After a very comfortable, thorough and instructive sales experience with Bianca earlier this summer (purchasing our 2021 XC90), we incurred a chipped windshield on a road trip in September. Our service experience with Xavier Ortega and the service department at Findlay Volvo was outstanding; responsive, thorough and very friendly. While there we had a tutorial with product specialist Maverick Watson helping us to better understand and take advantage of the sophistication and multiple features of our XC90. He was very knowledgeable and a big help to us. Thanks to all there. We highly recommend Findlay Volvo...Las Vegas.
This was easily the best car buying experience Ive ever had. I flew in from out of state to look at a car I had found online and discussed with them. They had it out front all cleaned up and ready to go. The negotiation and purchase process was very low pressure and streamlined. Everybody I dealt with was courteous, friendly, and helpful. I received some dealer and manufacturer swag and a big tech briefing on the car. I highly recommend you do your car shopping at a Findlay dealership. Ask for Rico in Sales, he went way above and beyond my expectations!
Findlay Volvo cars Las Vegas is the best dealership I have ever worked with. I had a wonderful experience, I’m already looking forward to making business with them again. I obtained an excellent buying experience provided by Fred Mayer. We were greeted with respect and friendliness upon our arrival I felt valued, exclusive, remarkable, blessed, overjoyed, and please. I bought my Mercedes Benz, GLK 350, 4matic a week ago with very low miles at a mouth dropping price!! I got 4 brand new Pirelli tires, new windshield wipers, a tuneup, and a full tank of gas, all in my deal with no extra charge!! They went above and beyond! exceeding my expectations! I highly recommend them, I flew in from out of state, but Findlay Volvo made me feel at home with their outstanding quality service, how a dealership should interact and treat customers. I sincerely appreciate your efficient, gracious, customer service, the level of detail demonstrates the way you conduct business as if we were family. Ask for Fred he is the best!!! Do yourself a favor and check them out!
The service team at Findlay Volvo always do a great job servicing my vehicle. A really nice touch is the video walkthrough they provide you for each service.
Can I just say... that whether we buy a Volvo or not (audi may win)...Travis (Manager) and Ricardo (Sales) were super easy, awesome, and informative to work with. I HIGHLY recommend them 10-out-10.
To start off this was the least painless, quickest, and most enjoyable car buying experience of my life. Right from the start Jason Brown, Sales Manager was caring, he listened to what I Actually wanted, didn’t try to push me into something I wasn’t interested in and he never talked over me. told him which kind of vehicle I want with the certain options I had in mind, he found me the wagon of my dreams, and gave me SUCH an amazing offer I couldn’t refuse it!! he made the application process fun, not at one point during the entire buying experience did I feel like I was even buying a car, it was so much fun when it came time to take delivery I thought there was more to do still! Then when it came to showing me how this car works, yes I’m 28 and I was still lost! Terrance Robinson, The Volvo Brand Specialist, was a warm, caring and SUCH a friendly and funny person! What’s usually a boring drawn out process of setting the car up to exactly how I would like it, it was so much fun and I had a great time I didn’t want it to end so I just kept asking questions 😂. I will say that if you don’t buy your next Volvo/Car/SUV/Wagon from Findlay Volvo of Las Vegas you are making a HUGE mistake! Thank you again to Findlay I will 100% be back for my next vehicle ❤️
Unprecedented car buying experience! Rico and CJ were truly amazing, they took the time to configure the best way for financing/leasing. I usually dread going to the dealership or having to service my vehicle because of the lack of communication and actual care for the customer. But this was a great experience from the moment I walked. They were very genuine and helpful! After this, I seriously wont be going anywhere else. Highly recommend!
I want to thank Bianca Blandon for her attentive and professional experience at this Volvo Dealership, Sahara Ave.I really enjoyed the experience of searching for a vehicle. The staff was also friendly and informative of their products. I can honestly say this dealership and the service was exceptional. I would recommend anyone searching for a safe, reliable vehicle, and non-pressure service to utilize the Volvo Dealership on Sahara in Las Vegas, NV. Thank you again, LaChanda S.
The video of how they check out and diagnosed the problems was a new one on me. It was cool! The staff was very professional, very helpful and the work done on my car, so far, was perfection. Thanks 👍👍👍 cant wait to see the new place!
First off, I just want to say that this is by far the BEST car buying experience I have ever had. I worked closely with Wayne throughout the entire process and I felt valued and dignified; he wasnt pushy and I appreciate that more than anything. The dealership atmosphere was very professional/family oriented and everyone there gave off good positive vibes as if they enjoy what they do. I would buy again and again from Wayne especially if they have more vehicles like my Red R-Design XC90.
