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Optima Dental
1790 Atkinson Rd NW bldg 4 suite b, Lawrenceville, GA 30043, United States
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Optima Dental

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An
Review №1

Dr. Houenou and is staff is AMAZING! Personable, kind, patience, and knowledgeable. I couldn’t be more thankful to find my new family dental office.

Bo
Review №2

I have been coming to Dr. H for years. He and his staff are very professional and knowledgeable. Dr. H is work is great and I have recommended my family and friends based on my experience and they are all happy with the services they have received. He always asks about my family during every visit. Great place!

St
Review №3

I have been coming to this office for years and the staff is always exceptional! Communication is consistently on point. Not to mention the doctor !! I often have many questions and he is always more than happy to sit down and speak with me. I am now in graduate school and still drive 2.5 hours just to see him! I love this office :)

Ra
Review №4

Amazing place and amazing people. Tracy helped with my anxiety and talked me through everything and Dr. Houenou Was very patient and helped with ally questions! Will definitely be coming back!

Gz
Review №5

Im so pleased with my Teeth, my Dentist and his Staff!! After living in Georgia for 14yrs, I moved to two other states and I never had the complete satisfaction of having my teeth cleaned and maintained by a dentist since leaving Georgia. Well Today, I am extremely happy to be back in Georgia and to visit my FAVORITE Dentist office on this side of Heaven! My teeth are clean, very clean and they feel wonderful! I cant expresses how pleased I am with this dentist.  Thank You Optima Family Dental! Youre the real MVP! If anyone is searching for a dentist, search no more! Your Teeth will be in great hands!Thanks Again,Ms. Turner!

Ja
Review №6

Thank you to Dr. H and team. You guys have my smile looking amazing and feeling so good. So happy I found me an great and supportive Dental home that make you feel like family and do an awesome job. Can’t wait to come back for my follow up.

Ad
Review №7

I had a easy and gentle appointment many times here. I use to be scared of getting numb because I was scared of needles but the dentist is very gentle and has many ways to help me not feel pain. Ive received bridge, many cap and crowns, cleanings and tooth removal and Im so happy I found this place. The staff is very nice and respectful of my feelings and previous fears of dental work I had at other places and totally changed my outlook and my fear of going to the dentist.

Ch
Review №8

I’ve been going to this dentist for a couple of years and I love it here. It’s so clean, they are all very sanitary. Always have been! The staff is wonderful, lady at the front desk was sweet and talkative! I love the interactions here. And the assistant who did the photos made sure I was comfortable and was gentle. Dr H was very nice, always asking how I am, being social, and a caring person about my teeth. He is great with what he does and, at this place, your comfort always comes first. I used to hate coming to the dentist in general as a kid but now that I’m older and now going here, it’s always a pleasant experience! shout out to the staff for always being sweet and going out of their way!

K
Review №9

Today was another awesome visit with my dentist & his staff!! They are all very attentive to my dental needs…as usual!! I am never disappointed when leaving my visits! Best DENTIST in Gwinnett Co.🥰🥰

Li
Review №10

My husband recommended this place to me as I was nervous about finding a good dentist. I’ve been going here for years now and everyone has always been so friendly and welcoming! Will never go anywhere else!

Ly
Review №11

Always a joy visiting my dentist. The staff is professional and the service is always outstanding. Please check out this great dentistry. You won’t regret it!

St
Review №12

Makes my teeth feel near perfect every visit would definitely recommend

Ja
Review №13

This team is always so friendly. The doctor and staff are all very knowledgeable and make sure you have the best experience each time you visit. I’ve recently moved further from this office, but wouldn’t change doctors because this team is superb!

Br
Review №14

Great experience! Front office staff was super friendly and showed a tremendous amount of care. Dr H is by far the best dentist I have ever encountered! He was extremely professional and spent a great deal of time explaining each procedure he performed. I felt very much included in decisions being taken regarding my care. I am definitely going back there. Thank you💓 OPTIMA DENTAL!

Me
Review №15

The staff is courteous and ultra-professional. They go through great lengths to make sure their patients are comfortable. They treat their patients like family . I strongly recommend them as a very viable option to take care of Lawrenceville’s and metro- Atlanta’s dental needs 🦷 smile 😃

To
Review №16

After searching for months to find a black family dentist so happy to have found OPTIMA! Staff is personalbe and friendly. They explained everything before they did it which I truly appreciate! Happy to have found my permanent dentist!

