The auto service and customer service were. the best service Ive had since I relocated to the Las Vegas area in June.Carlos in service was awesome. He made us feel like valued customers by explaining what would be done with my vehicle. He shared some information about the dealership new look, and was just overall FRIENDLY.Hector in the Genesis area was exceptional . He came over to us and again, very friendly. I didnt feel like it was a sales pitch. My husband is interested in purchasing the Genesis, when we told him that we werent going to purchase the vehicle at that moment, his attitude, professionalism, or anything else did not change.I cant say enough about this location. We have been to other dealerships in the area and HYUNDAI OF LAS VEGAS out rates them all. Their customer service is the boom and the grounds are extremely impressive.I highly recommend this dealership and I WILL definitely be back.Thank you Hyundai of Las Vegas for making my visit at your dealership in the area a pleasant and memorable one.CTHyundai Palisade Owner
My husband and I were very pleased with the buying experience at Hyundai of Las Vegas. Our sales person Joey really put forth a great effort to make us feel comfortable and we were able to negotiate a fair price. He was kind and patient while we test drove two different models (Santa Fe Calligraphy and Limited) and compared the two models. The dealership itself is very nice - clean (super important during this pandemic) with a variety of vehicles from the Hyundai and Genesis lines to explore. Everyone has been very friendly during our buying experience. Our registration paperwork was ready in record time, only one business day after our vehicle purchase. I would, hands down, recommend them.
I cant y express enough how grateful and happy I am with my car service here.This morning I went to Hyundai on Sahara for an emergency with my car battery. Abram greeted me and listen to all my concerns regarding my car. He emtered all the information to his computer and offered me a complimentary shuttle ride to my work !!My car was done within 2 hours, I am so happy with the service level and professionalism in this dealership. Thank you all for an amazing day and wonderful service : )
Felix from Hyundai took great care of me throughout the entire pre and post-sales process. I got a great car at a great deal. After I drove off the lot, he kept his promises and followed through. Follow through is very important to me and he did not disappoint. If youre looking for a good deal on a Hyundai, go talk to Felix.
I was so pleased with the service I received considering that my appointment was not recorded and I didn’t wait long. Carlos was so nice and courteous. One thing, if a recall is due the owner should be advised.
Just bought a 2022 Hyundai Tucson Hybrid! Hector, our salesperson, was friendly, extremely knowledgeable, and low-key--not high pressure pushy sales. We highly recommend Hector and this dealership. And I love my new SUV!!!
All employees on the service section were professional and so nice. One guy remembered me from my last visit. They told me how long my service would take and it was even ready earlier. They called when it was ready and the call was very professional. I bought my car there in February and will never go elsewhere!!!
5 stars!!!! Tony Fisher is the Mannnn! Everyone at Hyundai of Las Vegas was nice from the greetings when you pull up to the announcements when you make your purchase. Plus the have Starbucks. Overall win. I was in and out. Tony knows his stuff! Got my first car 2 days before my birthday 🥳
I found one of their vehicles on autotrader.com. The total price with all fees was $29,872. When I called the actual store (thinking prices would be slightly lower by going to them directly, the quoted me a price of $30,846 from a Nadia Lopez. I asked a manager why the $1,000 difference. They had no answer. So I have chosen not to buy a Hyundai due to their unscrupulous practices!
First I went to other car dealers . The stuff wasnt really helpful because my credit score are low. Walk out with disappointment. Then my friend recommended Hyundai.Jojo the sales person reach me with friendly manner and make me feel comfortable. He listen my situation .He was trying his best to help me to find the car that I can afford it. I was so thrilled . The other stuff was awesome too.I still cant believe it.I bought my first accent car and it the car I want it. Thank you Jojo and other stuff.
Highly recommend purchasing a car from this location. Dave Wagner was an amazing salesmen. He was honest, patient, and tried to get us the best deal. We ended up purchasing a 22 Palisade. Thank you Dave and team!!
The customer service was outstanding! I would recommend this dealership to all Hyundai owners. My Santa Fe was serviced and returned to me in a timely manner. I recommend scheduling an appointment. This allows the parts department to verify that parts for your vehicle are on site and the servicing can continue without delay.
This vehicle was our second purchase from Hyundai of Las Vegas. As in the past we found the experience positive, especially the very professional service.Both Beto Guzman and Stacy Datlof did just an outstanding job of helping us with this purchase.We highly recommend doing business with these folks at Hyundai of L.V.
I was very pleased with my service appointment. My service advisor, Carlos Morales, was great! He answered all of my questions and kept me informed during the entire process. Would highly recommend Hyundai of Las Vegas!
