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ABC Hyundai
6825 Redwood St, Las Vegas, NV 89118, United States
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ABC Hyundai

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Ma
Review №1

We really enjoyed our experience at ABC Hyundai. Our salesman, Brice, was so great to work with. We never felt like we were being pressured into a sale. We made our choice and then they were easy to work with. Even Cody in finance was also good to work with. We absolutely love our 2022 Hyundai Tucson SEL.

Ra
Review №2

They do NOT honor advertised prices. Vehicle listed at $43k flat. They provide a purchase agreement with the base price of the vehicle at $44.995 (magically higher), plus $499 additional equipment (nothing) and $599 document fee with you paying the sales tax for a total of $46169.25. With the advertised prices of $43k plus a document fee that would come to $43499, not $46169.25. This is NOT a great look or practice. I had my own check ready to go and when bringing this to their attention they would not honor the advertised price even with a doc fee.

Ri
Review №3

Always receive the best service whenever I bring our 2017 Santa Fe Sport in. They always check for any recall issues if any, and always advise if anything is needed while vehicle is there or what it needs on next oil change service. In my case, next service all that is needed besides oil change is tire rotation. Always appreciate the care everyone takes to ensure everything is in tip, top shape especially since I drive from Vegas to Sacramento on the rare occasion. I always receive great comments because of the low mileage and the year of the vehicle. We have just barely over 12k miles on it and it’s 5 yrs old next month. Alex Ramirez was my service adviser and was my first time dealing with him, but he was great and made sure all was explained to me before I paid and left the dealership. I hardly ever have the same service adviser, but anyone I have ever dealt were great and always make sure the customer is happy and satisfied

Kr
Review №4

James was absolutely amazing to deal with! He made the process extremely easy, was very helpful and friendly! Between dealing with James and Cody in the Finance Dept, the whole process went very smoothly. Both gentlemen were very professional, helpful, and friendly. I would definitely recommend James and the ABC Hyundai team to anyone looking for a new car!! I’m extremely happy with my purchase!

Ta
Review №5

Tyler D was the best salesman Ive had the chance to talk to and work with. I totaled my car a week ago and needed to get a safe and reliable replacement. He was patient and not pushy. He was also very open about any concerns or hesitations I had. Seriously, had an amazing time buying and working with him.

Er
Review №6

Before coming here I had a bad taste for car dealerships. Mike Vega was able to change my mind in a hurry. He was very patient, friendly and knowledgeable from the moment I walked in all the way until my purchase was finalized the next day. Geovanni the director was very straight forward and helpful when it came to the hard facts on paper. Trent in finance was also great and knowledgeable and was able to hold a genuine conversation while we finalized everything in his office. This dealership has changed my perspective on how I view car dealerships. Definitely recommend, I will tell everyone I know to shop here. 10 out of 5 stars!

Ad
Review №7

I would like to say that this was the worst car dealership that I’ve ever went to I purchased a vehicle in Centennial . But because this location was closer to where I am I chose to come here when I got there I waited about 20 minutes to even get my appointment that I had at 10 AM . The person that said that would be right with me with Alex Ramirez he tend to help me after he was doing a little bit of everybody else’s stuff I will say he cannot multitask!! I let him know it was our first time at the property and that I wanted to get an oil change that I had set up he offered me tune up prices. So about 45 minutes later my vehicle is done I get a call I go pick it up he hands me a paper stapled it says that my gas tank has a leak but there’s nothing I can do for you here take it back to where you got it From. So what I did is called where I got it from they told me it would be easier to go directly through Hyundai Called Mr. Ramirez back after several attempts no response. He called back and i asked to speak with a manager and So after a whole day until the next day I have not heard anything this was the worst service that I’ve ever had he didn’t help he was unprofessional and overall he did not care that my vehicle was leaking gas and didn’t seem concerned because I’m assuming he was busy!!I’ll never bring my car here again !!

Sa
Review №8

I had a great experience here and the best person to ask for when you come is by far Eddie Z. He is a true gentleman the most real upstanding guy I have ever had the pleasure of helping me buy a new car. He was very honest no tricks no side deals just great customer service. Being a woman who had never bought a car alone I felt safe and cared for with him. Any time I get a chance to talk about my experience I will gladly tell you all about it and give you Eddies number He is the best. My new car has so much its not just new its very new to me with all the cool updated features. Eddie took the time to show me everything. My new Elantra is not just sporty but had a lot of luxury I was looking for. Love it my new Baby .my mustang was the best and now my new baby is even better.

De
Review №9

Absolutely satisfied with the service i was provided with all staff i interacted with but mainly i need to shout out Michael Vega!We meet with Mike several times over the course of a few days trying to find the absolute best option for my family and my pocket!He was extremely knowledgeable in every car we test drove and even helped me with my car seat in every car including putting it back in my rental.I am still in awe of the car i drove off the lot with and i think i will be satisfied for years to comeThank you so much ABC Hyundai and Mike for keeping my family safe and helping us make the best choice!

