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JLA EXPRESS
1555 Royale Castle Dr, Lawrenceville, GA 30043, United States
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JLA EXPRESS

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Ju
Review №1

JLA EXPRESS is the only company that I will call for my heating and ac needs! They are responsive and the quality of their work is OUTSTANDING! Don’t be fooled by the big company advertising! Take your service to real big guys! Don’t be fooled with the bate and switch! Call JLA EXPRESS THAT DOES IT ALL! Don’t be left in the cold or the heat! Call JLA FOR YOUR EXPRESS NEEDS!

Ta
Review №2

I recommend JLA Express and will continue to use this company. Jorge is an expert in his profession. He’s very thorough and explained his work through and through. I had some bad experiences in the past and I’ve now found someone who is trust worthy and good.

Gi
Review №3

I would not recommend this company. The guy was very upset, about doing the job. A week later someone else had to come out. used my bathroom and put some rust mess in the back of my toilet.The Hispanic guy who came out to my home for Choice Home Warranty. You were upset because you had to service my two AC units and phoned your manager. What your company and the warranty company agree to has nothing to do with me. So you didn’t do the job. Today I cleaned up the mess you put in my bathroom. Well, I’m a Christian, and genesis 23:3 says, I will bless those who bless you,and whoever curses you I will curse. You cursed yourself. That’s why things not working out for you. I know Its a Heating and Air Company.

Pa
Review №4

I have had 2 recent visits from Jorge to help resolve my issue with my AC which initially wouldn’t run and then kept turning off. I have used Jorge for every AC issue I have had over the past 5 years. He has never let me down. Recently, Jorge came over and performed thorough analysis on my unit and explained the issue. He even took before and after pictures to show me what was wrong. He is just an amazingly professional and considerate person. His response was immediate, and he was able to come the same day. Jorge service is impeccable, and I would 100% recommend him to anyone.

Ig
Review №5

Jorge knows perfectly what’s he doing. I will call him again if I need for sure.Excellent professional and better person.

Ki
Review №6

What a great company, I highly recommend JLA because they take the time to find the problem and fix it without trying to sell me a new unit!! Thank you and keep up the excellent work!!

La
Review №7

This company was so amazing! The AC tech responded the very next morning. He was on time, professional, knowledgeable and most important!!!! HONEST! He could have taken me for a lot of money but instead, he educated me on what was going on with my unit, how to service it for future life to keep from having to purchase a new unit. I will definitely use this company again and again .

Le
Review №8

Mr Lopez was very knowledgeable and helpful. He diagnosed the problem in a matter of minutes and explained to me what was causing the issue. The problem was fixed quickly and me and my family are grateful for that. I would highly recommend JLA Express.

Ge
Review №9

Mr. Jorge was able to squeeze me in after recieving my call on the same day. I really appreciate his professionalism and quick service. He also wore a mask to ensure He and I was safe during the work. I appreciate Mr. Jorge and the company. Gracias mi amigo!

Ay
Review №10

We call JLA express over the weekend, they were able to come to our house promptly. The quality of their service is the best. Good price!!! I will definitely recommend this company.

An
Review №11

Jorge is great. He has helped us with both our AC and our gas furnace. Each time he came, he took the time to fully explain the issue in terms that I could understand and worked to fix the issue on that day! I would give him 10 stars if possible. Thank you Jorge!

Tr
Review №12

I have had 7 visits from technicians to help resolve my issue with my HVAC which kept turning completely off every other day.. and no one was able to get to the bottom of it until Jorge came over and performed thorough analysis. He is just amazingly professional, so courteous and even took the time to go above and beyond by explaining the root of the problem and fix it instead of putting a bandage on it. Again, thanks a million for an outstanding customer experience!!

Da
Review №13

Jorge Was Great! He arrived on time. He did a wonderful job with diagnosing the issue with our unit. He was also very informative. I would recommend him to anyone. Excellent customer service.Thanks Jorge

Ho
Review №14

This review was a must for me! JLA, MR JORGE LOPEZ was exceptional. Customer service, punctuality, professionalism and Lastly his knowledge of what he was doing.. Finding a service company with all the qualities JLA, Mr Jorge has is like finding quality & service at its best. I really wanted to write this review because nowadays this is a rare find. Its a lost commodity with companies that offer services, and many dont care if they are late, rude, or skating by with knowledge. Again if you are looking for a good honest knowledgeable AC Company, Stop Looking! JLA is the best! !!!!5 stars & beyond...

