DO NOT COME TO THIS BUSINESS! TERRIBLE SERVICE!I called ahead of time to get my headlights checked, and they told me to come over. When I arrived at 4:30 pm, this arrogant attendant with an attitude told me they close at 5 pm and they had no time to do it. It was a Friday afternoon, and you could tell he was anxious to leave early. Why don’t they close the doors at 4 pm or 4:30 pm if they get upset when someone shows up before they close. I contacted Cardinale Acura to let them know they should stop referring this shop. Terrible service, disrespectful staff!
I used this company to Install my headlights on my dodge charger. When I first brought my car here I picked it up and had a few issues but the owner called and fixed it right away. Not only did she understand my concern but also had it corrected for me without any hesitation! Love the female ownership when it comes to a male driven industry. Will definitely recommend this place to family and friends and come back for future services! Thank you so much!
I found these guys when I was recommended to find a specialty company who changed HID style headlights.I was quoted $550 from Henderson Nissan to change the HID headlights on my 2010 Infiniti FX35. These guys did it for less than half that price.Would definitely recommend them and I would certainly use them again. Also, they were super friendly in the office and I was in and out of there in about an hour so that was a big help as well.
Headlights put on my truck today very knowledgeable staff friendly and informative and very polite
Fast service very friendly and professional, installed my lights last minute even though there were slammed busy in 117 degree heat! Highly recommended.
Excellent Customer Service. They provide you with literally everything you need for automobiles. Highly recommend
Good service,and if I needed help always available.
I had a great 1st time experience with these guys, Joe was my sales person he was educated, patient and made sure I understood all my options never pushy just a cool laid back kinda dude want to talk to when you go to the performance shop, I highly recommend Konvulse Motorsports for any of your proformance and lighting needs !
I had some ambient lighting installed in my front and rear seats. The shop and gentlemen who work there are top notch, professional and fastHad me done in less than 2 hours! And because I have a floating center console, Ill be back for the lights for it! As soon as the lights are in stock. Thanks again gentlemen and see you soon 😊
These guys have all of your lighting needs covered. Morimoto in stock...
Pros here, they know their stuff. Take pride in their work and don’t rip you off—recommend 100% if you’re looking for lights!
Do not come here!! Very unprofessional, I had to come back 3 different times so they can fix issues they caused and charged me extra each time. Dont trust them.
Went here to get my lights done, I was quoted one price and charged another. Very sloppy work, wires everywhere, didnt hide them. Was charged to have my turn signal bulbs changed and found out that was never done. Work was suppose to be done in 2 hours, it took them 5 plus hours to do the work and then charged me more labor. Everyone beware of this company.he is such a liar i payed like 50 bucks for bulbs and the work is so sloppy I will post pictures next no problem this isnt his only 1 so folks you can see this place is terrible beware he is just trying make his company look good when its not beware beware
Great place all foreign vehicles worked on fast great work and honest. 2004 Volvo xc90 Hid light fixed D.Justice
Went in to get my bulbs redone..i got them last year dec. 2019..bought the lifetime warranty, bulbs, and install which cost me $600 @ that time. i had to go in dec 20 because one of the bulbs went out. i was under the impression lifetime warranty would be til i owned the vehicle. but they said they were bought by somebody else in june and they not honoring that. but if i showed the invoice they would give me $20 off🤣 . i guess the almost $200 in warranty dont mean nothing. like how do you buy a biz and not have backup of all the business they did stored for a couple of years. and so..no warranty..i had to pay $173 to replace both bulbs. just as the other post. spaghetti wires everywhere nothing clean on install..nothing is tied down. as of 7/17/21 my driver side bulb is out from my dec. 2020 redo of both bulbs..
They have taken over Vegas HID, and they want to charge existing customers a bogus diagnostics fee on warranty work that is supposed to be 100% covered. This company is trying to get out of their obligation to previous customers. When one company takes over another, they take on ALL assets & liabilities of the previous company. Konvulse Motorsports should be avoided at all costs !!!
Always great help I bought a set of hids from them and one had burnt out and it was under warranty and the replaced it with no problem
Overpriced. I was charged almost a hundred extra just to glue the bulbs to the adapter. They lost my aftermarket adapters that i brought and was told they were gonna take care of it. Weeks, months later, nothing. 200 something dollars just to get me low quality chinese hid bulbs WITH my own ballast.
Outstanding service and cheap price my HID headlights on my Cadillac Escalade have been out since October of last year everybody was charging me 1200 2 $1,500 to replace it these guys only charged me $450 guaranteed theyre the only ones I will ever touch my Escalade highly recommended dont go anywhere else and waste your money
Great customer service. Knowledgeable staff.
