I was referred to red rock repair by my buddy Eric Forbes for a second time. First time they lowered my car and it came out great. Second time I was having some issues with my brakes feeling spongy and also coolant leak. They fixed everything including adjusting my headlights which weren’t pointing onto the road. They were very professional, responsive, Riley was great with communication and reliable. Great service. If you need any car repair go see Red Rock Repair. They will take great care of you.
Came here yesterday to get an oil change, tire rotation ( per another mechanic I went to), and full inspection bc i have a 17 hour trip coming up. The receptionist ( I didn’t catch her name but she has the awesome sleeve) was very thorough and explained everything and was super nice. She made me feel safe and secure getting my car serviced. Everyone wore their masks as well! Turns out I didn’t even need the tire rotation and they gave me a list of things i’d need but said it wasn’t urgent! They even aired up my tires before I left! The lobby was super clean and they had snacks and drinks out and a super cute dog lol. Definitely recommend coming here to get your car serviced sad I won’t be able to use them in the future bc of the move but so glad i had this experience at least! 10/10 service!!
Great service from the time I called to when I walked through the door. During the time my brakes we’re getting serviced, I received updates. After assessing the issue, they presented me with options for best path forward. I’ll be taking my wife’s car in next. Highly recommended! Excellent service!
We are from out of state in a very small car with 3 peoples luggage and our trunk quit opening. Called Red Rock repair and they got us in the next day so that they would have time to order parts before we had to checkout and move to another motel. Work was done quickly and was able to pick car up same day. Didnt overcharge. Very nice people! Would use them again.
I had front-end rebuild and a carburetor installed on my 1963 TBird. This repair business is without question the best organized and most transparent facility that I have dealt with in decades. I received an appointment, an upfront estimate of cost, confirmed by E mail and when there were questions about additional issues I was contacted and before anything was done I was asked for authorization to proceed and was given a quote. The car is now handling is like factory and the engine purrs. The Red Rock staff are friendly, knowledgeable and communicate before acting. Given the history of my 58 year old classic, I expect that I shall be a regular at Red Rock. Great work, Thanks
Overall, great experience. The front office is helpful in scheduling, estimating, and answering technical questions. In my case I was provided a minimum and maximum cost, depending upon the level of work needed. In doing so, I was provided with a full explanation of what the different costs included. Surprisingly, my final bill was at the lowest end of the estimate.
Went in for an A/C repair, and was informed the hub on my rear wheel was dangerously damaged. They were able to fix the problem with only and extra day needed. The courtesy inspection and pictures/videos provided by the company are very much appreciated to see what problems are present. Very happy with the service provided.
Awesome service! I look forward to bring my H3 back here. Very hospitable and also I noticed the place was very clean. :) they fix up my ride as planned and promised. I spoke to one of the owners, Sean, on an engine swap. I can’t wait to work with this team 🍻🍻 I highly recommend to anyone to use this shop 🤩🙌🏼
They were very professional and friendly. Last year I had an issue with my a/c and this year I had the same issue… instead of bringing it somewhere else I chose to bring it back to the same place, some people asked me why I would bring it back to the same place if the issue wasn’t resolved and I was still having issues with the same thing… this is why… I had a good feeling about them! I explained to them that I was still having the same problem as the previous year and they worked with me to resolve it this year! They didn’t even charge me the full amount because I had to go back for the same issue. And they fixed it this time and my a/c is working beautifully now in this scorching vegas heat! I have been to a lot of places and you hear always hear about how different mechanic shops can’t be trusted because they will try to take you for all you have and charge you an arm and a leg and tell you that things are wrong with your car that aren’t… I didn’t have that experience at this place! They were very honest. I will definitely be going back in the future if necessary.
Ive been taking my 2004 Nissan Titan to Red Rock Repair for the past 3 years. They pretty much rebuilt my truck and its running perfect now. Great front office, supper mechanics and owners who cares. I wouldnt take my truck any place else.
Great customer service with friendly staff who are well informed on mechanical issues. I felt very comfortable with the leveling kit they installed. Spoke with one of the certified diesel mechanics who was straight forward and gave me good advise on my truck. Will definitely do business here again.
Would highly recommend. Honest and gave me great options to help. Overall great experience
So glad I found this place. Very Honest and great service. Told us prices upfront.
Did what they said and they are super nice to work with. They changed the brake system on my Ram 1500 and it works great would recommend them and will use them again.
Red Rock is by far the best place I’ve taken my truck to, if you own a diesel and live in Las Vegas take your truck to nowhere other than here! Ryleigh was amazing keeping me updated on the repairs done to my truck day by day and is also very knowledgeable when it comes to diesel repair. Pricing is also very fair and is NOT a shop that will try to rip you off, even if you don’t know the most about the ins and outs of your vehicle. AMAZING !
