Effective and beneficial!What a fantastic company to work for! Customer service was excellent, and they arrived on time. A dependable company that cares about getting your needs met correctly! I would enthusiastically recommend their services to anyone.
He was so sweet and accommodating. His prices are fair and he did a wonderful and thorough job on my apartment move out clean! Ill definitely hire him again for our new apartment.
I would highly recommend A One Carpet Cleaning. He is kind and really honest. He did a great job cleaning my carpets. I could not be more pleased. THANK YOU!
Team took great care and stands behind their work. Some moisture happens to get into the stair baseboard and immediately the team sent someone out to inspect and were quick to do the right thing to take care of the issue. I would recommend this company based on how well they took care of the customer even after the initial service was completed. Very Responsive.
Great and quick service. Very attentive, professional and delivered everything as promised.
I felt my carpets in my new home were getting more dirty as the months rolled on, so I decided to call A One Carpet Cleaning based on a recommendation by a friend. From first contact, the representatives were very kind and courteous. They identified my problem and sent the cleaners immediately to my home. I was surprised by how quick the process took. Now, my carpet is fresher than ever. Everyone was so kind, I am definitely going to be using them again in the next few years!
Do not trust this company. They do bait and switch. They post an ad of someone deep cleaning the carpet with steam clean prices. Once they arrive they give you the deep clean price that is double the cost. For example, they quoted me $49 for 3 rooms and $2 per stair (16 stairs) and the total was $81. When they arrived they try to upsell heavy and quoted $200 plus dollars for what was being done in the ad. Run away from this company. Bogus!! Red flags !! False Advertisement!!
I needed 1 large room, less than 1,000 square feet, cleaned in an office I was renting. The office was completely empty. I was told it would be around $125.00 to $150.00 on the phone. When Charles came from the company, he said the carpet was very dirty and it would cost $700.00. I said that was extreme and we negotiated it down to $300.00. He said he would do a deep cleaning. It only took him 35 minutes and the carpet still looked dirty. He said after it dried, just vacuum it and it would look good. A day later, we vacuumed the carpet and it still looked dirty. When I called, they said they would come back, but he didnt show up. We had to move in on the weekend, so I hired another company to clean the carpet. They only charged $100.00 and did a great job. I would never recommend A One Carpet Cleaning. Overpriced and poor service.
My boyfriend called this place of business to get the stairs and our bedroom carpet cleaned for $75 total. We are both dissatisfied with the results because the carpet in the room and on the stairs is STILL DIRTY AS EVER!!! All that was done was a steam cleaning. We couldve done that ourselves for FREE!!! I overheard the worker tell my man that he needs to pay an extra $60 to get it cleaned with higher quality carpet shampoo. Now if thats not a scam, I dont know what that is!!! We will NEVER do business with this company ever again!!!
We have used a few cleaning services and have had good and bad results. We tried A One yesterday. The technician tried to upsell us to hundreds of dollars more than the $59 deal. I agreed to pay $125 if he could get the pet stains out. He spent only 16 minutes in the house to do five rooms. He just pushed through it without attempting to rid any of the stains. When he was done, I pointed out all the stains and he said there was nothing more he could do. I have never seen such an unprofessional service person. When the carpet dried the next day most of the stains were back and it looked and smelled terrible. Even a couple stains that had faded from previous cleanings were now darker than ever. I cannot believe the low quality service this guy offered. I didnt bother calling the company because reading some reviews I figured they are like all the other scam companies out there taking advantage of senior citizens. Obviously, I cant recommend them or could ever use them again - waste of money. DO NOT USE THEM!! There are dozens of carpet cleaning companies in Las Vegas. Its hard to believe most of them would not do a better and more professional job. DO NOT USE THEM!!
Diana is very rude unprofessional customer service horrible. Dont know her JOB
I have a small two bedroom apt. I went with this company due to the price I was quoted to do two bedrooms living room and stairs. That price change as soon at he walked in and saw my service dog stating they would need to do a deep clean because for pet stains. My dog has never messed my carpets. They saw my dog and assumed she was not trained. So the price went from around $80 to $250. Once I declined the services the tech stated he could knock off $100 and do it for $150. Since I have already arranged a friend to help move furniture I agree to the price. There was no deep cleaning done the tech steam the carpets just as any other service company I have used. He missed areas in each room and refused to steam the areas when I pointed it out stating he did them even though they were dry areas. The only area where I seem a difference were my stairs that were very dirty. I bought a Bissell carpet cleaner $300 2 weeks after their services and u can see in the pictures the dirt Ive pulled out of a small area my living room.
