Had an awesome experience at Chapman Dodge tonight. It was such a pleasure dealing with Steve Sinclair who was honest and upfront with me the entire time. The finance lady Lisa was super nice as well. Loving my 2021Dodge Durango GT!!

I had a flawless experience from start to finish. Andrew respected my time and my vehicle and got me back on the road. If the experience were a cookie, it would be one of those gooey fresh-out-of-the-oven chocolate chip ones with nougat chunks.

The dealership was excellent, The buying experience was flawless. The trade-in for my used Jeep grand Cherokee was exceptional. The price for my new jeep gladiator was very reasonable.

Even know the deal on my Ram feel through. These guys went to the moon for me and got me into a newer truck with less miles and still a diesel!! Shawn in sales and Bob the desk manager went above what they needed to do and lowered my payment. If your in the market go to these guys they will do what they need to help you!!! Highly Recommended!!!

Chapman Las Vegas Dodge has always been very professional, courteous and friendly. Stephanie kept me well-informed as to the progress of my vehicle while it was being serviced.

Just picked up my new T/A 392 Widebody a few days ago, I reside in CA, this is my first time buying out of state, and couldnt have had a better experience! I initially spoke to JT (manager), and we were going through the cars available, 2 of which I was interested in, sold before I could even make a move on them, but when I saw the T/A, I was blown away. After going through all the details, I was forwarded to Christina (sales person), who helped me solidify the purchase with the car. Numbers were clean and clear. Couldnt be more happy with the deal, treatment, and overall customer service that was given! Ill definitely be coming back here again soon.

I had an awesome experience the dealership was able to fix a problem that I was having with my 2013 Chrysler town and country it was nearly just as cheap as a aftermarket shop but they got the job done the right way with the parts carrying a warranty. Holly was very helpful all along the way making it easy for me to have access to contacting her throughout the whole process. I would recommend people try here first before taking the vehicles anywhere else

We had the best experience working with Jeremy. He was very professional and nice. We will definitely be back when we purchase our next vehicle. Every employee that we came in contact with were extremely friendly and opened the door Every time we entered the facility. They were not pushy like dealerships weve dealt with in the past. Thank you!

Woody was my salesman. Very patient. Thorough but friendly. He drove us around multiple lots to find the best suitable car for me. He explained everything very precise and accurate. We stayed late working on the deal but I was very educated and informed on the details of my purchase.I would definitely refer my family and friends back to this dealership.

Chapman dodge is great, if you want to get scammed!We purchased a vehicle for a BUSINESS, however, after leaving the finance person, Lisa, forged an additional signature on the finance contract which added the owner to the purchase, personally.When returning to the dealership to correct the issue the owner was asked to leave, Scott and Don - the “president of operations” don’t care and have ignore the issue over and over.Take a look at the picture below - the yellow contract is the correct copy, the white is what they sent the bank. WHY IS THERE AN ADDITIONAL SCRIBBLED SIGNATURE CHAPMAN DODGE?

Excellent customer service. “Jalen” probably the best sales rep I ever came across. Everyone at the dealership was great. Thank you all of u guys for being so friendly and courteous. Great job guys keep it up.

I couldn’t find the exact Durango I wanted until I talked to these guys. They found the Durango the same day and I drove off the lot the next day! These guys really work hard to make the whole experience easy and fast. I will be returning when I’m ready to trade in my other vehicle.

Richard has been a great help with my promasters. This is the second one hes helped me with. I appreciate him going out of his way and always following up with me. In fact, I would have gone with another company if he had not been so diligent in his follow up with me.

Just got our new wrangler last weekend and had the best service from our salesman WOODY!! Woody definitely has been the best following up with us even after we purchased our vehicle. Both he and Omar helped us get the best deal and price on our new ride. I’ve always wanted and Jeep and I’m so happy we were able to make it happen! Woody you’re the best man, such a kind hearted soul. Sending you much love always! Truly tho, We wouldn’t recommend any other dealership if you’re looking for a friendly, fun, and caring salesman :)-T&G

Yovan Yanes, Internet Director at Chapman Las Vegas Dodge has been very evasive in answering my email questions. And simply refuses to be upfront and honest. Based on that, I would never buy from this dealership.