Red Rock auto is incredibly personable and they treat their customers extremely well! I had the pleasure of taking my car in for a relatively simple service to replace a faulty starter, and they got my car back on the road quickly and efficiently. I would recommend any Las Vegas resident to this fantastic auto repair shop. Thank you Ryleigh and Danielle!
Made an appointment and was given an estimated time foe completion. Truck was finished within a few minutes of that time. Full check of all other systems, recommended next major service (60k) and provided an estimate. I now take both my truck and my corvette to them.
This is my second time here...went in for a standard oil change this time. They are really good people and very professional. They are completely above board and dont pull any punches on pricing or quoting for actual repairs that need to be done. I feel extremely comfortable taking my vehicle here and trust what they tell me. My step-daughter is also a customer now and my husband has a service scheduled in a few weeks too. This place is officially our familys go-to mechanic shop! Thanks Red Rock Repair!!!!
Great service from the front office- Danielle and Rayleigh are awesome. Super knowledgeable and friendly. Love their adoption of technology for communication and approving work. Modernized service for the auto repair industry. Thorough and professional. Highly recommend.
I so appreciate this place. They are quick to communicate and explain things well. They are honest and reasonable. Everyone I’ve worked with in the office is wonderful!
We LOVE these guys!Theyre so professional and timely. We absolutely love the quality of their work and feel like we are in good hands every time we take our 4Runner in. Definitely one of the best auto shops weve ever used - highly recommend.
Polite, professional and competent. I had an appointment to have a trailer hitch installed on my Dodge Journey. They started and finished on time and the price was as quoted. They even checked over the vehicle for any maintenance issues. Great people. Great job. I will go there again. I will recommend them as well.
Just moved here from California and while driving over and through the mountains my a/c decided to go on the blink. Took my car into Red Rick Auto and they serviced my car and the service was excellent. I will definitely use this company again!
Great service at a reasonable price. Had my car towed in because it wouldnt start. They replaced the starter and checked ever thing. I plan on having all my car work including normal maintenance done here.
It is always a relief when an auto repair place is honest, professional and their employees are warm and knowledgeable. We have had great experiences with Red Rock Repair.
I am actually disappointed in this place after I went there because of the great reviews. My car was making a weird knocking noise so I took it in so they could take a look at it ($150) just to tell me they weren’t sure what the exact problem is. They said they think it’s “this” so I said we could go do it because it sounded BAD ($350) then they proceed to tell me that was not the issue. So I feel that I spent $500+ dollars to not even get my car fixed.... the told me the actual repair would take $1900. I was just in complete shock for the bill I already had to pay to be told the real problem is a small fortune. Just very disappointed. I want them to do the work because it seems like they are great but I need to find a better deal somewhere else or someone who will not charge to tell me the wrong thing that is wrong with my car.
Imagine, if you will, a small town garage. The kind of place where the people working there also live down the street from you and greet you with a warm welcome whenever they see you. Now open your eyes to Red Rock Repair. This is that old school, honest, friendly garage that you can trust to keep your rig in top shape.
Weve been going here for years and are always impressed with the service we receive. Red Rock Truck repair is honest and keeps you updated on all repairs. Their prices are fair and repairs are done in timely manner.
Car Service was good! Riley was great and kept us updated regarding car.
We love RR Repair! Everyone is so knowledgeable and friendly. I wouldn’t take my car anywhere else. The service is amazing!
I had nothing but a positive experience, and will definitely take my car is here from now on.
Amazing service, didn’t overcharge for what I needed to get done, and got the job done on the same day they said they would. Great place if you ever need anything done this is the spot to go.
Being someone who works on his truck a lot I’ve never been a fan of mechanic shops. Always over priced and rarely do the job right but I was stumped on my evap system and just needed help getting to pass my upcoming smog. They were very professional and honestly took care of me. If I ever get stumped on something again I’ll definitely be taking it back there.
They helped me out when I needed help at the time. They were extremely busy, and was able to help me with issue wrong with my truck. They understood my situation, and was able to help me get it fixed. Definitely will come back to them.
Being new to town its hard to find an auto repair company you can trust. RRR was receptive to what my needs were and did an excellent job communicating with me throughout the process. Pricing for the work that was done seems to be very reasonable and I will be going back.
