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CardinaleWay Acura
7000 W Sahara Ave, Las Vegas, NV 89117, United States
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CardinaleWay Acura

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Du
Review №1

Always a great experience. Managed to fit me in same day request for routine service. Prices are really good compared to other dealerships. Would rather bring my car in for an Oil and Filter change hear and have them look over the car with Mazda pros, rather than go to a Jiffy Lube. For the money and pro service you get with people that know your car, you cant beat it!

D
Review №2

Marcus is great! He’s really easy to talk to. They have good customer service. I would recommend to come here!

Br
Review №3

Absolutely love this dealership. I worked with Markus and he’s very straightforward, is easy to work with and very friendly. I’d work with him again for sure - They take great care of you. Steve Beecher, the GM tends to many customers needs and wants too. The sales team went out of their way for me so I’d recommend anyone buying a car here 👍

Wy
Review №4

Unlike some other dealerships the staff was pleasant and helpful. I felt like the sales staff weren’t over the top. Like Goldilocks, they were just right

je
Review №5

Every time I leave this dealership I can’t get over how amazing they are. I’ve had horrible experiences at other dealerships and would never go back… but the service team here has been more than amazing every time I come very attentive and super nice. Employee Alex bought me a Starbucks one time because I accidentally dropped mine when coming in.. It was very nice of her.

Wa
Review №6

The Cardinaleway Acura service team is one of the best in town. They always make their customers a top priority with their outstanding customer service and car-care. Their service makes us trust our vehicles in their more capable and professional hands to ensure the quality and safety of them for many miles to go. In addition, they are very cost minded and make every effort to save $ where possible. Mitch is one of their amazing reps and is always on top of our every need, making sure we are always satisfied. We def recommend them if your looking for quality and reliable service for your vehicle and peace of mind. Thank you for your continued support and you can be sure we will continue to come to you. Congratulations on your continued endeavor for excellence!

Al
Review №7

Nice place and Beautiful cars, excellent deals, ask for Victor Salcedo ( Spanish and English speaker), no rush, no pressure, you wont regret. I recommend cardinaleway acura and victor 100%.My wife is highly satisfied with her new acura ilx. We love it.

St
Review №8

Great experience. Louie Doblado really worked with me to meet my needs. He is a stand up guy. I am a long time Acura customer who just recently moved to Las Vegas. Very thankful that I was able to start a new relationship with Cardinale Acura in my new home town. Thank you Louie.

Pa
Review №9

Marcus D. was super personable! I had told them I was bringing two little girls with me and they welcomed us with cake pops for them! During the process, he entertained them with whatever he could while I worked out the paperwork.. gave them snacks, helped charged their tablet AND played games with them.

Yo
Review №10

Phil help me getting my car. He is a rockstar. he is very helpful. I highly recommend him.

Ch
Review №11

Marcus Duran was our sells representative, his service was outstanding and I couldn’t have ask for a better experience purchasing a vehicle… He was friendly and official from the moment we walked in the door going above and beyond for us.. if you need a car go see him you won’t be disappointed

Wh
Review №12

Overall wonderful experience! They always have snacks and friendly customer service. Just make sure call ahead for car service as they do get busy. Wait times can sometime be a little long. Talk to Mitch and Tiffany. They won’t steer you wrong!!For example to call ahead and be prepared to wait: 1.25 hours and no update on my car. I just came in for an oil change. This is the norm.

Ma
Review №13

I’ve been bringing my car to Freddy in the service department here since I bought it in 2014. He is wonderful and I can always trust him to advise me on what is going on with my car maintenance-wise: what is critical and what can wait. I drive all the way across town, but it’s worth it to work with someone I have found to be so trustworthy in maintaining my vehicle. Highly recommend CardinaleWay Acura and Freddy!

Ke
Review №14

Alessia way absolutely the best sales person! Professional and compassion! Josh, my finance guy made the numbers work and got my the best deal for my pocket! Alex, my service person wS above accommodating and Brandon, the social media special was inviting, informative, and charming. Scott, the manager followed up! Thank you to such an amazing experience!

Sh
Review №15

My experience with Louie was so amazing and so professional and fun. I love his skills and attitude he is such an amazing man. I would always be a customer because of Louie and Josh was just the icing on the cake he sealed the deal, he was so nice and professional and great, he is amazing to me!!

An
Review №16

Marcus was helpful and able to get us a good deal on a used Accord.

