Everything about this nail salon is perfect. The staff treats you like family, the cleanliness is comforting, the hospitality is heart warming. Trish is my go to nail tech, and she does AMAZING every time. I have had my nails done by almost everyone in this salon and they are all diligent, focused, talented and dedicated to their clients. Everyone who works in this salon is gifted with such talent; I never leave un happy. The prices are fair based on the amount of effort they put in. I love this place. I have always switched nail salons looking for the right one but this one is my home now🤎
After finally getting back my money for the awful job they did for my proposal night, this is what they did to my nail, and first denying that they are not going to refund the money back! Awful place if they mess up your nail they will not accept to give your money back! But guess what! I dont care you guys cut my nails after what you did, i still want my money and i got it. Don’t recommends his place AT AlL!
This is the best nail salon near the Mall of Georgia. Moved here almost 4 years ago and tested at least a dozen nails salons in the area. 1st Pro Nails has been the only place I’ve used in the last three years. Great service, kind, entertaining, respectful and funny ladies. They listen and will change the color/design if you are dissatisfied.... and it’s no problem!!! Helen, Phat, Alice, Trish and Tracy are the best!! If you have a headache or sore neck, talk to Alice!!
I had a really great experience at this place! From immediately I came in the customer service was amazing. They carefully explained what services they offered and answered my questions! They also told me what the best option was for me to get and the deal I would be getting.The two ladies that did my mani and pedi were nice and cautious. Explaining all they were doing along the way.Over all I would highly recommend this place to gone treat yourself!
I took my daughter and her 2 friends here for her 6th birthday, and Im so glad I did! They spoiled those little girls! They did a fantastic job on their nails and made them feel very special. Awesome experience!
I have been coming to this place for quite a few years. Trish is the best! Everyone there is very friendly and do a good job. Theyve also completely renovated the place since Ive been coming which looks amazing! Def recommend to anyone.
The technicians and other staff are always super friendly! I came in tonight with a big design, and my nail tech Trish is the best! She did such a great job, exactly what I wanted!! I love this place!!
Good work by the lovely ladies in the shop!! Will definitely keep coming back.
I love this place! Always clean, professional, and they do a fantastic job on my nails EVERY time. Highly recommend.
I love coming here to have my nails done. I am greeted and am taken care of like family! Everybody smiles!!
My nails didnt even last a week =(. And my cuticles started to get really dry and started breaking.it has decent price for gel ($36)No going back there though.
Amazing Staff. Renovated and very clean and safe.
The place was nice but the service was disaster, after waiting long time the lady not professional She injured my feet. Bad experience in all my life.
Wonderful place I come here all of the time and everyone is so nice
I have been coming to this place for a few months now and they have been great!! I love them! Clean environment.
Been coming here for many years. (15+) highly recommend 1st Pro Nails. Friendly and caring people.
This is my go to nail salon! I never used to get my nails done constantly until I found this place! The diligence and dedication to the craft is what keeps me coming back. Tu is my absolute favorite when it comes to pedicures and Trish is my go to manicurist.
This is the nail salon all the girls in my family go to! We all love it and prefer this one over other nail places in the area.
Trish is the best! My nails are so well done and lasts!
Beautiful, updated salon!!! Tracy does an AMAZING JOB!!! Although all the girls are great and always sweet. So happy to of found this place
Trusted this place because I saw they where using a plastic cover, but apparently they don’t sterilize their equipments properly because I got fungus on my toe nails.
They don’t listen to what you want and just do what they want . Do not recommend
Have been going here with my grandma since moving to Lawrenceville. Love this place!
Tracy is my go-to nail tech! She does an amazing job and is so sweet. My mom and I love her!
Very professional and Walking Ins are always treated well and promptly.
Excellent service, these ladies are really awesome
I have been going to get my nails done here for a long time. The ladies are all wonderful. What I love also is that if a nail breaks the next day or so, or I am unhappy, I can go back in and talk to them and they will fix it as long as it is within a reasonable time frame. I also understand that like anywhere you go, if you dont have an appointment there may be a wait time but they will always let you know and give you the option to wait or schedule an appointment. Also if you have any questions or want to know something all you have to do is ask them and they will try to help you or direct you the best way possible. I think they are a wonderful staff of people and I enjoy my relaxation time when I go
I’m new to the area and I have high expectations coming from Buckhead. This salon is awesome. This is the second time I’ve been here and they provide great service! I had a fussy infant and the young lady at the front helped to distract her so I could finish my mani lol. That aside, Phat is amazing for SNS mani’s. Would highly recommend.
Phat is amazing. Spent so much time with me and honestly the best nails I have ever had. Definitely coming back! I found this place by flipping through reviews, I seriously suggest giving it a try.
Great service and nails came out exactly how I wanted them to .
Love this nail shop! Alice and the other technicians are very warm, welcoming and very accommodating! They have proven to me through their customer service and performance on my nails that they care and provide the best service!
They are the best!! I don’t trust anyone else with my nails!
Came in to get a manicure and pedicure. The woman was extremely rude and rushed through out the entire process. I’m now headed to another nail salon where they will ACTUALLY take their time and do my nails right the first time. Definitely don’t recommend this location.
Ive been going here for 25 years and love it! I wouldnt go anywhere else!
I loved my nails! They came out amazing.
Ivy was so sweet and did such a great job!! This is my new favorite place! They took great care and made me feel very comfortable. I really appreciate the great service and care!
I have been coming here for 16 years. I have tried other places over the years that were closer to my home but I always come back. Tracy is the best! She always does a Great job with my nails!!
