Bought a 2016 Chevy Trax from this dealership. It had less than 50,000 miles and seemed like an incredible deal. Unfortunately the vehicle was only a facade. Its literally been in the shop or sitting in the driveway since. Our local repair person concluded its a defect with the manufacturing. It seemed to be a very obvious problem that shouldve been spotted by dealer inspection. The dealership didnt even clean the vehicle, it was extremely dirty on purchase. Disappointed with the manufacturer, but also very sad to have experienced the classic car salesman trap of being sold a lemon. Unfortunately Georgia haslittle to no laws regarding the sales of a used vehicle, even if the automobile is clearly a lemon.
With the exception of ONE visit in 3 years, the service, and wait time are always great for me. The service, and management has more than made up for it since then. I can get and appointment on short notice and they make it convenient as well. I drive a few miles further to Nash, even though a dealership is literally 5 minutes from my house. Thats how much great service means to me.
Great service and staff. I enjoyed working with Mike Rutherford. He communicated well throughout the sales process. Highly recommend working with Mike.
I have to say that this was the easiest car buying experience I have ever had. Donavon was great! He was the absolute nicest guy and very knowledgeable. The whole staff was extremely nice. The whole process was effortless and was completely stress free. Just an awesome dealership and ill definitely be back.
Frankly, I have never experienced in my 50 years of purchasing automobiles a dealership like this. Salesperson who have worked at same dealership for 20 Years and the newest salesperson closing on three years at dealership. Usually the sales person who sold me my car is gone before my first oil change. If a dealership treats their employees this good you certainly would expect the customer to be treated equally well. Your expectations as a customer would be totally pleased with your experience.
Mr. Campbell was excellent. I knew what I wanted and that was all I wanted . Mr Campbell did not initially have it, but once he did he reached out and the transaction was a breeze . I’ll definitely return in the future.
Excellent customer service...even remembered my name...fast and friendly thats what keeps me coming back
I would like to Thank Hector Rodriguez for his help on the purchase of my new Chevrolet Colorado Z71! He gave us our space to talk it over without the pressure! He also answered any questions we had as well as taking time to look up several accessories we were acquiring about! Thank you Hector as well as Dustin in Finance who also breezed through our paperwork so we could be on our way! Thank you all at Nash!Diane Rolls and Sandra Gray
Saturday evening my wife and I purchased a 2021 Chevy Tahoe Z71 from Nash Chevrolet. I have never been a fan on buying cars, new or used but our salesman, Jeff Campbell changed that for me.We stopped in right before the dealership was about to close, 9 minutes before to be exact. We didnt intend on working a deal, but just wanted to stop in and see what they had on the lot since car dealerships have had limited inventory due to the chip shortage. We saw something we liked, so I went in just to ask a few questions. Jeff made it clear that he was willing to work a deal right then and there, if we were. We hesitated because we didnt want to be rude and keep them there late, but the Nash team insisted it was ok.I told Jeff that I was a no BS kind of guy, and I wanted to get a few thing out there before we even started running credit etc.. Everything that I had concerns about, he put to rest and honored his word the whole way through the process. I told him we didnt want my credit run more than once, and I wanted to know up front if we were going to be paying more because of the vehicle shortage. He assured me the online price was the price, and by the time we signed the papers, it was. Our credit was also only ran one time as promised. There were no hidden fees, and nobody pushing anything that we didnt want pushed on us.We also were financing the vehicle under our business. I thought it might be a problem to do this being that it was after hours and Saturday, but it wasnt. Even though commercial financing costs a little more, we were still very pleased with our rate.Because the dealership was technically closed, there was nobody there to detail it, but Jeff promised that we could schedule something the following week and they would get it cleaned up for us.The pandemic has been tough on dealerships. There are fewer cars to sell, and employees that still need to be paid. Many dealerships have been marking up their vehicles 10 or 15k over the MSRP to help offset that. Im so grateful to Nash Chevrolet for not taking advantage of us.As I told Jeff before we left, he has gained a customer for a life and I will be happy to refer anybody that I know to him.
This was the most pleasant buying experience I’ve ever experienced. My salesman was Tony and he went out of his way and made sure I found what I was looking for. The team at Nash were all very friendly and made my buying experience a good one.
The waiting area in the service department is very clean and accommodating. The workers are very nice and the older lady who accepted my payment is WONDERFUL. It made spending $1170 not feel so bad. Thank you
As soon as I arrived, I was greeted from one of their friendly staff. They have a Courtesy shuttle which is awesome!! This dealerships service repair department is one of the best I have been to so far. Highly recommend.
