user
Restoration 1 of Greater Las Vegas
5260 S Decatur Blvd #6, Las Vegas, NV 89118, United States
Appearance
Restoration 1 of Greater Las Vegas

Comments
Am
Review №1

After two weeks of getting several different quotes from local restoration companies, I came across Restoration 1. As I was driving to work one morning, I saw one of their vehicles and called the number on it. There must’ve been a reason I saw their car that day because they were the perfect company to use. They came in and cleaned my house better than it has ever been cleaned. The entire staff was very efficient, personable and kind to work with. The smoke smell is out of my house and I am looking forward to moving back in. If you are looking for an honest company, I would highly recommend using Restoration 1. I will be referring them to anybody I know who has an emergency like I did.

Br
Review №2

Being out of town, I had to rely on quickly building trust with a contractor after the bottom floor of my parents home was flooded. Ron was upfront and honest with what remediation and repairs needed to be done. He made sure any questions and/or concerns I had were immediately addressed and worked with me through our the process to ensure I was up to date on the process as it occurred. Without a doubt, I would highly recommend Restoration 1 above all other remediation companies.

Ca
Review №3

Dylan and Jake were absolutely amazing! They took care of our house, were respectful of our cat and overall just made sure things were good in a bad situation. We cannot reccomend their services enough. It was a burst pipe under our sink and they showed up within 40 minutes to begin cleanup. The owner even called us from another cleanup just to make sure we would have everything we needed! Thank you, thank you, thank you for taking care of us and our home!PS. Our damage happened at 7pm and theyve been here after hours making sure we will not have mold growing.

Gr
Review №4

We had a water leak at the wall of a secondary bathroom sink under the cabinet. The leak saturated both sides of the wall causing damage to the drywall and trim. I made a call to Restoration 1 around 6am. The person on the phone was extremely helpful in walking me through where to turn off the water till they could arrive. A truck and crew arrived approximately 30-40 mins later and took over from there. Within minutes the crew had set up some sort of plastic barrier in the hallway separating the bathroom and bedroom from the rest of the house. They removed all the wet drywall and the bathroom cabinet in order to dry out the entire area. They handled everything from start to finish which included restoring the bathroom/ bedroom wall back to original. The entire process took only a few days. You can’t even tell there was ever a leak. The crew members were very polite and respectful of our house which gave us peace of mind and made us feel more relaxed at such a stressful time. I highly recommend Restoration 1 to anyone who’s in need of help from water damage. Thank you to all the crew from Restoration 1 for a fantastic job!!

Le
Review №5

RestorationOne of Greater Las Vegas were life savers. Since we did not live in the damaged property, Todd took control of the situation and handled everything. He communicated with us every step of the way and got the job done.They are definitely a 5 star company, I highly recommend them.Lexi B.San Diego, CA

Ry
Review №6

Well let me start out with this company is so amazing.My garage caught on fire because of a bad breaker. After Henderson fire put the fire out i called Restoration 1. Renee picked up and was like an angel helping me with all my questions about my life going up in flames. She was so fast on getting the guys out to my home.When Ron my knight in shining armor showed up to my house he was so professional and cared about all my needs.He had a crew of very clean cut professional men with him. He told me everything that was going to go on and a time frame and they stuck to it. I cant say more good things about them.They also hired Elite Brother construction to to the rebuild of my garage and outside of my house. They also did a fantastic job. I put all my trust in Restoration 1 when I was broken and in a time of need and they made my house look shinny and new.Thanks again guys for everything. So easy to work with very fast and painless

Bl
Review №7

I contacted several companies to assist with a flood in my home. It was late at night and I figured I wouldnt get a call back until the am. Well Restoration 1, was the one company who immediately contacted me.They came out within an hour, the entire staff was professional and efficient. Thanks to their team I was able to get this resolved immediately.I will continue to give them my business and will forever be thankful for the fast response.

St
Review №8

Super nice and easy to work with! Called Restoration 1 out for a leak in my second floor bathroom that caused damage into the garage. They were quick and efficient. Would DEFINITELY recommend! Five stars!

To
Review №9

Highly recommend Restoration 1!They made an extremely stressful time completely bearable. When my house flooded I called multiple companies. Restoration 1 responded immediately and was there within the hour. They took the time to explain the process and got to work right away. They did an excellent job keeping me posted throughout the process and were done right on schedule. Their work was perfect and I have zero complaints. I wouldnt waste your time calling anyone else!

Jo
Review №10

From our first contact with Restoration 1 everything was handled with professionalism, responsiveness and compassion. The nature of their business means they are dealing with customers who are under a great deal of stress and anxiety, and the staff clearly recognizes this. Response times were great, and we were provided with thorough accurate information of the process and steps to get our damage remediated all along the way. Personnel at our home were courteous, careful and competent. Suffering water damage is never a good experience, but dealing with Restoration 1 was as good an experience as it could possibly have been under the circumstances.

Ch
Review №11

Im a realtor and time is of the essence. Ron Powell and his company went above and beyond my expectations to take care of a water damaged wall. We were able to close escrow in a timely matter. Ive used them again and have referred them to other people.