Just bought my new Volvo. Rico was our Sales Associate. He was professional, friendly, not pushy. We also chatted with Mel and Terrance assisted with showing me all the great features. By far the best car buying experience I have had in 20 years! Quick, easy, painless! Amazing team and product!!!
Jimmy, Rob S. and his team are EXCEPTIONAL! After my initial call to setup a test drive, Rob S. and Jimmy met me on the driveway and showed me the beautiful 2020 XC90 in white. Rob took the time to show and tell the vehicle and all its perks, then we went on a test drive to really get a feel of the vehicle; everything about it exceeded our expectations.To make long story short, Rob was there for us from beginning to the end, especially working late on New Years Eve to insure we had everything we needed to take delivery of this car. My wife and I absolutely loved our experience at Findlay Volvo and their team. Two thumbs up!
Whether it is regular or spur of the moment service. The Service Staff always treats me like a Loyal customer, which I am, and with respect. Always friendly and helpful whether it is the service rep you are working with or one filling in for them.
We were shopping for a small, well equipped SUV with safety & security the most important characteristics. We had a budget and the Volvo XC40 fit the bill. The sales staff (Diane and Ricardo) were terrific. They were knowledgeable, helpful and attentive. They listened to our needs and budget restrictions and came up with a model and price point that fit like a glove.The vehicle (so far - weve only had it a couple of weeks) is terrific! The styling and technology are perfect for our needs. We love the car and buying experience at Findlay Volvo! We dealt primarily with Diane on the purchase part of the transaction. Ricardo was invaluable on the instruction side. Theres a ton of tech in the car and he was patient in filling us in on the basics. We are very happy!
We were treated with respect and a sincere effort to find the right vehicle for us. we are delighted with our new vehicle!
All right guys I don’t know where and how to start. Long story short I was looking for a new car for weeks. I did my research online, went to couple of other dealerships and no luck. It was so stressful to find a new car especially being a first time buyer and having all the different cars to choose from. To be honest I wasn’t even considering Volvo as my choice. After spending good amount of time at looking at different cars I saw the “Volvo” logo and for some reason decided to give them a visit. As soon as I opened the door I was greeted my an AMAZING worker Terrance. Honestly he probably was the reason why I felt so welcomed in the first place. Very friendly, energetic, and knowledgeable individual. He then introduced me to a person who made the whole process as easy, professional and fun as it could be. Her name is Bianca Blandon. She deserves more than 5 stars for her service and professionalism. Never for a second I felt like I was being lied, pressured or anything in that nature. She took her time to show me their vehicles and explained me everything that I needed to know. Later when I was ready to talk numbers she called her Fin. manager Mel. Mel is a special one. Very friendly and knowledgeable worker. Him and Bianca helped me to make a GREAT deal that I couldn’t say no. Overall I had an amazing first experience of buying a car at a dealership. It was fun, easy, and stress free day at their office. I am happy customer for sure!!! All the best to Bianca, Terrance, Mel and the rest of their team. Happy holidays!
I love this dealership! They go above and beyond to provide the BEST customer service!!
Bianca and Rico took such great care of us at Findlay Volvo! My husband and I have bought/sold/leased/sold/traded several cars over the years and this was our best experience yet. The environment is comfortable and they are truly trying to find what is best for you. Everyone was so friendly and helpful during and after our experience. Highly recommend this location for anyone even considering a new car! Thanks so much for everything!
The service is poor they started using aftermarket parts not own anymore a have an issue with the brakes on my 2019 Volvo XC90 and they can’t explain why it make a loud noise every time a brake the answer is not original parts used
The entire process from beginning to end was seamless. Ricos attentiveness and timeliness made the car buying experience painless and truly enjoyable. The whole team at Findlay Volvo was friendly and super helpful and worked to get me my dream car!
The process was quick and easy. I called ahead and Diane Casiello had the car I bought prepped and ready for my test drive. After that it was just the process of signing papers. I received a great value on my trade.
What a great experience! Can’t even compare them to other dealerships. The customer service was excellent with friendly stuff. I have to thank Ernesto, our sales associate who helped me from A to Z. Just wonderful! And of course the Volvo speaks for itself. Thank you again 🙏🏼
Diane Casiello went above and beyond. Answered all my questions, with step by step instructions for every feature of the car I am buying. I can not express enough how awesome she has been. Thank you Findlay Volvo, CJ and especially Diane for truly amazing service.
Great service and nice facility
Nice dealer kind of small but they had everything you needed.