Came in for Alignment and Transmission fluid service.Appreciated advice on suspension repairs before an alignment should be done. Friendly knowledgeable staff! Will be back!Returned back for suggested Suspension Services. They completed the services in one day as promised -they are an awesome auto repair shop and staff is friendly and very knowledgeable. I will highly recommend this shop to everyone I know and will certainly return when I need work done.
Always great dealing with Ryleigh at the front desk. Great communication, pricing, on time and simple experience every time. Convenient location to food and shops while you wait.
They were friendly, easy to schedule, and the work was well done. I do most of the repairs on my truck. In this case they did the work and it was done better than if I had done it
Friendly and professional. Convenient after-hours drop-off. Work was done well and quickly.
The staff was very nice and took care of our car quickly. Would highly recommend them.
Red Rock repair is always wonderful. My go to for car repair and oil changes, and the only people I truly trust with my vehicle in Las Vegas!!! Great service, communication, people, and prices. Thanks for always being there for me and my Mazda!!!
What a great experience all around. Definitely a knowledgeable team of professionals that were able to remedy my classic car issues and get it back to me running perfectly.
Red Rock Repair has had my back like no other auto shop has. There was a time period where I was in and out of shops every other week, and since I’ve been taking my Mazda to Red Rock Repair, I’ve had no issues. It is such a relief to find a trustworthy mechanic that is honest about what I need and don’t need, and works to find me the best price. They are amazing!
Dropped my car off at 8am and they right away took it in for diagnostic. Got to sit on leather couch provided in lobby and coffee if needed. Very clean, professional, Ryleigh was very helpful and friendly plus they got a cute lil dog that greets you in the lobby. Will def come back! Thank you for making me feel welcome
The staff at Red Rock repair are some of the best in Las Vegas. I highly recommend them for any automotive repair or project
Rude receptionist. I will be taking my business elsewhere.
I am in Las Vegas on an extended vacation, working some remotely while Im here. My car stopped running in the middle of the day one afternoon down E Flamingo. I thought it was just a belt and that Id take care of it on my own - when it turned out to be more than I could handle, I didnt exactly know where to turn. Fast-forward to 2 days later, Id called every tow service and repair center in Vegas and they either promised to call me back and didnt, or didnt answerat all - I was starting to panic because every move I tried to make didnt work. Enter Ryleigh (not sure that is spelled correctly) ... anyway yeah, enter Ryleigh, an angel. I knew immediately that this was my repair shop. She quickly identified not only the issue with my car but also solved my towing problem. Within an hour my car was picked up from where it was and taken to Red Rock. I wouldnt have cared if they took my car across the country, because of Ryleighs reassurance, I knew it was safe and in good hands. As excpected, the repair was completed quickly. I was informed via text message every step of the way and given the opportunity to approve or refuse each service with all the information I needed to make that decision right in front of me. Fantastic! This is your repair shop, no question about it, service at its finest! Thank you Red Rock! You saved my stay-cation!!!
Had an overall car inspection done for my new car. Riley is amazing to schedule and deal with for everything. The entire staff was so nice, funny but professional. They knew what they were talking about and will be my go to car place from now on!
Best CHOICE EVER for auto repairs!Most experiences with mechanics are spotty at best and predatory at worst. This was the kind of experience you DREAM having. The professionalism along with the photographic proof of repair issues make this the go-to auto repair facility for anyone seeking honesty in the mechanic-customer relationship.This is the kind of operation that aims to be a LONG-TERM auto repair facility....and they are NOW my go-to for ALL of my automotive needs.
Great service. Very educational about the issues with our vehicle. You don’t always get the employees (mechanics) throughly explaining what is wrong with your car or recommendations
Since moving to Las Vegas, I have ONLY used Red Rock for my auto maintenance. They are always profession and friendly. I know when I drop my car off it is going to be taken care of. So thankful for small businesses that truly care about their customers.
Hitch/trailer installationGreat team, Ryleigh, Danielle, Sean and techs thank you
I am satisfied with the service that they did to my son’s Mitsubishi Lancer. Riley was so patient and kind, took the time to explain what the car needs as far as repair. I could tell that they are not trying to rip you off with unnecessary repairs for the car. I would recommend them absolutely!👍🤩
This is a caring business that listens to its customers - they do a great job taking care of my Aunts old car
Staff was very professional and super helpful.
Absolute professionals. Riley was an absolute gem to work with. Open and honest communication. These guys are the only outfit in Las Vegas that I have dealt with that have the customers best interest in mind and not their own pocket book. I will take all of my personal vehicles as well as my company fleet vehicles here. Kudos to the whole team at Red Rock.
I have been taking my car here for years. The owners and staff are absolutely the best - friendly, professional, and knowledgeable. Great service!