Da
Review №15

Jorge is honest and trustworthy, that’s why I specifically requested him when I submitted a claim to my home warranty company when my AC quit working yesterday. He took the claim and came out this morning and replaced the motor for the inside unit and the capacitor for the outside unit. He is thorough and looks at everything and addresses all issues in one visit. He also explains things so that you know how things are supposed to work and what to expect with your unit in the future. I will continue to call him when I need service/repairs in the future and I recommend him to anyone else needing HVAC service.

Ra
Review №16

Highly recommend this business. Jorge is the best. Very professional and reliable. Kept us updated throughout the whole repair process and resolved the problem quickly. Went above and beyond to help us. Highly recommend Jorge for all of your HVAC needs.

Ph
Review №17

Jorge was wonderful!!! He came on time and that was the beginning of a wonderful experience. He explained everything to us as he was working. He told us many helpful things to keep our systems working well. He is wonderful!!!!

Be
Review №18

Jorge was VERY fast to respond, very knowledgeable, and provided EXCELLENT service! He took his time to figure out the problem, and explained everything in detail so I could understand. He went all over the city to find the right parts and came back after business hours to make sure my family had heat! Best service ever!!💯

T
Review №19

Jorge was punctual and responsive. Surprised he showed up Next day service after I opened a ticket just the night before and on a weekend to beat that!He diagnosed, ordered the parts and in no time got back with me for a 7am appointment to install.No time wasted and my heater is back in service!He is very professional and highly recommended to those who are looking for his expertise!Great job Jorge!👍🏻👏🏻💯

Da
Review №20

Jorge was fantastic. My main heating unit broke and Jorge was able to come out the next morning and fix it back up. Not only did he resolve the issue quickly, but he also took the time to explain and show me what had happened and the steps he was taking the repair. He was very professional, and courteous, and if I ever have another heating or air issue, I know who Ill be calling!

Hu
Review №21

Jorge is great! He even took the time to teach me a few things and what to look out for next time. Fixed our AC and it’s running smoothly. Strongly recommend!

Pa
Review №22

Jorge is an excellent service techinician.. He does a thorough job in maintaining and servicing my (2) HVAC units. Both my HVAC units are original when we moved into our home. They required a number of repairs and improvements along with along with detailed cleanings in the fall and spring times. This has extended the life of the units. I plan on replacing these units in 2021 with new more efficient units to reduce my gas & electric usage and improve system efficiency. I will have Jorge take care of removing my existing units and installing new units.

Ra
Review №23

Requested an appointment on Thursday at 6pm, he arrived at 2pm next day. Finished repair in 1 hour. Friendly and polite. Great job and I will use again. Thanks again.

MB
Review №24

Had a problem with my unit not working and was taken care of by Luis and Jorge who did over and beyond of what was expected to complete the job. I admire there services and quality of work! And is appreciative that the service was done on July 3rd which most companies are closed/ or just not answering due to July 4th. Thanks a million guys, I definitely will refer you to anyone that’s in need of good value and professional quality Of work! Enjoy #happycustomer 🥳

Vi
Review №25

Jorge serviced my refrigerator in the evening and got it running. He was very professional and took his time explaining the issue. Highly recommend him. Great customer service and a person you can trust.

Wi
Review №26

Great experience. Jorge - was prompt, polite and got right to work. Definitely knew how to handle my clothes dryer issues. Will definitely use again!

La
Review №27

Great job! Very honest and knowledgeable. Explained everything very thoroughly. Jorge went the extra mile to make the customer happy.

Ve
Review №28

I have had Jorge and his reps from JLA express come out twice to look at and repair problems with a new HVAC that was installed by someone else. They discovered and repaired a leak in one visit and replaced the coils on another visit, after the original installer refused to honor repairs for the first year after installation. Jorge was very straightforward, honest and professional during all my interactions. He assured me that he would fix the problems I faced with my unit. He and his company were always prompt, courteous and did exactly what Jorge said they would do....and in blistering hot weather, I was very grateful for that. Most recently, he walked me through a problem with my heat, without having to come out. I have been very fortunate to cross paths with Jorge and JLA Express and I will call on them for any HVAC concerns that may occur. I would highly recommend Jorge and JLA express to anyone needing any HVAC assistance; you wont be disappointed.