I appreciated everyone at Volvo so much! Wayne was my salesmen and he was so kind and helpful. I was in a bind! My BMW failed me, needed a new engine...and I was suddenly without a car. The Volvo dealership was so chill. No hyenas there. Lol! It was comfortable. I was there with my two young children and the employees were so accommodating. I went in to test drive one of the vehicles I found online and found it was a bit too small. I asked Wayne if there was a similar vehicle but larger- I’ve never ridden in a Volvo before and knew nothing about them. He showed me the next size up but it wasn’t quite as sporty looking as I would prefer....but it was the lesser expensive option. I appreciated that Wayne did not try to up sale me at all. It was all my doing when I wanted to find more features. As I was browsing he asked if me or my husband was in the military because he wanted to offer any discounts that could be available to us... he was so accommodating and forward with everything. I ended up purchasing a 2021 xc60 all wheel drive T5 model. It’s so sporty and drives amazing. It’s got every feature you could imagine. It’s classy, not flashy. A mom car dream. I’m thankful for Wayne. I did two test drives and all of the paper work in the matter of 3 hours. It was quick, and again, all of the employees were so kind and lovely. I’m blessed I was able to do business at Findlay Volvo. Thank you!
Awesome dealership. Great people.
I started car shopping about 2 weeks ago. Knew exactly what I wanted. Porsche Panamera. After seeing several dealerships and wasnt too impressed, I came across a new listing on Auto Trader by Findlay Volvo for the exact model, year and color I was looking for with only 31k miles on it. This ride was practically brand new.Headed straight to the dealership and was immediately greeted by Wayne.He was very friendly and professional. Explained to me the car just came in as a trade and wont be available for showing until a few days later since they had to do some detailing and get it in tip top shape.I was already sold before even test driving the car because of Waynes professionalism and willingness to work with me and get me financed effortlessly. He followed up with me the next few days and had the car ready in record time. Now I have been buying cars for over 30 years and I can confidently say this is without a doubt the most hassle free, amazing car buying experience I have ever had. Wayne is the diamond standard for car salesman and I am extremely grateful for such an impressive and hassle free experience. All other dealerships should follow this model.Thank you Wayne, Rob and the whole team at Findlay VolvoHighly Recommend.Kenny A
We have to post this review for Findlay Volvo - and specifically for Diane Casiello who helped us in our Volvo purchase. My wife and I are committed Volvo owners and this is our 3rd Volvo in 15 years. We have dealt with many sales people in the past, and the experience has never left a very pleasant memory...until now. Diane by far is the best sales specialist we have ever dealt with - not just at Volvo but at any dealership over the 40 years we have been purchasing vehicles! We purchased a Volvo S60 Inscription with Dianes help. Diane greeted us and made us feel at home, took us to the car we were interested in and walked us through all of the basic features. We then went back to her office where she guided us - not pushed us - but guided us through our options. The whole experience was informative, friendly and even a little fun! We were planning on financing through our credit union, but Diane actually found us a better interest rate! We had a trade in and negotiated a bit on the price for that with their finance manager, but this was again, very straightforward and low pressure. We also received a great hands-on tutorial from Terrance who is enthusiastic and a pleasure to work with.To top this all off - Diane informed us that their main system was down and that our car did in fact need a software upgrade for which we would need to return. We live in St. George Utah and it is a 2 hour drive back to Las Vegas for us. However, we were also leaving on a trip the following Friday. Diane had us drop the car off at Findlay and keep it there for the week while they did the upgrade and some additional checks on the car (including another free wash!). She also paid for our Lyft rides from the dealership to the airport...including a return ride on our way back to pick up the car!We received top-notch service from Diane and the team at Findlay and would recommend them to anyone looking for their next - or first! - Volvo.
Volvo Las Vegas sets a high standard and exceeds expectations for service..The team is always personal and professional. Its always a great experience when I need to use their services.
Bianca Blandon is the best. Very profession and super nice. Answer all my concerns. If you wanna buy a Volvo I recommend her.
We went from initial email to delivery in 72hrs...couldnt have asked for a better experience all around. Diane took care of the sales side and Jason handled finalizing details. Our 2020 XC90 is all we could have wanted, fully loaded and the incentives, Costco program, loyalty discount and dealer perks made the deal too good to pass up. We deserve a fair price and the dealership deserves to make a profit. The team hit the sweet spot. Well done!
Customer service is amazing!!. Wayne K and Mike are both amazing. Thank you for my 2015 mini cooper, its prefect. Thank you both for the WONDERFUL CUSTOMER SERVICE you have provided to me. I appreciate Everthing you guys have done and are doing!!