These guys are awesome. They go above and beyond to get a deal done. Bob the Sales Manager worked hard for me and my wife to get a deal done. He was able to help me understand my credit and I worked on it and today I am getting my dream truck. Shawn and Cody the sales reps were awesome also and fun to deal with.

One Of My Favorite places to take my car. When I have a recall issue or a minor repair. They tend to get your car in and out with a quickness and the staff are always polite and jovial...would recommend

Shawn C. Is salesman ya wanna talk too .Im a bit particular to say the least. Ive bought 6 trucks in this town since 1981,. different manufacturers,. But this Dodge Ram would be exactly what I needed.. the best truck on the market now really. I dont give reviews till know. Go to Chapman Dodge AND SEE SHAWN C. !!!Thanks Shawn! Good job!!

I own two Dodge Trucks, purchased both brand new no miles. I have had the best luck with both my purchases, and the service department has always taken care of me with my vehicles.Thanks Chapman Dodge, Thurston Simpson sales, and Andrew Tuccio service!

Roy Rodrigues continues to amaze. He treats us as if we were family. No matter the concern, great or small he makes us feel as if we are his top priority. He is the perfect combination of personality and professional knowledge. No one looks forward to problems with their vehicles but Roy makes it an experience that is easy to deal with. He is an absolute asset.

Bought a truck with Scott, hands down one of the best experiences at a dealership, no BS, didn’t push me to buy any extras, in and out in less than 2 hours. Would definitely buy another vehicle with them! Kathy in the titling department is also top notch too!

Stephanie was excellent. Car was taken care of maintenance and recall we done and ready in a couple hours. Great Service

They had my truck for 4 month for transmission warranty. You read that right- 4 months-- 1/3 of a year. No rental car no apology, just it is what it is. so Im paying over $1,000 a month for payment and insurance for a truck I cant drive. Then the transmission comes in and the battery has died from sitting in the heat for 1/3 of a year. They charged me for the battery too. Thats a pretty epic customer service fail. Its not even the money- its the principle.Trans went out at 55000 miles.

Thank you to Steve de la campa, JT and owner Don for your outstanding support today. It was a pleasure meeting all of you and making this deal come true. Highly recommend this dealership and staff. A+

Richard Wilson was my representative. He was so helpful. He handled my paperwork and found me the lowest financed rate. Closing was a breeze. I cant remember the last time it was this easy to buy a vehicle. I bought two vehicles with the help from Richard this year. Thank you Rich =)

When I turned in my vehicle for a recall, Roy was my Advisor who took care of my needs. He arranged my rental car and texted me if I have any questions. Roy also arranged for an oil change. I appreciate it Roy and your team. I have been satisfied with the services I received from Chapman.

Every time we have our vehicle serviced here, they always forget to do something we paid for! What happened to quality service? Its always forgotten by the service tech/mechanic.

Great fast service I will be back. Thanks Danny!

I bought new jeep and my son bought a used jeep. Salesman Jesus, Melissa, Lala, and Christina in finance were great. I had alot of questions after the fact and Jesus, Melissa and Christina were patient and answered them all. Looking forward to enjoying my new jeep. I would definitely recommend them. Thanks for all your help.

I was a first time buyer and got a car. I was confused about the number, so I went back to the dealership. I spoke with JT he was able to take care of me. He got me a better deal with lower miles on a different car. End up leaving with the car I originally wanted with a better rate. Thank you JT. Definitely will recommend this dealership to family and friends.

This location in Las Vegas on East Sarah Ave is by far the best Jeep dealership I’ve taken my Jeep for repairs. I dealt with a service advisor by name of Andrew who was with me through this lengthy repair visit. He was great in communicating and advising me in much detail what and will get done. He was patience and customer oriented. Even though my repairs took much longer than expected, Andrew did the very best of getting it done very efficient.

Kayla was amazing, would definitely recommend dealing with her if you are looking for new car. Shop online and submit request for her to contact you. Easiest shopping experience

Just left Chapman with a sour taste. They cannot replace a battery. I would not recommend buying a car since they make it extremely difficult to get something fix under warranty. I have a car with GMC across the street and they are more organized than this establishment and very easy to set up an appointment and fix my car. Will not purchase another vehicle from them.