An
Review №29

JLA Express was awesome!! Very, very knowledgeable and helpful. I learned a lot about how to operate the thermostats to get the best performance from my ac units. Thanks do much!

ch
Review №30

Jorge had my furnace working in a matter of minutes (I thought it was going to take all evening and had people coming over). Very professional cleaned up after himself you would never know we had work done. Thanks again Jorge.

Wa
Review №31

Jorge is just great! I’ve contacted him several times to fix my appliances and he has done a great job. He is very knowledgeable and responsive! He is my go to person when it comes to fixing appliances. He is very experienced too!! Thank you Jorge!!

Ru
Review №32

Absolutely fantastic. I wish all the people were this honest and knowledgeable. Jorge fixed what no other mechanic could fix in my gas furnace. Im extremely happy with his service, ethics and attitude. His price is more than fair and he is extremely honest. I couldnt be happier. I highly recommend Jorge to anyone that needs work or maintenance on their HVAC. Ive been using his expertise for years. Thank you so much Jorge.

Mi
Review №33

Great service by Jorge. He was very professional and explained everything before and after! Great company!

pa
Review №34

Jorge sold me a washer and dryer set. A few months after warranty, he still came by to check my dryer when it stopped working. After inspecting the dryer we realized it was the breaker that cut the power to the unit. He was happy and kind to help and everything works perfectly again, he didn’t even charge me. I gave him a nice tip of course for his generosity. Jorge Lopez is a very reliable technician and would highly recommend!

Su
Review №35

Jorge is the best! He spent time explaining my heater issue to me. He was able to come out and figure out the problem after another company had come and failed. He fixed my problem immediately. He is extremely knowledgeable, honest and cares about doing the best job for his customers. I would highly recommend Jorge and JLA to anyone!

Ro
Review №36

Jorge was prompt, friendly, and most of all professional. He came out on a Sunday to repair my heating system the day after a snow storm. He took the time to explain everything he was doing and encouraged me to stay with him while he worked and talked me through the process.I would definitely recommend using JLA Express.

Cy
Review №37

I do not lightly place my name on a review; however, the services that I received from Jorge were top notch. Jorge was extremely professional while providing excellent customer service. From the moment I met with him, the experience was very positive. Every step in the process, from the initial assessment of my system’s challenge to resolving the issue, he carefully explained every step of the process, including his plan for resolution. A few days later, he took the time to follow up to ensure that my system continued to work properly. I would strongly recommend Jorge and his local company for all HVAC challenges. Cynthia Snipes, 2/20.

Po
Review №38

Jorge was very nice and informative I was having issues with my air conditioning not coming on and he fixed it as well explaining what I should do to help me in the future.Its not too often I come across someone that goes the extra mile to help you .I would refer him to anyone because I know he’s going to do great and quality work.

Mi
Review №39

JLA EXPRESS was very prompt and professional. My repair was completed in a very timely manner. The technician was very knowledgeable. I highly recommend this company.

An
Review №40

I highly recommend Jorge for his professional knowledge of the work he does and being very transparent on his services and fees.

ta
Review №41

Jorge is awesome-Excellent customer service- very honest-explained what we needed - didnt try to take advantage and sell repairs that were not applicable- highly recommended

Je
Review №42

Jorge‘s takes the time to explain the issue and resolve. He is very honest and thorough. Very satisfied!

cl
Review №43

Jorge was great! Very Knowledgeable and communicated exactlywhat needed to be done to fix the problem. I use to agonize over myHVAC system. Now that I know Jorge Lopez is on the job, I no longerhave to worry about it.

