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Immaculate Restoration and Carpet Care
3255 Pepper Ln #100a, Las Vegas, NV 89120, United States
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Immaculate Restoration and Carpet Care

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A
Review №1

So grateful! Searched everywhere to find services to clean my air ducts in my home. Finally found Immaculate Restoration. What an amazing job they did! The ducts had not been cleaned in some time, I was so embarrassed! What an incredible difference. Less dust in house, house smells cleaner and feels better over all. Not to mention the cleaning of my vent in dryer. Oh my! The gunk that was lodged in there was enormous. The dryer runs so much better. I had thought I cleaned it out well but I was wrong. We are lucky we didn’t have a fire.

S
Review №2

Great company to work with. I cant thank Robert enough for the effective communication throughout. The team of Bryant and Justin did a great job coming out and talking me through everything. I would definitely recommend them!

Sa
Review №3

WOW! I needed a carpet cleaner in a hurry and they were there and did a great job! Professional, on-time and trustworthy. My new go to carpet cleaners.

Kr
Review №4

Really great service, responsive and professional. Helped us out with a lot of issues. They go the extra mile to help the customer. Thanks for your service!

To
Review №5

Amazing service! I was extremely impressed by how quickly Immaculate Restoration responded to our request. Their staff was very professional and efficient. They safely disinfected our office so our staff and clients can feel safe and welcome. Thanks for providing peace of mind for us! I highly recommend Immaculate.

Pa
Review №6

I cannot say enough about the amazing work done by Ceasar and Lorenzo. They are extremely professional and take pride in their work. I have used them many times and their first concern is always customer satisfaction. Im so happy I could post before and after pictures for everyone to see just how truly awesome they are and the miracle they performed. I would highly recommend them to everyone !! Thank you again guys .. you are just amazing

Lu
Review №7

The team was thorough, quick, and timely. They ensured I was satisfied and did an amazing job. The cleaning solution smells fantastic and I will certainly use them again in a few months!

Ja
Review №8

We had a leak in our house and called immaculate restoration for their service. The job they performed was impeccable. From the time they took covering my floors and countertops to how they walked me through the process was extremely professional. It was evident that the technicians took pride in their job and the company on a whole truly cares about their customers! Thank you immaculate restoration!!!!

Sa
Review №9

Rafael and his assistant showed up 10 minutes early, they checked all the rooms, we have 4 bedrooms, 2 offices and a basement all that had pet urine, and got to work. The rooms look almost new, no signs of pet urine anymore!The whole house smells like sweet cherries and you’d never guess we just went through puppy hood with 2 pugs!I recommend them to everyone, I’m a property manager and have been using them professionally for 7 years and they never disappoint.Highly recommend them

Je
Review №10

Immaculate is just what it is. I hired them to clean the white carpets of my rental. The service was professional, on time and 100% quality. I will be hiring them again for my current home. I highly recommend using Immaculate.

ro
Review №11

So very happy!! My carpets were severely stained as my husband is a mechanic and I have a crazy 5 year old. But now the carpet looks brand new. Even the carpet on the stairs is clean.. I had them do all my flooring...carpet and tile and my sofas. Live how clean and fresh everything is. So very professional.Highly recommend.

Do
Review №12

Tom and his team are fantastic! We use them frequently and they never disappoint. I have seen their business work as well as residential and i would have to say that after living here in Las Vegas for over 20 years, Ive never found a better carpet cleaning company. I am confident recommending Immaculate to all of my family and friends. Keep up the great work and service!

Cr
Review №13

Very professional, hard working, caring team. Great response time! They do the job right the first time!!!!I recommend them to everyone!

Ge
Review №14

Immaculate Restoration cleaned the Air Ducts and Return of my new Home. The employees were very professional and quick. Great communication from start to Finish. All over a great Company!! Thank you.

jo
Review №15

These guys are awesome!! They did exactly what they promised and said they would do. Customer service was great from the technicians to the front office and management. I would highly recommend this company for carpet cleaning, etc...

tr
Review №16

I used the services of Immaculate Restoration to clean my office building carpets and was extremely pleased with the process and results. Carpets look great and dare I even say brand new!!! They were on time and even worked with my schedule by coming in on the weekend. I would highly recommend their services and now seeing the results in my office, I will soon be using them for my house as well. Long/short - HIGHLY RECOMMENDED

Sa
Review №17

Immaculate carpeting did a great job! I highly recommend them!

Ro
Review №18

Prompt, courteous, helpful, professional, and they didn’t miss a thing. I enthusiastically recommend!

Su
Review №19

I was very pleased with the service and how well the carpet came clean. Really great job.

je
Review №20

Immaculate Restoration came out to my house and cleaned my vents in my house. The service techs were very clean and polite. Great pricing and I will recommend them to everyone I know.

Br
Review №21

Used Immaculate to clean our carpets and also our air ducts. Very impressed with their professionalism and service. They cleaned out a ton of dirt from our air ducts - so nice to be breathing fresh air! Carpets are sparkling too. Thanks for the service!

