I have always been skeptic about buying from small independent dealers. This place is the exception. Azra is an amazing sales person. She is knowledgeable of the vehicles she sales and her customer service is beyond phenomenal.I wont think twice if I ever have to. buy a use car again. This will be my first choice. Thanks for such great experience.
I have used Gwinnett Car Care for 5 years. I am so impressed with their professionalism and their honesty. I am a single woman, and had always been cautious when taking my car in for repairs. But no longer! The guys here are honest and straightforward and are always careful about the cost to the customer. I am so grateful to have found them and would never take my car anywhere else! And I guarantee that when its time to get a new car, I will head straight to Gwinnett Car Sales, where I know that they have the same level of professionalism. I know that I will be treated as a valued customer!
This is the second vehicle we have purchased from Azra. She is wonderful, straightforward and fair. You wont be disappointed doing business here.
So glad I bought my new ride from this Dealer. Very straight forward and excellent customers service. From the time I called through the closing the deal everything was so smooth. They are very professional and knowledgeable about their inventory. I was able to view CarFax Report for free before I came to test drive it. Great car buying experience ! Thanks Azra&Nick!
It took us multiple visits to consider the car. When we decided we would buy Azra was attentive and responsive throughout the entire process. She treated us like shes known us for years, from the very first meeting. Its refreshing to meet someone who really wants her customer to be happy with their experience and purchase. No pressure, just positive and friendly interaction. We found Gwinnett Car Care to be a quality run local company. Do not hesitate to let Azra and her team assist you.
Absolutely horrible place to purchase a car I would not recommend. Although customer service was alright during the purchase of my 2013 BMW 650i, the car is completely junk and has costed me over $3,000 in repairs (High pressure fuel pump, vent valves, injectors, faulty wiring harness) after purchase and the car still is not working. Service center believes that the engine was salvaged and switched into my car before purchasing (Which was not disclosed when I purchased the vehicle). DO NOT buy from here without getting a pre purchase inspection done on the car. I purchased the car thinking it was a clean carfax car and clean title so I should be okay but I did not ever think Id be getting a car with a replaced salvage engine! What I was not aware of while buying this car was that the engine light can be reset for 250 miles on BMWs and after the miles are up the car will go into safe mode. Just 5 days after purchasing the car and driving right around 250 miles, the engine light came on and the car went into safe mode and since then, it has been in the shop non stop. Not to mention, after the light showed up, I tried to contact Azra but Nick picked up the phone and claimed that the car probably just needs a new gas cap because that seemed to be a problem before. This was obviously not true. Around $3,000 in repairs and the car still is not in normal driving condition. Azra mentioned that these cars are expensive to own which I am well aware of due to owning multiple German cars. But like I mentioned, I did not think I was getting a car with a completely messed up engine. Will not ever be buying from here ever again nor do I recommend anyone else to purchase from here.
Bought a car from them....and 2 weeks into used car need an alternator.
They are absolutely awesome and friendly, and the prices are even better!!!! They will be my number 1 place to shop for another vehicle!!!
My husband and I purchase a pickup truck and was beyond satisfied with the quality of service we received. We also use their Car Care service for all our mechanic needs, super upfront and honest care. Will recommend them for purchasing a vehicle as well as the upkeep of your vehicle.
Great buying experience and great customer service! The service team was also great! Definitely recommend!
Bought a car in great condition at a very good price. Took it for a test drive, discussed price, shook hands, deal done. No BS or trying to get into your pockets. Ask for Azra, she is great. Will definetively do business with them again.
This place was great a lot of ppl try to pull 1 over in u but not here they show the problems and answer all your questions! The car I got drove better than any other places I found this model at... has few minor things I had to do so it myself but it’s regular maintenance when u buy a car I’m highly satisfied and would recommend to anyone
I did not purchase a car from them on my last visit (theres still time) because I didnt see one I had to have. That said, these guys are on your team. I recommend them to my closest friends and family. Im looking now and will probably purchase from them if the right car comes along there.
Very great service, highly recommended! Friendly and always professional.
Very friendly, honest and helpful! My husband and I bought 2 cars- one for our daughter and one for our son. Both kids LOVE their cars! Any oil changes or repairs, we have serviced with them. We are treated like family!
Recently purchased a Toyota Matrix, the process was quick and easy and the personnel were and continue to be very friendly and supportive.After having no issues with my Toyota they’re helping me look into a car upgrade soon!Always a pleasure working with them.
Best experience in purchasing my car! They made sure I got what I wanted on my trade in, and gave my an excellent deal on my new car! I recommended everyone that I know to go here. Great service great environment amazing staff. Very helpful and understanding, will be back.
A couple of months after buying a car from them. I ran into some mechanical problems caused by the completely wrong coolant being used in my vw. Vw has very specific requirements for coolant and will cause problems if you dont follow manufacturer directions. Well, DeX cool is one of those thats known to cause problems. The owner says she has no idea who last serviced the vehicle. Cant find out either. Im betting shes lying bc they also repair cars. Find someone else to buy your vehicle from. Word of caution.
Great bunch of guys. All very trained and professional. My highest recommendations. I hope they continue to grow.