I have received nothing but friendliness, honesty, on-time, upfront support from this business. Each individual has always treated me with respect and honesty from the very beginning 3 years ago! This is a family organization and business and that is the way I have been treated from day 1!!! I appreciate them very much!!! 👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻
As always I was greeted almost as soon as I pulled my car into the service bay. The service was completed quickly and the service advisors never try to push unnecessary services on you. I would advise anyone to take their vehicle to Nash if they like exceptional service and no B.S.
Treated with professional courtesy and service on vehicle was handled efficiently and quickly.
The gentleman that helped me was great! Great customer service ⭐️⭐️⭐️⭐️⭐️
Always a great experience taking my Tahoe in for service at Nash!
Scott & rob were absolutely amazing, with the car buying process! Everything went so smooth and they explained everything to us. Happy with our experience and we know we can always come back with any questions and concerns
Nash Chevrolet will take care of you! I was able to snag a 2021 Camaro the same day they got it off the truck and I was able to leave with it that day! They were beyond helpful and friendly. Highly recommend them for your next Chevrolet vehicle!
Johnny and the Nash team were amazing! I traded in a traverse over the phone and had an amazing experience. They were quick to respond and knowledgeable about what needed to be done. Once I drove up they had me in and out (and even helped entertain my 2 year old). I’ll be coming to Nash for all my family vehicles moving forward. Highly recommend!
We love Nash...5th vehicle from them....
I had a great experience with Nash Chevrolet. I was able to do all of my negotiating over the phone so I didn’t have to risk too much exposure. Chad Martin made everything so simple and easy and was a great guy to talk to. Dustin was also very punctual and extremely helpful!! Will definitely send anyone looking for a car to Nash!
My salesman was good and all, my only issue i had or have is that you guys suck where there is a signature needed and nobody wants to sign correctly. I cant even give my salesman acknowledgement because i cant read his name via signature nor the guy in finance department. (Do not want to deal with him again ever, or i take my needs elsewhere. )Salesman was good, yes, however
We purchased a new vehicle over the weekend. It was one of the most easy going car buying experiences Ive ever had. Mike Rutherford was great to work with. No crazy gimmicks or pushy salesmen. Everyone from the sales manager Ben to the finance guy David were great. Thanks for a great experience. Will definitely recommend.
It was great. They found the vehicle I wanted at the price I wanted. Was great
Brought my truck in for an oil change and tire sensor. Also to be checked for vibration while siting idle. Got my truck back, and the oil read 92% full. My truck now has a hesitation when shifting automatic trans. I will not be bringing my truck back, for any further work. I never had a hesitation when it shifts until I got it back from Nash Chevy. I will be finding another mechanic to fix what ever is the problem. Thanks, please take me off all mailers and emails.
We dont know where to start, but a whole lot of thank yous to the whole Nash team, you guys really did such a smooth buying transition for us. We couldnt find anything in CA (where we live). So we started looking out of state and well we found a gem called Nash! You made my husbands dreams come true, thank you again to Hector, Ben, and Irene and the rest of the team for making this happen!!!! The Sonntag Family!!!
Deveon was my salesman. He went to bat for me in giving me the best deal. I felt it was fair and I didn’t feel had. He was straight forward, honest, personable and wasn’t the pushy car salesman that I’ve encountered in the past. He went over and beyond my expectations. Please ask for him when you come in. Overall the dealership’s prices were far below their competitors; and that’s what initially drew me in. I’d like to thank the sales managers as well. I am 100% satisfied with my entire experience there. Lord bless them!! Bear S
Great experience Chad Martin was excellent he knows his inventory and listens to your needs for a new or used car..Sent my family and friends to him and they also had great experience’s with him..LED us step by step on buying my Equinox..Love it and a big thank you to Chad Martin..
Its was Awesome!! Jeff and Ben made one of my most dreaded experiences into the most pleasurable encounter. My family and I absolutely love our new Tahoe. Its like a secure comfortable small house on wheels. Thanks again boys, we will definitely be back
Went to the service department on Saturday..The Salesman was nice but the services I needed were extremely highly priced in the thousands..Said I needed a Orifice replacement because it was faulty.. Took my services to a a reputable mechanic and charged me much less and told me exactly what was wrong with my car..Car drives so much better no thanks to Nash.Not sure why these dealerships charge so much for labor because car parts cost so much lessNot a happy camper with Nash Chevrolet
We bought a 2021 Chevy Tahoe and Nash Chevrolet did not disappoint! DAveon our sales rep. provided world class service. The general manager made the process quick and efficient. This was the easiest car buying experience that I have ever had. We will be back again in the future.