I purchased my Ram 1500 from Chapman Dodge 5 years ago. I had my truck serviced at Chapman throughout the 5 years and will continue going to the Sahara location in Las Vegas. I am pleased to say I am very happy with the people and the service I have received.They have a large inventory of trucks at a great price.

I have been overwhelmed in the past with buying a vehicle and was not looking forward to another interaction with an agressive salesman. Today I had the pleasure of buying a car with the help of Thurston Simpson. He was honest from the start about what was going to happen and after spending hours with me and my mother I walked out with my Toyota. I cant say enough about how he made the whole experience comfortable. I am really grateful to Thurston for all his time. Great experience.

Amazing staff and service! Shawn and Steven as well as my courtesy call young lady after purchase we’re great and attentive.

Frank was awesome. He walked me through the whole process and got me the perfect 2021 Ram!

Thank you Delorean, Kassandra, JT and the whole crew at Chapman. Made magic happen and dreams come true!

Very pleased with the service I received. Roy has always been great to work with.

Picked up a brand new 2021 Ram Limited 1500 from here and the service could not have been any better. From the sales person to the sales managers (both) to the finance everything went smooth I was in and out in less than 45 minutes and I got what I wanted. Thanks for all the help!

Amazing experience buying my new Durango. the sales staff was exceptional and it was delivered in perfect condition. all my needs met and they made sure the whole process was easy

Chapman Dodge finance personnel fraudulently added signatures to a finance document after we left the dealership. Went back when the error was discovered and Scott kicked us out of the store.Emailed Don multiple times about the issue but was completely ignored, off to the news we go. Better check your contract and make sure Chapman dodge didn’t also forge your signature on something you didn’t agree too, I’ve attached a photo of the real contract (yellow) and a copy they sent to the bank, weird. Where did the extra signatures come from?

The Chapman Las Vegas Dodge team was friendly helpful and I felt comfortable purchasing my Durango. They listened to me and found me the vehicle I am very pleased with. We are already on road trip enjoying!

Wanted to buy a Dodge Challenger sxt in the color Go Mango and get a good trade in price up to 5000 dollar over KBB value as they advertise on memorial weekend. Somehow chip shortage was the reason for not having one eventhough other Dodge dealer do have that color. They would get back to me with an offer for my car. Didnt hear nothing yet.One day later nothing yet. Maybe they have enough buyers😳After 3 days still nothing. Left a message. No response. I will buy my car elsewhere.After 4 days I got a response with an offer for my car below KBB value. It is called false advertising.

I dealt with Holly and she is amazing. She took real good care of me. I look forward to working with her again. We need more Holly’s in this world.

This is the 3rd car I e bought from them between me and my wife. And they’ve never been pushy, open to questions and very patient. I would recommend Chapman to any body.

My transmission had just broke down not too far away and so AAA towed me to Chapman. I was fortunate to get service advisor Jason Daniels to help me. He was AWESOME!

Andrew way awesome and fast with my AC

This is the 5 truck I purchased at Chapman in the last couple of years, very smooth no B.S.

Every time I go to Chapman Dodge I get greeted by a courteous service representative, that listens if I have concerns or troubles. If not, she always ask questions on things that need checked.I am very pleased with my service Rep, Ms Holy So. She is courteous, and very knowledgeable on what my truck needs. I am very satisfied.

The Scott Rebber team is amazing. They are always very easy to work with and always make sure we get exactly what we want at a fair price. I will buy all of my vehicles from Scott Rebber.

Knowledgeable service rep, courteous, quick service, fair prices. They took care of what needed to be done in 1 day I appreciated that thx

Contacted this dealer with some questions about my 2018 Jeeps AC unit. Within about 15 minutes I received a phone call from Ben Morris with Service Dept and he saved me so much time and hassle with their valuable input. Thanks so much Ben! A small gesture goes a long way!

Steven was a great and easy to talk too salesman, great guy. Made the process smooth and easy, thank you man! My girlfriend is still quite happy she got the car.

Andrew in service is absolutely amazing to deal with would recommend him to anyone

Shyla and her finance manager are wonderful. Was able to get a pre approval before even going in.

Went there to get recall service. These people really care to your needs. Roy or Ray was awesome!

