It is a genuine experience. My H&R block representative has been with the Company for a long time. She is diligent, looks and interprets my information and has a wide breadth of knowledge.
Ive had the same tax preparer for the last few years and I really like him. He knows me and is very personable.
NEVER EVER working with this office again. . unbelievable. I submitted my tax info online 2/13 have not heard from my tax pro since 2/17 to know that she is working on them. when I call the help line I was on the phone for 2 1/2 hrs being bounced around with NO help just to be told case numbers were closed when the case number was just opened. . this is the worst experience ever with HR block after so many years. with the price I have to pay to have them done and the headache I have dealt with this year I will take my business somewhere else.
I like Laurie, she is very good at her job, she takes the time to make sure you get every deduction that you are eligible for
I been doing my taxes with H&R Block for several years. Philip Seyfert is the main reason I keep coming back. He make me feel secure in handling my taxes. Best of the best!. Thank you!
Because of how friendly and knowledgeable she was. Also she was extremely helpful with things I didnt know.
The lady who helped me was so nice and helpful ☺
We been coming to you guys for many yrs and and never once had a problem . We try to stay with the same tax person also, cause her is Wonderful.
Phil was so nice. Weve been going to him for years now.
She got straight to work on my taxes and got it done really quick and she explained to me what I needed to know
I thought the service was excellent. I was able to schedule an appointment the same day with no issues.
I love working with Gary Troutman he helps out a lot with knowledge of taxes.
Gary Troutman what is my representative and he did a very good job
My wife and I really like it here our tax professional is really nice and understanding.
She was very helpful and explained everything i need to do to properly file my taxes.
Was totally impressed by the expertise of Gary Trautman my tax prepayer
I had a nice, easy and quick experience.
Excellent service, knowledgeable advisor.
Grate service and very friendly🙂
The cost. I paid as much for filing my taxes this year as I did when I had children to claim and over half of my refund was taken and noone had discussed the price with me
Fill with alot of confiabiliy
Very convenient, very friendly, very effective
Very professional and very pleasant people
NEVER going back here again!! Terrible experience- next year going back to Liberty Tax!
Always had good service.
They help me pretty good
Nice people, local office
My preparer is great and always does a good job explaining, and getting me the best possible return.
Im very please with my tax preparation person..
Ive never had my taxes done by anyone but H & R Block. Ive never been less than perfectly satisfied. I know I can trust you to do a good job, and I know if I have any problems youll stand behind you work.
Depends on if I have to go back in like last year because something was filled wrong
I enjoy working with Phil
My tax professional, Brenda Miller (Lebanon PA) has done our taxes for the last 3 years. She is professional, yet personable and explains exactly what shes doing every step of the way. She also advises us for the coming year on any changes that would be beneficial to our situation. I truly enjoy the annual visit to see Brenda, as she really knows her stuff and is an absolute pleasure to work with!!
Excellent customer service. We have utilized the same tax professional for several years and feel confident is his ability
They messed up alll my banking information and now everything I get via tax return or stimulus payment get sent to wrong bank and I have to wait weeks to see anything have yet to fix my issue and never reimbursed me for there mistake still charged me there fees to fill out my taxes that they messed up in the first place and they have yet to actually fix it
Katie was wonderful. She was pleasant and helpful when we were going over the tax return. The questions I asked she answered easily for me to understand what was going on. I will definitely go back to H&R Block and request Katie.
My tax professional was very detailed and make sure I understood everything regarding the entire process
Quick and easy for me
Friendly service
Great experience.
Hi I just love Laurie she is a wonderful person she is always nice and helpful
Great customer service and Phil has done a great job every time.
I have been going to H&R block for years and I always has a good time and great service
Friendliness, and quickness.
Very nice people
I absolutely adored my tax professional. The front counter woman was nice and funny. I was done quickly, and effectively.
Excellent service
Well informed. Explain areas that I was unsure of.
Fast working
Our tax preparer did an awesome job of explaining everything to us
Excellent, through professional service l am completely satisfied.
Like the personal experience that Laurie gives us year after year.
Just because its my opinion
We have Donna Reinbold for many many years. We are thankful for having Donna taking care of our Tax Return. She is very patient, knowledgeable, and kind.
1 w2 1 student loan deduction state and federal 198.00 really come on. Then the prepare took 12% of entire income instead of 10% for the first 22000 then 12% from that point on. Pointed it out said oh no we dont do that. Next year I will go turbo tax and nuts to your rip off. 198.00 really????? Been a customer over 30 years. Excuse me I stand corrected: ex customer for over 30 years.
I have been doing my taxes with your company and Phil for many years. He makes sure I get every possible tax credit I am owed.
Everyone was so friendly I love Katie shes so nice
Gary Troutman
I have been coming to block for years I trust they know what they are doing so I dont have to worry about it . My tax pro Katie has always been there to answer any questions!
I have been going to H&R Block for the past 5 years and really like the way people take care of me when I get my taxes done there
Staff was very friendly and explained things to me in a way I understood what was being done.
Shes great and always smiling and explain clear
Brenda is so helpful and explains things so i understand them and guides me in the direction i need to go to achieve my goals
Will probably return next year, but may try to do my own taxes
Phil does a great job every year
Because they know what they doin
I love my tax prep representative. Phil is amazing!
Laurie has neen doing my.taxes since 87
Gary troutman is awesome I will definitely b back every year!!
My tax professional Gary Troutman did an Exellent job and helped me get the best return possible.
Way too expensive
I have always had great experiences . Phil is the Greatest.
Laurie Munnion
I been coming there for years and has gitten better the costumer service is amazing!!:)
I had a unique situation last year, so I seeked a professional. I may do my own taxes going forward.
It was easy and fast, she also explained everything to me.
Excellent service as thurow as they can be with information given.
Gary Troutman was amazing and made the process very simple.
I require assistance w/my taxes. Will return, & Phil is great!.
The lady cares and does her job perfect.
I loved everything about my experience and I love my tax professional.
Really like Laurie munnion my tax preparer
Very pleased with our preparer and all her help, concern and knowledge
Our tax preparer was very helpful and knowledgeable.
Had excellent service provided by Philip Seyfert.
Always get detailed service and awesome customer service.
The lady was vary nice and was patchint with me.
Because Erica was a great person and a great helper
Mr. Troutman was a huge help and got me much more than expected.
I always have a great experience at this location.
My daughter’s return was rejected online, so she made an appt w H &R Block. She is a full time college student, working part time-earned $4000 last year. Will get $45 back. You charged her $138! And then told her she really didn’t need to file. AFTER she was charged three times her return. You should be ashamed of yourselves for not informing her that she didn’t need to file. Crooks!
Your employees are very professional and knowledgeable.
Went to file my return this year 2019 and a week later the office calls me and says the accountant that did my return did not file it that day. So im still paying for a service that was unprofessional done and I dont believe in the way this was carried out.
Had to wait to be seen 15 mins past my time and i was late for my son
I always use H&R block
We really like working with Donna Reinbold
Very happy with my tax rep.
Easy tax prep, schedule appointment, show up and let the pros do the rest!