Sales person David is a really nice person, He was patient and agreeable, we arent easy to deal with, The biggest issue we had was the sticker price and the actual price of the car increased by 2000.00 with all the add ons.When we went through the purchase process, we had to listen to the extended warranty spiel, we were there for 4 hours. So we just wanted to get out of there and eat!
Very friendly staff and understanding of your situation you going through so they work with everyone.
Dennis and the entire service team are always the best. They do everything possible to make a day in service move quickly and timely when I need service. Nancy, Paul and all participants are always easy to deal with.
It was the best car leasing experience ever! Parker, the sales manager, Darryl, the finance assistant and Felix, the salesman were courteous, respectful and highly efficient. They took care of our needs, handled our former car return and offered us a great lease price with more miles/yr. and a lower monthly payment than our previous lease!Thank you Hyundai of Las Vegas for your excellent service!
Excellent customer service…Carlos was very professional, helpful in getting my car service that day even though we didn’t have an appointment. I highly recommend Hyundai of Las Vegas. I would definitely come back to this dealership again.
Everyone is so nice and professional each time I visit. They have taken excellent care of me for the past three cars I’ve leased with them over the years.Dave helped with my last two Elantras and he is the best!
As always I had a great experience at Hyundai of Las Vegas. I took my car in for an oil change and tire rotation and received great, friendly customer service. Also got a free car wash. I have told friends, family and co-workers about your business and recommended you for their next vehicle purchase. Thank you again Hyundai of Las Vegas.
D’André and Toni were excellent! They made the process of purchasing my first Hyundai so smooth and easy! I will definitely recommend them to my family and friends looking to purchase a vehicle. Thanks guys!!
It was an Excellent Experience. Dealing with Hyundai of Las Vegas!!! From start to finish,They assisted me with all my needs in a timely and Professional Manner!!! Thank You For such Wonderful Service!!! Sincerely, Sherice O.
I have a 2004 Hyundai Elantra and have been taking it for service for years to Las Vegas Hyundai. I always have great service and feel comfortable with all my service my car has. So when it was time to look for another car I went to Hyundai Las Vegas. Sale manager David Wagner was great with helping me find my new car. He is the best. If you are looking for a car he will walk you through every step and make the easiest.
Josh Berry always does a fantastic job in getting me in and out when dropping my vehicle off for service. Hes professional and knowledgeable and really takes pride in what he does.
Large, clean showroom. My sales associate was David Wagner who was very personable and helpful. Would highly recommend David to my family and friends
This was my first experience purchasing a vehicle from Hyundai of Las Vegas and was pleasantly surprised by the entire experience.We had a great experience working with Ronnie Youn. He is the epitome of an excellent Salesperson, he was not pushy & very thorough in explaining details on the transaction. We received exceptional customer service.I want to state that this five stars review is directed towards Ronnie Youn Fleet Manager in the sale department and Darryl Laxson Finance Manager, I purchased my Elantra 2021 vehicle July 17 on a Saturday.I will definitely consider future purchases from my local Hyundai of Las Vegas!
Great experience at Hyundai of Las Vegas. Beto was awesome, very knowledgeable and answered all my questions, and NO PRESSURE whatsoever. Had the best price in town on the Sonata I was looking for, and one of the only dealerships to actually have cars on their lot to sell, without a crazy markup on their cars. Definitely check them out if you are looking for a Hyundai!
We were greeted and taken care of by Hector he was very helpful, personable and more. He made the visit better so it became a perfect car buying experience. More dealerships need people like Hector working for/with them.
I cant thank enough the service I received at hyundai. Got a new car of my dreams, thanks to the wonderful staff that gave me a chance. Shout out to David Wagner for helping get into the car of my dreams. Thanks to Anthony Miller for getting my car serviced. And of course Darryl laxson. Definitely recommend anyone looking for the car of your dreams. They will definitely help you make it happen. Thanks again. Much appreciated
Felix, Tony and James in Finance we really very easy to work with during the transaction and I appreciate that very much. They made me feel like my time was just as important as their own and that is also very much appreciated...-Alan Carroll
My husband and I had a wonderful experience at Hyundai of Las Vegas. Marc was a wonderful representative of the company and we left with a brand new Santa Fe Hyundai! Nice way to spend an afternoon in Las Vegas!
The experience was easy and stress free. We dealt with Mark who was very accommodating considering we had to wait 4 days to actually work in everything as they were in the process of switching to a different system. Other than that I highly recommend Hyundai of Las Vegas!
Sir Ed Mathias is very helpful! He assisted me well in choosing the car that best fits me and my work. He’s very reliable and efficient. Kudos to Hyundai West Sahara!