He
Review №10

As soon as a Tucson was delivered to ABC Hyundai, my husband was notified. We were greeted by Esteban who helped with our decision every step of the way. Esteban made sure we stayed hydrated and introduced us to the rest of the team to make sure we received the best treatment from beginning to end. I recommend going to ABC Hyundai for your next car purchase. I was surprised to find so many features in the Tucson that you only find in a high end luxury car. This is the best car I’ve driven in my past 45 years of car ownership.

Ed
Review №11

This is the best dealership in Las Vegas! Over the years I’ve owned BMW, Jeep, and Ford - none of their staff care about you after you make the purchase. My experience at ABC Hyundai has been the complete opposite. To the point I’m going out of my way to leave a review.Mike Costello sold me my 2020 Hyundai Tucson. He never pressured or lied to me during sales negotiations, truly authentic. I was in and out within two hours! I strongly recommend anyone interested in buying a vehicle here to ask for him.Since having the vehicle Chad Jordan oversees the servicing of my Tucson. All maintenance and repairs are affordable, quick, and reliable. No astronomical fees or delayed fixes that take multiple days like previous dealers I dealt with. Thanks to him, my vehicle is at 76,000 miles and drives like new!People like Mike & Chad are the reason I’m inclined to buy at ABC Hyundai again!If there’s one good thing you do this year, buy a Hyundai. You can’t beat that 100,000 mile/10 year warranty on new vehicles 👍🏼

An
Review №12

Michael made my experience at ABC Hyundai trust garagists again. Michael was able to assist me with my issues. He brought his savvy knowledge, his thorough understanding of the car and his reliable helpfulness to solve the issues effectively AND rapidly. He is a true magician able to juggle many things with amazing dexterity and accountability. He truly made sure my car was safe for me to ride. ABC Hyundai and its customers like myself are very lucky to have Michael. Thank you Michael!

Ja
Review №13

Great service here. I initially came here to get my 2012 Sonata appraised and walked out with a 21 Sonata and was not pressured. Thank you to Tyler the salesman and Trent the finance manager who made the process easy here.

Da
Review №14

Brice was wonderful. He really made sure I got the vehicle I wanted and went out of his way to update me on my vehicle. Easy process and great team. Thank you For a wonderful experience.

Da
Review №15

Amazing service by ABC Hyundai! Got a flat tire that couldn’t be repaired and other shops in town were out of stock, however ABC Hyundai was able to secure brand, model and size of tire that I needed and assist me same day! Thank you for everything!

Rh
Review №16

I cannot say enough glowing things about our experience! My son was in contact first with Mike, and in all honesty, it was his interaction with Mike that made us feel confident in beginning a used car search at ABC. It was Tyler, however, who sealed the deal for us. He stepped in to take my son and me on as customers while Mike was busy, and he put us at ease from the first introduction. Tyler has a very easy way about him that makes conversation enjoyable. He helped us through our decision-making without pressuring us. And the insight he added to the overall purchase decision was extremely helpful and much appreciated. Cory worked with us on the financial end of things and he, too, was extremely easy to work with; again, no pressure was felt coming from him. I get the feeling that this is an honest dealership and that honest, caring people are employed here. Thank you, ABC!

Mo
Review №17

Between all of the Hyundai dealerships I have ever been to, this has been my worst experience. Mike was our service advisor and his “customer service” was beyond unprofessional. When we called on the phone to speak about the service, he actually yelled at us over the phone and would not let us speak/listen to us. We attempted to call management over this and our call was never returned. The actual service we received from the shop was fine and the other service advisors who helped us were great but this incident with Mike and the management’s silence on it will keep us from ever returning to this dealership.

Re
Review №18

Jon Mason is the best sales guy there. Go see him. He will give you a great deal. We wound up buying 2 cars from him in one week. A 2020 dodge ram 2500 and a Hyundai Palisade. 5 stars!

Su
Review №19

Mike was a great service advisor. Took care of me and was friendly during all interactions. Advised me my car would be ready in 2 1/2 hours and it was. But, don’t be in any hurry because I just got an oil change and it took that long. However, I knew that it would take more time than usual due to staff shortages, so I had arranged for my friend pick me up and we went to a leisurely breakfast. When I returned to pick up the car, Mike acknowledged me right away and I got my car in no time. The girls doing the paperwork were also friendly and efficient. My only complaint is that they change settings in your car. Specifically the lights.. which I always have set to auto. This happened to me the last time and I didn’t figure it out until I was driving at night with my lights off. Very dangerous. I was prepared for it this time and checked as soon as I got in my car and put it on the correct setting. Other than that minor detail ( because I know to check) I like this service department and would recommend it to anyone.

