Mariela was amazing. She did great at Comparing my rates and helping me save almost a hundred per month. I recommend her services to everyone.

I would like to share my experience I hope it works as a reference for future customers, Ive been w Freeway insurance for over a year now, Melissa has been always my agent and always take care of me, and finding the best policy for me, she was previously on Decatur/Sahara now on this location, I always feel free to contact her because I know she always help me right away, and if she cant do it at the moment shell follow up as soon as she can, also her team treat me very good and my friend which of course I Refer to her and the company. Also if you need assistance in Spanish you need to reach Melissa.

Freeway insurance on Rancho is a cut above the rest. Vicky is the most amazing agent Ive ever dealt with. She really understood my needs and my financial limitations and worked tirelessly to find the perfect fit. Ive used them before and was extremely pleased with their service so naturally when it came time to insure again I returned and was delighted with the results. This place truly is the best in the business. Hands down!!

Anything you need insurance related contact Melissa guerra ! She truly knows what she is doing and she is very honest and professional!. I recommend freeway insurance 💯, and I give 5 stars to Melissa

Thank you Vickyt for helping me with my insurance today! I’m new to Vegas and it was great that freeway insurance shopped me around.

Thank you Vickyt for your assistance today helping me with my insurance!

Vicki is the best agent ever. Helped me with my insurance. Very friendly and efficient.

Vickyt Avendano helped me very much with my auto insurance when other companies were giving me the run-around. Happy to have called Freeway Insurance.

Melissa is very professional, always mentioning every details on my quotes, WILL COMEBACK AGAIN FOR HER..

Great customer service very polite and patient. She helped me in the best way and was awesome to my friends so year old that was all over the place Ingrid your amazing!!

Vickyt Avendano helped me with my auto insurance today! She was very helpful!

Vicky was great she is the one that help me today with my great services

Italia helped me and she was wonderful and did her best to work with me, I highly recommend, fast, reliable and she’s just awesome. Thank you for all of your help today. Not disappointed great service!

Absolutely informing about all quotes that are available. very professional and helpful.. Ingrid Flores is awesome

Cancelled insurance twice in 6 months from card not going through is what they said but credit card was never close to limit and use it everyday with no issue and they dont notify you until its cancelled and your driving around with no insurance. They make it extremely inconvenient to renew and set it up again and take no responsibility

Do not get insurance from this company. If you have to make ANY changes like you bought a new car and sold your other car they WILL give you the run around. Been trying for 2 days first several people said I caught do it over the phone YES SEVERAL different agents, but it have to be with local person. One person started to help that was local then NEVER came back on the phone when this person claimed to open your policy. Finally spoke to another one and this person said you have to come in EVEN THOUGH CORPORATE just said I could do it over the phone. One person from corporate pretty much told me in different words the local agents are lazy if the office has other customers they won’t help over the phone but usually they can. Single mother here I have to drag my kids in. I tell you one thing they will GLADLY open a new policy over the phone and take your money that way no issues there but their customer service is disgustingly horrible and they are rude to when you tell them your concerns. I will be canceling with them.

I spoke with Vicky she was allot of help and very professional

Everything about my experience with Freeway Insurance was excellent. Jorge helped me out with all my questions and helped get me the best rate availablePlease tell him I said thanks ! I will come here to pay as well close to Texas station Casino.

After a couple unfortunate incidents caused my insurance to skyrocket, I went here with not so optimistic attitude. WellI I was wrong! They worked to get me the best rate and made the process quick and efficient.

Jesse was absolutely helpful in ensuring my family gets the best quote and plan. He broke down every detail so it wasnt as confusing like other places. I definitely recommend this place if you need a quote! Definitely knows how to do his job! :)

This location is my favorite it’s small but you get really great personal service from Jesse Cardenas. I went to a few different insurance companies and he has found me the best rate by far.

The customer service is great! And the quotes are affordable. Im really happy with my car insurance selection. 😊

If you go to the office they have great customer service,but if you want to give them a call after getting insurance with them, 95% they wont answer your calls.

Did the online quote and received a call right away which is real good so I can get the info I need BUT... the Representative Jesus was very pushy and quick to get me off the phone.. I asked friendly ohhh you guys call right away I thought I’d get the quote online and he took as an insult I suppose but I was just amazed at how quick the called and attended to give me info. He apologized for nothing cause he didn’t do anything and proceeded to hang up on me... without me even saying like no thanks for your service or just anything in general.. so he asks do you need assistance give me your info... so I just told him straight up your rude and could’ve handled the phone call a little differently. Too pushy and just quick to get me off the phone and blessed him a good day. Total non sense. Bad customer service and it’s my first time trying to get a quote for this company.. 1star

Jesse was a great help! I called another insurance company for the same product this morning but the guy was rude! So I paid $40 more just to start my service with Jesse. Great service :)

Good customer service. The agent was able to work with our situation and found us a company with low rates and good coverage

Jessie is always so nice and goes out of his way to help everyone! And the prices are great and it is very convenient just to stop by and make a payment!

Very low cost and awesome customer service

Don’t ever have a question or emergency because no one ever anwsers the d**n phone I’d leave but they do have low priced insurance 😐

Awesome african american guy Elzie Thomas IIIAdmired his personality, honesty and over all kindness.

Jesse is really good in taken care of me. I pay rental insurance. And he helps . can u tell him THANKS for me.

Ingrid is always there to help

Their service is GREAT! I go in and out in less than 10 min. every time i go!

Thsnk you jesse for always showing great customer service and helping me out with my insurance

Very nice customer service how to unlock everything that I asked and very calm very nice experience

I dont like how they stopped giving change. Like if you pay $96/month but you only have a $100 bill. You can either go find somewhere to break your bill or you cam consider it a donation to Freeway.Dont let them fool you like they did to my boyfriend either, he was told the the extra $4/month will go towards an extra day. So instead of being due on the 26th itd be due on the 27th if he let them keep the change. Obviously this was a lie & also very professional.

More like very poor/unfair. My coverage with them was 15/30/10 with a $500 deductible costing me $240 a month, I did a little bit of shopping around and 4 other major auto insurance companies quoted me for $120 or less a month with 15/30/25 coverage and a $500 deductible. Better coverage with half the price. Do not use them for insurance, I guarantee you can fid a better price.

Good insurance but service at the establishment was not good

This is the worst insurance company in Vegas. Do not use this company. save your time and do not go to freeway insurance. Lots of hidden fees and information

I love this insurance place

Very efficient and very speedy helpful with all my questions

Best customer service Ive had.

I talk to someone name Devin he was worse person I every talk to very little knowledge of insurance ask to speak to someone besides him and hung up the phone on me this is worse insurance company in Vegas

Amazing expiernece fast!!! Jessie was amazing!

Not good at all. They say their prices are more than CA. Not acceptable. $491 for 3 cars wow.

Love the staff

Nic people

Love them

Prices are Really high

Mad face

Ingrid always takes good care of me

Thank you very much Vickyt for your help!

Very good tried