Sold me a truck that had the parking brake line cut and the parts removed from the back brake. The people were friendly but eould have the vehicle inspected before you buy anything from them. I thought I was buying something that would not have this safety issue when buying when I say they had the best of gwinnett award. But that was my mistake.
Amazing low pressure friendly business. Azura is awesome and a pleasure to work with.
I have used them for 15 years with excellent service and care for my cars!
Great Experience. Me and my husband purchased a 2007 Jeep Sahara Wrangler from Gwinnett car care. We love it so much thanks so much again Azara for your kind customer service your great.everything went so smooth I just cant believe we own a Jeep Yes Im so happy
I wanted to take a minute to make this review...... Gwinnett Car Care and Gwinnett Car Care Sale are the places to go for car maintenance and purchasing another vehicle! Azra, Nick, and the whole team are amazing! Just bought my 5th car from them! Wonderful customer service and very straight forward! Azra, thank you for alway being so friendly and helping me pick out a new car everytime Ive come! Nick you and your guys at the shop are fantastic!
The best experience buying a vehicle. Was not pressured or felt overwhelmed. Very understanding and accommodating. We will go back to them again for sure. Great work. Great prices. Great Cars!
Great people to deal with! Great place to buy used car ! I was treated with respect and all my questions were answered right away. They have excellent customer service and they do know their inventory as well. Very professional and straight forward, easy do deal with. Im so happy with my new ride . Thanks Gwinnett Car Care Sales, Ill come back for sure.
Good selection of cars and very good customer service, they keep their cars in excellent condition will be buying from them again in the future.
Wonderful experience. Cant say enough about how well I was treated from start to finish. Got a great deal on a 2007 pathfinder and they gave me a more than fair deal on my trade in. I drove from the Upstate of SC and they were honest every step of the way. I could not ask for more in a car buying experience! Others in the area need to take note!! They even switched the tires for me from my old car to the Pathfinder. Thank you so much Gwinnett Care Care Sales!
Nice and friendly while doing sales and repair. Except my car did not last me 5 months. Now theres a major repair needed and the car will not start. Better off getting selling this one.
Azra and Nick are the most straight forward people GCC sales is a must stop if you are looking for a used car
Great experience buying an Audi from this people! They understood my special situation and delivered the car to my home! Take that Carvana!!!!
We purchased a Ford F150 in Mid February 2018. Customer service was good with Azra being friendly and easy to talk to. However, I was very hurt and disappointed with the response we received when two to three weeks from purchase, the rack & pinions were no good and that the truck had previously been in an accident. When we call to inquire about the warranty and advised we are having mechanical problems, Azra confirmed the no warranty, As Is policy and offered no assistance. I have dealt with used dealers before who, although it is bought As Is, would offer assistance since the mechanical failure happened within 30 days of purchase. It is GREAT Customer Service to the Consumer to stand by the product being sold, even if it is As Is We have paid over $800+ in repairs and praying that this vehicle is not a lemon. My advice would be to take a mechanic with you and review the history of the vehicle before you purchase it.
Extremely helpful service, they gave me a great deal on a used car and a trade-in. The next time I need to purchase a car, Im definitely going back!
Very kind and amazing staff, quality work and prices you can’t beat!
By far the best dealer in Gwinnett county.
These people be so friendly when they try to sell you a car. Azra will have you in that office talking for hours. She came off as a sweet lady telling me all about her family coming to America and so on and so on. But shes just the devil in disguise. After your money is taken your just another worthless person to them. I bought a 2005 Audi A6 for 8,400 that lasted a week!!!! Yes a whole week! Took the car back to them because started jerkin bad it shut down would not start . They had my car a whole week and claimed oh we dont know whats wrong with it. How do you sell nothing but foreign cars? And per your website and mouth you specialize in fixing foreign cars? I finally had my car towed somewhere else. I ended up spending almost 400.00 for a diagnostic. They told me the steering column was bad and my transmission was bad. The place said this car been had these problems this didnt happen over night. I Took the car back to gwinnett car care and of course they denied the car having these problems. They kept saying oh its a misfire its a coil its this or it could be that. I showed them the diagnostic paper. How can you not except what this paper states? Ive had a car with transmission trouble before so I know what it feels like. I told them either give me my money back or fix it. I hadnt had the car a week yet. No Azra said you cant get your money back. But her husband said we will try to find the problem and fix it. These people had my car back and forth from December 2016- April 2017. And guess what my car still never got fixed. They played all around the problem and never excepted the truth. They are the most lying, deceitful people I have ever came across in auto sales. They are a complete rip off . I dont know where they buy these cars from but I wouldnt send a dog over there to buy nothin. If you ever go to purchase a car take it to get a complete diagnostic and checked thoroughly. This isnt the first time theyve done this to someone and wont be the last! BEWARE OF AUTO FRUAD!!! Karma is real and it comes in many ways. DO NOT BE DECEIVED : GOD IS NOT MOCKED, FOR WHATEVER ONE SOWS, THAT WILL HE ALSO REAP....... Beloved never avenge yourselves, but leave it to the wrath of God, for it is written, Vengeance is mine, I will repay, says the lord.
Great place to buy a car.
I’m so happy I don’t want to be
One of the best and smoothest experiences when it came to buying a car.
Great customer service, very open and honest about their cars. I was very satifised with my purchase.
Great, honest dealers
Great service