Pa
Review №17

Cardinale way Acura provided excellent and friendly service. Just purchased a new vehicle, and I have no second thoughts about it. Buying the car was very fast and easy. Marcus D. was very friendly and helped me understand every step of the way and made everything possible. One of the best dealership experiences I’ve had.

Ro
Review №18

BEWARE OF THIS DEALER! do not trust them! I got RIP off!, they said they will give me discount on the vehicle im buying and will give me $25,838k on my trade in vehicle kelly blue book but when i saw my contract at home i saw $22k on my trade in and $2k more on the car i bought, i cant believe i trust them i feel sick to my stomach, i should have wait for findlay acura shipment of car i want, BEWARE OF THIS DEALERS SCAM ARTIST! i got caught of guard by trusting them that they wount do such a trick. And the manager will respond to say there here to help, dont believe that too that just formality that you who is reading reviews are thinking they care but this is just another fake responce that they care for you, will not recommend to anyone

Ta
Review №19

I love coming to Acura! Mitch is our service guy and he’s great, and always willing to help! Louie is who we buy are vehicles from. Louie is awesome! He is so knowledgeable, and will always help you out! I would highly recommend Caridinale Acura!

co
Review №20

I had been with my friend to purchase a new car. Mazda! Rainbo it was amazing! Amazing, believe me guys! He help us immediately with paper work and everything. Very good customer service! If you want a good car in short term come here at Mazda!

Br
Review №21

I spoke to Mitch in the service department and he was very helpful and courteous. I recently relocated from Illinois and he has given me the same service I am used to receiving from Acura.

ch
Review №22

I used to trust CardinalWay Acura, I have leased two cars from them. I went in yesterday to do a lease buy out. I leased this car for three years and had decided to purchase the car cash. They wanted to charge me $995 for a lease buyout car inspection? Plus some doc fees. I went home and paid the car off online with no fees. What a scam and complete joke. Buyer beware. Never again.

la
Review №23

This review is specifically for Freddy and the cashier in the service department. Ive been bringing my car to Freddy since 2015. Ive always appreciated his professionalism and the way he works with you on getting your car repaired timely, yet affordable. I never really realized how great he was until we purchased my husband a car from Planet Nissan and have been treated horribly when dealing with their service department. Freddy is top notch and he doesnt lie or try to manipulate what is going on with your car. Freddy has made me a customer for life and I cant wait to get rid of my husbands Nissan and buy him an Acura.The seasoned cashier is just the nicest person you will ever meet. She is the little cherry on top that you get blessed with even if you are forking up that cash.Thank you CardinaleWay Acura for valuing your customers.

Al
Review №24

Louie was simple phenomenal! He listened to my wants and needs; he made sure everything was the way I wanted it to be!

Se
Review №25

Phillip Brandon was very helpful and knowledgeable. He helped my girlfriend through the car buying process well and answered any and all of our questions! Highly recommend him and the dealership!

Di
Review №26

I have been a loyal customer to Acura since 2008 when I bought my very first MDX and have been with them ever since. They make you feel like family and the service and amazing treatment you receive here is unrivaled. Big shout outs to Louie, Chip, Freddy and Mitch! Thank you, Acura fam! :)

Ci
Review №27

This place is amazing and it gives great service. I come here regularly for maintenance. They have a lot of clean new cars to try out.

As
Review №28

Marcus was wondering, left me leaving happy 😊

El
Review №29

I want to express how happy I was with the service provided by Phillip Brandon and Victor Salcedo. Buying a vehicle is a very stressful process, but Phillip made it as smoothly as possible. Phillip greeted and welcomed us the minute he saw my family and I. Phillip answered all my questions. Not once did I feel ignored or that my business was unimportant. I visited several other dealerships but none can compare to the CardinaleWay Acura dealership. All the other dealerships lacked the customer service and left me with more questions than answers. Phillip kept in touch with me after our first meeting and made sure I got a VIP service :). Phillip didnt care how hot it was outside, he made sure I was comfortable with the vehicle I was planning on purchasing; I dont know how many times he took the car out for me to test drive and see. The day of my purchase Phillip greeted us with breakfast and delicious drinks, thank you! I highly recommend CarinaleWay Acura. INCREDIBLE customer service!!!!

Ja
Review №30

Tre & Marcus were amazing helping me buy my pre owned Lexus. Online shopping brought me in & they made the process quick and painless. Thank you guys so much!! They took great care of me :)

Er
Review №31

They gave me a new lease on life literally. Customer service second to none.