Rodrigo was my service representative. I never had him before. I just got lucky to get him when I came for my appointment. He is the best! Very professional and courteous. Patient and knowledgeable. He is my best friend now! Thank you Rigo!
I have had the best experience buying my new car. My salesman has gone above and beyond to make sure that I’m happ.y. After I bought the car I still had to have some things fixed and he made sure that everything was taken care of. I appreciated that. Excellent customer service there at Hyundai.
Our experience at Hyundai of Las Vegas was great! We were treated well and ensured the Tucson we were looking for is what we got! Our salesperson Ronnie was 100% awesome and went over and beyond to ensure we were happy. Couldnt have asked for better assistance from all the staff at Hyundai of Las Vegas! I highly recommend!!
My salesman, Tyler was amazing, very friendly and professional. Made the whole buying process fun. Lydia in Finance was great. She made the process easy and we laughed the whole time.Great experience, I will recommend ABC Hyundai to everyone.
Sean was super friendly, easy going, and very informative about everything Hyundai has to offer. He spent all the time we needed to make sure we got the car that we wanted at the price we could afford. Definitely recommend this dealership and Sean!
Checked everything for me for my long road trip ahead. I love Nancy Rio she’s awesome. Thank you so much
Our process was very efficient. Debbie showed us the car and we agreed on pricing and went right into finance while the car was being washed and filled w gas. Mari went over the contract and we signed docs on the iPad.
Carlos is awesome. He truly cares! I am so happy that he is my service advisor!
I bought a car from Dre at Hyundai of Las Vegas over the Fourth of July weekend and he was AMAZING! He was very knowledgeable and after asking what I was looking for, he found me the perfect car for my price range and to fit my needs. Dre was not pushy or overly salesy he really cared about me getting the right car, not spending more than I wanted and was willing to go the extra mile to get me the best deal for my trade in. If you want a great experience with amazing customer service and to find your perfect car- go see Dre!!!!!!!!
They gave me a good deal on a hybrid santa fe 2021, iam very happy with my car.. gorgeous car at every single way, Excellent store( Hyundai of las vegas), right now getting 36.7 mpg on city, excellent sales persons Odi and Mark, and Luis the manager., by the way, apologize for my English, is my second language. I have to say that I went to henderson hyundai superstore before stopping here at hyundai of las vegas, those people at henderson have a 5 to 6000 mark up on those cars, they just dont respect American citizens, they want to take advantage on you from the very beginning and they dont care to tell you a bunch of lies, trying to justify the insane mark up. They lost my business, I just dont know how customers at henderson can swallow those crazy numbers. If you dont believe what I said, just go right now and check the sticker price on those car over there, msrp 36 and changes, they have the car for 44 after nitrogen on the tire, tinted windows,door edge and the crazy mark up, give me a break.
I really like this place as I never know when I can squeeze in an appointment My go person is Josh Berry, He can always fit me in and take care of all my needs. Hes the best. Ray G.
Sean and Stacy were absolutely wonderful in helping me buy my first car. They made it easy, quick, and overall a good experience.
Parker and Odie took great care of me. They were professional, knowledgeable, and friendly. Will come back when its time again for a new car.. Thanks !
Dennis was incredibly professional and helpful! Would definitely recommend getting a service here.
Great team! Do all of my Hyundai service there.
It is disheartening to find a vehicle online for one price and then be told once you arrive at the dealership that its a different price.The Palisade Calligraphy was posted online at approximately $49,000 MSRP. During my test drive I was advised it was $60,000. Then I was told the mark-up would be reduced to approximately $5,000. I honestly dont care to pay more than what a vehicle is worth in order to assist the dealership with recouping their loss based on a vehicle shortage. To put it simply the dealerships are driven by greed.At this age I dont get excited over the prospect of a new vehicle. Especially since I want a new vehicle but dont necessarily need it. So, its nothing for me to walk away from the table without looking back. Yeah, I know someone else will come along and willingly pay that mark-up with a smile. But, not I. What I will do is post this review in multiple places to forewarn others about your deceptive practices. Hopefully, it will help others and keep them from wasting time at your dealership.Do better. Dont forget about the little man who works hard for their money. We matter too.
Shawn helped me out a lot with the car deal (got the new hybrid sonata). The deal was really good (from my old car to the new one) and I cannot pass it up. The rest of the staff made it easier (USB/e-copies) for me to get the car out within 3 hrs. They were flexible and accommodating.
Brandon is great to work with! and the technicians always do an incredibly good job. they take awesome care of you and your car here!