Ma
Review №20

Over the years, I have had quite a bit of experience purchasing a car. Some good and some are a nightmare! Car buying experience with ABC Hyundai staff (Mike Vega and Finance Manager, Trent) was an exceptionally smooth process from beginning to end. More specifically, I would like to give high praise to my salesman, Esteban Lopez. It was an absolute pleasure to work with him! His customer service and approach were polite, friendly, professional, and there was NO pressure from him at all. He listened to all my must haves in a car and more importantly, my budget. His patience is to be highly commended! He did not fail to inform me what is he doing or what is going on every step of the way… I am happy with the car I purchased and all the great deals that were included! Esteban, you can be sure that I will highly recommend you to anyone I know looking to purchase a car in the future.Nowadays, its commonly seen that car salespeople just don’t do enough good job in customer service… While the primary goal may be to make a sale, the path to that end result is just as important.Just an outstanding experience with Esteban! I can’t say enough wonderful things about him. I am just thankful that he was my car sales man today, July 5, 2021, He delivered incredible customer service and ensured a pleasant car buying experience.

Oh
Review №21

I worked with Esteban today and he was amazing! He listened to what I wanted and guided me to making the best decision for my situation. He wasn’t pushy and was very patient while me and my wife discussed the purchase. He saw it through all the way to the end ensuring we had our temp tags on, and everything was out of the car we traded in. Cody in financing was also very pleasant. Both had great conversation and I felt no pressure through my buying process, highly recommend working with these two!

Ej
Review №22

I had a great experience working with JB at this dealership. He was attentive and spent a great deal of time trying to find me and my wife the perfect vehicle. I would recommend working with him if youre in the market for a vehicle.I have also always had a great experience servicing my vehicle at this dealership. I would definitely recommend.

Ad
Review №23

Albert from the service department provided outstanding service. He helped me with my extended warranty and making sure that my car was taking care of taking care of at a minimal cost to me. Albert was also very communicative when it came to updates regarding my vehicle status. I would highly recommend anyone that owns a Hyundai to utilize this dealerships service department, especially if Albert is helping you.

Ch
Review №24

Absolutely the most friendly people I have ever dealt with. Not only were they friendly, but their communication, their hospitality to make you feel at home, and every little thing they did to help in every way to get you into a vehicle comfortably, is some thing I have not seen from any other dealership. I ABC Hyundai’s Service department and sales team is extremely professional, and fully prepared to serve your needs. Awesome place and definitely would recommend this dealership to anybody

Ji
Review №25

Excellent service and very friendly staff! Made buying a car quick and simple and never felt pressured. Thank you to Michael Vega in sales and Cody in finance for your time and patience and to all of the staff at ABC Hyundai! Love my new car!!!

TO
Review №26

On Thurs 9/2/21, I brought my 2015 Santa Fe 2.0T Sport Ultimate for a required Software Update. I was helped by Derek Smerke who was extremely valuable in explaining what the update was & was about! Thank You Derek! I appreciated your assistance & courtesy!My Best Regards...

An
Review №27

Go see Esteban Lopez. He is straight up and honest. Didn’t try to push us into something we didn’t want. We were very restricted financially as far as what we could afford. He was patient and worked to help us find a good deal. Trent was friendly and helpful with the financial process.

So
Review №28

I had been taking my car for service at another Hyundai dealership in town but wasn’t satisfied with the customer service I received so decided to try ABC Hyundai - I had heard great things about them. Walked in and Alex Ramirez greeted me with a friendly smile! He was so professional throughout the entire experience - explained things clearly of what service my car needed and was patient when I asked questions - that I really appreciated! I asked if he would be my service guy whenever I come in and when he said Yes - that made me so happy! I could really tell from my interactions with Alex that he appreciated my business and he understood what it meant to earn and keep my business!!! He excels at customer service and professionalism!! I tell you - there needs to be more “ALEX RAMIREZ” in the world!! Thanks Alex!!

Br
Review №29

My fiancé and I were struggling to find a trusting place to get a car. We went to many places and felt we were being treated like children. We came here and met Tyler who was completely professional and helpful and great! We weren’t able to see him again after that due to us leaving and needing to come back a different day. When we returned we met with Esteban who was truly amazing! He was so patient and always ready to work with us every time we came back which was about 2 times with him. He made sure to do everything to make sure we were set on getting the car we wanted and needed. Explained everything to us. He truly went above and beyond. Definitely would recommend this place they are great and clean and kind.

Te
Review №30

Tyler, our sales person was very attentive but not pushy. He listened to our needs and worked with us to find a vehicle that fit our family. The finance person also did a good job. Overall for a car buying experience, I would say it was very positive.