Picked up my new Volvo XC90 2wks ago from Volvo Las Vegas. Ricardo Guzman was super helpful, very professional and knowledgeable. thank you for everything, RicardoWe love our car.ThanksKevin Z
Always great service and friendly attitudes.
Flew down to Las Vegas from SoCal after corresponding via email about a 2020 XC90 T8.The numbers looked decent and the deal seemed better than anything Ive found in California.Ive had my doubts (based on previous experiences with other dealers) but upon arriving the numbers didnt change, the deal was the same as promised and the car was there.It was the first time I travelled 300 miles for a car but it was worth it.Thank you Bianca & James for making it easy and painless!I will definitely refer friends to Findlay Volvo Las Vegas.
Nice facility very professional just not very organized
You can tell a lot about character through actions and this management team went above and beyond!!Definitely a dealership that is top notch who has best in class service!!!Thank you a ton!!
We went in to look at vehicle that my husband had called about. Gary K. had the vehicle ready and waiting for us up at the front of the store. Gary was friendly and professional and made the process of buying the vehicle easy. It was one of the shortest and easiest car purchases that we have made. We would definitely recommend this dealership and Gary K.s 5 star service!
I was in need of key fob programming as my vehicle was stolen. Findlay Volvo not only completed maintenance within a timely manner, but arranged to have my vehicle towed from the impound to the dealership at no cost to me. A beautiful representative, both on the inside and outside, had the vehicle washed and waiting for me when I arrived to the dealership. This company exceeded my expectations by a long shot. I highly recommend Findlay Volvo and am now compelled do business with them in the future. Thank you so much!
Cant believe Im saying this but they made buying a car FUN! Nice people. Salesman Ed Salvatierra was awesome - found me exactly what I was looking for in a pre-owned car and he didnt waste my time with cars that didnt have the features I was looking for. Dealership was beautiful and cold water was great ;) and it was stress free. No pressure, but lots of information. The service department detailed my car and made it look like new and did it in record time. As a bonus - when I drove my Lexus to the car to pick up the Volvo - they noticed a bumper issue that Lexus told me they couldnt fix -- and Volvo fixed it on the spot for me! AND - I got a great price - the Sonic price was lower than what my research on Consumer Reports told me I would probably have to spend. I am 100% satisfied -- Id recommend this place to anyone, even if you dont want a Volvo because they also have a LOT of different brands of pre-owned cars, and Ed can find you anything you are looking for.
My husband and I had been looking for a specific S90 that only 2 dealerships had in stock. We decided to fly out to Las Vegas to purchase the car from Rob. From the very beginning he was attentive in providing us premium service answering our questions and feeling confident about the purchase, although we hadn’t seen the vehicle yet. Hands down Rob provided the BEST CAR SALES EXPERIENCE EVER! Rob showed us premium service to compliment a premium car. I would definitely recommend buying a Volvo from Rob!
My wife and I recently got into a beautiful S60 T8. This is our fourth Volvo and we couldn’t be happier. Priscilla our sales person really did a great job explaining the car and helping us get what we wanted. She was very knowledgeable about the cars and never pushed us to make any decisions. We had the chance to talk the with Jim the GM of the Dealership. Jim was a real stand up guy and helped us make our decision. We wanted to say thanks and share our great experience with the staff at Findlay Volvo.
Fred and CJ were both amazing! As was the Sales Manger, but I did not catch his name. I sold my Lexus at the beginning of the COVID quarantine/lockdown, and in October I needed to buy a cheap used car - under $20k - to hold me over until the economy improves. I was ready to buy a Tesla in March - but cant afford one now due to my reduced COVID income. We looked at a lot - mostly BMW and Lexus - and were always treated as sub-par customers at that price point - looking at old, beat-up cars with a lot of miles... until we came to Volvo. They have 5-star service, and we walked away with a certified pre-owned S60, under warranty with 1% financing for well under my budget. My car looks and feels brand new - has more features/tech than my $65K Lexus had. While I only planned on keeping it a year or so until I can buy a Tesla, now, I love his car, and am excited to see Volvo’s upcoming electric line up. I’m so blown away with the quality of this car, they may just have a customer for life if/when they go full electric!
Excellent experience at Findlay! They were patient, listened, and allowed us to make the decision. We purchased a CPO Volvo and I would highly recommend Rob, he treated us like family and I would go right back to him with any future Volvo needs. Thank you again, Findlay!
My Volvos first service and it was flawless, dropped off at 0700 and picked up after lunch. No issues with the car and they were able to repair the scuffs on two rims. Had the loaner back in no time. No issues thus far and the service adviser Jarrett was great. See you in 10000 miles!
