Im very particular about who works on my truck. One day I found 4 Wheel Parts! I had a super great experience Id like to share. I worked with Ryan, the Asst. Manager and tech who is very knowledgeable with the most popular mods and product lines and for all types of truck off-road needs. Ryan took the time to give me a personable one on one consultation that included a complete detailed customization package for my truck at a great price. As the work was being performed, Ryan emailed me sneak peeks on the how my truck was coming along and I was pleasantly surprised with the personable service. Ryan really understands how important a build is for his client and goes out of his way to make you feel like the whole shop is working on your truck. Ryan was in constant contact with me from the time I walked in the door until my truck was ready to be picked up and gave me a breakdown of the work performed. My package included a FULL suspension kit for my Toyota Tacoma and brand new set of Toyo MT tires laser balanced. The whole install took a day. Ryan and his staff went above and beyond to make sure everything was perfect with my install and I was completely happy, and they didnt disappointed me! In fact I reached out to Ryan that I was so happy with my install I trust him to install a roof rack and front bumper with the works. Ive included some of the pics he sent me during the install and want to share them with you. Ill also update this review with more pics of the roof rack and front bumper are completed.Just to add to my 4 Wheel Parts experience, their location is huge, with all kinds of modified trucks in the parking lot for you to checkout their craftsmanship. Their showroom is super clean and awe inspiring, its stocked with the most popular brands and mods for all trucks and more. I had a chance to peek into their garage workspace, its packed with high tech equipment to work on your truck and tons of vehicles being worked on like an assembly line.I cant say enough about my experience with Ryan and 4 Wheel Parts, they are the real deal and I highly recommend them for youre truck off-road needs.

Wow 🤩, customer service was top notch at this place. They not only had my part in stock but brought out the mechanic to walk me though the install process with a printed step by step instruction to take with me. First time there and they even brought out the manager to introduce themselves to me. Best auto parts experience I’ve ever had. They have earned my business for life. Please ask for either Justin or the store manager Ryan Lewis when you get there and they will treat you like family. Please tell them the GO TO GUY sent ya. 5 Stars across the board for this place and the employees.

Toys!!!!! Big wheels and tires. Suspension and shocks. Armor and protection. Winches and accessories. Stronger, faster, easiest to use, customization and options. Side steps and running boards. Lighting. Bumpers. Towing and load control. They install everything they sell. What is this fun place??!!!! Love it. Let’s go off roading.

Great customer service! I buy all of my accessories for my 2016 Jeep Wrangler from 4WP in Las Vegas. When my Odyssey battery failed (after a few years) I called to check the warranty status. When they checked the computer, they found lots of items I had purchased but could not find the battery in the system. Without hesitation they told me to bring it down for replacement. I pulled the old battery out of my Jeep and exchanged it for a brand new one at no cost.You can be sure that I will be coming back year after year do business with 4WP! Special thanks to Dan and Shawn.

New to wheeling but fairly mechanical. The 2 dudes I spoke to were condescending know-it-alls when asking questions about some needed suspension parts. One guy told me he had to research a few things and hed get back to me. It was obvious he was trying to get off the phone and never returned my call.I needed a local shop to start getting parts from. This will definitely not be the one I use.

They were very helpful in picking out a tonu cover for my truck.

Good place to get accessories for ur jeep

Great customer service. Installed a RTT on my Jeep. Great job, done in 1 day.

Mike and Shawn at 4 Wheel Parts are the reason I go back to this very busy LV store. Ive had nothing but great customer service from them! Mike has lifted my 2019 GMC 2500 and my 2014 JK Rubicon. He has put extra work in to source brands they usually do not carry for me. I will absolutely be coming back for more upgrades soon. Shawn has checked in my truck twice and has been nothing but helpful and great to deal with, he recently gave me a tax free special on an older order that came in. Saved me an additional $100 bucks! He didnt have to but he did anyhow and I couldnt be more happy with my new XD wheels! To top it off they also gave me 12 months with no interest if paid within 12 months. These two guys are awesome and I recommend asking for Mike or Shawn, they are extremely knowledgeable, give you updates, competitive with pricing, and will take good care of you! I am very picky and if I trust 4 Wheel parts with my vehicles, you should too..

Great service for a chain store. Real surprised by how fast and affordable they actually ended up being to use.