Jo
Review №31

Great purchasing experience at ABC Hyundai.My sales person Shane was great! He was knowledgeable, engaging and has a real passion for what he does. Trent in finance was very friendly, helpful and took time to explain my financing options.I received a fair price for my trade and we were able to make a deal for a 2021 Hyundai Santa Fe Hybrid in under an hour! I liked the up front pricing .Certainly one of my best car buying experiences. I would recommend ABC Hyundai and would definitely purchase a vehicle through Shane again.

Ta
Review №32

The service department is a very busy place, but once they called me up and ascertained I had an appointment, all went quickly and smoothly. Albert was my point of contact. He was very friendly. They took care of my recall issue in less time than I was quoted and even had the car washed. Very pleased.

Wa
Review №33

Gabby was great and helped us to get the vehicle we were looking for. The process was easy and quick. We were moving out of town and they had no issue rushing to get the windows tinted and guards on for us before we headed out of town. Highly recommended.

Si
Review №34

We have gotten our last 4 cars from ABC Hyundai and have been so pleased every time. The process is always so smooth and the employees are great to work with. Especially Gabby! We had very specific requirements for our latest cars and she worked to find us the perfect fit! We are so grateful for her.

An
Review №35

OMG! JP, the Sales Rep of ABC HYUNDAI and Giovanni-Sales Manager said: I GOT A CAR! YES! I GOT A CAR!I had given the information already and by the time I arrived everything was ready! Super Duper price! The color I wanted! No haggling, going back and forth! I was like which planet is this! Lidija did the paperwork in a jiffy. We laughed and cried! Brand spanking new. Normally, I buy a 1998 Toyota Corolla or something like that. Giovanni impressed me and excelled my expectations. He went above and beyond to help me and JP helped me relax. We had fun while Giovanni was working his brains off.I GOT A CAR!When I sat in the car I started crying and shaking. I called my Aunt in Puerto Rico and she calmed me down. Then, I drove away slowly, stopped and bought milk. Relaxed! I GOT A CAR!Thank you JP, Lidija, Giovanni, God bless you!

JT
Review №36

Be careful, in this service department you will have to pay $150.00 diagnostic test for each section. So,you can be paying $300-$450 just in diagnostics. It’s amazing because the same computer is used for all the testing. What a SCAM!

Jo
Review №37

Brice is simply amazing at the dealership. He is extremely customer focused and detail oriented. Ask for Brice and he’ll take care of you at ABC. We saw a deal online and called the dealership. Luckily Brice picked up the call. He actually ended getting us an even better deal and a lower price than even what we saw online. That’s simply unheard of. Further, he and the dealership came through and deliver on all of our special requests, including getting us a loaner for a few days. We are simply speechless for the superb service and fantastic deal we got at the dealership with Brice on our side. We will come back to Brice at ABC for our next cars and suv for life!

Ro
Review №38

Recently had a great experience with their service department, especially helpful was Gary. My Santa Fe needed a small warranty repair. He and the guys in the back doing the work did an outstanding job, highly recommended!

RA
Review №39

Because this is the closest Hyundai Dealership to me, I have tolerated their poor customer service, in the service department for the past 2 years. The following comments are NOT based on just one bad day Ive had with them either. They never return your calls, even if youve left up to 6 messages. They will tell you they have a Loaner Vehicle for you, but NEVER EVER DO.They cannot ever get you in for an appointment, in under 2 weeks. The girls making the service appointments over the phone, are like ROBOTS, and only have text-book replies regardless of your complaint. There are a couple very helpful people there, but the OVERALL experience, every time,,SUCKS...

De
Review №40

This was my first car purchase so I didnt know what to expect or how it worked. The people in the show room were very helpful, my salesman Tomas was very helpful. The car I was supposed to have looked at was unavailable but Tomas found the one that fit me and checked all my boxes and I couldnt be happier, him and the manager even threw in hubcaps and tinted one window that did not have tint. Thank you all, Im truly happy with my new car 😊

Ve
Review №41

Rating a 2 because don’t get me wrong I got a GREAT deal on my 2018 Ford Focus low miles and everything great place to get your car from., BUT I referred someone here., was told I was gonna get a referral bonus and I never got it. Been getting the run around., and was told it wasn’t in the paper work for my referral even though I not only filled out the paper work there and was with the person that I referred when she got her car. They answer the phone FAST for sales (when you want to buy a car) but don’t answer at all for customer service 🤦🏾‍♀️., if you want a car this is a great place to go., but if you’re having issues well good luck getting in contact with them., UPDATE: NEIL GOALSTONE has HORRIBLE customer service skills., and don’t deserve to be NOBODY manager with the kind of attitude he has., the whole referral program is FAKE and nothing but a run around. They don’t actually pay you they just keep telling you to call different people and them people tell you to call different people and so on and so fourth., 🙄 the whole referral bonus is a JOKE that they use to get you to bring more people to them clearly for FREE

We
Review №42

My appointment was yesterday, my advisor name Chad Dan, he is super professional, and has great attitude, big smile, I like ABC Hyundai, feel like home. And when I was in waiting room, the guy walked around asking everybody for drinks, very friendly, and the lady behind the glass window was very professional and friendly. Thanks for you all!