TJ
Review №17

Scheduling our dental appointments was quick and easy. Office staff, dental assistants, and Dr. H were very professional and super friendly. Highly recommended! A+

Vi
Review №18

They’re exceptional. I’ve been visiting this office for some years now and they answer all my questions and provide the best care. They’re the best.

Se
Review №19

Staff and Doctor are awesome! They are patient and kind. They take the time to explain everything. I would highly recommend Optima Dental.

Li
Review №20

This dentist office is amazing! First, the location is so convenient for me and they work quick and efficiently! I called in the day before for an emergency and they were able to see me the next morning. The staff is awesome, such kind people! My appointment went smoothly.

Se
Review №21

Great office experience, the dentist does an amazing job. I love the way my teeth look. He is very experienced. Would this dentist to friends and family

Al
Review №22

I came into this office earlier this week and everyone here was very friendly. Office was very clean. Loved that there were plenty of appointments available to fit my schedule. The dentist and assistant did a great job at explaining things and were very caring. I will definitely be back for future visits.

Be
Review №23

Wonderful experience. The dentist explained everything I needed in detail. The office is very clean and staff is extremely nice and helpful. I Will definitely come back to have my dental work done here.

Jo
Review №24

Dr. Houenou is fantastic! He really cares about your teeth hygiene, while also making you feel like you are doing your best. Although my teeth was not looking the best at the time, he never failed to compliment me on how nice my teeth looks. Very much worth the visit

Ch
Review №25

Omg! This Dentist and his team of workers are amazing! Excellent customer service. Dr. H. is very knowledgeable and passionate about his job. He does the dental works himself. He is very pleasant and offers patient centered care. I give them a 10 star! I am pleased with their service.

La
Review №26

Today was a great first experience with Dr. H. The entire staff was genuinely caring. Definitely recommend!

Ab
Review №27

I have been coming here for years and everyone is so friendly. They make sure that everything is comfortable. Definitely recommend!

A.
Review №28

😁Very Nice & Professional Staff! Doctor Houenou was very friendly. Was honest about my dental status. Also provided me with the information I needed for future treatment. He and Tracy kept me feeling at ease throughout my procedure.Thanks to Optima Dental

Me
Review №29

Very friendly office and personable. Great location! Will be back for further treatment.

Do
Review №30

My first visit. Dr. H is very detailed and thorough. His office staff was very welcoming and friendly. I will be back!

Je
Review №31

Awesome staff, personable and friendly!!Dr. H is straight forward, and knows Dentistry!

X
Review №32

Before I got the surgery I was scared out of my mind and hella bad thoughts and I was just worried out of my mind. Dr and Helios and Dr Tracy both made me feel so comfortable and let me know I had nothing to be worried about. I hummed Christina’s songs almost the whole time and everything went so smooth. After we were done I saw that I was worried for no reason at all. I recommend coming to them for any dental work you need done. This is my first time getting surgery and it went so well. Literally I was worried for nothing. I’m still in shock that it went so quickly and smooth.

Ma
Review №33

I had a good experience, the doctor did a wonderful job. Very professional i will recommend him.

Ro
Review №34

Great service and good staff.I absolutely enjoy my Visit at Optima Dental. The staff was amazing. From the time I called to set up an appointment until the time I was finished with my visit they treated me so well. Thank you so much. I will definitely recommend this office for someone looking for a dentist.

La
Review №35

This is my first time here. Dr. H, his assistant, as well as the front office manager have made me feel at home. He will most definitely be my dentist from here on out. He explained everything and answered every question. I highly recommend Optima Dental.

Ch
Review №36

I had a great experience today at the office. The staff is great!

Da
Review №37

Great people, that really do what they need to with care and quickly! The doctor here is very careful with assessments and thinks about your teeths wellbeing! Also, he is a great guy! So happy I found this place!

He
Review №38

I’ve been attending Optima Dental for the last few years. I’ve always received attentive care, the staff is nice, the Dr. is nice and their work is very thorough and well done.

Ay
Review №39

10/10 experience!! Highly recommended for anyone looking for a dentist! They make you feel at home and alway deliver excellent service!!

La
Review №40

Great experience. I was very informed about my dental health and was provided options with what would work best for me. staff was friendly and made sure I was comfortable throughout my whole visit.