Products are great but way overpriced to what you can find online, service not so good. Your better off installing yourself. 2 times I’ve had them do work & both times they scheduled me to come in once the parts were in, this last time they came in months later after I paid & then kept my vehicle for a while, this last time was 8 days & when they called me to say it was complete & I showed up it still wasn’t done. I will never buy from this company again...

Great place! Make sure they price match. One stop shop! Love it!

I am not sure why some people say negative things about this place, because everyone Ive dealt with here is great. My sales associate, Jason, took the time when I was just thinking about lifting my truck to answer questions over the phone, which I had many, and was pleasant throughout the call. Once I arrived, it was very busy, but several people acknowledged me and said they would be right with me. After a little price matching, I was happy with the deal and made the appointment to drop it off. I was given a time it would be ready and it was ready 2 hours early. It looked amazing and all the OEM parts were packed and placed nicely in the bed of the truck. (Before and after pics posted with this review). I have a follow up to check everything soon and I will update with how that went when its complete.

My experience with this 4WP store has been nothing but phenomenal. I have had countless hours of work done to my vehicle by the hands of their team and I have not had a single issue. Their team, Sean especially, have been helpful in every situation Ive brought to them. Thanks guys, I look forward to continuing doing business with you all.

Order a bumper, said I could pick up next business day. Showed up, loaded the 500lb pumpers into my truck and I was gone within 10 minutes. Great customer service, and an easy to use website.

Lots of cool stuff for your jeep.Anything unconventional your better looking onlineAnd Wow,, those prices!!!Some items are reasonable, others are outrageous. Typical...🤷‍♂️

The store it self was cool with lots of things to see and buy. The staff was a different story, over the phone there helpful but in person good luck getting help. I came in mid week during the day and seen a couple other people in the store but staff was hard to find, i had $4k in my pocket ready to spend on asscories for my jeep.

Great service got what I needed plus more. Thanks Shaun..parts worked excellent fit.

Friendly staff, and nice showroom. Particularly good source for Jeep stuff!

Ryan has top notch customer service and is great at communicating! Very professional!

Very friendly and knowledgeable staff. Thanks to Travis for helping me

I recently received some fenders and rocker guards as a gift and needed someone to install them. I have never had anything installed by a 4wheel parts before so I decided to give them a try. The process was very painless and I am very pleased with the end results.

The staff member we worked with was so worthless! He couldn’t find the part we needed so his suggestion was literally, “yeah you should just sell it; you’ll get A LOT for it right now since it’s already lifted or you could take it off but we probably can’t do that either.” Seriously!?Don’t waste your time going here! Idiots!

Great customer service! Carlo was able to get me in quickly, diagnose properly, and make a timely repair! I had been dealing with quite a few other places for my Jeep, thankfully thats gone!

I have trying to get rails put on my truck so my Mother, sister and GF (all of them are under 55) for about 3 months. Mike was super helpful then and then when my ordered got cancelled, he was super helpful again when I came back to order them. Instead of the ones I was picking out, he steered me to the electric ones that are sturdy and look good. And you may think oh...upsale...but no. He credited the money from my order earlier to this one. Out of pocket was a song for installation. My GF made him cookies for being awesome and went to work picking out a list of stuff she wanted done to the truck (its going to her anyway, once its paid off) and she wants to deal exclusively with Mike.If you read this Mike, I hope you have a way to work off the goodies because thats how she says thank you. So expect more.

Jason was awesome. Kept me informed of my backorder and was quick to book my appointment when parts arrived. Will definitely be back.

They did an excellent job installing Fox and Icon shocks on my 2013 Ford Raptor.

Sooo long and short (this adventure was anything but short)I have a unicorn of a truck apparently and could not find the right steering box/ pitman arm configuration to make my truck operate properly. Shawn at 4 wheel parts was super helpful and understanding when I returned pitman arms (a whole lot of times)finally found the right combo after working on it for 7 daysIf you need lift parts definitely go here they will do whatever they can to make sure you get back on the road

Terrible customer service. Waiting an hour and a half to speak with a representative that cannot address your issue only to have to call back and wait 2 hours on hold again is not acceptable.

I stopped in and spoke with Shawn and got some pricing on a new step nerf bar and a full size spare tire for my truck. I brought up an issue with wheel well covers and how they kept popping out and rubbing my tires. Shawn fixed the problem for me without hesitation even thought I didnt purchase anything during my visit. I high reccomend you check out 4 Wheel Parts.

Been here twice. Both times it seems like being a customer is a bother to the staff. On both occasions the staff working seemed annoyed that I had to ask questions and that I wasnt a pro at upgrading my vehicle already.