As always, I found the service personnel to be helpful, friendly, knowledgeable. The service tech listened to my concerns and followed through with proper testing without selling services I didnt need. Clean waiting area with refreshments a real plus.
The associates are friendly & courtious. My oil change, tire rotation & other services were completed in a timely manner. Very pleased.
Jason helped to resolve my issue after going back and forth at it for awhile. We came to an understanding and he helped me to get into the vehicle I wanted. Between him and the salesman, it then was a quick and easy process which is all anyone could ask for. Thanks for the time and effort.
Just brought home my new 2021 Tahoe. Ben and his crew went above and beyond for our family. I had 1000 questions and they answered everyone of them without complaining.. we will definitely be returning to Nash Chevy for future purchases.
I love taking my vehicle in for service. The staff is top notch and friendly.
Reliable and polite service . Qualified workmanship that makes me travel 70 miles for my services.
Michael Bell was professional and available with questions regarding my in transit vehicle. I appreciated his quick responses and updates. I will look forward to purchasing a vehicle with Michael again
We had to wait about a month for our Tahoe to arrive and everyone from the sales guy, sales manager to the financing manager made us feel like we were at home. If they needed anything they asked right away and made the transaction top notch. I felt like I was a
I went to many dealers and drove what seems like two dozen vehicles. I had to have the right vehicle at the right price. I had just about given up when I decided to give the inventory at Nash one last look.I am so glad I did!Mike Rutherford had already contacted me to see if my needs had changed and to inform me of some vehicles I may not have noticed in the couple of weeks since we first talked. He was friendly and understanding from the beginning. He knew I was not in a hurry and that I was taking my time, so he was patient, but remained in touch. When I finally met him for a test drive, he did not put any pressure on me to make a decision or to decide.After the test drive, I told Mike the price I needed, including my trade, and he and the finance team made it work. It was a perfect agreement.
Easiest car buying process that I’ve ever experience in my life. Antwann was so knowledgeable about the vehicle that I was interested in and answered all my questions within a timely manner. I will definitely be sending the world to him when purchasing a vehicle.
This is definitely the quickest I ever got in and out of a Chevrolet dealership for an oil change in any of the Fulton and Gwinnett counties.
Michele has been my service advisor for many years. She is always professional and keeps me informed of happens with my vehicle being serviced. She had been a true champion for Nash. We are going to miss her and wish her the best in her future endeavors.Best of luck
Called to get scheduled maintenance done on my car. Got an appointment for the next day. I was told exactly how much it would cost.When I arrived I my service person was busy with another client so someone else took care of me immediately. I waited a solid hour hour for the work to be completed. I was told on the phone 1 to 2 hours. The waiting room. Was clean an well stocked with snacks. My. Service person gave me the option to do additional work on my car without pressure. It was a great experience.
We had the best experience with Nash Chevrolet! Antwann was extremely efficient and helpful from our first test drive through purchase. Since the Tahoe is hard to come by right now, we spoke with several other dealerships to try and find one available big dealing with Antwann and Nash were leagues above the rest! He was extremely responsive to all requests and questions and had all of the paperwork set up and ready to go on the day of purchase. The financial director we sat with to sign all of the paperwork was also absolutely incredible. I cannot say enough good things about our experience. Thank you Nash!
Hey Adnan, I wanted to sincerely THANK YOU, for your prompt and very helpful service! By far, the best service I have had from Nash in the last 20 years! I usually try to avoid Nash when it came to the service department, due to my past experiences.Well done Sir!!
Mrs. Allison & all the staff are always kind & helpful. I truly appreciate them for always taking care of me & my Malibu.
Aaron was the most helpful salesman and got me exactly what I wanted. He got me in and out, sign sealed and delivered just in time. Got married an hour later! Thank you Nash Chevrolet and Aaron! Love the Equinox! 🥰
Aaron assisted my husband and I with our truck purchase, and I cant say enough how pleased we were with his professionalism. I understand it was his first week there, so naturally there are things he was still learning, but we were really impressed with his attentiveness and willingness to assist. What stands out the most is the upfront communication and follow up - very much appreciated. Although this dealership is about and hour commute, the overall experience was well worth it. Thank you, Aaron!