The staff in the front office where professional and friendly as well as willing to work with my schedule. I highly recommend Red Rock Repair and will definitely use them again in the future.
Awesome customer service, excellent diagnostics, and honest professional repairs on my 2000 F350, 7.3l diesel, 4x4, Crewcab. I will definitely return for future repairs and maintenance.
Highly personalized service. Informative and performed everything needed.
Great service. Understood my vehicle. Fast. Easy to work with. Would definitely recommend them.
Consistently great service from the folks at Red Rock Repair. The price to repair my air conditioner and the spark plug that was causing my check engine light to come on was fair, the work was completed promptly, and the issues resolved.Matt is a good humored and communicative addition to the staff and was able to answer all of my questions over the phone and helped me prioritize a few additional repairs for my truck. It is always wonderful to see Danielle, I feel like I am bringing my truck to be worked on by friends! It is truly wonderful customer service.Additionally, I appreciate the measures they are taking for health and safety during these covid times.Thank you guys!
Excellent service. Most impressed with the pictures I received of the recommended repairs. My trust was earned and I will continue to do business here.
Excellent service and professional operations.
Late review. Found this place on yelp, with the high ratings I gave them a shot, and they were excellent. Took my car in for a diagnostic due to the check engine light came on. They were very up front about the repairs and the price, providing me with a clear after labor and tax estimate (which was very reasonable!) They were also really accommodating to my availability changes relating to my appointment time. Ryleigh was pleasant to work with! ^_^Amazing shop with great people and stellar service!!I also enjoyed the friendly dog company, he sat on my lap. Lol i’ll always remember this sweet experience :) I’m a huge animal lover and have a strong bond to them.Highly recommend Red Rock Repair Shop with no hesitation. Wonderful business/service goes above and beyond. I’ll continue to come here! Thanks again for taking such great care of my car! Keep up the good work guys!
Red Rock Repair is the best of the best. It is so nice to have a place to take my Jeep with professionals that I trust.
When I took my car in,,only had few days to get repairs complete and get inspected and these FOKES went ABOVE and BEYOND to get my car ready for inspection.. thanks to the TEAM FOR YOUR GREAT SERVICE,,,BOB SMITH
I dont usually write reviews for a business, but when customer service and honesty exceed my expectations, I feel its my duty to share the experience. Im a long haul trucker so Im quite familiar with diesel engines. My father lives in Vegas and I was visiting when he mentioned some problems he was having with his 2013 Dodge Ram 2500. The check engine light was on and he went to Autozone for a free OBD scan for trouble codes. There was a fault code and further diagnostics would be necessary to pinpoint the exact part causing the problem. Talked to both Danielle and Riley at Redrock and they said bring it in. I did not tell them that I was fairly certain I knew what the problem was. I wanted them to diagnose and provide me with an estimate. I was fairly certain the estimate would be a minimum of $4500. Long story short, they repaired the truck for $2500! I was skeptical that the part they replaced was all that was necessary to fix the problem, but they were right. My family will be CUSTOMERS FOR LIFE! OMG, an honest auto repair shop! In Las Vegas no less! Who would ever thought it was possible! Kudos to the crew at Redrock!!
Went in for my 50,000 mile check up and received excellent service from the moment I walked in. Dropped off my car early morning expecting to not get it back until evening, but received a call only a couple hours after drop off that it was all done. Didn’t try to up sell me and car is running great! Thanks for the great service. Til next time!!
Totally satisfied with my experance in RRR installing torsion lift keys and shocks in my GMC 2500hd. They also did full wheel alighnment. The ride and handeling of my vehicle surely is inproved. I do plan on using them for fulture services.Staff was very friendly and professioal and explain the complete service work and proceedure. Price came within the price quote so no suprises at time of pickup.
Red Rock Repair is very professional, Knowledgable, and skillful. Customer service is impeccable.
Excellent service, quick turnaround, and Ryleigh the Service Advisor is great to work with. As an added bonus they honored my Costco membership for a discount on service. Recommended
These are the friendliest people on earth. Very good at communicating expectations. Reasonably priced services. Fixed my A/C in the same day I brought it in. I will definitely return for other services as they come up.
Great people you can trust!
They are very kind, communicating and was less $$$ then quoted 😁 definitely my go to repair shop!
Outstanding service and workmanship. Red Rock Repair is the best place to take a vehicle for repairs/maintenance. None better!
Honest with competitive pricing and highly recommended 🤠👍
Friendly; professional; photos of problem areas are provided via text messages. Sincere efforts are made to help customer understand the issues. Just wish the labor price was a little less for the main bearing seal leak. No problems with car since work was done. Thank you and thanks for the coffee gift card!