Pa
Review №32

Called for an appointment and Joe got back within 5 minutes. Greeted us in the parking lot. Happy to find that the vehicle we were interested in was in stock and even more happy to find that the technician who handles add on accessories said that he keeps hitches in stock and could install one immediately.

Mi
Review №33

Actually a good car buying experience. No BS just decent people helping you get a good car

Ro
Review №34

The sales staff at Acura were very professional and courteous. They answered all of our questions and were very kind and informative. I highly recommend cardinale way Acura.

Sa
Review №35

Victor was great! Prices were great! Everyone was so helpful and quick. Best experience yet at a dealership

Ti
Review №36

Marcus was extremely helpful in helping me find a car that fits me. I definitely recommend talking to him if youre looking for a new car.

Kr
Review №37

I have owed 2 MDX’s and the service and care team are wonderful! Freddy, in the service department is absolutely wonderful to work with and the reason I keep returning!!

Je
Review №38

Excellent Showroom. Salesmen that will work with you to make things happen. Service department is excellent and helpful!

Jo
Review №39

Spent a couple of days looking for my very first car I ultimately decided to go with an Acura RDX in large part because of the feel and the wonderful help from Stephanie and Marcus. They were very patient and informative, especially Stephanie whom kept on answering my questions hours after I returned home.

Ke
Review №40

From start the finish, the car buying experience was amazing. Louie was very professional and I am very happy with the deal I got with the car.

Nu
Review №41

My experience at CardinaleWay was the best! Victor the salesperson was very polite and helpful through the process. Excellent service and good people to work with. Kudos to this dealership!

Ro
Review №42

BEWARE OF THIS DEALER! THEY WILL RIP YOU OFF! for a laxurry vehicle i never cross my mind they will lie to you like that, this is the dealer you want to avoid, watch out for old tactics, their tricks make me sick in my stomach dont trust them, do your self a favor avoid this dealer!

er
Review №43

This is now my 4th Acura in a row... 3 of which I have leased or purchased through Cardinaleway Acura here in Las Vegas. I have always enjoyed the outstanding service provided by this Acura dealership in particular, and Louie who helped did not disappoint. Louie made the experience smooth, enjoyable, with no stress or pressure, he was patient, thoughtful, kind and informative. Louie really loves these cars and helping others, which showed. I highly recommend this dealership and if you are able, working with Louie, everyone there is wonderful, so you are in good hands. Plus... this car is amazing.

Mi
Review №44

Best dealership I have been to. They are very reasonable and honest. Never demand you do things you do not need to. Have good availability for service appointments. Never takes too long, but the have a nice lounge with wifi.

Ma
Review №45

Always love the experience at Cardinale Way Acura! Chip is a great salesman and they always treat me well here. Five stars all around.

ZA
Review №46

The best car dealership ever this place is so nice even the employees are very nice when we made a schedule to be there when we were about to leave are house victor calls us and told us that they will give us Starbucks or Smoothie king for free and we bought a car they showed use how to use the tablet in the car and also they give us a free $10 dollar gift card for Starbucks best place there I recommend it

Ma
Review №47

Marcus is very accommodating and helpful with our questions and needs. He assisted us with choosing the right car. Highly recommending Cadinaleway Acura!!

C
Review №48

Let me start by saying this has to be by far the best sales experience ever, Courtney was a awesome sale representative and he really knew how to handle business. He wasnt pushy or annoying with trying to sale u something u didnt want or can afford, I recommend him to everyone who needs help with buying car and that has less then perfect credit thanks guys for all your help. 5 stars 🌟 all around

Wa
Review №49

Very friendly service, always quick too!

Ca
Review №50

CardinaleWay Acura has been my choice Acura and car dealership overall since moving to Vegas in 2014. They had serviced my Acura TSX for years with a quick and honest touch. Freddy is my guy in Service to that end! It was therefore an easy choice to transition from my TSX to the purchase of a brand new 2021 RDX. I can always expect solid follow up and follow through with questions and requests, and that I wont be sold service/maintenance that I dont require. Youre in good hands with these guys!

El
Review №51

Danielle was very helpful and friendly. I would recommend her to friends who wanted to buy an Acura.

Av
Review №52

Aleksiga was so freaking awesome from start to finish!!! Thanks you so much for helping me get into my new mdx!!! Dream come true

Ja
Review №53

Great all around experience!!Philip - Brandon took great care of me. I was in and out in 2 hours. Excellent customer service.