Ga
Review №41

My visit was awesome must say, think might of helped filling out the online patient overview.Was in chair withing minutes, assistant came with cheerful attitude, very friendly. Dr.H examined, created a plan and was in check out in no time. Would definitely refer. Big thinks to doc and the staff.

Ta
Review №42

Very efficient, kept me well-informed on what was going on with my teeth. They’re also very friendly and I highly recommend scheduling an appointment.

Ch
Review №43

Great experienceThe ability to complete profile online speed 1st visitI did not have to wait and the staff were amazingBest Dental experience I’ve had in years

Pr
Review №44

Friendly environment, clean and takes good care of patient. Dr Houenou is easy going, and does a great Job at explaining what he’s doing. Highly recommend checking them out

Le
Review №45

My first visit was a dream !!!!! I couldn’t believe it !! I was extremely nervous ! Like everyone is going into a dentist. They were very welcoming and warm . Even though I was a bad girl not having been to the dentist in years . They were very understanding and gentle . I will definitely be back . For my next cleaning 😊

Sa
Review №46

Very welcoming and calming. The doctor was very easy to talk to and the staff is amazing. Highly recommend this area!!

Jo
Review №47

I have a bad gag reflex and they work with you to make you feel comfortable. Very clean and gentle.

Ma
Review №48

I went to optima dental for an emergency appointment/ tooth extraction. I am type 1 diabetic and my tooth was causing me detrimental issues. Anyway, receptionist was super nice, welcoming and what not. Get back to the dr & he says we need to take it out ASAP. Cool. He does it. He starts pulling when I wasn’t even numb, TWICE. So after paying almost $500 OUT OF POCKET, not including medication, the dr couldn’t even numb me for this procedure. 😳Let’s fast forward 2 weeks. I have eaten maybe twice since I’ve gotten it pulled, I’m in 10x more pain than I was before I got the tooth pulled. I called them 25x and they apparently went on a week vacation the day after I got my tooth pulled. (the whole office) and didn’t think to tell me that so I was forced to go to the ER and they said it was take out improperly. There were huge pieces that were not removed which caused a major infection on top of the infection I already had. My gums got completely ripped apart with the extraction and he should’ve put stitches in, and he did not. (That’s a drs opinion not mine) so I finally get in touch with them and when I go in for ANOTHER emergency appointment (the day after my ER visit) he says there’s nothing wrong with the guns, hole or anything. He says it’s not infected (even though my diabetes was being negatively affected, I had extremely high white blood cell count, and 2-3 drs opinion that say otherwise. He argued with me, would not allow me to explain the experience I was having, would not allow me to tell him what the other drs said, said that he was educated and superior because he’s been practicing for years. Mind you, I have had about 8 teeth pulled and have NEVER had any issues let alone 2.5 weeks of constant pain, infection that was spreading, etc. Never.Anyway, the dr was extremely unprofessional, rude and offensive. I have made formal complaints and I will not be going anywhere near this practice again & urge people to be careful and cautious.

O
Review №49

I came in to see Dr. H after having a couple of dad experiences with another dentist. It has been the best thing I could have done. Thanks Dr.H and staff.

Da
Review №50

If you want honestly, go somewhere else, i even believe many of this reviews are made up, my wife went on there for a cleaning and they were like, uhm let me see how many cavities you have oh you have 8, then we look another dentistry and he told us you clean no cavities, then we received a bill for .15 cents they said paid or will go to collections, really after 6 years ? More the cost ofhave someone doing the letter and paid for stamp, what a joke, also with me they have a window advertising $99 cleaning when i got there oh no we can not do the $99 cleaning we have to do the one is $200, i said no and still they charged my card for rx which i had to call my bank and refused that payment and got my money back, i will never go again

As
Review №51

Ive been going to Dr. Houenou for the past couple of years and Im always given the best care. Whether Im getting squeezed in for an emergency or getting my scheduled cleanings, I never feel rushed and always recieve quality work!

Br
Review №52

The Dentist was thorough as he diagnosed my dental. I felt completely comfortable. The building is beautiful and clean. The staff is great as well.

Fl
Review №53

First time going and it was great I was very tense but everything went smooth

Ve
Review №54

The best experience ever at the dentist. Awesome customer service, everyone was great. I didn’t feel anything - I got a deep cleaning done today, it was absolutely awesome. Thank you DR H and your team.

Ma
Review №55

Had a great experience! Staff is very friendly!