My Volvo buying journey started at Courtesy Volvo of Scottsdale in Arizona on 09/11/2020. My daily driver 1994 Volvo purchased new was ready to be traded in. I test drove a 2017 S90, and really liked it. What I didnt like was how I was treated (I had two older vehicle trades, and bullet proof credit). The salesman kind of laughed at my trades and made promises of following-up with photos and videos of another car they were getting in (the next day or so). His poor attitude and lack of follow-thru, and my gut feeling about the whole experience told me to look elsewhere.That same night, I found another 2017 Volvo S90 online in a color I liked Only problem it was in Las Vegas, NV at Findlay Volo, and I live in Phoenix, AZ. I sent a text request to get the E price via the Findlay website. The next morning (Saturday 09/12/20 at 9:43 AM I had a response from Rico Gimmellie - Executive Volvo Brand Specialist. He confirmed the painless price and gave me more details about the Volvo I asked about. By 11:51 he asked if I wanted him to send a video of the Volvo. I couldnt believe it and said sure (how nice is that?) In the Las Vegas heat he made a complete tour video of the Volvo (inside and out).I asked him if Findlay would take my two older trades. He said Yes. He also walked me through how painless it would be to buy a car out of state. By 2PM after all of Ricos 100% top notch customer service - I asked if he would hold the car? Rico said yes with a deposit. By that time it was too late for me to get to Las Vegas driving before Findlay closed. The next Friday 09/18/2020 I and my partner drove our 15 year old cars from Phoenix to Las Vegas (302 miles one way) and a (4 & 1/2 hour drive one way). By 4PM we had left our two 15 year old longtime friends in the Findlay lot on Sahara Avenue and made two new friends in Rico Gimmellie and Findlay Volvo! - The whole experience was 100% customer satisfaction. Rico Gimmellie and Findlay were extremelypro-active in COVID-19 safety. From test drive to showroom social distancing, etc... Rico Gimmelie even presented me with a gift bag at the end of the transaction (that was full of Volvo swag). What a nice and genuine gesture!!! Rico Gimmellie is a credit to Findlay Volvo of Las Vegas, and Rico Gimmellie, Jim Diguilio (General Manager of Findlay Volvo) and Findlay Volvo are a credit to the Volvo brand and the Volvo Corporation! - I will recommend Findlay Volvo of Las Vegas to anyone and will consider them first and foremost when I need or want another Volvo. My only regret is I cant get mine serviced there. I never would of thought I would drive (604 total miles) and spend (8 hours and 80 minutes) of my time to purchase a car elsewhere and get it back home to Arizona in the same day. Findlay Volvo of Las Vegas made it all worthwhile from my very first text message. I would do it all again without hesitation. The Findlay Volvo quality, friendliness, no pressure sales, over the top customer service and genuine attitude to do right by the customer and leave them with smile on their face will win you over. It did me! Simply the Best is what Findlay Volvo of Las Vegas is. P.S. I love the car, and their inventory speaks for itself.Long Live Findlay Volvo! Keep Up the Excellent Work. Grateful to do business with you.
We hand a great experience with our rep Wayne. He had true southern hospitality here out west. Wayne was knowledgeable, patient, and most of all not your typical pushy dealer. He took the time to show us all the inventory (including items on the back lot) and walked us through the whole process. If we had to do it again we wouldn’t change a thing.
This was the best car buying experience I have had to date. Smooth and seamless even though I was an out of state buyer. The car was perfect, better than if I had ordered it myself. Demont and Priscilla were wonderful to work with. Very professional, excellent communication. They spent as much time as I wanted understanding my new vehicle. Highly recommend this dealership.
This is the only volvo dealership here in Las Vegas,Nv. But most of the time its nice to have a dealership. I dont have any work done there because of the cost.
Had a great experience with Wayne Kassouf and the rest of the team at this dealership. Wayne was very up front and transparent in everything. They didnt have what I wanted on the lot when I went, and he kept me updated and informed of when the car I was looking for would be available. No pressure, no hassle, and no typical car sales antics. Definitely would recommend coming here if youre searching for a Volvo in the Las Vegas valley.
We highly recommend Findlay Volvo to anyone in the market for a new vehicle. We’ve been searching for a vehicle for about two years. We visited several dealerships in the Las Vegas area and luckily visited Findlay Volvo! Findlay Volvo was by far the best dealership we visited – Nate Scott, Volvo Brand Specialist and Michael Boatman, Sales Manager provided a positive atmosphere and educated us on the Volvo’s technological and safety features. Every aspect of our buying experience, from the test drive, getting to know the vehicle and dealership (maintenance service, etc), signing the documents, to vehicle delivery was outstanding. This dealership is definitely committed to excellence!