Awesome guys!!! Very professional
Wouldnt recommend. I bought coilovers from them and had them installed there too. I dropped off the car early in the morning to have them installed and be able to pick up the car in the evening(assuming it would be done). When I got there that evening, my wheels were faced down next to the car.(with some scratches) No one was working on the car and/or would give me any info on the progress of it. After waiting sometime, they finally decided to finish adjusting and installing the wheels back on. No apologies for the delay, no apologies nor solution for the scratches on the wheels. They had the audacity to deny the scratches that they caused on my wheels. I didnt even go back to adjust the coilovers after they had settled. Honestly, some of the worst experience a customer can go thru, in my opinion.
Amazing shop I highly recommend them for any and all automotive lighting
Honestly liked the shop guy who helped me was alright I guess. Place was super over priced in my opinion had a bunch of work I wanted done got a quote. Asked if he could go any lower said he would call me and tell me if his boss would approve or deny a lower offer but never called me and I find that highly unprofessional and ridiculous.
Excellent! took an evo there that is very precious, they treated her well!
My husband walked out like a kid at a candy store. Customer Service was fantastic.
The guy that helped me was amazing he was very knowledgeable and made me feel really comfortable with his suggestions and what was best for my car Will be returning and spending.
I had a scheduled appointment on December 2nd. Upon arriving to appointment the service was quick but they FAILED to complete the service. Out of four things they completed two. They asked me to reschedule and they would charge me additional $95 in labor for the same service I just paid for just because they want to change date. I asked why they can’t complete service they scheduled me for. They told me there to busy to take scheduled appointments. I asked how was the car inspection. HID Vegas told me they for got and don’t have no one available to do scheduled job. Even though it was on my service sheet as a service they would provide. BEWARE OF INCOMPLETE SERVICE......they might SCAM you out of extra money to do a service you paid them to do. I would recommend doing your research and go to a more competent place that can actually complete the service they scheduled you for. Not sure if you want to waste your time. But so far experience is extremely poor.
I have gone to these guys a couple of times asking if they do the work I needed (audio install and a car alarm). Even though they do not offer these services, they referred me to another company that also has a very good reputation, and when I couldnt get a hold of the other company (they just happen to be in the process of moving buildings) Chad at Vegas HID went the extra mile in helping me get a hold of them. I swear if I ever need work done that Vegas HID offers, they will be my first choice. Very friendly staff, and the owner, Leo, is an awesome guy!
They are excellent in their business practice. They do a great job and they make sure youre satisfied when you leave. Ive had new headlight housing installed with HIDs, switched back to my OEM headlight housing, yellow fog lights installed, coilovers adjusted, and my rear lights wiring fixed. I had both HID lights go out and they replaced them no questions asked and nothing out of my pocket with my warranty on them.Sometimes it is difficult to get a hold of them over the phone or in the show room but that didnt really bother me too much since I know theyll take care of whatever I need.
If I could do less a star I most definitely would.....customer service was horrific stood there for almost 1 hour and was semi acknowledge once! There was only one person available which is understandable but even so something should have been said or asked.
Leo and the whole staff are super friendly. Not only are the prices fair but they are honest. Leo or one of the staff will go over any recommendations they have for your vehicle and what is most important. I will be a life long customer of Vegas HID and Central Auto Care.
I’ve been coming here ever since I’ve upgraded my exterior and interior lighting for my car. I appreciated the professionalism, communication, and service from my past experience, that I routinely bring my car in for maintenance. Leo (owner) and Gabe are awesome as well as therir staff. Completely satisfied with Vegas HID, keep up the great work!
The team at Vegas HID are always professional and get the work I need done in a timely manner. They are also the most honest automotive shop I have found in Las Vegas.
Today was our first time visiting Vegas hid beyond our expectations... Made my appointment for 9am Thursday 31st the young lady who set up my appointment was amazing it was quick and painless... upon arrival we honestly didnt know what to expect we walked inside Leo was helping another customer greeted us to let us know he would be right with us when we got to the counter he already knew who we were as soon as I stated we had an appointment ( points from jump) discussed in full detail the work we requested to have done along with a price breakdown, as we waited for the work to be completed Leo went the extra mile to call us to give us an update on our vehicle along with suggestions to prevent further issues plus pricing when we arrived to pick up our car Leo had a printout of the suggestions with all prices in full best experience by far didnt sell us things we didnt need, listened to our needs and answered any questions we may have had answering everything in detail and to where we could understand highly recommended... Vegas hid if we could give you 10 stars we absolutely would thank you for all your help kindness and professionalism we will see you soon
This was my first experience coming to this business. I had read reviews online and figured they were a good company. I came in to get some new HID bulbs installed on my vehicle. The service started of pretty well. Friendly staff greeted me and told me the wait would be about 1-1.5hrs. It ended up taking them much longer.My new headlights looked good when I inspected them.However, when I got back into my vehicle, I immediately noticed that my leather steering wheel had very large scratches that were not there before I dropped the vehicle off. When I spoke to the manager, he was downright rude and condescending. He even accused me of being the one who made the scratches and asked if I had taken a before picture of my steering wheel to prove that it was not there before. When I asked if he could cover any cost to repair the scratches he responded by saying, absolutely not buddy. Totally unprofessional. Then when I asked him not to call me buddy, he said I can call you whatever I want to.Be VERY careful taking your car here. If they damage it, you are out of luck. Worst vehicle service experience Ive ever had to go through.