Ma
Review №43

Mike in Service was very knowledgeable and respectful with my car issues. He called me to keep me informed during the process. I would definitely work with him again.

Ro
Review №44

I made an appointment for a simple warranty issue of a cracked speaker cone. I verified that it would be covered by warranty when I made the appointment. They tried to sell me an alignment before looking at the car, then told me there was going to be a $150 diagnostic fee for checking out a warranty item. Same game dealerships have been running for years.

ko
Review №45

Gabby is the absolute best!!! This is my first car buying experience from a dealer and I could not be more satisfied with how it went. I wanted a specific car in a specific color with a manual transmission and reached out to every single Hyundai dealer in Las Vegas but Gabby was the only one who continually contacted me with updates on the car. No other dealer in the valley contacted me more than twice. It started summer of 2020 and 7 months later my car finally was available in the Las Vegas Valley and we got the process started before I even got to the dealer lot. She went and picked it up and brought it back for me herself. Even 2 weeks after the purchase she is still reaching out to make sure I’m enjoying the car I’ve been waiting for. The absolute best experience I could have asked for and I would recommend anyone to work with Gabby and ABC Hyundai

Pa
Review №46

My sales guy James Flood was great, up front and listened. Lidjia made the paperwork process as easy as possible, and when an issue arose Neil the Sales Manager stepped in with service. Thanks all!

Er
Review №47

This was the best car dealership experience I have been through. Brice is fantastic and got me incredible deal that no one else could. They are honest and upfront about everything and will not string you along like other dealerships. I highly recommend this dealership for anyone looking to get into a car they want. Thank you ABC Hyundai and I love the Sonata.

Mi
Review №48

Found a vehicle online that I was interested in, filled out the information to get pre approved, and I keep receiving numerous emails for vehicles I never inquired about. On top of never receiving any more information regarding the vehicle I originally inquired about.

Co
Review №49

My roommate and I went to inquire about purchasing a vehicle from ABC on Friday, the salesman was literally the rudest and driest customer focused employee we have ever had the displeasure of dealing with. The very moment he checked our credit scores his entire body language and attitude went from bad to blatant disrespect, came back to our table and essentially ushered us out the door. We came with a large up front down payment but he wouldn’t have known that because we decided to take our business else where. Needless to say if you decide to go to ABC, stay away from the older tall guy with salt and pepper hair who wears glasses, because I’ve seen toddlers with more customer service than that man.

Dy
Review №50

Went in to see 2014 Ford Sedan yesterday and was completely unimpressed. I will say that I appreciate the sales member that helped me out with seeing the vehicle, but I did not appreciate the vehicle itself that was made to seem much nicer than it actually was. Nicks and scratches on the vehicle that werent shown in pictures, crayon marks on the back seat, stains and other marks throughout. I understand that its a used car, but the full lack of quality for the price they were trying to charge was ridiculous. The car has been there for 2 months and they never even did a full inspection. If they had, they mightve noticed that the stereo didnt work at all and that it probably didnt work because the AMP Subwoofer and half the speakers werent even there along with the spare tire!

No
Review №51

ABC HYUNDAI is amazing from customer service thru completion of my vehicle needs. I recently had Alex as my service advisor awesome guy he advised me every step until full completion of my vehicle he always go above and beyond. Thank you Alex

Me
Review №52

The speed and quality of service were prompt and efficient. The only issue I have with the service department is that the service advisors leave me standing there waiting for quite a while with no greeting or apparent urgency to find out why I’m there or what I need. Once they deign to acknowledge me, the rest of the process is great. But it’s always awkward and aggravating at the beginning.

Mi
Review №53

Glenn was the best salesperson we have the pleasure of working with. This is our 4th Hyundai purchase he was the best of them all. He is an asset to your business.

La
Review №54

Always 5 stars especially with Chad or Derek!

Jo
Review №55

Michael Davis was great. He was very professional and knowledgeable. He answered a few questions that I had and returned the car when promised. Definitely A+ service.

Ja
Review №56

Took my vehicle in for yearly service.Young lady checked us in and proceeded to get the service started.Everything was done and out the door in couple hours.Better than other dealerships I have been to.

la
Review №57

Jill helped me every step of the way as well as Lisa, who followed up with me to ensure service was top notch. Will definitely go to ABC Hyundai for any future car issues.

A.
Review №58

Really Happy with the Quality of Service and Team working here. Alex Ramirez was super helpful during my last visit.