The guy arrived on time, over the phone they had said carpet cleaning for two rooms was $39 which is a great price but when he got there he stated it would just be a steam cleaning, a shampoo carpet cleaning would have been $100 he did the steam cleaning for both rooms in about 20 min or less and the carpet looked the same just wet, do not recommend.
Just plan out rude. Who ever the guy in the office is needs a attitude adjustment. Take your company and stick it were the sun dont shine. If there was a choice to put 0 stars i would
This company is a scam.Avoid this company.They claim to include Scotchgard protection with the cleaning service, charge you for it, but then they simply clean your carpet and leave without applying carpet protection.The technician claimed the Scotchgard had been added to the water and that during the hot water extraction process the carpet was also being protected. NOT TRUE.I called several carpet cleaning companies who unanimously told me that diluting the carpet protection in the cleaning water was absolutely a scam. I also called Scotchgard directly and was told the same.
When services are delivered as quoted, with care taken to follow every request, I feel obligated to say something.Charles and his partner, were courteous, thorough, and quick. Couldnt ask for more.It is so rare these days, to actually get what you ask for, how you ask for it!!I will say there was the usual offer to add value, but not pushy, and not disgruntled!Whole hearted recommendHappy return customer.
This guys are amazing. They were quick and efficient and made us feel at ease. They talked to us through every step of the process with full disclosures. Great service, great communication and would highly recommend
Charles came on time, was professional and did a great job! Will definitely use them again and ask for Charles!! Thank you
This company is a rip off and should be avoided. We requested 5 rooms to be cleaned as well as stairs and hall and Scotchgard to be applied For $160.00 plus deep cleaning. We were given an appointment time for Tuesday afternoon and No one showed up. We contacted them again and they put us back on the schedule for Wednesday morning. We were also told that they would give us a 10% discount for the inconvenience. The technician arrived and the price jumped to $320.00 for the deep cleaning. We explained the discount and he eventually lowered the price to $273.00. He deep cleaned the areas that needed it and shampooed the carpets. He then did a hot water extraction. When he said he was done we asked about the Scotchgard. He said it was in the hot water. We have contacted 3M/Scotchgard and that is NOT how it is applied and this A One carpet does not use the Scotchgard product. We were ripped off. No Scotchgard, over charged and lied to. DO NOT USE THIS COMPANY.
I didnt like how they quoted me 39$ and it turned into 100$ but they got the job done and fast too!
I had a young man by the name of Joseph(if that was his real name) come clean three rooms for $50 and the actual deal was three rooms for $49. I walked him through the house and showed him all of what I needed cleaned, he said ok! I left my house and returned, it looked as if the carpet had not been cleaned at all. Every stain was still visible, the carpet was wet only on certain places and other parts of the carpet was dry. I immediately called them back to let them know I wasn’t satisfied with the service. At first the guy sounds concerned so he puts me on hold for 10 mins comes back ask me for my address so he can pull my order up only to tell me that it looks like I got the basic shampoo cleaning. I got a lil aggravated with that response and I said, So basically, your telling me I got what I paid for? I guess he didn’t like that because He started to go back and forth with me about my poor choice of words rather than sending out another employee who would do the job right. At that moment, I knew we weren’t going to get to some kind of resolution so I hung up! I say all of that to say this... Their service sucks and they’re are so unprofessional and Rude! DO NOT go through this company they have the Worst customer service ever! I didn’t even want to give them A star so that should say a lot!
We had a great experience with A One Carpet Cleaning!They came the day after the booking, on time, professional and friendly,gave us a voucher discounted price on the service, the one they offer here on yelp, which is very competitive compared to other quotes I had from other companies,the service was quick (under 1 hour), tidy and the couch is now very clean!I would definitely recommend them.
I has scheduled and appointment with a different company for a move out cleaning, however the power had been disconnected that morning so I accidentally called this company (because I got the names mixed up) and said I would like to cancel because there was no power and instead of letting me know I never had an appointment scheduled with them he said it’s fine we don’t need power so I said great! Still not knowing I had called the wrong company. Anyways, guy shows up says the carpet needs deep cleaning, shows me a small spot of what it would look like and says it would be 300 dollars. I hesitated about the amount but he said he couldn’t clean it for the regular price. So at the end I felt I HAD to pay the 300 since I needed to turn keys in that day. So he finishes, I look at the carpets and they look nothing like the spot he showed me at the beginning! There’s still stains on it!!! So basically I spent 300 dollars on a basic cleaning! 5 minutes after he leaves the correct company calls me that they’re on their way! I’ve never dealt with such a shady company before and hope to never deal with them again, even by mistake!