Everyone in the office was nice. The vehicle was dirty, seats were sticky, and the smell of cigarette was so bad. This was the vehicle we wanted and went on to do paperwor. Seller agreed to have it detailed. Well its been over a month and getting a simple call/text back its impossible. I just received my plates/registration in the mail and OVER PAYED! Because the paperwork was filled wrong and states vehicle is based on Clark County, mind you I live in Nye County. Now I have to wait for the DMV to fix this mess, that theyve obviously done before(according to the person working on my case)

Tried to buy a 2021 RAM 3500 from them today. They had it listed for full MSRP and it was the color I wanted. I talked to them and they wanted $2995 for a GPS tracking system, window tint, wheel locks, etc. which they said was on the vehicle already and could not be removed. I find it interesting that dealers are SLAMMING consumers with these gimmicks. Not one item is worth the money they are charging. You can get the trucks windows tinted with ceramic for under $500 anywhere, and that is paying full retail price. The rest is a joke. Really disappointing and a huge waste of time. Do your research, there are better deals from more honest people. I ordered a truck locally today for MSRP, less $1000 with no dealer ads. I will never buy a car from this dealer group. Buyer beware.

Excellent service. The fuse to the 12v outlet wasn’t working. I was leaving on a trip next day. I did not have an appointment but John was somehow able to get my Jeep worked in for servicing. It made my trip enjoyable. That kind!

I always get good service here even though Im a walk in,no appointments.The staff is always courteous and nice,but they are selling something so you would expect this.But I really think it is time they bring back the free car wash.My wife had the same service at another car dealer afterwards she comes out with a sparkling fresh washed car.Its about time to bring it back,it was nice.

Charles was excellent. He showed me the Ram 2500s they had within the description I wanted. Very knowledgable, and if I stumped him on a question, he was quick to find an answer. Chapman had a few 2020 models which worked out for me and they were more than fair with my trade. Overall, great experience. Chris Montana was also a great man to work with. Thanks Chapman!

This review is for the Service Department, 2012 Jeep Grand Cherokee v6. Very overpriced when it comes to repair. The prize of their fuel pump is $ 1,877.05 parts only labor not included. I looked it up online its only $ 347.40 to 357.65 dollars genuine Mopar parts. The replacement parts ranges from $ 235.99 to 265.99 dollars. I am just lucky i decline to the service. I went to the other shop that its like a mile away from our house they only charge me $ 1,206.25 dollars parts and labor. I know they are using replacement parts. I dont mind Jeep genuine parts has a lot of recall anyway, so whats the difference and FYI If you have multiple question with your vehicle pertaining to repair just keep it to yourself. One question will cost you 195 dollars. Like me I asked two question to the service advisor I end up paying 390 dollars for it and always prepare a carpet stain remover after they are done with your vehicle. I went there for a catalytic converter replacement which also take me like forever and not coming back again.

Andrew in the service dept. has helped me over the years at Chapman Dodge. Anything from routine oil changes to “I swear it was making that noise” type of situations. He’s always patient and takes the time to listen and understand what your saying. He doesn’t interject his “hypothesis” on you; or go off into a bunch of “maybe it’s this” scenarios. He’s efficient, to the point, and great with communication. I appreciate someone who understands your time is important and you’ve probably got somewhere else to be too.

Chris Montana and Charles were great! Got a great deal on my Wrangler 4XE, Easy and painless visit and they even dropped it off at my house! Excellent customer service!

It was a very professional experience and they were very courteous too.

My husband and I are Truck Drivers and rarely home so if we want to buy anything it has to be bought online and shipped. I wasn’t sure how we were going to manage this when what we wanted was a new Dodge Ram 1500. After months of renting Ram trucks we decided which truck we wanted. I went online and built my truck, contacted Chapman Dodge, told Edmond what I wanted and we went back and forth verifying all the options and negotiating price. We arrived at the dealership a week later and signed our documents after a proper test drive of course. The experience was great, everyone was polite, professional, and so very helpful. I know I will always go back to Chapman for all my vehicle purchases and most definitely will recommend them to everyone I know.