1st time there. GREAT customer service from Jarrett Wallace in their Service Dept. Friendly, professional, polite, very knowledgeable, extremely helpful. I just had a couple of questions and couldnt find the answers in the manual. He took the time to walk outside to where my car was parked and showed me how to program (reset the computer) to adjust the exterior side view mirrors so they worked properly. Ill be back!
This is my second car in 5 months I got from Volvo of Las Vegas. Again I have to say Awesome service. Very easy transaction. No pressure. Jesse helped me find the right vehicle a 2017 Volvo S90. Gary in finance helped set me up with extended coverage for my S90. I highly recommend going to Volvo for new and used cars. With 3 lots of cars you will find one you like. You will be amazed at how easy and stress free it is to buy from Volvo of Las Vegas
Robert Schweizer is absolutely amazing. Extremely knowledgeable regarding the Volvo product. Rob is Professional, Polite, and Focused toward the customers needs. Highly recommend Rob.
I have got to be the hardest customer for a car purchase. I shop for weeks, know all details of price and quality far in advance. I was extremely satisfied with the many weeks of drop by test drives and then my purchase this week with Volvo Las Vegas. Great group of professionals. Highly recommend. They even were fair with my trade which was an added bonus.
Very pleasant experience. Good distributor. Their sales people are also great. A man named Paul helped me. He is sincere, warm and friendly. Willing to help me every problems. few days ago Ill come back when I buy the car. He is still willing to help me warmly. His name is Paul ,very good guy。 i willing to give 10 stars
Nice clean place. Friendly Staff.
Diane Casiello was a pleasure to deal with. I shopped the car all over the Pacific Northwest and she gave me the best deal. Highly recommend the dealership and Diane. Great representation for Findlay.
Great cars. Less one star because they tried twice to sell me maintenance outside of of my warranty that I didnt need and when I objected told me whats the difference to you, we get to write it off anyway ... Read: tried to sell me completely new engine (engine had nothing wrong with it) on a brand new, less than a year old car. Salesman also attempted to do maintenance under the hood after hours and lost a screw under the hood. Spent hours looking for it...But, overall would recommend Volvo cars in general to anyone. Theyve saved our lives before and theyre reliable cars.
My experience at Findlay Volvo Las Vegas was by far the best auto purchasing experience I’ve ever had. The sales team and the GM Jason made the buying process easy and enjoyable. Satisfying experience from start to finish, no games and great results. Thank you Findlay Volvo team I’m enjoying my XC90!
My experience at Volvo of Las Vegas was superb. Our salesman Jonathan was knowledgeable about the car courteous and respectful. The General Manager Lane was extremely nice and made sure that we were well taken care of. They gave us an extremely fair price for our used SUV and really worked with us to get us in the car we wanted for the payment we wanted. In all honesty I cannot say enough about how positive an experience this was. A big thank you to the team at Volvo of Las Vegas!
Nice clean lot,lots of nice cars
Arriving at the dealer for my appointment an hour early I had to wait until a service rep was available. This took only a few minutes. My rep, Jim, was busy with another customer so a different rep performed the initial paperwork and examination of the car. While waiting for Jim several employees passed by but none acknowledged me or offered a good morning or hello. I was annoyed at this.After a short time Jim finally addressed me and completed the paperwork on my car. He arranged for a loaner and I was on my way. He called a few hours later advising the work on my car would take longer than originally estimated. A few hours later he called saying the car was ready.When I picked it up it was washed and detailed - a very good job.Overall I was pleased with the service and the attention given to my vehicle. My only issue was that the service people did not acknowledge my presence until I was ready to be serviced.The coffee is great.
Loved this buying experience! Great value, quick transaction. My sales advisor Wayne Kassouf was a pleasure to work with. He has a great manner about him, very friendly and easy to talk to. He was very knowledgeable. He was great at representing the highly respected Findlay brand, known for unmatched sales and service.
The service handled by Debbie is excellent. I give her a 5 star rating. She always do an awesome job! Most of all I love my Volvo. If I buy another car, it will be another Volvo. Thanks, Debbie! Job well done!
I want to thank Wayne Kassouf for his professionalism and for all he did so that I could own the car that I have always wanted. For always taking all my call and answering all my question. Thank You so much.I recommended anyone looking to purchase a Volvo to go see Wayne at Findlay Volvo in Las Vegas.