Kr
Review №54

My car buying and service at CardinaleWay has been great. Alika has been fantastic from start to finish and he still checks to make sure everything is going well and my service appointments are working out.

Il
Review №55

Service dept is efficient, as I pulled my car into service, someone already walked to my car for assistance

No
Review №56

Great experience with Markus. Absolutely love my new MDX! WOULD HIGHLY recommend working with Markus. Thank you to all management too.

Je
Review №57

I was recommended to see chip and he seriously helped my family and I find the perfect car! Clean and great place overall.

Ne
Review №58

Chip and Louie best tag team ever! Very nice group of guys. Happy with our 2nd purchase of Acura MDX

An
Review №59

I had a wonderful time with my salesman Marcus Duran. He sat with my mom and I at late hours and worked harder than any salesman I have met before. 2 nights in a row he helped me figure out this Honda Accord I bought and was very transparent. If you ever need a friendly salesman, don’t not hesitate to contact him!

Re
Review №60

Marquis really worked hard fir us. We traded in our Honda truck on a lovely RDX. I think we will be so happy.

Ni
Review №61

Very friendly people have amazing service

Ne
Review №62

I highly recommend this dealership. It was a pleasure to work with victor and the rest of the crew. They are great and helped us purchase out first vehicle from Acura and I will say this won’t be our last time coming here! Great dealership and very easy to deal with

Na
Review №63

Wow I was so impressed with the service this car dealership provided! I would 10/10 recommend coming here.

Di
Review №64

Today we decided it was time to get a new car so we went into Acura to see Marcus D. Who was the most helpful sales person weve ever came into contact with. He made us feel comfortable and secure with our decision. Not to mention he went over and beyond to ensure we got the price we wanted. If you are looking for a new car and come into Acura be sure to ask for Marcus!

De
Review №65

Gave us a great deal on tires! Drove in from California to buy our car here as well!

ju
Review №66

Great service! lots of free snacks/beverages. Great place for hungry people and don’t forget your purse 👛😉

Br
Review №67

Freddy was very helpful when I walked into Acura to get my first service done on my car!

Sc
Review №68

Working with Chip was awesome. His knowledge and personality made purchasing a new vehicle such a positive experience

bi
Review №69

Been coming here since I purchased my car 5 years ago, they are always great! Freddie Flores is great 👍

Ra
Review №70

I would recommend servicing/purchasing a car elsewhere. Service advisor and manager hardly cared about my car after I bought it from them. Bought a 2018 TLX and my headlights are already faded/hazing. Stated “nothing else can be done” after they “attempted” to restore them. They actually didn’t even bother coming back outside to look at the completed work. If this is the service they provide, I suggest purchasing a car from Findlay Acura (heard of better experiences with even similar instances).Oh and apparently this is “due to weather” for a 3 YEAR OLD vehicle. Previously owned a non garage kept vehicle for 8+ years and my headlights looked brand new when I traded the car in.**Update:** As requested below, I sent an emailed response to “address further” but it’s almost been 2 weeks with no response back.

El
Review №71

This place was great! Markus was very helpful, and got me into the car I was looking for. I wish all dealerships were like this, and I feel like I got lucky with the inventory being low at some many stores. Cannot recommend this dealerships more - they deserve 10 stars for helping me on a budget, and have great management. Richard and Juan were excellent as well - be sure to ask for 1 of them if you any problems. I know they definitely helped in making this deal work best me. I was skeptical having only been to 1 other dealership before, and that was with my dad. This time, I was on my own and prepared to be intimidated, haggled into a corner, etc. Was not like that at all - so thanks guys. It is appreciated more than you know.

Dw
Review №72

These guys are great. Always take care of me whenever I show up.

Vi
Review №73

I’ve had Acura RDX now driving Acura MDX, has been using cardinale way for my services, the staff has been very amazing and professional. Never had any problems and issues for about 6 yrs now with my 2 Acura car. Will definitely recommend. Love the free car wash

De
Review №74

I got my air conditioner serviced here and they did a great job. They gave me good service. I will be coming back when I need my car serviced again.

Me
Review №75

Marcus hooked it up with great service!Thanks to him I now have the car of my dreams.

Al
Review №76

Reuben was great in my RDX purchase! He took the time to show me the car and was patient in explaining the process. Everyone at the dealership was friendly and customer service was great. Highly recommended!