What a waste of time. I am thoroughly disappointed with this place. I had told the people here that I didnt know anything about what I may need to get off-road tires for my Jeep Grand Cherokee. They were confident that they could do it, and after some research found the right tires and lift kit for my vehicle. They scheduled me for a Friday install and said it would be done by the end of the day. Once 5PM rolls around, the car didnt even leave the parking lot - waste of a day. At least they could have inspected it and told me that the suspension I had wouldnt fit the kit they told me to purchase. Instead they told me to come back Monday, and wasted another day attempting to install the kit and discover my suspension was not right for the kit.For a company that does off-road vehicles, you would think they would contacts with vendors that carry a variety of vehicles. Needless to say, I will not come back here - and will deter anyone who is looking.

They lack customer service.After visiting this place about 3 times with the benefit of the doubt, we have received the same customer service. No acknowledgement whatsoever.There are at least 6-8 representatives behind the counters and not even one can say hello. Customer service is something I look forward to in any business that’s big or small. Upon going in, representatives are either on their cell phones, on the computer, or just standing there doing nothing. Even with standing right in front of them for 5 minutes to ask a question and waiting for some kind of acknowledgement, they all stand there and try to act busy.Don’t waste your time going here.

The best shop in town. They have the most parts in stock and know exactly whats needed for any vehicle. They put a 6,000 dollar lift on my New SUPERDUTY and gave me a great rate on the labor. Ive been to all the off road shops in town and they charge 30% more for everything. My family has had many trucks lifted there and like 6 jeeps done there and whatever you want they can do it . Lifts, bumpers, fender flares, compressor kits, train horns, electric steps, rims/tires, light bars, color match parts, powder coat. They do prerunner kits, rock crawling kits, any sizes. And there always busy. Everyone I know goes to them for deals and Quality work and they get you in as fast as they can.

They have all the good parts my truck and car trailer need. Picked up my trailer tongue box for the best price anywhere.

After using their website to order a couple of items and waiting for almost 2 months with no response or update I received the wrong part. I then took it to the Las Vegas store and returned it and they assured me I would have that part and the others within two weeks. I received an email that everything was in, drove over an hour and a half to the store, parts were not in. When I asked the person behind the counter why this had happened he simply advised me that he was only the middle man there was nothing he could do. Errors occur and mistakes can be made, but the attitude of this company is what really is a massive failure in my opinion. They are so large in this industry and in this area that it is clear they do believe the can loose customers without any problem for there are other in line. It is their indifference combined with their arrogance that make them a very poor choice if you want to get help or to be interacted with like they value your business. I simply had them refund my credit card and cancel my order for waiting three months and then driving as I did for as long as I did in response to their communications was not something that I am going to accept and then pay for their indifference. I suggest you put in the extra time to find someone else to assist you with 4X4 parts.

Cant walk in without buying more than I went in for. Cool staff and helpful with all my questions

The place to go when you need parts for your Jeep or truck also they install everything they sell but the most important part is their customer service i always see Shawn and Dan for last 5 years i give these two guys a 10 * review they simply the best.

Shawn Stevenson took a large amount of time todat to help show me different rims and tires and what my options were. Answered all my questions and helped me get the best prices. AMAZING EMPLOYEE. Thanks again shawn for all your help!

Great place to get your 4 wheel parts. Good service. Counter personnel friendly and knowable.

Great place for your Jeep, Ford, Chevrolet, Dodge, 4WD welcome here.

Great store, nice folks and usually have what you want.

Took my truck in for some work to be done, and they did a great job.

Great service. Only problem I always encounter is the parts counter. They are always on the phone. So you just stand there and wait.

Friendly and knowledgeable. Every time I called trying to figure out what to do to my rig they patiently answered my questions and helped me. I greatly appreciate these fellas.

Still waiting. Placed an order in June and still waiting for delivery. They called me and told me my order was in, but alas, I went there and it wasnt. We were told two months, so we should get it this week and Ill update my review if so. However theyre the exclusive vendor so youre pretty much pigeon holed into their mercy if youre going to order. Their customer service isnt really that good, so far. They can still change my mind, but I doubt it. Updated: had to cancel and go with REI and picked up next day.

Very knowledgable staff. They work to inform you to what you need and why without selling you what wont work!

Good place to buy parts, but they still need best costumer services.

