I didnt have any work done by them but thats how you know theyre honest. They arent there just to collect a check from you, theyll work with you to get your project where it needs to be.Update: I ended up going back and getting a cylinder head resurfaced. They did an excellent job at a good price. I highly recommend this shop.

Weve been taking our cars to Dons for years and have always been impressed by their honesty and practicality. Weve brought in cars thinking theyd need major repair and theyve told us they just needed a new gasket. Theyve never pushed for unnecessary work or maintenance and understand the need to just keep an older car running. AND, are very timely, they get the work done on the time of day quoted or many times much earlier.Bruce & Jeanne Wright

Mike is always courteous respectful and does an excellent job of finding the problem and the best and safest solution.

Weve been going here for at least ten years. They have always had exceptional service. They dont hassle you or guilt trip you if your vehicle hasnt been repaired in a while. They let you know what repairs are needed the most and understand that you cant afford all repairs. Weve never had an issue from a repair and they get everything done in a timely manner. They are also really nice people.

Great knowledgeable friendly staff. They treat you as a valued customer. Most dealerships do not, instead treat you like their cash cow.

Quite professional; even jumping a dead batter!

We have been a regular customer of Dons for years. Always a great experience, friendly staff and they take the time to explain what work needs to be done to you.

Good service at good price

Rick and the service staff took excellent care and recommend some maintenance. Definitely be back for repairs to my Lincoln LS. Went above and beyond to inspect my car .

Mike, the owner of Dons Auto, operates the best repair shop I have experienced in over 40 years of car ownership. I generally have at least a couple of older cars I need to keep running and Mike has been flawless in getting the job done for over 10 years now. He and his staff have always been friendly and polite and they exhibit without question the most integrity and fairness I have ever seen. Just the most recent example: 2 weeks ago my sons PT Cruiser was having some problems with steering and handling; Mike called to explain the cause and clearly explained what he recommended. I approved the repair and the car was ready when promised with the final bill equal to the pre-repair estimate. However, when I called Carol to arrange for payment over the phone Mike came on the line to report that a hubcap had come off and was apparently lost during the final test drive. The result: Mike bought new hubcaps and installed all 4 at no extra charge. My son loves his new caps! I could go on with similar tales of Mikes integrity and fairness but folks, believe me, this is the best repair shop in Lawrence! PS - just for all the skeptics and cynics out there - I have no connections of any kind to anyone at Dons Auto - I speak on my own behalf only.

Weve been taking our cars to Dons for years and have always been impressed by their honesty and practicality. Weve brought in cars thinking theyd need major repair and theyve told us they just needed a new gasket. Theyve never pushed for unnecessary work or maintenance and understand the need to just keep an older car running.

Mike gave me a quote to fix my pathfinder and was right at the quote when I got the invoice. Fixed several issues and the truck has been running great since. Happy customer!

I was recommended to Dons Auto by a townie and I have to say they are the best mechanics in Lawrence. They treat a female with respect and dont talk down to me. This is a problem Ive run into other repair places here in town. Mike always explains what the problem is in a clear way, and makes recommendations for potential maintenance issues I need to be aware of. Very professional, great communication, and service!

I was very impressed with the customers service and honesty from the shop. My daughters car shutoff unexpectedly while she was driving through Lawrence. On the following business day they called my daughter to report the car was fixed. Apparently the battery cable became loose. I was expecting some type of minimum fee at best or a full hour labor charge at worst. Turns out there was no charge and they sent my daughter on her merry way. With her attending KU, I will be sending her there for repairs from now on.

Terrible customer service, Mike was very rude and unprofessional. My car was worse after bringing it to them, I believe they may have busted a hose making the hole bigger and didnt want to take responsibility and was rushing me out the door when I simply just asked if there was a reason why my car is not driveable now after getting another issue unrelated fixed. He told me not to bring my car back there and I will for sure never bring it back to this shady place or refer anyone. Bad experience for me.

Fast and honest to a fault. Fairly priced. The best in Lawrence!

Replaced a wheel bearing on my Camry quickly and for a great price. Excellent service!

The work gets done the first time. Good and honest service

These guys are great.

Ive been going to Dons Auto for over 30 years! Theyre the best without a doubt!

Always had a good experience with Dons and thankful that they are honest and do great work, recommended by a fellow KU employee and mentioned that when I went there to have them work on my sons car. They came through when other auto shops didnt do the job.

The best

Mike is always awesome. I have never gotten a bad deal in 10 years.

I went to this shop for changing timing belt and they asked for $900+. Figured it is too expensive, I got it done in other shop for less than $600.

Mike was extremely helpful and very informative and kind

Amazing shop.

The best place for a repair