This location is EXCEPTIONAL!!! These amazing service advisors get worked to the bone and have rude customers left and right, but every single time I’ve came for service, they always remain so calm, respectful and attentive no matter how RUDE or ABSURD their customers are. The technicians are 100% thorough and know their stuff! They work quickly and efficiently as well as all the service advisors. My personal go to advisor is Brandon Wyatt. He always goes out of his way for me and all his other customers.
Came in for an oil change and everything went smoothly! Abram was courteous and professional as usual. Im always satisfied when I leave the service center.
I honestly dreaded going to a dealership but Hector ensured the entire process went smooth as possible. He was personable, professional and delivered nothing less than impeccable service.
Eddie Matias was great! He fought hard for me to get the car I wanted at the best price possible, especially considering the shortage of available vehicles. He even went to the trouble of getting the car from another dealership.
I was very pleased that even though I had not made an appointment, they took care of repairing a flat tire as soon as they could possibly do it. This is the 3rd. Tucson that I have leased and I am very happy for their performance and their Customer Service.
Service team is amazing! They make sure to take care of you as soon as possible. Thank you to my Service Advisor, Carlos 😊
Worst experience ever with the Finance Department. Be careful of what they are promoting to you especially when it comes to warranty. They can lie to you easily and rob your money. I still have difficulty resolving the issue and after sending them many emails regarding the money that they owe me, but I still have no response. Please do not listen to them, this dealership is a scam.
We worked with Ody (salesman) and Darryl (finance) when we visited them on Friday, 06/18. While we went there with the intention of viewing their inventory and determining whether we’d be able to purchase a vehicle, we were pleasantly surprised (and shocked!) that the entire process was super easy that shortly after we arrived we found ourselves getting ready to sign papers!I had communicated with Ody Youkhana prior to the visit via email and he was super knowledgeable, patient, understanding and helpful when it came to listening to our needs and where we envisioned ourselves to be financially. There were no gimmicks, false promises or hidden fees like most dealerships we visited beforehand.If you’re looking to purchase a vehicle I would highly recommend that you visit Hyundai of Las Vegas on Sahara and ask for Ody!Thanks to everyone there for allowing us the opportunity to find the SUV of our dreams and making the entire process quick and easy for us. We will definitely be going back when it comes time to purchase another!
We have been buying from Hyundai of Las Vegas for years! But what makes the experience so special each time is Dave Wagner! His attention to detail and willingness to help find the right vehicle every time is outstanding! Dave is the best! We appreciate all the staff as well at Hyundai of Las Vegas so much!
Rodrigo is one of the best service advisors in the industry. He always has his customers best interest at heart. I spent 20 years in the auto industry and I am grateful when I moved to Vegas that I found Rodrigo at Hyundai Of Las Vegas.
I loved my experience with the service department! I was frustrated at first due to being lost (their location is actually 7200 Sahara😅) but the patience and helpful attitude of Abram really turned things around along with Guillermo ( the driver of the shuttle/ride). I had an interaction with two other individuals, unfortunately, I did not get their names, they rounded out my experience! the initial young man who made contact with me and the young lady who settled my bill! Will be visiting again ❤️
Tony Fischer was awesome. He did his thing. Everyone at Las Vegas Hyundai was very nice and professional. Excellent service.
Best experience all around especially David Wagner. He wasnt pushy he gave me a great deal for my used vehicle and negotiated a wonder deaL on a brand new car!!!! Thank you David and thank you Louie !!!! I will refer anyone who is looking for a new or used car!!! :)
The person who helped us was very excellent his name is Eddie I would go to him again
I received the BEST Customer Service from Rigo the big Teddy Bear from the time I pulled in the Service driveway until my departure. Rigo even explained in detail about a particular malfunction on my car that is common and I now understand. His work ethic should not go unrecognized. A1 Service.Thank you,Happy Customer of a Hyundai and Genesis!
Joey and Dave were awesome. They were so patient and helpful. Worked an excellent deal for me and went above and beyond. Ask for them by name. The entire staff was welcoming and so friendly. Ive always cringed at the thought of car dealerships and salesmen, but these guys made me feel super comfortable. Great place. Definitely check them out.
This is my second time purchasing a hyundai sonata,so that tells you that I love them and love the service I receive at Hyundai of Las Vegas! Great people,great service,great cars! Thank you Hyundai of Las Vegas for being exceptional!
Exceptional experience- Brandon provided stellar customer service..went above and beyond.
As always they take good care of me.Thanks to Ms Nancy Rios for her outstanding service.