Pe
Review №56

I love my dentist. The staff are very friendly and professional. They make you feel very comfortable. Their prices are very reasonable.If you are looking for a dentist, optima Dental is a perfect place for you .Thank you Dr. Egbewatt for referring me to Optima Dental.

Ta
Review №57

Service is always A1. Dr. H and his staff are always attentive and friendly. They will always ease your nerves if you are nervous about going to the dentist.

Ja
Review №58

Dr. H and his Team, albeit small now, are and have continued to be the elite in my opinion. From a recent implant to regular cleanings nothing more you could ask for! Thanks Dr. H!

Ch
Review №59

They were more than friendly! Awesome customer service. Dentist was very careful and gentle through out the process. Thank you so much! I have found my permanent dentist! Highly recommended.

As
Review №60

I’ve been looking for a dentist office that doesn’t have turnover every time I visit. My dentist office. And I think I found it. From the start, the ladies were nice and helpful, then the doctor was just as pleasant and took his time with every aspect of my visit. If you need a dentist...stop by here!

PE
Review №61

Great experience. Prompt and professional.

Ga
Review №62

Optima Dental provides top notch services that surpasses any other! Dr. Houenou and his staff goes beyond basic needs, services are personable while at the same being professional; bedside manners are impeccable! Without a doubt, I HIGHLY recommend Optima Dental!

Ch
Review №63

Dr. H and his entire staff were efficient, professional and knowledgeable. I will definitely be back for future appointments!

To
Review №64

I’ve been coming to Optima Family Dental for years! I appreciate the honesty and great work! Dr. H is gentle and friendly!

Ma
Review №65

Been going here for years. Friendly staff and great care everytime

Fr
Review №66

I loved my first visit. The staff was very friendly and courteous and the doctor did a thorough job. Thanks for the impeccable service

In
Review №67

This was my first time here and it was amazing most of the time I’m scared to go to the dentist, but I felt very comfortable and my teeth feel much better. The Dr is amazing and very nice the whole staff is lovely.

De
Review №68

As we are all scared of the dentist no matter the age, my experience here was nothing less than five starts. From start to finish the staff are amazing friendly and Dr. Houenou is truly the best hands down he operates out of passion for his work it’s bigger than the money for him and I can respect that and now I have a permanent dentist. 🙌🏽🙌🏽🙌🏽

Br
Review №69

Very pleasant appointment, staff was very nice and warming. Dentist visit usually make me very anxious and nervous but Dr. H made me feel at ease. Will be a returning patient. Thank you!

D.
Review №70

Outstanding dentist and very speedy/friendly service. Highly recommend this office

Ke
Review №71

Great service and I was seen fast! Highly recommended

So
Review №72

Staff was super friendly. And the dentist he did a wonderful job

Ra
Review №73

This is by far the best experience I have had!!! The staff is always pleasant and Dr. Houenou and staff take care of me each visit!!!

ja
Review №74

Great service All around! My new dental Family!!!

Lo
Review №75

Very pleased with Fantastic Services. From start to finish a very professional & well organized business.

KK
Review №76

Dr. H and his staff are amazing! They are professional, kind, and very welcoming. The office is easy to find, has convenient scheduling and once inside beautiful and very clean!

Ka
Review №77

Dr. Houenou, is an amazing dentist. Him and his staff were so caring and professional. I will definitely be back!!

Sh
Review №78

Dr Houenou is absolutely patient with my sensitive teeth. Excellent office and felt comfortable during these COVID times.

Br
Review №79

Great experience. Really nice staff. Will be returning.

Bo
Review №80

So I can in so not confident in my smile I had a big yellow stain in my teeth it was horrible. I came in got great advice and in 45 minutes all stains gone amazing smile thank you !!!

Jo
Review №81

Very kind staff. Made the experience easy!

Ke
Review №82

My first time here and the staff is AMAZING! Very professional and patient

Ma
Review №83

Great service, from staff to dentist

Ma
Review №84

Had a great experience!

Er
Review №85

The best staff Worldwide..... The Dr is truly their for his patients. Great hours

Ni
Review №86

I have decided to leave the dentist I have been at since I was a child. I tried Optima Dental and that has been the best choice I have made. Customer service is awesome as well as the organization of the office. The staff is very thorough in every aspect. I truly enjoyed my experience at Optima Dental. This is my new dentist! Thank you all!

Jo
Review №87

Excellent service and great staff!