Now that I had a chance to take in all that was done, I can leave an honest and truthful opinion. I called and asked about getting my headlights looked at, as the low beams randomly stopped working. I was told to make an appointment for a headlight diagnostic, so I went ahead and made one for a Tuesday. I left work early to make my appointment on time, and before their closing as I was told it would take an hour or 2 to complete. Upon arrival, a tech came out to look at my truck, popped the hood and looked behind the debris guard before getting someone else. Guy #2 comes out and tells me, yes, we can take a look at the whole headlight circuit and diagnose the problem, but I have to make an appointment. Didnt I just do that? Oh well, I make another appointment to drop it off at 8am, and am told itll be ready in a few hours. I get a ride to their shop and sit in the lobby for close to 3 hours before Im ever acknowledged, when the tech comes out and tells me they need to do another circuit diagnostic, because they cant figure out why the low beams arent working. For some reason, he has my tail lights off and is telling me he has to charge me to reinstall the load resistors, but that he cant finish it today, and to come back tomorrow. So, I repeat the process on day 2, sit in their lobby for 2hrs, before Im told they just need to put it back together. I was charged for 2 circuit diagnostics, an HID install, load resistor installs, a shop fee, and something else. $432. An absolute rip off, as I could have had the same work done by my Ford dealer for around $200 and done in a couple hours. I went back and looked at the work they had done to verify. My HIDs were hooked up exactly the same, minus the anti-flicker kit I had installed. For some reason, they threw it out. They had moved the HID power from my fuse box power source direct to the battery, and moved the 2 grounds from the front of the frame to the top. As for the load resistors that I was told were installed wrong, they were hooked up exactly the same, with new connectors. To top things off, now my center console lights for climate controls and ambient lighting DO NOT WORK! Ive checked all the fuses with no luck, so I will now be forced to take my truck in to the dealership to have this problem fixed, as there is no way I can trust this shop to fix their mistakes. So what exactly did I waste $432 and 2 days of my time on? Your guess is as good as mine. I ended up sending the headlights back for a refund, so now I paid $432 to have my console lighting not work. If that sounds like a good deal to you, youve found your shop!Im sure the owner will be here soon to state his rates are on par with everyone else, but as I stated above, that is incorrect. Listen, I understand its a business and youre there to make money, but to charge an outrageous price for very little actual work spread out over 2 days is absolutely unacceptable. Be very careful of this shop, do your research on what they claim to do as compared to what they actually do, and shop around for a better, reasonable place to do business with.
Came in here to have my halogen headlights changed to 55 watts HID(‘16 maxima). They currently have a holiday promo that further convinced me that this would be my go-to shop for my needs. All in all, it was a pleasant experience. Plus, everyone was kind and professional.Installation took an hour. Definitely recommend this shop!
There atmosphere is like what else they have for sale. Dont let the female in your house go in there
They really dont know what they are doing be careful when bringing your vehicle here
Great shop for great service. Took my truck in to fix an HID light I got ten years ago, was told it was under warranty and was fixed for free. That was awesome so I let them fix a car I was working on at the time. It barely made it to the shop, got a diagnosis, and had the problems fixed in short time. I just drove that same car that couldnt make it down the street all the way from Vegas, up the whole coast of cali and Oregon and am still driving it daily. Thank you Vegas HID for saving my car, my sanity and doing it with friendly customer service.
Its a place I can enjoy going to and getting my cars worked on. They have some of the best customer service in a family friendly environment. Thanks guys!
Awesome place just bought a part I needed for my HIDs that I needed, they didnt try to up sell me there own products and gave me a little walk through on how to wire it. I love places where they dont try to push their products on you unless absolutely needed and are just real and helpful. Will be doing business with these guys again!!!
Friendly and accountable service. Great morals and honest people.