This is my 2nd purchase from Hyundai of Las Vegas and I could not be happier with the service I received. Each purchase has been simple and straight forward. The sales team was able to get me financed both times with no haggling over price, down payment, or my interest rate. My opinion of car buying changed in 2019 and has been re-enforced in 2021. Thank you for the awesome experience and 2 vehicles that I am beyond satisfied to own.Nina Stallworth
Brandon was friendly, helpful and kept me informed throughout the day as a couple of other issues came up. I was very happy with the service and highly recommend Hyundai of Las Vegas.
I was so impressed with the service dept. I met a great employee to helped me with understanding my hybrid Santa Fe, Abram Pina. I will bring my car for service to this professional and competent service dept employee.And I trust the service department he works in.And I cannot say that about the service dept. in the dealership I purchased my car from here in Las Vegas.
Service is wonderful and the personalized service with Josh Berry is awesome. I feel like he really knows my car and it is great habing the same service rep anytime i go into The dealer.
Paul (George) Olawski is my service adviser and he is fantastic. He is a great asset to your business. Thank you Paul for the great service!!
The dealer was extremely helpful in letting us find the model and color or our new car. We knew him for ten years and bought four cars from him in that time period. I think that says a lot of our relationship and trust between my dealer and I.
Thank you for quick and friendly service. As a walk-in service was anticipated at 3 hours, which was expected but Dennis Fekete had me in and out in under an hour and half. Thank you so much Hyundai of Las Vegas!
Hyundai of Las Vegas (LV) was fantastic! Dave W. did an awesome job getting me the best value for my trade and I was able to purchase the truck of my dreams! Even though I was pre-qualified, Hyundai of LV gave me an even lower APR than I had and even threw in some cash for my registration. I couldnt be happier. Cheers to Hyundai of LV!
Ody is a top performer! The entire Hyundai team worked with me and got me approved within my specifications! A+++ service, definitely will recommend to friends and family!
Carlos was very helpful. Service was done quickly and electronic issues resolved. Thx so much!
Thank you Eric Walker was phenomenal, very good salesman because he lets the vehicle sell itself. He worked hard to get me the deal that was right for me and took me step by step through the process. Being recently divorced this was my first time working with a dealership for a new car, he was kind and very professional. I would definitely recommend this man and this dealership for those looking for something new for their driveway. I have ok experiences and godawful experiences in car dealerships but this one was definitely the pinnacle for great customer service. While yes its still a car dealership it felt more relaxed and less stressful even tho I was a HUGE bundle of nerves doing this by myself but once I got into my brand new 2020 Elantra I drove home with a HUGE smile on my face. Eric I will be in once you guys call for my registration and yes I will bring you some Coconut Banana Bread! You earned it! GIVE that man a raise! :)
My personal experience here was amazing. From sales Paul to trade in deperartment to Finance everyone was great. There was a mix up with lot price and Internet price. The lower price was honored. I was in and out of there in a few hours with a brand new truck. All terms I requested was achieved.
Our first Hyundai and we are very happy with the service and the vehicle as well. Looking forward to built a strong bond with Hyundai of Las Vegas.
Tony and Mark were great. Probably the best car buying experience I’ve ever had
Hyundai of Las Vegas had provided me with excellent service. I am very satisfied! I especially enjoyed working with Paul Olawski. He has been very helpful and knowledgeable!
Mr Anthony & Mr Rodrigo were so helpful & professionalWhen my husband took vehicle
They were very professional and polite I would recommend anyone to go to this dealership for your automotive needs, keep up the good work guys, thank you.
My service experience at Hyundai/genesis Las Vegas was great. My car was serviced correctly in a reasonable amount of time and my service advisor Josh did a great job of keeping me updated along the way.
Hector Llamas was extremely helpful and made the experience of buying my first car great! Friendly staff all around! (:
Service time was faster than expected. The staff, Rico was really helpful with Joshua
Awesome Team I worked with at Las Vegas Hyundai! Alfa, Mark and Marciela all worked with me and got me exactly what I wanted. Never purchased a Hyundai but they we all on their game and I will be back when I want to trade in or just purchase another vehicle! Thank you so much I love my Hyundai Tucson and you all help me get it!
Outstanding work, done on time in the day/hour it was scheduled to be performed - THANKS!
Hyundai of Las Vegas always takes excellent care of me thank you so much.
I was once again totally satisfied with the service delivered. And I attribute much of my satisfaction with the always prompt, friendly, professional and meticulous efforts of my service representative—Mr. Abram Pina. I always know the service I need will be completed. I don’t think that I am alone in that opinion. He never lets us down and he is the face of the company in my opinion. Mr. Pena is a big reason Hyundai of Las Vegas has my loyalty to the brand and that dealership.David Lunsford
That was the easiest car buying experience of my entire life. We came in there and ding that dong in 15 minutes