Very professional and caring, they attended to all my questions and needs.I would highly recommend this office to my friends and family.Great job to Tita Perla, EJ and Ces.Thank you as alwaysAngie
I share your feelings about paying and the need to have car insurance. Since its by law all motorists must have automobile insurance, why not obtain one from the best insurance agent i have experienced by far. Perla Abcede and her crew from Shelter are professional and well educated in their line of work. They provide you with all the information and options in insurance policy that you require and fast to answer any questions that you might have. They make you feel your important to them by taking their time with you when you need their assistance. Specially this day and age most customer service is automated or your directed to someone from another country. So take my word for it and give Perla and her crew a call for a quote. Their policies are competitive if not even better than most commercial insurance companies you see on tv.
I have an excellent experience with the ABCEDE Agency. Every time I have an issue, such as questions regarding my premium, I do not waste time and call Ms. Perla Abcede without delay. She listens to my complaints, explains to me the rules and regulations governing my insurance coverage, and provides remedies to address the issues. I believe that if all insurance agents are like Ms. Abcede, we would have a very stable insurance system. More power to Ms. Perla Abcede.
Very easy process, good coverage for reasonable price, great customer service
$107 a month for one car that was little high but they were good excellent
Perla and her staff are probably the nicest people I’ve ever dealt with, in the insurance business.They’re so helpful and very knowledgeable and go out of their way for you! I highly recommend working with them and getting your insurance through them! I’m definitely a happy customer...
Staff is helpful and accommodating. I feel I can count on them should I ever need assistance.
I’ve been with Perla’s agency for 10 plus years. She helped me find a great car insurance and has been reliable and helpful. She’s professional, responsive and is knowledgeable in her industry. Thank you so much for your service!
In as much as I get a lot of offers from other insurance companies, I am happy with my current provider as my inquiries and requests in the past has been satisfactorily met. Staff are always available to provide me with my needs. I would hope to continue the relationship with you guys. Thank you
From the time I moved to Perla Abcedes agency, Ive always recommended them to my friends for their insurance needs. Similarly, they were highly recommended to us by a friend.They are responsive, provide great service and very professional.
Perla and Ejay have been amazing! I have been with them since the start of their business! They have excellent customer service skills they take their time to explain the difference between policies and always send courtesy reminders, which are extremely helpful. Many of my friends and family are also with this company now. I’m am very satisfied customer thank you Perla and EJay!
So attentive and quick action
Good service, and competitive prices.Satisfied
My driving record of very low yearly mileage, no accidents or tickets is taken into account.
Great people to deal and resolve your insurance needs
Everyone in this agency is very helpful, friendly and all professional, their response rate is extraordinary.
My experience with my agent Perla Abcede is exceptional. She responds as quickly as she can and treat me with professionalism and friendliness. As of the value of my insurance with them I haven’t use it as I am still alive but over all, they’re great.
Perla has always been so helpful. I have been already for 2 years with this company and I am so happy.🙂 that I hope to continue for a long time with them.
Always there to help. Friendly and reliable. Perla has always been my go to person for Insurance questions and never lets me down. Her team of agents also do the same. Thanks for your great customer service.
Shelter Insurance is the best Insurance. I am very happy to be with them. Great deals. Great experiences and they make me feel at home.
I like my experience with Perla Abcede and Lisa Esposito. The Shelter Insurance Company has been great with all my insurance needs for my car and my home. Lisa has done a great job in helping me, and has been an exceptional agent in every way and very friendly and knowledgeable. Perla has always been there whenever I needed extra help, and questions about anything
These guys are amazing! very quick to respond, very timely in reminders, good value insurance! I cant complain! Thank you!
Miss Perla and the staff is the best of all insurance company . They will explain the best option you could get and you will save money from home insurance and car insurance I absolutely love them.
Perla and the rest of the staff is very helpful.always ready to help anytime.will go above and beyond .very professional and awesome customer service and my questions always have an answer, . Since we got home and cars from them . Very competitive price and very friendly . I love it/ them. Very easy process .
Very professional. Very personable and would really take care of all your insurance needs.
Perla has been taking care of our family insurance for a long time & she has always done a great job!
Not everyone gives you courtesy calls and reminders if you forget your insurance expires in a few days or less. Perla does. Thanks Perla.
Perla and her staffs provided professional customer service and good rates . Thank you Perla!
It’s been awhile but while I was there they gave me good insurance service
Excellent customer service, answers all our questions every time we call, extremely accommodating.
I had a good and productive conversation with Perla Abcede. She was very helpful and friendly.
Perla has always been on everything with my insurance needs and always gives a quality service!
I am 70 years old and this is by far the best broker that I have ever had! Perla, where is my lumpia?
Perla is a hard-working woman who is dedicated to her work. Shes been in the insurance business most of her life and she knows the ins and outs of it. She is very compassionate; she knows the needs of her client. I am very satisfied with her handling my auto and home insurance requirements. She has proven that good service, dependability and client-agent relationship is important to her. Thanks Perla for all your help! More power and success to you!
Have nothing but great things to say about PERLA ABCEDE and SHELTERINSURANCE. I switched to Shelter Insurance, 2002 with Perla, helping meget the best plan that beat the price of my prior insurance plan. She mademe sure to go over all the details and pricing to help make sure I was fullycovered and aware of what coverage i was getting. Through the years, anytime i have a question or concern, she is always quick to respond.If she is out of the office, her amazing team makes sure to answer my questions. PERLA ABCEDE, treats me as if i were family, and i am thankfulto be part of SHELTER INSURANCE because of her. Thank you for doing a great job!!
Perla and her son are very helpful. I use Shelter for most of my insurance needs.
Excellent customer service. Best prices!
Excellent service. A+ service
Great prices and service
Quotes too high for safe good drivers
She is absolutely incompetent and disrespectful. She knew my mother and so treated me like a child even though I own everything I have married and with children.When I cancelled my insurance I was to be mailed a check that I never received and when I called about it she accused me of lying about it 3 times and said she would get back to me and never did. This is an already bad insurance to go with but to have to deal with someone like her just makes it 100 times worse.
Im happy and content with Shelter Insurance.
Pleasant to deal with and attends to insurance questions promptly
Very helpful!
Very friendly and professional staff.
Perla is the Best!
Excellent.
Las Vegas nv