Ru
Review №59

Bought a used car, buying process went smooth. Drove the car for a week and it was shutting off in traffic. The service department is very difficult to work with. Everytime I call, the advisor is with a customer. I leave a message, no return call. Finally, after 3 weeks of them having my car, I had to go down there to get answers. Even then I was ignored at the counter for a good 20 minutes before the advisor even looked up at me. After 2 hours there trying to get answers, he promised to give me a loaner car or my car the next day. No car the next day.... finally got my car back two days later. Still no answers on why it was shutting off. Very poor customer service. Very frustrating. Also, dont try to speak to the Service Manager, he is never available. Please go somewhere else, save yourself the frustration.Update: Talked to Neil, he is awesome, although it took me going down there in person to see what was going on, Neil got me a loaner car while repairs were being made. Good thing for that because my car was down there for an additional 4 weeks. The service department is a cold sore on the mouth of the Sales Team. Glad my car is fixed but even though it probably doesnt matter, I will never go to this Dealership again.

Ab
Review №60

This was my first time buying a car and doing it with abc Hyundai was just the best decision I’ve made for this occasion. I got the pleasure to be assisted by Bryce the whole way through. If you’re looking for not only a reliable vehicle and amazing staff to work with, you CANNOT beat these guys. Cheers!!!

Ga
Review №61

I came down from southern Utah, because the salesmen I had been dealing with in St. George were awful. They were pushy and rude. When I contacted ABC Hyundai about a specific vehicle, Esteban got in touch with me and set to jumping through all the hoops we had lined up for him, and he did so with professionalism and kindness. It got even better when we arrived at ABC Hyundai the next day. Esteban was extremely helpful and even apologetic when things didnt work out with the vehicle I had my eye on. I had a backup in place and he helped us get to where we needed to be to get into that car. Because of his professional approach to his job and his personable demeanor, I dubbed him Besteban, which he was immediately teased about. My car wasnt ready to leave the lot that day, because it hadnt been inspected yet, so we came back to southern Utah without it. Esteban went the extra ten miles (no pun intended) and picked me up at the airport, on his day off, so that I could take the car home a few days later. I never expected him to do that, but he did, and it was his idea. Besteban made the experience as painless and easy as he could, and we appreciate that very much.

Vi
Review №62

Had a positive experience with ABC Hyundai. Our second purchase from this dealership has been awesome. The sales team were amazing and made our sale purchase less stressful and overall great. And for our sales rep, JR Casino, did a phenomenal job. He stuck there until we got the deal we were looking for. We felt no pressure from him. I will definitely recommend this place to my friends and family.

Sy
Review №63

Derek Smerke is a great service representative ABC Hyundai, he has taken care of both of our cars and has been nothing but efficient, respectful and has delivered his promises always in a timely manner! If Derek is not available, we wait until the day he is available, absolutely goes out of his way to satisfy everyone!

Na
Review №64

Worked with Estaban on finding me the perfect vehicle! He worked hard to find a vehicle that suited me and my needs. I ended up going home in a beautiful new suv that I love! Definitely recommend working with him!

Di
Review №65

Staff was nice. Facility was clean. Alex was extremely helpful when he checked me in for my service appointment.

br
Review №66

Jb or Jarrell Brooks had excellent customer service. I really felt like my best interest was at heart as opposed to someone just trying to sell me. Excellent associate!!! I would and have recommended him to friends and family

Ra
Review №67

Bought a vehicle less than 30 days ago. The other day my car died in a parking lot, got the battery tested and was told it was a bad battery. Called the service department and was told since it was less than 30 days from purchase they would take care of it and to bring it in Monday at anytime and they would look at my car. Called that Monday right before i was going to leave my house and was told they would have no way to look at my car that day and that they cant replace my battery unless a sales person approved it. So called the sales number and was told to bring my car in right away and service will look at it. Jump start my car, drive 25 mins to the dealership only to be spoken to like I’m an alien and they don’t know who said what and that they cant replace my battery and the sales manager wouldn’t approve the replacement. This place is disorganized and the staff is obviously not on the same page. I would expect better customer service for someone who just bought a vehicle less than 30 days ago.

Ro
Review №68

Five star as service advisor Derek did a great job taking care of my wife’s car. But what’s the point of making an appointment if it takes almost 4 hours to get your car for a simple oil change. They should have a bay area just for oil change so customers don’t wait forever....does it make sense

Cy
Review №69

Im so glad that my 2 cars had the maintenance service done yesterday due to the pandemic. Thanks to Gary Gurren! Hes so nice! Good customer service!

Os
Review №70

Satisfying experience by far with the 2 gentleman I spoke to while there. J.R and Cole provided me exceptional customer service the first day I went and the second day I went to view vehicles. They listened with open ears and provided me great information. Although we did not get a deal going for the 2019 RAV 4 even though I was promised a deal by text, I am happy with their help and the way they carried themselves. I know it is not on them to get the deal done but the GM so it is unfortunate. Believe me, I went to DW Toyota and other dealerships and these two guys showed me that good service does exist. If you don’t get a deal blame the GM because they want you to finance under their terms instead of giving you the deal or price you agreed to over the phone.