Clean and nice. Everyone was helpful despite not having what we wanted. They said it could take up to two weeks or longer for us to get the item we needed due to shipping and the item is in high demand I guess. They are however following covid protocols, thanks for helping us today. Stay safe.

Excellent crew. Great place for truck toys.

They did great work! They will go the extra step to make sure things are fair and the customer is happy.

I needed to order some Bilstein 5100 shocks. online (amazon) they go for about 420$ for all 4. At this location it was about 520$. they were able to get them the next day which I appreciated, but if youre not in a rush you can get parts muchhhhh cheaper online.

I stopped in on a appointment to get side steps mounted on a Ram truck. The entire staff that I worked with was very professional and super nice. Well done and thank you for answering questions in a prompt friendly matter about a flowmaster outlaw muffler and giving a quote on install cost. This type of service is really nice. The store is clean and well presented. I am going to order that muffler soon! Keep up the great work and thank you again!

Love these guys, helped me out a few times when broke down on the trail.

Wow! Great selection, prices and service.

They were very friendly and knowledgeable. I found what we were looking for and they gave a military discount to my husband for his service.

Great group of guys. I had my trucks alignment done and I am 100% happy. Great service. The wheel and tire deals look great. Jason and Justin are very professional and service minded.Thank you

Im writing this review because I received an email asking for one. As of today, November 19th, 2020, we still have not received our order. My husband and I ordered a new hard top for our Jeep on October 1st, 2020. The order was placed online and we got an email a week later stating the shipping would take 4 to 5 weeks to our home in Pahrump. That should have been November 5th at 5 weeks. That time frame came and left with no word, no email, no update, nothing.My husband called customer support 6 weeks in to see where our part is, and was told they had no information. Yesterday we received an email from Melissa stating it would be another 3 to 4 weeks before its even ready to ship.This company seems very lackadaisical when it comes to customer service and communication, but certainly had no qualms over taking our $3000. Were never using this company again.***update***Finally spoke with Melissa yesterday and requested a refund over the phone. She called back within the hour and stated that our part was at that moment ready and waiting to load on the truck to ship... 2 business days after we were told it would be another 3 to 4 weeks for shipping. Were proceeding with the refund after seeing all the other bad reviews about poor quality and even worse customer service.I will say that Melissa was very courteous and professional over the phone. Its too bad this didnt work out. We were looking forward to a new hard top but at this point it isnt worth the trouble.

They were really busy but took the time to help me find what I needed. Even though they didnt have it they made a recommendation on where I could get it. Over the top service.

Covered all my 93 ford bronco lift/leveling needs.

These guys know all the intricacies of not only jeeps but all 4WD. The best part is they have most of it in stock!

Had my nerf bars installed here did a professional job, looked great and was a fair price.

Great deals and nice and clean work just lifted my truck and new rims

They were slammed but still got A+ service and a showroom full of toys and cool displays made the short wait seem even shorter.

Ordered my jeep mirrors. No problems. They work as advertised. Love them

I don’t even know where to start. All I will say is dont waste your time, worst customer Service I have ever seen. And their actual work is decent at best. No attention to detail.

Great ...they bens over backwards to meet your needs....5 stars to Ryan

Super helpful employees

Great work

Great work by some of the best 4 wheel technicians in the valley...and you get what you pay for.

This place is great. Carlo is the man to see for all your 4 wheel parts, needs, or questions. Top notch customer service.