Shedrick was very helpful with setting my appointment to have the a/c checked. The air blowing was not cool. I was told it was low on freon. Freon was added and now the a/c is blowing cold air. Thank you Shedrick for taking care of this situation.
My wife and I have been searching for a new truck for our farm for several months now. We have looked at several dealerships, however they either had nothing we wanted or seemed disinterested in our business. We reached out to Nash Internet sales and we’re fortunate enough to get Nelson. He took the time to make sure we got exactly what we were looking for, and when we arrived to test drive he was warm and friendly. Nelson answered all of our questions, and made the entire experience a pleasant one. We were also greeted by Mr Nash who took a few minutes to make sure we had everything we needed. We will definitely recommend them to anyone looking for a bee vehicle.
I purchased a new set of Pireli tires! I was reminded that I needed an oil change and was able to have that done at time of my visit.I HIGHLY recommend Nash Chevrolet for purchasing a vehicle and having your vehicle serviced here!!!
Very Friendly Customer service experience and ready to inspect my Chevy Tahoe for the second time after I heard a noise. Excellent service
I absolutely love the staff and service at Nash Chevrolet!!! They have ALWAYS been professional from start to finish!! I also love that they are never to busy to answer any question!
Courtesy, clear communication, quick to diagnose complicated problem. Smooth drop in and check out
I had a great experience!! Everyone was so nice and made me feel extremely welcome and comfortable..
Great truck but GM built it. Great dealership, Highly recommend them. See Jeff for new car sales he is top notch.@ Jason thank you for resolving the issue, great customer service.
I really enjoyed working with everyone at Nash Chevy. They made the process of purchasing my truck very easy. I would definitely return to Nash Chevy in the future.
The team that greeted me when I arrived was great.
My service Rep was very courteous and caring. I feel I was charged too much for the service I received, plus I was told I need to come back in two weeks and be charged another $900.00 for another that I dont have money for. NOT HAPPY WITH THE PRICES.
Great service, everyone was so friendly and helpful. The wait time was great. Thanks to the Nash service team!!!
It was a good atmosphere I told my salesperson Tony Mitchell what I wanted and he made it happen.
Shedrick always communicates very well what is needed and what you can do. I have used Nash for years and they always work as a team to help me with whatever I need service or new vehicles.
After going to two different dealerships with no luck of finding a Blazer and one location trying to pressure me into buying a used one, I finally went to Nash. I should have just went there from the very beginning. We always used to buy at Rick Hendrick but the service has been terrible lately. I had been emailing with Donovan and after calling him he told me they did in fact have Blazers. I was a bit hesitant as another location told me he checked inventory and it said that they didn’t have any there. I arrived and they had 3 Blazers. I felt bad because I arrived at almost 5pm and that’s when Donovan was supposed to go home. He was extremely patient with me as I’m very indecisive and he never pressured me or rushed me. I really appreciated that. I ended up buying a Blazer RS and the next day my husband went straight to Nash and purchased a Silverado. I 100% recommend Nash.
I purchased my car from Nash and I live hour thirty minutes away. The distance was well worth the trip. My car buying experience was great. The receptionist, my salesman (Rev), and the Finance Manager made my experience simple and stress free. I recommend this dealership to anyone looking to buyer. I decided to return for my first service and once again I was not disappointed.
Otto in the Service area was great! Prompt, helpful and took great care of my vehicle.
Scot Saffold was our salesman, and he was wonderful. Very knowledgeable about the vehicle we were looking at, made sure we were comfortable, was very accommodating and helped us in any way we needed. Everyone there was so friendly and helpful.
I am credit challenged and had to buy a vehicle unexpectedly. The team at Nash had me in the vehicle I wanted, in the price range I could afford and out the door in a matter of hours. Nelson and Johnny were on point with answers to my questions and made me feel like I mattered. If youre looking for a nice vehicle and no hassle - Go to Nash.
I had a bad experience at Rick Hendrick Chevrolet where they sold a vehicle I put a deposit on to someone else. I immediately called Nash and was put in touch with Chad Martin. He found me the vehicle I wanted that was in transit to the dealership. A couple of weeks later, I was in my new car. Thanks so much for making this process smooth after having such a horrible experience elsewhere.
We are Car haulers, and delivered today into Nash, and we were greeted and thanked for what we do!! Wanted to say wish more dealerships had this appreciation! Made our day !
Christina and Chrishuna are alway very nice and fast to take care of my needs
My entire transaction from my first phone call to getting my car keys was a breeze. I highly recommend Nash Chevrolet to anyone looking to purchase a vehicle.