Ga
Review №12

Can home from work to find my bathroom flooding and my neighbor told me to call Restoration 1. Couldn’t believe how quickly they arrived; couldn’t have been 20-30 minutes. Both gentlemen were very polite and courteous. Thank you

Mi
Review №13

From the first call the company was AWESOME!!!! They lived up to their word and handled us with care as if we were a family member.

Go
Review №14

As a business owner getting back into things during a crazy pandemic, I was able to count on restoration one to open back up safely and accordingly like usual but this time with a little extra help. Restoration 1 made my re-opening as smooth as possible and I would highly recommend them for any sanitation needs. This is the kind of ease I imagined giving all my Goodtimes patrons upon returning.Thank you!

Ro
Review №15

Ron was absolutely AMAZING! My Condo flooded, his company was there in under 30 minutes, with the holidays fast approaching and the reality of what was happening they were kind, compassionate, and walked me through the processes. They were quick, efficient and within days had everything dried, completely packed up the whole condo, secured and moved everything to their warehouse so the demo work could be completed and replaced, so my life could be put back together. I cannot thank them enough for their kindness and would highly recommend them to anyone! Thank you Restoration One!

Gu
Review №16

Everyone was very professional and courteous

St
Review №17

Ron & his experienced team are truly a miracle. Our home was soaked in water due to a terrible unforeseen accident. My neighbor had left her hose on for countless hours. All the water had run directly into our home. I called Ron. They came in our home and completely fixed it all up in a matter of no time! Less than two weeks. They can do everything they even did little odd jobs around the home. They are efficient, down to earth people, truly a fantastic team. Thank you guys for everything. Thank you Alberto!! You guys rock!

Ka
Review №18

As a Portfolio Community Manager I have used Restoration 1 several times. From fire to flood they are always quick to respond and get my communities on the schedule as soon as possible. The customer service is great and they are always available to answer any questions I may have. I highly recommend this company.

De
Review №19

I had a terrible flood in my home on the second floor from an overflowed toilet. 3 bedrooms, a hallway, a restroom, my garage, and part of my loft were all flooded and affected. I didnt know what to do so I called Restoration 1. Ron Powell showed up within 30-45 minutes very early on a Saturday morning in a moments notice and began extracting all the water out. He dealt directly with my insurance company and was very calm and professional throughout the entire process and explained everything very thoroughly. He and his company handed all of the water extraction, the demolition, and all of the repairs to my home. I could not be more happier with the professionalism and service that Ron Powell with Restoration 1 provided. My home looks just like new again. I will definitely recommend Restoration 1 to all my friends and family if they are ever in the same situation. Thanks Ron for all your help in my time of need and for treating my home as if it was your own!!! Thank you!!!

Ka
Review №20

Ron and his team worked quickly. They started removing a flood at my rental property within 60 minutes of calling them. Very professional, I highly recommend.

Su
Review №21

I recently had water damage in my condo and I was very impressed with how fast, professional and efficient Restoration 1 was. I have used other companies in the past and Restoration 1 will always be my go to and I will tell everyone I know. What I really liked was they really care. That is hard to find these days.

Ke
Review №22

Ron and his team are incredible professionals with top notch communication and customer service the entire way. They make the process of any water or fire emergency, or mold remediation much easier and less stressful! I highly recommend this team for all your restoration needs, you can trust they’ll take care of you and you won’t be disappointed!

Pa
Review №23

The team did an amazing job with the remediation and rebuild. I was kept informed of every step. Great communication and great finish. When they were done, the space looked like nothing had happened. I would highly recommend them to anyone needing mold remediation!

Jo
Review №24

Owner Ron and his team were quick to respond. They worked with my insurance provider to make sure everything was covered from my water loss. Top notch service and very professional! HIGHLY recommended!!

Gr
Review №25

These guys are on it! Ron and Dennis do what they say they will. They will go way above and beyond to make sure you are taken care of. Very open and honest guys. If you need help, call a company who cares about your situation and sees you as real people.

je
Review №26

Ron and Dennis were phenomenal in their care and attention to us. All of their people, and their recommendations were outstanding. They gave above and beyond in their work, as well as the constant follow up and follow through. We heartily and unreservedly recommend Restoration 1. You will not find better, anywhere.

St
Review №27

Great job. Did what they promised when they promised it. I highly recommend them.

st
Review №28

Excellent Service, Honest, Great Value for Price,Honored every promise and commitment they made, Friendly, Punctual and all around Outstanding Team of Professionals that take pride in their work...!

JC
Review №29

Very professional and knowledgeable. Honest and informative in the area of mold eradction. I would recommend. them to anyone in need of their help.

Ju
Review №30

The owners, workers, and sub-contractors of Restoration 1 were all courteous, respectful of our property, and thorough in the detail that a typical resident would overlook.For me, Ron, Dennis, and his associates made a difficult situation far better and brought it to conclusion as quickly as possible.

Is
Review №31

Ron, Victor and their people were great. I would highly recommend!

Al
Review №32

Excellent service and great customer service.

Ma
Review №33

Best

Information
53 Photos
33 Comments
5 Rating
  • Address:5260 S Decatur Blvd #6, Las Vegas, NV 89118, United States
  • Site:http://restoration1ofgreaterlasvegas.com/
  • Phone:+1 702-827-7243
Categories
  • Water damage restoration service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
  • Online estimates:No
Similar organizations