Gw
Review №22

I called for water damage and Robert arrived 3 hours later, cleaned and decontaminated my bathrooms. The service was immaculate and far beyond my expectations! The price was very reasonable for the services provided. Robert is a knowledgeable, efficient, friendly and reliable professional.

ve
Review №23

I would like to thank the staff great customer service. Thank you Juan Carlos and Ricatdo for being prepared wearing your masks, for your suggestions, and for being very detailed and professional, for being on time, and responding immediately to floods, I really recommend them two!!!!!!!Im impressed with their work

Ry
Review №24

Immaculate has always been responsive and professional as long as it comes to my experience. Their team is well trained and super efficient. Theyre my first choice when it comes to carpet cleaning, water damage control or bio hazard cleaning.

Ku
Review №25

Thanks to Tom and his team. Did a great job on short notice. Your the best!!!

Mi
Review №26

Prompt and excellent customer service, very knowledgeable staff

Ty
Review №27

Came home at 10PM to a flooded house that started in the bathroom upstairs and came through the ceiling and flooded downstairs. In a panic I started looking for a company that could come out remove the water. On immaculate restorations website they had a guarantee 1 hour response time and they were available 24/7. I called and was told someone would be out there shortly to assist me. A few minutes later I received a call from the owner and he reassured me that I was in good hands and his crew Was in the way. The crew arrived 20 minutes after the initial call and had all the standing water out of the house in minutes. I cannot express how helpful their 24/7 service is. By removing the water in such a short period of time they saved me thousands of dollars in damages. I would recommend this company to anyone in a similar situation

Ke
Review №28

We had a water leak at our office and the team at immaculate restoration did a fantastic job. Tom Osborne checked in with me throughout the process and they were on time, clean and professional. We had to bring in some big machines to dry the carpets and floors and dehumidify the air. Thankfully because they made it to our office so fast we were able to avoid any mold problems. Thanks!!

Jo
Review №29

Left the carpet and tile floor quite wet.

So
Review №30

Weve been working with Immaculate for over 5 years and still manage to give great customer service! Office staff are really nice and always try their best to accommodate when we call last minute. Their workers are fast and do an AMAZING job! Highly recommend!

Lo
Review №31

Immaculate carpet care cleaned the carpet at one of my rentals, all I can say is it was immaculate! They even fixed a bleach spot. Saving having to replace the carpet. I was so impressed with the job I had them clean the carpet in my home. Again immaculate. Great job! Will use you again and again.

Su
Review №32

I am a Realtor. This is the second time I have used them. Jessie took old and stained carpet that I thought for sure would be a huge detriment to the listing, and made the carpet look new. I am in shock of how good the carpet looks. And he is fast. I could not be more pleased. Prices are fantastic!

Jo
Review №33

Took great care of my mom after she recovered from covid-19 disinfecting home & cars

la
Review №34

Highly recommend Edger and Saul were awesome very accommodating and helpful. They were quick and efficient, got rid of horrible pet stains. Great job!!

De
Review №35

Great guys with great service I recommend them. Perfect service for home move out

wa
Review №36

I had Immaculate come out today to clean my stairs and living room dining room. I myself have been in the cleaning and restoration industry for nearly 3 decades. I’m home laid up from major abdominal surgery. My carpets were looking horrible. And to be honest if I can’t clean them myself the only one I trust to do it with the level of clean I’m used to, is Immaculate. Thanks again for coming to my carpets rescue.

Ka
Review №37

They were on time for appt and did a great job on the carpet! Only thing I will say is that I feel liked the techs really tried to upsale a lot of stuff that wasnt necessary. They got to my home a few minutes before I did and when they called with the estimate they listed a pet treatment, stretching and tacking down, yellow stain removal...etc. When I got to the house and asked them to show me the areas they were referring to...they couldnt because none of this was needed.Ended up only going with a standard cleaning and 2 areas of deep cleaning in the high traffic area. And they came out great!!

Mi
Review №38

Jessie did an excellent job making our carpet look brand new again. Weve had our carpet cleaned several times with other companies and they have not given us the great results that this company gave us. They also have great customer service.

Ma
Review №39

Honest & dependable people! The best thing is they are all certified & know what they are doing (and you can tell when you see them working)!

Jo
Review №40

They will treat your home with the care, respect, and attention to detail that it deserves. Yajaira and the team at Immaculate are second-to-none!

Su
Review №41

Have been using Immaculate Carpet for years. Best Service, Customer Service. They rise above the rest!!

Ro
Review №42

Great

Information
33 Photos
42 Comments
4.9 Rating
  • Address:3255 Pepper Ln #100a, Las Vegas, NV 89120, United States
  • Site:https://immaculaterestoration.com/
  • Phone:+1 702-313-3300
Categories
  • Carpet cleaning service
  • Water damage restoration service
Working hours
  • Monday:Closed
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:8:30am–5:30pm
  • Friday:8:30am–5:30pm
  • Saturday:8:30am–5:30pm
  • Sunday:9am–4pm
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