The sales team is incredible, Michael Krebs has made this experience an absolute pleasure. I typically hate buying a car, but Michael has changed my view of buying a car, Thank you Michael!
This is the most friendly place. They always do a great job! Bailey and Kenny are super helpful. I love bringing my car here its worth the money and they do the best job. And they washed my car for free! Thank you!
Once again, we scheduled a diagnosis for an transmission issue and all the issues were addressed. Grateful for the 20% off coupons we were able to use. Volvo of Las Vegas once again did a great job of working on the car and assuring us that the car is in good shape. Bailey in Service was very professional and helpful
Our family experience was ideal at this Volvo Dealership. Derrick Fitzpatrick was professional and patient. We were initially just checking our future options; but Mr. Fitzpatrick put our worries at ease by facilitating the car buying experience. We look forward to future purchases at Volvo. The Aiken Family is very happy. 😊
All the staff were very professional and they made me feel comfortable. I left with the car I wanted and with a great experience. I recommend checking out Volvo for your next car and Findlay Volvo is the place.
They were fabulous to work with!!!How many of us are smart consumers doing our research with facts on vehicles, streamlining exactly what we are seeking, understanding the pricing, and do not want to get haggled in an unprofessional manner when we preview cars for our next purchase? I am one of those people. I can HAPPILY share my experience about the Sales & Finance team at Volvo of Las Vegas. Very courteous, detailed, and respectful. I just purchased my new vehicle with them and highly recommend others.
Everyone knows buying a car is extremely stressful but from the second we walked into the dealership our experience was exceptional! Terrance was amazing and made buying a car not only easy but a lot of fun! He made our decision effortless and was an absolute pleasure to work with. The manager Michael was so accommodating and worked his magic to fit our budget and we walked away with a beautiful XC60. I loved everything about Findlay Volvo and would highly recommend it to anyone looking for a car!
Marcus was great. He took care of us and helped us get what we needed. He wasnt pushy and was very patient.We did wait 4 hours in the Volvo dealership while they processed our loan and then were told we couldnt take the car for a week while the rest of the paper work was processed. That sucked! The finance guy is crazy.Besides the paperwork issues we had an awesome experience!
Great experience. Demont was excellent to work with. I purchased the vehicle online and the process was very easy. They were patient with me while I had to work through some issues with the shipper. I was a little skeptical about purchasing a vehicle online but overall it was a great experience. Highly recommended.
Very welcoming environment and friendly to showcase their vehicles and showroom. I admired the passion that the front desk, sales and manager had when talking about the cars safety and technology features.Love the safety and comfort of Volvo
I really enjoy my recent service at VOLVO of Las Vegas. There were professional and provide outstanding service. Not to mention when they discovered additional issues they informed me of my situation and recommended the best course of action. Not to mention they provided me a loaner car and one that I would consider to buy! Ill Be Back!
The salesman, management and financial personnel were amazing. Fred, Gary and Wayne were terrific. The entire dealership is set up to help with every step of the process from initial greeting to driving out the door. We were extremely happy with Fred, our salesman, as well as Gary, the warrantee/financial/paperwork person, and Wayne, the manager.We agreed upon a fair price, delivery was easy to arrange, paperwork was fast and easy, as was the financing, and delivery of the vehicle was smooth and complete. I recommend this dealership very highly.
So Im not one to rate a car dealership five stars, but I had two awesome experiences at Volvo of Las Vegas. My husband and I were in the market for a new luxury SUV and, being concerned about safety ratings and reading the rave reviews in Car and Driver, we decided to check out Volvo.Melissa jumped to help us out, and she was absolutely fantastic. She was kind, low-pressure, and had a cool, laid back vibe. We both absolutely loved her. After taking a test drive, we decided to think it over for a week and made a future appointment to come back and meet with Melissa when we had more time to explore the new vehicle.Once again, Melissa was great. She honestly could effortlessly (and correctly) answer every single question we had about the car. Weve been car shopping around for months and hands down she was the salesperson with the most authority out of all the places we visited (including Porsche, Lexus, BMW, Audi, and Mercedes). She took us on a lengthy test drive and spent a ton of time with us, demonstrating all the cool semi-autonomous features. She explained every option in depth and was simply great all around.When we asked, she thoroughly explained the European delivery program too. For those of you looking at purchasing a new Volvo, ask about it! It was a huge selling point for us and almost made purchasing a car too good to pass up..but a trip to Sweden to the Volvo factory wasnt enough of a positive for us to buy the car.Eventually we decided against the Volvo and went with the Mercedes instead, but we were both super impressed with the professionalism and courtesy at this dealership. We made the decision after discussing it at length (for the record, we decided against the Volvo because of the sheer panoramic sunroof shade, the boxy exterior body style, and the ridiculously inefficient self parking feature -- seriously, it would make it HARDER to park, not EASIER)! However, we will definitely consider purchasing a Volvo in the future, and I will absolutely ask for Melissa by name.