First time there and they can’t do cat eye?! They scratched my cuticles to hell...one was even bleeding when it was over. Also they scratched my nail bad enough that you could see it the next day. Won’t go back again.
I have been going to this shop over 20 years. Tracy has always done my nails and does an amazing job. Everyone in the shop is very friendly. The new renovations look great.
A real treat just around the corner! I was looking for a new nail care after my regular person left my favorite salon. I did a quick Google search and found 1st Pro Nails 5 minutes away from home. I was very pleased from day one to have found a new favorite place to get a little pampered and pretty! Highly recommend all their services!
They do an excellent job with their services. You will always feel special
They are very professional and do a GREAT job!!
I really enjoy my service really recommend it!
Bad service. Tracey is nasty, they don’t smile at black people. They cater to the white people. I will never go here ever again. They rush doing my pedicure and manicure. I got fungus from getting my nails done here. None of the Asian woman are nice. Bad bad service. I can’t wait to call the health department.
The lady took so long and hour and half just to shape for a simple art design. And still looked like my 9yr old could have done better. It was the wrong design.
I go here because it is convenient, but I dont get good service. They rush, my nails are uneven, and my nails break within 1 day after visiting this shop. Ive been here more than once, but I will not return. Its nothing but a racist, hateful shop of Asian women who dont like black women. They talk about me, and its uncomfortable when all the Asian woman are looking at me and laughing. This place will not get another dime from me. If your black, I dont recommend this place. Worst nail shop for black and brown people women.
Great place! Beautiful new shop! Love the wonderful employees! Ive been going to this shop for over 20 years!
Look out Lawrenceville....1st Pro Nails have uped their game!!...with a new space (same Kroger shopping center on Buford Dr. and Russell Ridge). They have created a gorgeous nail salon with 16 brand new massage/pedicure chairs! I love that this salon is family owned and operated (for many years now). The services you like will be there each time you visit because there is no turn-over. I have never come to this salon and not been greeted with a smile and appreciation for coming to see them again. With so many long time repeat customers, it is a place that you can easily talk with someone you have become acquainted with over the years.Thank you for a great visit this morning; my husband, daughter and I really enjoyed the new space and always terrific service. 💜
I love how they all do such great nails. I always leave satisfied. They also leave my eyebrows looking great.
I finally found a nail technician who does a good gel job. I wish she could do a variety of nail designs. Other than that Im happy with that place
Ivy did a very good pedicure!! I was very satisfied with the service.
My nails were so uneven...The people were nice and it was very clean in there but i just can’t get over how my nails looked...Then the lady had this like fake little baby diamonds and they wasn’t even cute i was better off just not doing my nails at all...It wasn’t all bad, she really took her time to do my nails but it almost seemed like she didn’t exactly know what she was doing.
Great customer service excellent job! Thank you!
This place is awesome. I have been going here for years. Great services, great prices!
I used to go here so often in my teen years and early 20s. Yes they have awesome color selection... Yes they have so many add ons and great features BUT... The prices are high. Higher than others and Im a stylist I understand product costs have gone up. AND I noticed how unclean it was as well as the service given. I had an older lady hurting me during my pedicure so bad I have swollen cuticles day after and burns from file block on my skin. She seemed in a rush to be done with me and didnt take but 5 seconds on each foot. Im sorry but I will not be going back. Im very disappointed
Dies good job on my nails, prompt, courteous service.
They didnt have the colors I selected and then applied a color I never asked for, as if I wouldnt notice. My search for a decent nail salon continues.
Been going here over 13 years. Tracy is the best
This place is disgusting. I walked in for a simple gel removal and left with damaged brittle nails. Frankly, I should have left immediately. There were jugs of chemicals lying around, dirt on the floor, everything looked unkempt and uncleaned. When I received service I sat down on an old dilapidated chair. She laid down a towel. The hand towel hand clearly already been used. She then placed a nail bowl for me to dip my fingers into (much to my confusion). The bowl was grimy, covered in dust/powder/residue. The lady was also quite rude, to be frank, she would answer her personal phone (and pulled out her wallet to pay for something over the phone at one point??). Finally when she decided to actually grace me with her attention, she started removing the gel. Now the proper way to remove gel is by filing down the top layer and then applying acetone soaked cotton bowls + pressure + heat. She started using a dremel to remove it. A dremel. Thats when I notice that her hands are dirty (covered in dust from the previous client) AND she had a open cut on her knuckle. I immediately told her to stop, wash her hands, and put on gloves. Finally, she finished and pointed at the sink for me to wash my hands. I head to the sink and find that there was not a stack of clean towels, instead there was a single towel just laying around clearly used all day. I was my hands, shake them dry (theres no way Im touching that old towel) and walk back to pay. As soon as I left, I ran the pharmacy and grabbed cuticle oil. My nails felt thin, brittle, and soooo dry.TL;DR: This place is a cesspool. They dont use clean towels at all. They dont know how to properly remove gel. They will damage your nails.
I love this place!! They always do an awesome job!!!
Great Service, Great Selection of colors, Ann is awesome, always going to her
Try Trish shes good
The best in town.
Love their new spa!
I only gave them one star because I had to. My toe and finger are so infected right now. I will never be back. The health department needs to go and inspect all their tools before this happen s to others
Watch for added extra charges. Rushed jobs and unfriendly service providers. Wont be back.
Nice
Love the staff here!!! Great customer service, great work ethic, & best pedicure packages🥰🥰🥰