This is definitely my new carpet cleaning service. A One Carpet Cleaning was the best, carpet amazing! A great job and reasonably priced.
Great company. I highly recommend them. They cleaned our sofa a few times and have done a terrific job.
The people at A One Carpet Cleaning have revived my flooring. I was sure I was headed for a costly replacement in the near future, but they were able to bring new life into some old looking floors. It looks so good, I decided to splurge and do my tile and grout since they saved me the cost of new carpet. Thanks to the team at A One Carpet Cleaning, I also have fresh smelling shiny as new tile. I will call them more often now that I know I need to clean on a regular basis to prolong the life.
Great service all the way around. I would use BONY again without hesitation.We had 3 large area rugs that needed a good deep clean as our little dog decided to use them as a rest room. BONY responded to my GOOGLE message right away and quoted us a good price for all 3. He arrived on time, kept in touch through text while on his way, and did a good job of cleaning them all up.THENK YOU A ONE CARPET CLEANING !
Great service and did 2 rooms quick. Very happy with the service that was done in my apartment. Price was very competitive and fair. Will use them again!
These guys are the best! Ive used them a couple of times and I admire the organization and the guys...they are so polite, friendly, neat and fun to work with. They are careful and deliver what they promised.
This company is the worst. After waiting for 4 hours this guy show up. He was unprofessional. He only spent 11 minutes for 4 rooms. When he said he is done I pointed out all the dirt and he said he cant do nothing about it. Charged me $99. Be aware of this place. REAL SCAM NEVER EVER USE THEM.
We have used them twice and had great results both times. Mike came the last time and when he left, our carpet looked brand new. It even was back to the original fluffiness.
Racheal did a great job cleaning my carpet! In and out in one hour and even offered to come earlier which was super convenient for my schedule! Thank you so much Racheal !
Thanks for great service and quick responseThe tech was nice and polite and got our carpets and tiles clean and smelled greatHighly recommended
Quality, indeed. I had a leak and quality came to do carpet damage control and clean my carpet. Dave, my technician was professional, thorough, communicative and efficient. My carpets look BRAND NEW again. Thank you Quality!
I moved out from my apartment and I had to get my carpet steamed cleanedCalls to the a one night before I needed that and I got tech in the next dayGreat results,professional serviceWill definitely use again
Great work!! my carpets came out super clean! I am very satisfied with the results and customer service. Pricing is also very reasonable!
Great service by A one carpet last weekCall to make next day appointment2 Tech came out and did Amazing job on my carpets and tile.Both of the guys were so nice and explained to me everything I asked.Thanks guysWill defiantly keep your number for future!
This guy Eric with A One Carpet cleaning was awesome. He went above and beyond his call of duty. He was professional, explained what he was doing during the process, and he kept us entertained and laughing the whole time.All for a price that is valued.4.5 Stars ****A One Carpet CleaningGaryleescritiques?
I have two cats, and one got sick all over the carpet. Technician said No problem gave me a quote, and went to work. Im impressed at how quickly he was able to complete the job, and how professional he was. I will definitely call A One the next time.
Getting our carpets deeply cleaned was the best decision weve made for our spring cleaning this year! The team arrived on time and ready to work. We have a 2 chows in our home and we really did feel the difference once our carpet was cleaned immediately. Prices are unbeatable and we definitely recommend to everyone in LV!
I hired this guys over the phone to do a Job of extracting water on one of the property i see over .they came out and put some fans down did not extract the water but bill me for it .Then the owner wanted to git paid right away .told him he had to wait for check from company. He did everything to make my day impassable .Finally I got the check.and meet up with him the next day at a parking lot . He should up with another person and they try to harassment me . The owner even pulled out a gun .this are not people you want to deal with .
They did a great job on my carpets Ill be using them again. Thanks a one.
Best Carpet Cleaning Service in Las Vegas! Thank you Mike for a Job well done! The guys showed up on time, they were very professional and respectful, after they were done they made sure that i was pleased with the result and only after i approved they agreed to leave. Wish you guys the best, you deserve it!
Thank you so much for doing my carpets. Your technicians were amazing, they answered all my questions and were so professional. They did a wonderful job and I an so happy with the way my carpets look. I will definitely use you again and will refer you to my family and friends.
Excellent service! Highly recommended. Did a beautiful job!
Wonderful company with great service and prices! they did a really good job with my carpet cleaning, and have coupons on their website! I will be contacting them again.
I am extremely satisfied with the service I received! A One Carpet Cleaning is the best by far. They work quickly and professionally and have very reasonable prices.