Best mechanic Ive been to in years. Great service, theyve really come through with keeping my aging SUV on the road.
Danielle is very friendly and knowledgeable. They were able to easily help me and install a new grille and exhaust quickly. They also provide a text with a full vehicle inspection letting you know if there’s any additional issue with your car. They don’t up-sell you at all. If they can’t do it, they have plenty of recommendations of other shops that can assist and I trust what they have to say. Highly recommend this shop!
I had a expensive repair,timing chain. 2000 I told them about anther issue they investigated said it was the engine they refunded the money for the timing chainThey also called the dealership to see if it’s still under manufacturer warranty.i think they are very honest and went out of their way to help. I definitely recommended restock repair
My parents and I have been coming here for several years through 4 vehicles. Inspections and repairs have been great quality and always honest and on time. I highly recommend this repair shop to all.I have never written a review for any business before. Red Rock Repair has definitely earned this 10/10 review. thx
Visiting Las Vegas and the engine light came on in my Ford Explorer. Dealerships were either booked out over a week or wanted $140 minimum just to look at my car. A friend recommended Red Rock Repair. It was a great experience from start to finish, as much as repairing your car can be. They got me in quickly, communicated with me regularly about issue, price, and timing. Finished when they said they would and price came in a few dollars under their estimate. Wish they were in my town.
Incredible service and quality, thanks!
This place is the most honest and respectable mechanic shop I’ve ever been to. They have always taken such great care of me. They value trust and repeat business over a quick buck.I feel very lucky to have found them!
Used this facility for the first time and they were awesome! Fast, friendly, great price, and my car was ready on time. I would highly recommend them to my family and friends.
Very easy to visibly understand needed and recommended repairs. No pressure sales or delay tactics. 15% Costco member discount w/coupon. Definitely will be back.
Courtesy and professionalism, clean waiting area that allows for safe social distancing. Quick and complete service.
Honest, transparent and personable. Highly recommended
In August of 2019 I was ready to give up on my 2010 Jeep. It would not pass smog. It had numerous exhaust code errors. My previous mechanic worked on it for almost two years and suggested a new gas tank. I contacted Red Rock Repair and spoke to Danielle. She got the vehicle in quickly. Sean and his team were able to find and repair the leak without replacing the gas tank.I now take both my vehicles here for all types of service. Thanks to Sean and Danielle for their fantastic customer service.
Had an 8am appointment on Tue morning, confirmed it over the phone on Monday. Showed up Tue morning at 7:55 and was told they couldnt get me in until Wed. The guy at the front desk even remembered speaking to me on Monday. There was no apology, didnt try to go above and beyond to make sure I was still taken care of. Fortunately there was a great place next door called The Car and Truck Guys. They got my car in within an hour, and was fixed that day. That was huge for me since I had to drive out of town the next day. And please owner of RedRockRepair dont reply to this telling me how important customer relations is and how you valve every customer. From my experience, obviously you dont.
I have been taking my cars to Red Rock for over two years and have received excellent service each time. The shop is clean, the technicians very knowledgeable and quick. Danielle and Sean treat their customers with courtesy and respect and their prices are very fair. I highly recommend Red Rock Repair.
They did what they promised to do. Fast and professional. I appreciated the periodic updates as progress was made.
I needed window motor replaced. During inspection they found a hole in my water pump with coolant liquid half empty. Im glad they found the issue before encountering any major problems. Oil change while I was there. Very clean and friendly atmosphere.
Always updated. repairs done on time. Danielle and the crew know what they talk about and try to get your vehicle back to you ASAP. I would use them again.
Sean was very open concerning the repairs needed on our vehicle and Danielle fully explained all of the charges due. The comprehensive feedback with photos from the service tech was really great. The final bill was actually lower than the estimate because a few of the repairs could wait until the next service. I highly recommend Red Rock Repair
Highly reliable and knowledgeable service. I especially like the fact that Red Rock automotive is co-owned and operated by Danielle, it gives another female the feeling of trust that my car is being well taken care of without the feeling of “being taken for a ride” on repairs or expenses. I recommend their service 100%.
I have been coming to this shop for almost 8 years. They do not up sell or tell you things need done unless they actually do. Their prices are honest and work is done right without shortcuts! Employees are kind and courteous and service is exceptional!
Great experience from start to finish. Would reccomend in an instant! (Already have!)
Very professional with a digital version of the inspection sent to my iPhone for future reference,The staff was courteous and answered all my questions.The price was fair and they reserved a time slot so that I was able to get my alignment done in one hour.I plan to use them as my primary go to car mechanic. Bravo!