I called and got a quote a couple of weeks ago. I had a long conversation the rep about how all of my shocks were bad and I needed them ALL to be replaced. I told him what I had, and asked for a quote for the same thing. He explained how sometimes that brand has problems and also quoted me a different, more expensive brand. I did not ask for a quote to be emailed to me, and that was my mistake.I called back on Wednesday and asked if the reps made commissions. I was told I was talking to the manager and the sales rep that helped me would be getting credit (apparently he was busy at the time) so the manager looked up the quote, and ordered the original brand shocks I asked for, and told me to bring the truck in on Friday.I will start by saying they are super friendly over the phone but when you walk in to their store, not so much.That could be due to the virus right now...who knows but I expected to at least be greeted in a somewhat friendly manner but what I got was looks from the staff as if they were too busy on their computers to help me. Someone from the back came out and asked me if I was dropping off my vehicle so he checked it in for me and took the keys. I left, and came back to pick it up when it was done... only to find out that they did not replace the rear shocks. When I walked back in (to the same grouchy guy that took my payment) and asked about the rears he looked at his computer and pointed me to someone else, who turned out to be the original person that helped me over the phone. He said he only quoted the front, and since we had such a lengthy conversation about all of this I didn’t even consider this would be a possible miscommunication. (I have also never heard of anyone only buying only two shocks at a time unless they’re changing the stance of their vehicle, etc. but again, when we talked over the phone it was extensively about how all four of my shocks were blown/leaking. He even went into a story about his Jeep shocks and his home owners association...)Then he told me “We talked a while ago and then the next thing I know, you’re coming in.” I didn’t realize that would be a problem either because of how the manager treated the situation a couple days prior. I told him “Well I guess that’s why other shops were quoting me ($)” He told me no, it shouldn’t cost THAT much and tells me they should only be around ($) more. No hint of an apology for the misunderstanding at all. The only thing he said is “maybe I can have them here Monday.” (This is after I hear from a different employee that their warehouse has shut down and they won’t be able to get parts...)I have been putting off getting new shocks for entirely too long and this has been in our plans for the last couple of months. With everything going on in the world right now, and the governor shutting down our state I just wanted to hurry and get my truck taken care of for the safety of my kids because who knows when our town will open back up. My husband just got laid off on Tuesday, so for us to find out we have to spend even more money than we planned was upsetting to say the least.I’m sure they do good work, but their customer service leaves A LOT to be desired. If you call to have anything quoted, request that they send it to you in an email so you don’t have any surprises like I did. Thank God I didn’t go with the more expensive brand he suggested because then who knows how much more money we would have to spend to make it right.

Don’t waste your time here. Customer service and mechanics not knowledgeable or helpful they care about one thing YOUR MONEY.

Very helpful and kind

Went here to buy set of tires for my talon. I wanted 30x9.5x15 bfg ko3 mt not the utv style. The counter guy was rude and told me “Don’t come crying to me when you keep burning up belts” just fyi Honda talons are shaft driven not belt. Also he could even come close to the price I got online and when I showed it to him the online price he said he couldn’t match it for some reason. So i walked out and bought a set online for somewhere else.

Great shop! Put together by enthusiasts. I received awesome customer service from Justin and Jason. Picked up a couple wheels and was able to get them at a solid price too, same price as the cheapest online. If youre looking for some inspiration for your build, spend some time here.

Had a great experience. I ordered a 6 lift with rims, tires and air bags. They also did my front breaks. They had great recommendations and I am very pleased with the setup. I talked to Shawn. He was very knowledgeable and was willing to go above and beyond. I will be a returning customer.

200 times better than my first visit... this time they actually had wonderful customer service and were very attentive to my questions and needs and was helped right away... which I wish i would have got my first time there as I had picked up close to 5k dollars worth of parts from them that trip and had paid a deposit of $1500 over the phone days before... the lack of service and preparedness from that first visit was definitely made up for today... I cant wait to see what next time brings

2 july 2020I brought a black f150 because the truck was lifted and looked real nice. i have limited knowledge of lifted trucks. once driving the truck i realized it had a BACKYARD 6 inch lift kit on it and the ride was beyond bearable like driving a dump truck.after extensive research i was referred to Dan @4WPafter talking to him i was informed i had a incorrect lift double stacked with cheese lol not good after installing camburg upper control arms to ease ride comfort no change. still have dump truck effect time to dig into wallet. made appt with 4WP talked to Dan for options to correct problem. James @ counter ordered my parts. took my truck in and left to be repaired, it was suppose to be a half day jobthey ended up keeping my truck for three days at which time i became skeptical. they kept saying they were having issues installing parts. after in depth research on their part kudos they found out the whole initial set up was wrong when i purchased truck.so they reordered correct parts installed and aligned truck. OMG its like driving a brand new truck,looks amazing with correct lift set up.thanks to 4WP for going extra mile to correct issue,knowledge is keen.(Dan is the man ) LV 4WP staff is awesomejob well done !!! inv# 45-302367 cust#9497502

I gave them 3 because I think the service routine needs work . I have no complaints about the actual work that was done on my truck.I made an appointment for 9am for a 2.5 hour job and didnt leave until 4pm that afternoon.I was there all day long waiting because they were almost done,, over and over.If I had known sooner I would have made arrangements with a friend to pick me up and drop me off later instead of just sitting in the waiting room vegetating my day away.Again I say that the work that was done on my truck was good with no complaints about it.