Pe
Review №88

I havent been to the dentist in over ten years. From the front desk, to the hygentist, and to the Doctor everything was magical and painless. People please go to dentist before its too late. Optima will make you feel comfortable, perform seamless procedures, and TELL YOU THE TRUTH. This is a facility that you would take your car too! They arent even done with my teeth yet but the difference is night and day! Thanks again Optima!

Ph
Review №89

Deep clean done with care

Ce
Review №90

Extremely pleasant and courteous staff. Nice office. I would highly recommend for new patients.

Vi
Review №91

I decided to leave Great Expressions Dental after over 10 years because of the dollars over patient care environment that has taken over so many businesses. I found Optima Dental after a very exhaustive search for a smaller practice that focused on their patients and didn’t make you feel like you were on an assembly line. I could not be more pleased with my decision to switch. The staff is both friendly and professional. They ask you questions to find out the best course of action to care for your long term dental health. They even repaired a botched filling from Great Expressions at no charge. If you want a dentist that cares for you and not how they can max out your dental coverage, Optima Dental is the right choice.

Ad
Review №92

I had such a pleasant first visit. The entire staff was absolutely wonderful and so accommodating. They went above & beyond my expectations. Theres a reason why they have such great reviews. I would highly recommend.

Lu
Review №93

Nice people who work diligently

An
Review №94

My experience was awesome!

La
Review №95

I was really not wanting to get a root canal/crown because I knew it was a long process but with the help of Dr. H, Brenda and Sandra I made it through. They were very help and patient with me. They checked on me all the way through. I would also like to thank the staff in the front for helping along the way too. My experience has been awesome. Optima Dental feels like home.

J
Review №96

This is my first visit with Dr Helios and it was awesome. I am all about timing and professionalism and his staff delivered both of those qualities and more. Everybody from the front desk to the hygienist were amazing. All of my questions were answered and I a got detailed explanation of what was being done and why. Its difficult to find the level of customer service that I received today but, I found it. If you need a dentist, I recommend Dr Helios Houenou and his staff.

Sh
Review №97

A great facility. I received the best service and that too very quickly. I was a new patient and called them at 8:08 in the morning after spending a sleepless night with tooth pain. They gave me an appointment in 30 minutes. The staff are amazing and efficient. Their wonderful manner comes across on the phone. Their service was quick. No 1 hour waits in the waiting room. Sandra put me at ease and thoroughly explained what is happening and was very careful with everything she did.I had my best dental experience with Dr. Houenou. He was very professional and put me at ease throughout the procedure. Very cordial and has that personality of what doctors are supposed to be. This is the facility I am going to entrust our families dental care with.

Ca
Review №98

I was referred to Optima Dental by a co- worker. I most say the service was excellent. The assistants were very helpful and nice. I felt very welcome here.The moment I enter this office the young lady was pleasant, she sat me down before I was able to see the dentist. Basically to see the purpose of the visit and to get a brief summary on me. After that she introduced me to the Hygienist. She was excellent and she explained everything that that she was doing. I finally met the Dentist who was very nice and was precise. Bottom line is that I have had the worst experience with a lot of Dental Offices. But sometimes you need a reminder that their are actually good business with magnificent customer service. I recommend Optima Dental in Lawrenceville any day. All of you guys are exquisite professions.

Ah
Review №99

Best dentist practice in Gwinnett County! The staff at Optima Dental is extremely kind and treats you like family on every visit. They genuinely care about your health and will answer any questions you may have. My family and I have been going to them for about two years now. Highly recommend this clinic!

Ta
Review №100

Its always a pleasure to come to Optima Dental. Ive always enjoyed Ronda; with her knowledge, compassion, and detail to help correct my smile. Im very appreciative of all the staff and their assistance to getting and maintaining smiles!! Thank you for also having evening hours and being open on the weekend!! Especially as a teacher, I truly appreciate this benefit. Thanks Always!!

Information
12 Photos
100 Comments
4.9 Rating
  • Address:1790 Atkinson Rd NW bldg 4 suite b, Lawrenceville, GA 30043, United States
  • Site:https://optimafamilydentist.com/
  • Phone:+1 770-962-4322
Categories
  • Emergency dental service
  • Cosmetic dentist
  • Dental implants periodontist
  • Dentist
  • Dental clinic
  • Orthodontist
  • Periodontist
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8am–6pm
  • Thursday:9am–5pm
  • Friday:7am–3pm
  • Saturday:8am–2pm
  • Sunday:8am–2pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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