Tech was really nice and my service guy was even better!!!!!!! Absolutely love Shedrick, my guy!!! Super professional and so sweet. Had my vehicle for 3 days but, they figured out what was going on. He was very informative about the entire process! Shedrick is the only drive in guy I want to see when I do have to have servicing.. two thumbs up 👍🏽 👍🏽
Nash was able to meet my price and trade-ins when my local dealer couldnt. It is worth the drive to visit Nash and compare.
Service technician greeted me promptly and understood my request. He did a great job communicating throughout the process! Issue with vehicle was fixed.
Chad was a lot of fun to work with and very communicative.
The lady was very helpful just forgot her name
The service tech (shawna) was very helpfull & nice. Fast service. Was Pleased. Thank you.
Great communication via text messaging - great follow up and quote on tires and future service. Everyone very enjoyable and professional with personal service! I am very happy.
Crishuna is always so pleasant and helpful with the services needed for my vehicle.
The service center is always helpful and courteous. They go out of their way to keep me informed and give me a great experience. Great job team!
Antwann was great. He listened to what I was looking for, showed me options that met those needs & didn’t try to pressure me into purchasing a car I was unsure about.
Convenient drop off, easy pick up. They kept me informed throughout the process. Thanks again
Nothing but good things to say about Nash Chevrolet! My only regret is not purchasing my 2020 Silverado from Nash. The total opposite of the horrible customer service/ unprofessionalism that I experienced at (INFERIOR) where I purchased my vehicle. The service tunnel greeters at Nash Are always helpful . Even though I did not purchase my truck from they’re facility, The service rep, Adnan Ravnjak always treats me like a long time customer. There were a few manufacturer call backs on my 2020 Silverado .It was taken care of fast & easy .no questions .no problems. Regardless of of the service I need . My truck is ready shortly right after I drop it off . That’s how treat customers, Thanks Nash!
I have only been to the service department twice, but the rep named Crishuna Lackey was very polite and helpful both times making sure I had all of my questions answered. I live less than 5 miles from a chevy dealership that I have gone to for years with my 2007 Equinox, but I will gladly drive the 19 miles to Nash Chevrolet with my Tahoe to receive their excellent service.
Not a fan. Went to go test drive a suburban cause Im deciding on that or a Denali and I was informed that my credit had to be run to make sure I was a serious buyer first. Smh
The owner was having coffee in the waiting room and was making conversation with the customers not letting us know his true identity . I thought this was a good way to get customer input . He was friendly and knowledgeable of the his operation I give him a 10
My service advisor Shedrick is awesome. Makes me feel comfortable and helps get me in and out.
Extremely slow and incompetent. If you need a repair dont bring it here. Huge waist of time
This experience was no hassle easy paced and D’aveon was extremely helpful every step of the way.
Great customer service and very clean facility throughout. My vehicle is running great after service and will be back for oil change in June.
Great service twice this week with oil changes. Was greeted kindly and taken care of by the service department. Thanks Shedrick and team!
Great service, always on time and the job is done right. Great people to deal with, I have enjoyed doing business with them for many years.
Had an amazing experience....everyone was awesome and did everything they could to make the deal happen. I had a ton of challenges but they got me the truck I wanted and I couldn’t be happier. These guys are honest and really care about every customer they work with. Will never buy from anyone else every again....you must go and see them!
The salesman Scot was in early for work and as soon as we asked about buying a truck Scot was up and we located a few trucks to look at. Scot was GREAT. I have dealt with a lot of salesman over the years. He was the best and Nash Chevrolet was outstanding. This makes two vehicles from this location. The young lady in the financial and title office was great.
Had an insurance claim on my F150 that was done at Nash. Matt J in the Body Shop was awesome. The entire process and people were great. I highly recommend!!
I think $235 in labor charges to change a set of plugs is way to much to charge. I doubt the dealership is paying anywhere near that to the tech so taking that kind of fee away from the customer (and the employee) in the name of paying for overhead is outrageous.
The staff was courteous and professional in every way. I was warmly greeted, and the instructions were very clear and precise. The waiting room was clean and comfortable, hence it was easy to be patient while my car was being serviced. There were visible evidence that a protocol was in place to keep customers safe in view of the on going pandemic. There was also a high degree of consistency between the suggested wait time and the time it took to complete the service to my car.
Great people at Nash Chevrolet Jeff Campbell did a great on working on a deal for me but i was so up side down that he could not help me but he did hes best on my deal thank you for everything.