Tried to get in for emergency service and they were booked full... The service department was friendly and helpful but just to busy

I just had the best experience EVER buying a Jeep from Chapman Las Vegas! The sales associate Jeremy Franco, helped me find exactly what I was looking for, with no-pressure. Jeremy didnt make me feel rushed, and listened to me. He went above and beyond, noticed I was thirsty and got me a water without me even asking! Once I got to the paperwork, the managers Chris Montana, Cody Kildea and JT worked with my budget, and were quick and clear in their communication. They all made the process so easy and smooth. The entire process only took just over 2 hours! I will never buy a vehicle anywhere else but this Chapman location. I highly recommend anyone to this dealership for a pleasant car buying experience!

Very great and excellent customer service from Thurston Simpson!! Very Professional, Funny, Helpful, Honest, and Accommodating. He is the Best car salesman that I have dealt with so far here in Nevada!! He was able to get me in a nice car with no headaches.Thank you, Thurston!

Great Customer Service. Roy was very helpful and maintained communication during the service to our truck.

5/5 Hector did more than we couldve asked for to help us. 🤙🏼Awesome, curtious people all arpund. Thanks again.

Had an Incredible experience purchasing a vehicle from Chapman Dodge! Called them from Colorado 8/2/21 to inquire about a 2021 Ram 3500 they had on their website. Was directed to Jovanny Bernal. Gave him the information on My trade in, recieved a very fair offer. Called him the next day to notify him I wanted the vehicle and would be traveling from Colorado to pick up on Friday 8/6/21. Told him I was driving a long way and didnt want to spend the usual half day at the dealership, he assured me would have everything ready to get me in and out ASAP. Arrived at Chapman Dodge 8:00am and was pulling out of lot at 9:00 am heading back to Colorado! Lisa was absolutely wonderful with the paperwork, and Jovanny was exceptional in communication and following through with everything he said he would do! Would not hesitate to do business with this organization again!

We had an awesome experience with Chapman. Roy in the service department is always super helpful and knowledgeable. We had major repairs done and our car was available for pick up in under 2 days. It drives great. Thanks again!

My salesperson Cristian Pagan was very knowledgeable and made my car buying process a breeze!!

Worst service experience of my life. Purchased a 2017 Dodge Ram a week ago. Vehicle is paid in full and AC nor the fuel pump is working. Not only was the GM incredibly rude and unreasonable but the overall care was lacking. Huge disappoinment and will encourage everyone to purchase elsewhere. I will be filing with the Better Business Bureau.

Awesome Experience. Solidify deal over phone. Live out of state. Paper sent next day. Paperwork in line with deal noted on phone/text. Truck held for a week while I made travel arrangements. Picked up at 8:15am at airport out by 10:30am. 2.5hr time was mostly my time test driving an learning features of new truck. Truck was clean and full of gas when I arrived. Matt Baldwin provided exceptional service throughout this deal. Lots of questions shot at him on buying out of state etc. Matt answered them all. I had a very pleasant ride home in my new truck. All started with a great experience at dealership and ended with a beautiful new truck in my driveway. Thanks Matt and Chapman

BEST dealer experienc ever gina was very helpfull everything so fast very nice nice cars and great prices.Gina helped so mucho with are new Jeep great place come here to chapman for your car and gina will help you very much

My wife and I recently purchased a 2021 Dodge Ram Bighorn from Chapman Dodge, Las Vegas. Our experience was extremely pleasant. There was no pressure, all our questions and concerns were answered and provided for. Bobby Guerrero and JT our salespeople and Amber (finance) were very patient, accommodating and polite. We highly recommend this dealership for your next purchase!

Fast service! Super convenient. Made everything easy for me

Chapman service took care of a software update on my 2018 Jeep Compass as required by the manufacturer. Russell greeted me as my service customer manager and he quickly assessed my situation, put me in the new Express Lane, did the point check as I told them I was driving to Phoenix the next day, and had me in & out in 45 min. Russell was transparent in what the service would entail and delivered my car back to me to drive out in less time than I anticipated. Thank you, Russell and Chapman. I felt confident and safe with my Compass in your hands.

It was a great experience Alex was friendly and courtesy and just a nice guy and I was in and out just how I like it because I had to go to work that day.Have a wonderful day.

This has been the best car buying experience with Frank Mundo as he has made it easy and a fast experience. I had a bad experience with dodge years ago and this Frank really changed my mind when buying with dodge. I’ll definitely be coming back because of Frank.