Jason is The Man to talk to.Thank you Jason, I appreciate your knowledge, and patience.I cant wait!!!*************I picked-up my F.J. and it was just like I imagined, and the ride was so much nicer.Thank you Jason!I absolutely love my new rims and tires!

Great place to get your Jeep and truck needs. Staff is helpful and attentive and they follow through getting the job done in a timely manner so youre back on the road quickly! Some things probably take longer than others so it may differ from person to person!

Mike is very friendly and great customer service like always

Ordered my part Thursday, went to pick it up an hour and a half from my home. They argued about my purchase, then said it was only Ordered by them today. All this time wasted, just to head home and wait more

Expensive that to get your taco done.

Brought my jeep in for a quote on wheels, tires, & lift and the simple fact that Im a female I was quoted double the amount then when my husband came in by himself. 👎👎

I give them 2 starts because I believe in giving credit where credit is due. I purchased a new (used) jeep and it needed tires. They gave me a good price and completed the installation with alignment in a timely fashion. Thats the end of that part of this review.Now that was just 3.5 months ago. and just 2 days after the purchase of the car. 2 days ago I had the car in the shop for some front end issues. It was discovered that who ever did the lift on the car (IT WAS NOT THIS SHOP) put the front shocks on backwards which caused the CV boots on both axles to tear because they were pressed against the shock mount. along with other issues totaling up to over $3000.00 in repairs. So here is my issue with 4 Wheel Parts. This is a shop that specializes in lifts and suspension on vehicles. They changed all 4 tires and gave my car an alignment. However, they at no time alerted me of the issues that were going on. Control arm bushings blown out, axle shafts, strut mounts etc. etc.. They practically had to touch these parts on the car to do their job! Had they advised me of these things, I was within a period of time that I could have held the dealership where I purchased the car responsible. Of course now I have an up hill battle on my hands.Now some will think maybe these problems did not exist when they had the car. I can only say the car has been inspected and it is clear that these issues existed upon purchase. And the shocks!? they were on backwards! LOLSo, in conclusion, 4 wheel parts either just doesnt care about the customer and wants to cattle people through or they are not the specialist they claim to be. At the absolute very least, they did not even give themselves the opportunity to do $3K plus in work.They will never see my car again.

Staff is very knowledgeable and friendly. Great selection of products.

I had a lift kit installed. The job was poorly done. They fail to tighten the tie rods resulting in me paying for repairs that caused damage to my vehicle. Dont patronize this business they do not value all customers. Shameful that this still goes on 2019..

Jason G. Thank you for The professionalism and coordinating my ARB Summit and accessories. Installers did a great job.Thank youJJ

Purchased a lift and other suspension upgrades for a wrangler TJ. Carlo is very helpful and knowledgeable. Will recommwnd this place over and over

Called for info but the guy on tue phone did not know what he was talking about and obviously did not care about the customers need.

They were able to provide me with the information l needed right away.

Very helpful and curteious, I already new what I was getting and found an online coupon, but I wasnt sure if it was only good for online ordering, The part was an Optima battery DH6, They had no problems with this discount and I was out the door with my new part in hand. This was the first time in this store, and Im definitely coming back.Thanks 4WP

Customers that make the effort to visit your store probably should be your priority over customers calling in. I counted 5 sales reps at the counter and all were on the phone. I was standing there with that awkward stare waiting to be helped. I overheard an individual tell a sales rep to do something else instead of help me. The rep asked if he was sure if thats what he wanted him to do. That individual confirmed. Must be a pressing issue... Ill go back to shopping elsewhere and online. Thanks!

Couldnt even tell me if they had the part

Very helpful with the modern nice store.

If your a girl, your overlooked, while they have 5 employees, never one made eye contact or say We will be there in a moment..waited 15 minutes while they answer the phones, and helped a man that was before me and left..Im was the only person in line, at one point asked if I was standing in the right spot, got a look then and was told to wait again...I JUST WALKED OUT...Not that I was asking for any special treatment, just enough courtesy to say how can we help you thats all...

The showroom is really nice. Good luck getting any help though. I waited almost ten minutes before even being noticed by one of the three people behind the counter. They did help me load an online order I was picking up though, so kudos for that.

They had horrible in stock conditions. Then they wanted a deposit for an item that they where out of, that they normally carry anyway!? Prices did not match the price they had online... Shelf tags where old or missing. As an old retail manager I know what to read on them. Guy that helped me was nice. Manager was closing store (early) and had a ride manner behind the counter with my sales guy. Wanting to close out register. I spent over $100 cash. Will never be back.