Best carpet cleaning company in Vegas. They did a solid job. We had some leaking from our AC and they managed to get it out. Fair pricing and wonderful customer service.
I called A One Carpet Cleaning on Saturday 9/21 and they came out immediately. My carpets have gotten at least two years of wear and tear on them. Between fostering puppies and my own children accidentally squeezing an entire tube of toothpaste on the master bedroom floor to heavily soiled traffic areas and honestly I didn’t know where half the other stains were from - These guys are the TRUTH. Moya was my technician. He was courteous and assured me several times (I was worried) that he would do his best. My carpets look like new carpets. 💖🥰 I am soo grateful for A One Carpets and the amazing job that Moya did on my carpets! THESE are my carpet people. I paid a very fair price too. Thank you! Thank you! Thank you!
Mike the young man that cleaned my carpet did an amazing job. He took his time and had such attention to detail. He is a hardworking man and am impressed with his skill. Thank you. Will definitely be using you guys again!
Just had our carpets cleaned by Charles and aviv and couldnt be happier! there they are, some young men, professional and clearly take pride in providing outstanding service. Ive had our carpets cleaned by other companies every year or so for 20+ years and although they did a good-enough job, there were certain stains they told us were permanent. I was elated that the Carpet Cleaning Group proved them all wrong. For however long were in the las vegas area, well be using A One Carpet Cleaning and requesting Charles and aviv! Thank you!
I was given a quote of $99 for 5 rooms of cleaning. When the tech got there it changed to almost $300. He explained that my carpets needed a deep clean, which is fine but that is not what I was quoted for. I was never asked any qualifying questions when I was given the quote. I was never asked if the carpets were stained, had they been cleaned recently, where there any pets, etc. I told the tech I was not going to have them done by this company as I felt that the quote was not handled properly so I was concerned that my home would be handled as poorly. I got a call today requesting feedback on the cancelled appt and I told the woman my concerns. She told me that lady I spoke to on the phone DID ask me those questions. Thats funny considering I never spoke to a woman on the phone prior to today. She insisted that I did speak to a woman and that said woman did ask me those questions. She kept interrupting me and talking over me. She kept yelling at me as to why I was yelling at her. I hung up. Frustrating, unprofessional, poor service....NO THANK YOU
Fast and good work..competitive pricing..had a ceiling fan installed in about an hour..would use them again.
Company was 2 hours late, my 4 months old carpet smells after them leaving. Still waiting to having someone get in touch with me. Id recommend any of the 100 other carpets cleaners in Las Vegas.
Thank you for doing such an amazing job on my carpets..I will for sure be using you again in the near future.Needing my tile and grout cleaned next.
CLASSIC BAIT AND SWITCHI would love to put 130 negative stars because thats the overage they charged us when they came over. I called the office to make an appointment and we were going to use one of the specials they had that month. We just moved into this house and desperately needed the carpets clean so we went ahead and paid their ridiculous price. He wouldnt even explain why there was a change in the price. Then the tech couldnt get his machine to start and ACTUALLY ASKED ME FOR CASH so that he could go get something to fix it! He said he would take it off our bill. Really?!
I moved in to a new house and the carpets were filthy! I thought I was going to have to replace them. I called A one to see if they could clean them and after they were done cleaning them, they looked brand new! I couldnt be any more happy with A one! Their technicians are friendly, professional and most importantly they do a fantastic job! Thank you A one!
Great job on my carpet cleaning!! very friendly staff and great prices. Highly recommended. Thanks!
They did a great job on my tile and grout and on my wood floors.
The customer service was great and really did effect my experience with them and put the cherry on top to my new fresh carpets. Thank you!
A one carpet cleaning company have the best cleaning and costumer service!!! We definitely will call only them when we need carpet cleaning.
They did a good job on my carpets and took not too long and did the work in just the right amount of time for it come out looking great. Thank you.
Been looking for the perfect carpet cleaning company for a while here in Vegas and its A One Carpet Cleaners! Pricing is unbeatable, service is professional, and we cannot be more happier with our carpets now! Definitely recommend!
Best carpet cleaning in Vegas. Had guests coming over the weekend and wanted to spruce up my place. A One came out same day and offered best price in Vegas.
Amzaing customer service and very helpful. I would recommend them to anyone. Thank you so much again Sara.
The service was decent but the person cleaning my carpets went to back his van up closer to my house and hit my garage. Luckily he didnt do any damage and was very apologetic. I scheduled to have my hardwood floors done as well but no one ever showed up. Would not recommend using this company because of their lack of professionalism.