The customer service that the employees deliver here if above and beyond expectations of excellence. I don’t have words to describe the great service that they provided to me. Thank you very much!!!
This is a pretty nice dealership. They wash your car really well after they are done with the maintenance. The Waiting area could be nicer for a high-end vehicle dealership. The major complaint I have is that its really difficult when you call the main number to get someone in service to actually answer the phone to schedule an appointment. Sometimes I have to call back numerous times because after the operator answers, the phone rings and rings and it just goes to a voicemail of someone that I have no clue who it is. Other than that its a decent place. They always send me 10% off service coupons in the mail. I wish they would bring back the 20% off coupons because they are very expensive to work on your vehicle. The reason its getting four stars and not 5 is because of the difficulty in getting a live person to answer the phone in service to schedule an appointment other than that pretty decent. And everybodys really nice there as well.DaveLas Vegas
Your search stops hereThe best car buying experience. Marcus Rice was our sales representative he had answers for all our questions and made the buy so ease. We did bargain and they made it easy. Gary did our paper work and he is the best finance personal I have met he took us thru all the finance options and explained us in detail. Thanks a lot guys. We really like our ride and our experience at the dealership.
Im changing my review from a 2 star rating to 5. I had originally come here when it was still Volvo of Las Vegas. Since changing ownership to Findlays, the experience here has vastly improved. The staff is very knowledgeable and friendly, and are willing to go the extra mile to make sure you leave satisfied. I only went in for service this trip, but I can assure you that my next vehicle purchase will be here.
This was my best experience ever buying a car! Everyone was courteous and very patient. I am new to the brand and had lots and lots of questions. Many thanks to Fred, Gary, and Dave at Volvo Cars of Las Vegas. I am very happy with my Volvo.
Treated very well by staff. I would buy another car here. Sales person Ricardo Guzman worth asking for !!!!!
Derrick was very helpful and the process was smooth. He’s knowledgeable and doesn’t pressure you like most car salesman. I would recommend Derrick from Findlay Volvo to anybody in search of a car.
Services was excellent, I had a flat tire on interstate highway and I had to tow it to nearest dealership (this was the one). Service personnel was prompt attending my request to replace the bad tire before end of business with short notice. Very satisfied with felicities, response, quality of work etc., I highly recommend availing services or car purchasing from this dealer .
Ed was our dealer and he was the best I have ever experienced in buying a car!! So smooth, so easy and so awesome! I felt like he was my uncle made me feel so special and felt like family. This dealership is the way to go. Thanks everyone!!! I will refer to everyone I know!
I have had ups and downs with the service department at Volvo but I have to acknowledge Bailey, he is extreme professional at all times and does everything he can. He tries to get you in and out on your way, I really hope they continue to better the service of their techs and diagnostics quality but at least Bailey deserves a review and because of him I am giving it 5 stars.
From the time I stepped out of the car I was greeted by a friendly face. Melissa and Gary were amazing through the whole process. When the car I inquired about sold, they called and notified me but also showed me more options that were very comparable, They helped me get into an almost brand new car and found financing that worked with my budget. I felt like family they interacted with my son while helping us finalize paperwork, and just treated us like real people. I will be sure to bring my business to them again in the future and would recommend others to check them out.this place sets the bar very high for quality customer service,and overall business ethic, no hidden fees and info, just straight forward honesty,and helpful advice.
Great service. Money-saving deal. Welcoming environment. Whats not to like?
Exceptional sales team, exceptional service, exceptional service team. All around five stars! I purchased my first Volvo in 2017 and recently needed a news vehicle, so I returned to Findlay Volvo and I was treated like family.
Loved working with this dealership! By far the best car-buying experience I’ve had. Ask for Eric—he’ll take care of you!
Awesome service. I drove all the way from Quebec, Canada to Las Vegas, I had a noise from the front end of my new 2018 XC60. They identified quickly the issue, got it resolved, cleaned the car... for free all under warranty. Great people, great service. Thanks you guys!
Findlay Volvo, Demont in particular, went above and beyond for me. He was patient and answered all of my questions without making me feel as though I was wasting his time. He was not pushy. He was transparent and up front about everything. So happy to have made the trip to Findlay Volvo!