A
Review №71

Mike Vega was super cool. I was with mike alone for 5 hours so I appreciate his patience. Cody in finance was upfront and honest about everything. With what my credit was, I feel like I got shafted on apr a little bit but I won’t lose sleep over it. Also, I bought the sonata sel plus. Little disappointing to pay $36k for a car with no power passenger seat, just some manual garbage. Besides that, every other part of the experience was great. Dealers get a bad rep nowadays. Salesmen don’t sell anything, the products sell themselves.

Ed
Review №72

Took my Santa Fe in for service and a recall notice. Everything was done in a timely, friendly, manner. Very happy with results.

Wi
Review №73

They were able to service my car before the scheduled appointment, complete the repair in one day, and even petitioned Hyundai corporate to cover my trunk latch repair under warranty. Many thanks to Service Consultant Derek Smerke & the entire team at ABC. Professional & very helpful!!!

Ti
Review №74

Love this dealership! James Flood was really amazing, honest, up front and helped me purchase my first car. He got me a great rate and really made me feel like he cared about ensuring I was happy with what I was getting. If I buy another car, I won’t go to any other place or speak with any other person & I recommend all my friends to speak with him!

je
Review №75

Gaby was excellent and overall service was excellent. Unlike the other dealerships I visited, they did not put a lot of BS add-ons onto the car be selling. The website was also excellent as they allow you to see the window sticker before going down so you know exactly what add-ons are on each car beforehand. Excellent service from the service team, Max was extremely helpful and willing to assist me with some questions I had on my car.

Li
Review №76

It took about 2 hours to complete the sale. The 2021 Tucson I saw on the internet was already sold. My salesman, Mr. Beers, had a beautiful blue 2022 Tucson brought up front. It has all the new safety features on it. Besides being a beautiful blue was loaded. I spent about $5,000.00 more for the 2020. It was totally worth it. This is my familys 5th purchase at a Hyundai dealer! I highly recommend ABC Hyundai! Everyone from salesman, finance manager, detailer were great. I love my new Blue Tucson!

Da
Review №77

Didn’t feel super welcomed initially, as soon as I walked in a guy in a suit aggressively asked who I was there to see, no hello or anything.The guy who helped me was super nice, I really liked him. I insisted on cancelling my appointment because of my credit, but I was told about how they’re paying $5500 over KBB value for trade ins and how a majority of their clients have 400 credit scores and there’s options for no down payments. There was no mention of any of this in person though. I’m guessing I was just told all this to get me to come, which makes me wish I could get that hour of my life back, but at least the person that helped me was very nice and courteous. If you have less than stellar credit, I would avoid here unless you have a co signer and/or a large down payment ready.

Ro
Review №78

Special shout out to Taylor for helping me out on my Kona purchase. Real professional, friendly, and made sure I was well taken care of. Will definitely recommend ABC Hyundai to friends /family

La
Review №79

I bought a 2021 Hyundai Tucson, in December 2020. I was told it came with free oil changes and since I bought the extended warranty everything would be covered. I came in for my first oil change and was told I only get free oil changes at 7,500 miles and 15,000 😒Thankfully its only $38 for an oil change but the sales woman was misleading.Im getting it serviced at the Hyundai off Sahara and Rainbow and Anthony explained what services would actually be included. I appreciate his honesty and picking up the slack from the other dealership!

Mi
Review №80

Esteban lopez was very patient with me, and worked incredibly hard trying to get me a deal I could afford. It unfortunately was still out of my budget but he was super nice, and Ill be sure to come back when I have my funds in order.

La
Review №81

Michael Davis was absolutely wonderful, he definitely deserves a bonus for his work during your shutdown as your new owners took over, as far as me I am extremely disappointed in the dealership, my car was there for a week and a half as you were closed and waiting for an alternator to come in. I have bought 2 cars from ABC Hyundai and I am not sure if I will return, I believe through the frustrating time of having to wait for my car the dealership should have done something and they chose not to, I missed 2 weeks of work and also I do think that the dealership should have found a way to have had loaners available! Again Michael was wonderful and I am sure this time was stressful! Yes

An
Review №82

Michael Castello made car buying process painless! Michael is personable, plain spoken and informative. I felt no pressure and am happy with my new SUV.

Sh
Review №83

Great staff here! Been to many other dealerships and non were as friendly as abc hyundai. Esteban and Taylor are your go-to guys did not feel pressured At all and was very patient in helping me find a car.

Sa
Review №84

I had a very nice experience here. Brice was excellent and made the entire process smooth and easy. I highly recommend this place.