My cat got sick and i spent a couple of hours and used a lot of over the counter cleaner trying to pick it up. i called A One Carpet Cleaning hoping they could make the stain a little lighter and not so noticeable. As it turns out i caused more damage with the cleaners than the cat created. Fredy told me next time, call him first. it would have been a lot less expensive and a lot easier on me, physically and emotionally. Fredy picked up the carpet and showed me the damage in the pad. he explained that the pad had to be clean too. i was only cleaning the surface and not doing a very good job. when he was done, i could not even see where the problem was. at least my call to A One Carpet Cleaning was a good decision.
If they had a negative star I would give them that they were 4 hours late and the guy said he was done after 15 or 20 minutes just had to pay another carpet cleaning company to come and do it right it looks like he just vacuumed the rug then left all the dirty water in the rocks in my yard definitely stay away from this company
They are complete the job in a timely manner with professional work. Brilliant, highly recommend !!!
I scheduled to have my hardwood floors done as well but no one ever showed up. Would not recommend using this company because of their lack of professionalism...
Best carpet cleaning service in Vegas. We needed to get our tile deep cleaned and boy did they deliver! It looks brand new! THANK YOU!!!
Job was ok
Cesar was very friendly and super professional.He was very hard worker and got the job done right.I will definitely be using this company in the future with my own cleaning business for my clients .
My carpets look great! Cleaning crew is very professional and friendly. Thank you for a job well done!
I used this company for our store a few months ago and my house last month. They did amazing job I’m completely satisfied and highly recommend it for everyone!!!
A One Carpet did a great job with my carpet cleaning, I had some stains that I never thought would be removed. Now it looks brand new!! I am very happy with the overall service!!
Very courteous and professional. We were very pleased with the results, I’d recommend them with no problem.
Called for a water damage issue, they overcharged by thousands although it was only 4 hours of work. They refuse a refund or any justification for the charges. Stay far away, terrible business ethics and fraud.
This company is by far the worst out there and it all starts with the unprofessionalism from there staff. Never will I ever use them I’m glad I went somewhere else. Alfredo which was the techs name came out and wanted to upsell me from a 59 dollar Job to almost 300 dollar job. Then not only that I tell him I only want the basic because my carpets were not dirty at all I just try and keep them clean 4-6 months. But then when I told him that’s all I wanted he became a “HOT HEAD” and argumentative with me it almost seem like If I didn’t get more then the basic he was ready to leave. Beware of this place real scam!
What a great service, had black stains on my office they came in the some day!My sacratry has as sure we replaced the carpet!Thank you guys!
Over priced and under performed. Sounds like other reviewers have had a better experience, so maybe I just caught them on a bad day, but I would not recommend this company. I feel like I paid for them to throw some water on the carpets for twenty minutes and leave.
Just used them for a
Called friday got a quote for $50 and an appt for sat. Guy showed up did a walk thru showed me a long invoice with a bunch of scribbles and his grand total was around $280 ish . Ended up doing the carpet for way less. I even asked the lady on the phone would the price could be different in person she said yes but not by much. Well $280 is a lot. Guy did a great upsell presentation but i wasnt fooled and stood my ground. After the whole upsell stunt he got to work & he actually did a good job. I would recommend but stand strong on your quote if you received one.
Had my carpets cleaned by A One Carpet Cleaning they did an amazing job the carpet tech Charles was very professional an courtious an very detailed i would highly recommend them thanx again
These guys came to my office and got dye out of my beige car interior in like 5 minutes. It looks great!
Ask for Anthony THIS GUY IS TOP NOTCH
Loved the service, honest and professional, came in the same day i called, 1200 ft carpet was clean in no time! thank you A One!
I was looking for a company to help me with my pet stains and a one came through I will for sure use them again.
Bait and switch and their equipment is filthy... How can you expect a company to clean your flooring if they cant keep their vans and equipment clean. Vegas Cleaners and A One Carpet are the same company.
Best performance.Thanks.
These guys are con artist. They say the job is going to 80-120 then they want to add charges so they can make your carpets wet. Dumpster fire have the nerves to call themselves a cleaming company.
I actually went overboard and visited the physical location of AONE, here on valley view, needed to make sure these guys all they say they are...glad to check in, said hello to the techs, my next carpet cleaning will be from this establishment for sure.
Great service
Wow! Just Wow! I wanted to compliment A One Carpet Cleaning and their technicians on a job very well done. I had no doubt my rugs were going to look better, but they look new!!!!!! Thank you all for the fast, efficient cleaning done by such kind and helpful people. 💯 worth every penny.