adjusted properly, so it squeals. Ive had no overheating issues since I filled and bled the radiator system properly myself.I have years of experience with this and many other Hondas. Ive done complete engine swaps, cylinder head replacements and timing belt jobs, etc. The only reason I didnt do this one is due to the fact that where we are living does not allow people to work on cars in their driveways.In short, they were incompetent. If I had not been on the ball, my engine would have been ruined.

Good service.

Only place in Leesburg, FL that I would trust my vehicles too. Better work than the dealerships and better rates as well.

They do not seem qualified or interested in fixing BMWs. Guess I will have to make the trip to Orlando for future repairs to a competent shop.

Best honest car repair shop foreign or domestic

Excellent service . Minimum wait time.

Master craft is a master of excellent customer service!!!

I brought my Audi A4 in as the engine warning light was on, they diagnosed the problem, ordered the parts in and fixed it in and I was on my way very quickly. Wonderful service, very helpful and competent.

Most competent and expedient!

When you quote 300 and charge 1400 @ pickup... yeah. You wont have our business again.

Quick service.

Identified and repaired our air conditioning problem in a very timely manner.

Fast friendly service.

Great service.

THESE PEOPLE STOLE AN ENGINE FROM ME SAYING IT WAS BAD THEY TOOK ONE ENGINE OUT MY CAR AND NEVER RETURNED IT DO NOT TRUST THESE GUYS THEYRE BAD IN BUSINESS AND THIEVES,

I have never been to this business.