Al
Review №77

Highly recommend Cardinaleway Acura! Wonderful experience with great customer service, asked guided questions and listened to our desires and concerns. They treated us like royalty when we arrived and now as family! Thanks to Reuben for standing out from other dealerships with excellent customer service!

Sa
Review №78

Today I came to Acura looking to get into a new car and Marcus was great! He sat me down asked me everything I was looking for and made it super easy and got right to the point- no hassle no games !

Ma
Review №79

CardinaleWay was great, we worked with Reuben. Not only was he was very informative throughout the entire buying process but also genuine and helpful. Everyone was friendly and an overall great place to do business with!

유혜
Review №80

Great experience in this dealer shop. Tre is the best dealer I my life. He is kind and good listening person. This dealer shop is the best in the world.

Ch
Review №81

Marcus and the team were great in setting us up in a new 2021 RDX. Great team and very personable.

Br
Review №82

Had issues after a recall, they got me in within the hour and had a loaner set up for me as well. Great service highly recommend.

Ma
Review №83

Victor is awesome 👌until after the sale. I came up here for a car wash today and the car wash is down. Yet no one will help me and tell me when the car wash will be up. Victor pointed to a couple doors and told me to go in there and ask him you sure can tell the sale is over. Richard the finance guy is the only one that seems to want to help me today

Br
Review №84

It was a one of the great experiences I’ve had with a car salesmen! I would recommend Markus when you come to buy a car!

Ma
Review №85

Awesome experience! Marcus was very helpful and very knowledgeable.

Be
Review №86

The entire sales process has been pleasant and definitely above board. Sales staff and managers were professional, courteous and accommodating. Kelvin and Reuben were exceptional. I Recommend CardinaleWay Acura. Two thumbs up.

Br
Review №87

Impressive to say the least!My sales consultant, Marcus was True to his word & came through... Im happy & Content with my acquisition!!

An
Review №88

Phil helped us find the perfect car and explained all the details about the car! Thanks a bunch!

Za
Review №89

This place is great a really good atmosphere and everyone is very friendly and so helpful

Re
Review №90

Marcus sales man, very helpful, friendly.Listened to what I wanted in a car.Hepful with all my financial work.This is my 2nd car with them.Highly recommend.

Ju
Review №91

Friendly staff and pretty easy process to get my car serviced. Ive been here twice now and theyve been great!

Ac
Review №92

Super friendly. Always helpful and knowledgeable. They keep me taken care of.

At
Review №93

Joseph was very personable and an excellent salesman! He really knew the in’s and outs of the car and did a great job in finalizing the great deal we got! Highly recommend coming to Cardinale Acura for your car needs! Plus you get to ring a gong when you get a vehicle!

Je
Review №94

Questions were thoroughly answered. No high-pressure tactics. Reuben was great! So excited to take my new ride home!

ab
Review №95

Every time I went there they treat you like family and honest about their work Excellent service

Tr
Review №96

Fantastic customer service nice quick and easy transaction for my new car

Ma
Review №97

Joe was great to work with. He was very friendly and helpful. Great overall experience!

Ka
Review №98

Here at cardinaleway Acura I had a great experience with Joseph he was very fast, and understanding and really did everything he could to help me out. Thank you guys for your great work !!

Un
Review №99

Freddy is great! Great service.

Da
Review №100

I just moved to Nevada and told them Ive never had a good experience at a dealership, things have always gone badly awry with them breaking or forgetting things. I was told this is the best dealership and was super excited to just have an oil change with no issues.It took well over an hour when I was told it would be less and, the worst part, they just called me and told me they forgot to put the Engine Filter back on so I have to drive all the way back.This will eat up 4 hours of my day just for an oil change, its a 30 minute drive each way.. I told them Ive had terrible experiences and please just be careful. I just dont understand how a luxury car dealership can forget to put a filter back on. I continue to have never had a single decent experience at a dealership, one day I hope to find one that can follow the checklist or not break anything.

Information
100 Photos
100 Comments
4.2 Rating
  • Address:7000 W Sahara Ave, Las Vegas, NV 89117, United States
  • Site:http://cardinalewayacura.com/?ibp-adgroup=YX_Target
  • Phone:+1 702-637-3242
Categories
  • Car leasing service
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Acura dealer
  • Car repair and maintenance
  • Oil change service
  • Used car dealer
Working hours
  • Monday:7am–9pm
  • Tuesday:7am–9pm
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:7am–9pm
  • Saturday:8am–9pm
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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