Leo and Daison did a finaminal job working on my car. They installed low been 6k hid lights and installed 6k led fog light! The job was excellent! These two have great customer service and I would recommended anyone to come down to hidlasvegas due to their fantastic service!!!
Fast,Friendly environment my #1 GoTo shop anything u need done from Hid installation and performance parts or even car repairs Recommend to anyone in the Las Vegas Area. Talk to Leo best man behind the counter he will take care everything for u as family .
These guys are awesome! Very attentive and sincere! Got a lot more help than I expected!
Great deals on new His lights and stereos
Service was excellent. Alex was helpful and knowledgeable. One of the bay customer service experiences Ive ever had in vegas.
Awesome expiernce! Alex was a lot of help and very thorough on explaining how everything worked. Great prices too!
Charged me 30 bucks to put in a bulb that I paid them 40 for. Then took my car and and charged me 90 for ballast that was supposivly broken, but showed me no proof. Felt like I was in Tijuana in the middle of a scam. Watch these people like a hawk.....thats if you absolutely have to do biz with them.
Vegas HID has installed a cold air intake and projector headlights on my car. All quickly and at a good price. Ill be getting the majority of my car upgrades at Vegas HID.
Great and honest service. They will take care of you. I will be coming here for years to come
Still great friendly service have my civic replace with hID over ten years still back there products
Vegas HID has done a good job at addressing my HID lights and other automotive work.
Very pleased with the headlights they installed for me! Quick and friendly service!
They ran late, but they have a comfortable waiting area and friendly staff working the front.
The have parts and accessories for every car . At the best prices
Came in for brake light not working and they got it fix in a great time would recommend anybody very honest staff that know what they doing
Vegas HID, good job guys IAM coming back again for your service.
Leo and his team provide honest work for a great value!
If youre looking for the most trustworthy and honest mom and pop auto mechanic shop to meet all your needs from general maintenance to full custom work, then please go see Leo, Grace, and company. You will embark on a true 5 star adventure from the moment you ease your precious pride and joy curbside to shield that needs a little TLC; you walk in - greeted by the front desk immediately - and you want to say wants wrong with your vehicle to the front desk, but you are amazed by the spectacular display of different way to accessorize your vehicle after you fix the general maintence issue you are there for. After salivating over the pristine condition of a mom and pop shop, you feel parched - fortunately there is water and plenty of comfortable seating to recuperate. The shop has the cleanliness, displays, and size of a service shop of a dealership or huge industrial, auto mechanic shop, but without the type of treatments we are all too familiar with. You dont have to walk in here with hesitation and be on the defensive right away. They are here to understand your problem, diagnose, suggest, repair/ customize if needed, solve, and provide the best experience ever. Because of this full customer solution, that is why I can still categorize this as a mom and pop mechanic shop - because they focus on the customer and the ultimate solution. Now to end the 5 star adventure - crank the key and drive off with that new car feeling knowing that you paid to keep your vehicle on the road running well, looking nice, you paid to keep a honest business running, and you saved money by using VegasHID because their prices are competitive.My wife and I have gotten this treatment for many years at VegasHID, which is why we took time to review such a great business. Weve had all 3 of our vehicles serviced including general maintenance, engine swap, turbo and other bolt on upgrades, HIDs (of course - DUH), suspension, tires, etc. The only thing VegasHID hasnt done for us is built us a new car from the ground up - only from the roof down. Thank you for your committed excellence VegasHID. Jordan & Arianna
Wonderful job! I will be back to add some more lights ( DRL / HID )
Quick great prices coo people ... since they have expanded they have been better
Had the LEDs I was looking for, good service.
Very good service good people very helpful I do recommend...
Great service and they really know their stuff.
Horrible customer service. Was put on hold for over 15 minutes. Hung up the phone and called back and before i could say a word, i was put back on hold. Bad business.
Worst HID place Ive ever been to. Took the car to nissan Vegas HID sold me bad bulbs.They dont horor their warranty. Nor do they make it right. Dont go here.
Alex at HID is a true professional and he gets it right, He along with his crew hooked a Bay Area brother up, I recommend him highly.
Outstanding
Very bad experience, over priced, installation takes a lot longer than what they tell you, very cheap parts, i had to return four times and they never fix my problem, I had to ask for a reimbursement, I personally dont recommend this place.
All your HID needs ect
Great service and very knowledgeable staff
Awesomeness
Im very concerned about Zak Farrells experience with this company. Ill wait to see what the owner has to say in response to Zaks review before I visit this business. If that happened to me Id be furious.
Called to ask about price to repair Hid light and was given the answer need diagnostic first for $25.
Great
Overall been to their place their crappy service over priced on everything and completely stupid.
Worst HID place in town go anywhere but here
Parts