I used to change insurance providers yearly, always finding a lower rate and better service each time. Now that I have become established with this branch of StateFarm, I’ve been here for many years. They are always so helpful when adding new drivers and buying and adding new vehicles. (Which seems to happen a lot!) I love the level of customer service they provide, especially Maria! ☺️
I personally worked with Mary Billington and my experience was amazing. She gave me options and was super helpful. She was very kind and easy to work with. I highly recommend this office!
I switched over to Mary’s office with the help of Adrian. He and the rest of the office continue to provide me quality service and I’m saving money too! Can’t recommend this office enough!
I just recently moved to Nevada and Chris was extremely helpful in getting my policies transferred from out of state. Plus he was able to get me rates under my budget. Very pleased with the service I’ve received from Mary’s office.
Excellent service and the friendliest staff in town! I love the girls at Mary’s State Farm office.
I have been insured through this office for 5 years and appreciate how hospitable the staff is. They take their time to answer any questions and call you back in a timely manner.
Teresa is very thorough, friendy & efficient.
Great people! Recommend anyone get insurance here
Seriously the best agent anyone can ask for. Mary and her team go the extra mile to make you are taken care of. They really treat you like a VIP. If you ever have a problem they reach out personally to make sure it was handled. Very lucky to have Mary and her team on my side.
They always take good care of me here.
I have moved around the country a lot and had a lot of different SF agents. Mary Billington is hands down the best. It starts with her outstanding team. I normally work with Maria and Vance but they are all fantastic. These people know their stuff and they truly care. I recently met with Mary to go over all of my policies and she really took the time to find out what is important to me and helped me find suitable solutions. Thank you, Mary!
Great service, friendly staff. Very knowledgeable.
I just got my life insurance and was helped by an agent named Chris. Everything was fast, and clean cut. I got really good rates, and the service was excellent.
I highly recommend Mary Billington State Farm for all of your insurance, financial service AND mortgage needs! I have been an extremely satisfied customer for many years, and love the one-stop shopping and excellent personal customer service provided by this office. You will not find a friendlier, more knowledgeable staff who is eager to help and cares about each and every customer.
Lorraine at this office was very helpful. She was friendly, knowledgeable and answered all of my questions.
I always have great service from this office. Quick and accurate response, friendly and they are happy to answer any questions I have. We have been long time state farm clients and we wouldnt go anywhere else. I refer everyone to them.
So happy that with Marys state farm office, Ill never have to think twice about the care Im getting with my insurance. Extremely professional and excellent customer service each time I walk through the doors of their office. Highly recommended!
Worked with Vance and this office for 3 years now! Amazing service and always tries to find ways to get me qualified for discounts to reduce the cost! I had someone rear end me and they had everything handled for me and my car was in the shop within two days! HIGHLY RECOMMENDED AND ASK FOR VANCE!
I highly recommend Mary Billington Sate Farm office. Vance had been helping me there and he is awesome! Based on my experience, he is very knowledgeable, prompt, nice and will do the best for his clients.
Extremely poor customer service. Overcharged me twice. First time Maria had no explanation, and was unable to figure out why I was billed twice and it was never fixed. I let it go because it wasnt much and up until that point they have been very good to me. The second time, again with Maria, she said I was billed extra charges because I never signed documents she forgot to give me when I added my second car. They said they mailed the documents but it never got to me because of a wrong mailing address which they incorrectly entered. I understand mistakes happen, but they made, specifically Maria, no attempt to fix the problem or apologize for the overcharge. Instead, they added coverage I clearly stated I did not want and never agreed to have. Maria was very unprofessional and as long as she is in the office I would highly recommend not working with her. Me and my family have been with this branch for several years and its a shame that it had to come to an end because of one incompetent employee. The other people in the office are very pleasant and professional to work with.
Always a great experience, Mary Billington is amazing! Very professional. I spoke to Chris this time, he was extremely helpful and guided me very well through everything. Best agency in Vegas!!
My other insurance was going to raise our home insurance coverage by 23% with no good reason and no additional benefits. Called this office and received wonderful customer care. Victoria not only gave me a better policy for our home insurance but it was cheaper than our first initial policy AND lowered my car insurance by 30%. Yeah, I am happy.
I switched State Farm agents recently, Lorraine has been extremely helpful, resourceful and its also time to have the rest of the family come join her at State Farm! Thank you did much Lorraine!!!!
Awesome service! Have 2 cars and my rental property and pay half what other companies quoted!
They speak Spanish, their service is exceptional, they take the time to explain well what is or is going to happen with your insurance, there are no hidden charges and the people who work there are exceptional Vance and Chris took the time to explain everything to me, thank you for your service