Every time we buy a dodge we come here and Thurston is great! We are in and out. He really makes our buying experience easy!

Very Friendly, honest and professional. Took care of my car in a timely matter, overall great first experience with Chapman Dodge.I would definitely recommend and will keep coming back for any service needs!

Charged $180.00 est to diagnose problem. I’m sure it didn’t take more than 5 minutes, but was charge the whole $180.00. Next the $180. wasn’t included in the actual repair of the drag link, it was added on.. So drag link repair came to $180. plus $694.00 or $874. The drag link was part of a recent recall W49 and I’m not sure if it should have been replaced free of charge. No one said anything to me about the recall. For all I know the part failed because of the recall fix, previously applied. Does the new one have same recall issue? Was the recall fix applied to the new one? So lots of questions. No answers.

Roy was great! Got us in for repairs on my Jeep, and even got it back to us sooner than anticipated. Thanks for all your help!

I had a complex set of things that I wanted done to my RAM truck and Andrew made it happen perfectly. I have great trust in him

Worst companu ever. Oil chance is taking over 5 days. Definetly i never gonna buy anything from this company at all. Worst service ever. Rude employees. Go get dodge from other company. Stay away from them

I was having problems with my jeep from Wyoming all the way to Las Vegas. Every place I stopped on the way could not diagnose what the problem was. I gave Chapman Las Vegas Doge a try and was not disappointed. Roy in the service department is the guy you want. He is knowlegful, professional, and got to the bottom of what the problem when no one else could. He also found my vehicle had a recall and had the part in stock and installed the recalled part. I have never had a better experience with a service department in my life. Thank you Roy and Chapman Las Vegas Dodge!

I had a great experience with them. Appreciate the effort they put to get me what I wanted. Gina is always friendly, funny and made us feel comfortable with the process. I absolutely recommend them 100%.

My car buying experience and the professional service from sales and staff was excellent! I highly recommend Chapman Dodge.

From Beginning To End Andrew Was Attentive With Our Needs Got Us A Lift In 6 Minutes After My Vehicle Drop Off Was @ 9:30 .

So we didnt plan to do it but we leased a new 2021 Jeep from Nacho at Chapman Las Vegas Dodge. Nacho listened to everything we said we liked about our 2018 Jeep and TOPPED by 100%. He was so easy to work with and made a dream come true. Go see him if you are in the market for a new vehicle. He is sure to have something to fit your wants, needs, and budget!

I want to say thanks to Chapman Las Vegas for giving my wife the car of her dreams a Dodge Charger GT black on black. I want to give a shout out Frank Mundo we had the best experience with him great person I would recommend him to my friends and family whoever’s looking for a car. So thanks again Chapman for keeping five stars.

I went in for an oil change. Everyone was very knowledgeable and professional. I was told I needed my differential fluids needed to be changed. They did not push in anyway. I returned the next day to service my truck. I hag a great experience. Unlike the other Dodge place in Henderson. They are so pushy and sometime rude.

Me, my girlfriend and my mother-in-law went to this dealership. The in-law bought a brand new car recently and my girlfriend needed to get out of a leased vehicle she was screwed on. This dealership bent over backwards and I mean largely to help us out. Salesperson Emily Jory, Mundo and Sales manager Jessie were amazing. Friendly, respectful, and willing to do what it took to help us out. If you want a vehicle or need help getting out of a bind, these guys will do everything within their control to help you out. I highly recommend you go here and talk to these folks to get your next new car!!

We had some rocky challenges through sales and financing, but sales manager Chris Montana got everything sorted out and made sure we were happy. If there’s anything I could suggest to the other staff in general, it would be to improve on communication. Other than that, we’re happy with our new vehicle.

The salesperson CHRISTINA at this location was amazing.I got a 2021 PACIFICA because of her.She was so kind and professionalI am just loving my new carThanks CHRISTINA

Ive had great experiences at chapman ive bought two cars from Chapman both from the same salesperson and both service by the same person the finance lady was very helpful in getting my deal done Tommy sea made sure I like and knew how my car works Andrew Tuccio has kept both of my cars running perfectly thanks Chapman Ben ceaser