Si
Review №44

Jorge did a great job of figuring out the main issue, getting the replacement parts ordered the issue resolved quickly. We have an old furnace so finding the parts and doing the install was not easy. I have had problems with the heating system over the past 3 months and have had two other HVAC techs come in who were not able to solve the issue

ke
Review №45

Jorge and Louis gave great service, on time, knowledgeable, and friendly! Worked diligently until issued was resolved!! Now considered my HVAC guys!!KT

Mi
Review №46

We call Jorge for an emergency and although he was already heading to his house he turned around to come to our house to fix our problem, he was very professional and honest because he just charged us for what needed to be done.Will recommend 100 %, he fixed our problem for now but we will be replacing our HVAC system with Jorge because his estimate was very good and you can tell he knows about what he is talking about.

cs
Review №47

Great work.. I would recommend. Jorge 👍🏽

Ch
Review №48

If I could rate 10 stars I would. Jorge was polite and honest. He walked me step by step through my units problem and fixed it right in front of me. Will only be using him going forward.

Ke
Review №49

Jorge did great work. Very professional and knowledgeable.

Ta
Review №50

Jorge, was very professional and knowledgeable of the problem with my heater.My heater went out in the middle of the night, and he was here first thing in the morning fixing it.I have an infant and we cant be with out heater, Jorge was fast and reliable. I am very pleased with his service.

Ca
Review №51

The best service on the city. Perfect

Eu
Review №52

I am happy with his service. He fixed my heating system quickly. Thank you Jorge.

Di
Review №53

Jorge very responsable and he has a willingness to let you know more about your heater and it functionality. His punctuality and responsiveness was great.

Ce
Review №54

I would recommend JLA Express, they were very professional and took care of any concerned I had in regards to my heating system, most likely recommend them, price was better than the others competitors out there. The best in town, you can’t go wrong with them.

Ju
Review №55

Jorge is a man of integrity. He was very courteous, knowledgeable, and explained every detail with me. He even showed me photos of before & after. If I ever need any HVAC service, I will request Jorge.

La
Review №56

Jorge is in a word, AWESOME. Total peace of mind when doing business with him!!!

Qu
Review №57

Jorge did a great job. He was on time and very informative. Highly recommend.

To
Review №58

JLA Express is my savior .Jorge was our technician and he was a pleasure to work with, very satisfied with his work everything went as he explained, price was fair for both of us including the service charge,our heat unit is running very good now and i will use his service again if i need to .

os
Review №59

Jorge from JLA EXPRESS came to my house after the snow to fix the heating system. He is very professional. I will recommend his services to anyone 100%.Thanks you so much.

Av
Review №60

Jorge is the best jla express call for your AC needs

Je
Review №61

Excellent service, George explained everything that was going on with our furnace and answered every question we had. He deserves 10 stars. We will definitely ask for him if we have any other problems with our furnace or air conditioner. Will be recommending him to my family and friends. Thanks Jorge 5/29/2020 - JLA Express LLC (Jorge) - We have had nothing but a good experience with JLA Express LLC and I would not hesitate to recommend or use them in the future. Always on time and very professional. It is a pleasure doing business with them. Again, thank you. The Turner Family (Melvin & Jeanette)

Ld
Review №62

Jorge was extremely knowledgeable about heating ac systems. He was able to get mine working very quickly.

Je
Review №63

Jorge did a great job ! He was on time . And finished job super fast !! My heat is back on 🙌🏾🙌🏾🙌🏾

Ma
Review №64

Jorge was great and fixed my heater in seconds! Thank you great service

om
Review №65

Jose came out today last minute and repaired my AC unit . He was very professional and showed me everything he was doing.Thanks again Jose and to your company!!!!

Te
Review №66

Mr. Lopes was prompt and efficient!!!He came in disagnosed the problem and fixed it.I will ask for him again!!!

Su
Review №67

Very nice..Low price.Very good!!!

Bi
Review №68

Jorge was prompt professional and got the job done quickly he also was very in-depth in explaining what the problem was and how it was solved that honesty is rare!!!!

Ge
Review №69

Very very good service

Information
43 Photos
69 Comments
5 Rating
  • Address:1555 Royale Castle Dr, Lawrenceville, GA 30043, United States
  • Site:https://jlaexpress.com/
  • Phone:+1 404-800-4822
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:7am–10pm
  • Tuesday:7am–10pm
  • Wednesday:8am–10pm
  • Thursday:Closed
  • Friday:7am–10pm
  • Saturday:7am–10pm
  • Sunday:7am–10pm
Service options
  • Online estimates:Yes
  • On-site services:No
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