Al
Review №85

Our buying experience was very pleasant. Justin Beers made sure we got what we wanted. My wife and I truly appreciated his caring demeanor. He genuinely showed us he was there to help. Thanks again Justin!

Je
Review №86

Best service I’ve had thus far! Big thank you to Albert!

Ti
Review №87

Fantastic dealership with amazing staff! Taylor Presti is great and got me into exactly what I wanted. He is responsive and never made me feel like I am bothering him. This dealership also doesnt keep you there all day which is a nice change. Quick and easy financing options and an A+ overall!

Ha
Review №88

ABC Hyundai was the best car buying experience we have ever had. Our salesperson Mike Vegas was outstanding! No hard sell or pushing. Mike answered all of our questions professionally and politely. When we told Mike we wanted to think about it, Mike said Absolutely, no problem.He allowed us the time to sell ourselves, without pressure. Also, the service dept. Is awesome.Harold & Gina Burt

Ri
Review №89

Took my Tucson in for oil change. Great customer service and advisors are always friendly and service is fast. I trust these guys to take care of my ride and keep it running great.

Sa
Review №90

Gary was responsive and helpful. He gave me options and communicated clearly.

Al
Review №91

I received excellent customer service and Alex was great! He listened to my concerns and addressed them accordingly.

St
Review №92

The salesman Everado Williams or (Shane) was excellent and made this deal happen.

Ho
Review №93

I purchased a new Hyundai Sonata through a great sales person name JB, great customer service easy transaction and I recommend him and ABC Hyundai to all my friends and family.

Ka
Review №94

I had the best experience at this Hyundai store . As a unsure 21 year old, I actually felt extremely comfortable there thanks to Brice Bensimon . He made sure I learned about the process and helped me get the exact car of my dreams even if my stats where iffy. This location truly is worth it and I’m so happy this is the place I choose to get my vehicle from . The Staff was incredible and getting the car was such a smooth process.

Ed
Review №95

Great service at ABC Hyndai!! Always a good experience each time I bring my Sonata in for service. Derek & Jeff are my preferred advisors, always professional and very knowledgeable. Also Jonathan (Sales) is the best. Always honest and welcoming 🙌🏾 Thanks ABC HYNDAI Team 🙏🏾⭐️⭐️⭐️⭐️⭐️

Da
Review №96

Speaking of my Battery of my hybrid car. My car was down as can’t find my battery in front trunk. Serviceman didn’t tell me about my battery in back trunk. It costs 370.00!! If they tell me which it is then I will buy a new battery than expensive cost in dealer.Shame on Dealership !! What a Ripped off!

Ta
Review №97

Working with Taylor was a joy. He kept us up to date in every step of the process.

Le
Review №98

We couldnt have ask for a better experienceJB took care of our every need the first time we brought our Elantra 6 months ago. Once we were ready to purchase another vehicle we knew exactly where to go. And once again my conversation with JB started with a text where hes listened to what I wanted, sent over pictures to match what I told him and made my decision to purchase a second vehicle at ABC Hyundai and easy one 💕💕💕

Al
Review №99

Typically, buying a car is so frustrating and maddeningly difficult youd feel compelled to take on the entire dealership staff in a brawl. Not so at ABC Hyundai. I showed up pretending to be distant and apathetic toward buying a car, but after a short conversation with salesman Jonathan Mason, I quickly realized I was in good hands. Not only is Jon incredibly nice and personable, hes knowledgable, reasonable, direct, and sincere. He wont try to upsell you, but he does want to make sure you buy the car thats right for you. Aside from that, ABC Hyundai was fair in their offer for my trade-in and gave me a good price on the car I bought. I kept trying to look for ways I might be getting screwed beyond the normal car-buying racket, and it was hard, if not impossible, to detect. Jon seemed to be upfront about everything. His only mistake was that he told me new Hyundais had a 5-year bumper-to-bumper warranty, when in actuality its a 5-year limited warranty; also, it took much longer than expected to get out of the dealership once we made the deal, but that wasnt his fault. Overall, my experience was excellent, and I left feeling great about my purchase. Ill definitely come back when its time to buy a new car and Id recommend this place to anyone.

Ma
Review №100

James Flood was our consultant and got me and my husband into to our dream car! He was extremely helpful and informative. I definitely recommend going to see him. He bent over backwards and his customer service was 10/10!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:6825 Redwood St, Las Vegas, NV 89118, United States
  • Site:https://abchyundai.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 702-475-8698
Categories
  • Car leasing service
  • Auto broker
  • Auto market
  • Car dealer
  • Car finance and loan company
  • Hyundai dealer
  • Motor vehicle dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9am–9pm
  • Tuesday:9am–9pm
  • Wednesday:9am–9pm
  • Thursday:9am–9pm
  • Friday:9am–9pm
  • Saturday:9am–9pm
  • Sunday:Closed
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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