Recently divorced, and married my whole adult life. This is my first time doing taxes head of household. Barbara at the Lawton Oklahoma office is a horrible representative of H&R Block. I Now understand why people dont pay their taxes (its not right, ) but I understand it. Folks like Barb who take no responsibility and if they leave dependants off and make huge mistakes. They question something irrelevant like income, to make you feel as if it was your fault and or implying you did something illegal. And I still have to pay $500+
Edward was so amazing and went above and beyond to my husband and I get the best return possible!
I recieved a better outcome than I could have gotten on my own
Its quick and easy and not expensive.
Lorna Wilson is extremely good at his job.
I have always used your software. This year I moved to another state, and I felt that going into your store was the best thing to do. Was very pleased that I did.
Very helpful courteous.
She was great and very quick
Ed Moore is so knowledgeable about taxes. He has taken care of me since 2010! I wouldnt go to anyone else.
I was not expecting that that cost would have double from last year to this year for the same service. I can understand going up but to go up 100% I feel is highway robery. I have been your customer all of my life maybe it is time to look elsewhere. From approximately 600.00 last year to 1200.00 this year. Can you explain that to me?
Everyone was polite and knowledgeable
Excellent customer service
Mr. Hendricks is unbelievably kind and explained everything. Its the second time he has personally helped my family. His customer service exceeded my expectation again.
Because I should have been able to get the refund advanced even tho I owed from a prior year that was the reason I filed with hrblock to pay them back and to get the refund advance look like they would have excepted the fact that I filed with them knowing this year they will get they money back but whatever they should have gave me the advance because I filed with them they were automatically gonna get it back
Very satisfied
I go every year
I feel like my taxes will be done right, and the man who did my taxes is extremely nice.
Because I have been with H&R for years
The lady from h&r block was very helpful 😊
Its a great place and Ive used them for years
They were very helpful.
I had issues with the h&r software and could not file taxes online.
Ed was knowledgeable about dual state taxes.
Most unhelpful people when it comes to fixing tax problems. If you did it through their online site or another person, they might as well be telling you who cares we don’t want to help. I called and i could hear a guy in the background telling the woman i was on the phone with in a very rude tone that they weren’t going to help me so don’t come in.
Excellent survice
Rob has been working with me for several years and he is very professional.
Took great care of me
To expensive and the advance is uncertain amount
I’ll never go there again.
We’ve always done our taxes with you all
Very professional and helpful
Friendly office
You guys showed you really cared
Fast and curdious
The cost to file was a little too high .
The price was a little high
The price was too high
Friendly people