Nothing but praises for Leonel and his team especially Todd. He is quick to respond with my emails and very knowledgeable. I highly recommend Leonel & his team to anyone. This is the reason why my husband and I are still with Statefarm since 1993! We deal with real people and not automated robot.
Monse helped me with the credit card! I recommend Leonel’s office when opening a credit card, they’re very helpful!
DO NOT GO WITH STATE FARM or this agent!!! They will take your money and give you a run around to get it back! It’s very simple don’t charge cards if you will NOT provide insurance!! Flaming you did my refund Friday and today it’s oh you must go to another department! I will go to all departments to get my money back sorry! I will be reviewing you in every page and BBB! I went with progressive thank god! I should of listen to everyone when they said State Farm screws you! Lesson learned!!! Doesn’t even deserve one star! Oh and you email them and no response hmm yet their the best huh? The best at stealing!
I love this agency. I have been with Leonel’s office for several years now and they have always been so helpful. Over the past few years, I’ve had several changes and questions in my car, life, and renters insurance policies. No matter what it is, I know I can always call or come into this office and my concerns are always properly addressed. The staff at this office is always friendly and willing to help. Especially Paola who has been my main point of contact at this location. I highly recommend Leonel Alberto’s State Farm office for any of your insurance needs. The staff will really take care of you because they genuinely care.
Been with them for years.
I decided to switch over to State Farm because I thought I was charged too much with my previous car insurance. I was helped by Paola Q and she was great at ensuring that my needs were met. She got me the cheapest insurance to ensure my car was fully covered. She was available to help and when she wasnt, she would respond in a timely matter. She was great working with my schedule. Paola also made switching car insurance easy and made me confident in the change. Very satisfied with my policy now.
I been a Loyal customer to this location for many years now. I can honestly say that Paola Q Is an extraordinary agent. We recently got into a car accident and Our car was Declare a total loss....Paola has been on Board with me to get all the paperwork i ask for to proceed with gap. Thank you so much for everything you do. I will definitely recommend this location to all of my family and friends. Everybody in this office is very friendly And professional. Thank you!
The customer service here is outstanding! I had a few concerns about my policy but with the help of Paola Q, everything seemed pretty easy. She went above and beyond for me and really explained things thoroughly. I really appreciate the help I received here. :)
I highly recommend this location! I am so thankful for SARA words cannot explain how helpful she is, knowledgeable and extremely patient! She explains everything to you in detail and seriously has so much patience, she knows her work!! I am very satisfied with the service that is provided to me, if there is always an question or concern I may have Sara is there to help me. I decided to transfer from another state farm agent because they had horrible customer service that made me sick. So glad I came across Leonels office!
I had State Farm insurance for many years, every time I call my agents office, I receive amazing service and immediate attention. Paola, is always ready to help in answering all the questions I may have. You guys are truly awesome.
Generally, this place is great to deal with. I have had renters insurance with them for 3 years. Now that i want to cancel it, they do not return calls. I have called and left 2 messages with no return call. I will try one more time, then I call my bank to stop payments on my card. Maybe then I will get a return call.
Paola is very personable and helpful. She is always really patient with my dad and I. She is great at what she does and we would highly recommend her to everyone!
Paola was extremely helpful with getting my car refinanced. She went out of her way and stayed after business hours to make sure all of the paperwork was completed properly. Thank you so much!!!
If you are considering to select this agent, please look somewhere else. Nobody ever returns your calls. If you get hold of them they will assure they will call right back but never do. I switched to State Farm in February of this year all of my car and home policies. 5 months later, as i recently learned, I had no insurance for my home. Within couple of weeks after I established my auto insurance policy and provided all documents they requested regarding my teenage son, i received notification that my rates doubled as they took the good student driver discount off. Took 2 months and many unreturned calls to resolve it. When I asked to talk to Mr. Alberto, he was never in the office. When I ask where do I file a complaint I was told I can contact corporate office but all they will do is to forward the complaint back to their office. I have nothing against the company itself, just find another agent.
I have had a wonderful experience working with Paola. She is nice, patient, and very knowledgeable on answering any question I ask her regarding my insurance. She is flexible and goes beyond the mile to ensure the customer is satisfy. I highly recommend this place and recommend Paola Quinonez who gives excellent customer service. The state farm i went to is located by sahara.
I am a customer for life, I had a great experience when I worked with Sara. She took the time to explain everything and was able to save me a lot of money. We went over my auto home and life insurance. I couldnt ask for anything better.
I recently relocated to Las Vegas. Getting a quote that met my needs while staying on budget was difficult. Paola Quinonez provided excellent customer service. She listened to my concerns and provided the right coverage for my vehicle.
I was very satisfied with the knowledgeable customer service I received from May Reyes as she was very patient helpful and knowledgeable with all my questions. Thanks again! May Reyes
State Farm is great, Paola is very helpful and understanding and always willing to help and answer any questions it is that you have. Definitely recommend this location!
May is the team member who signed me up and I wish I could give her 10 stars for her customer service! She has been helping me with my insurance for a year now and I will never switch companies because the customer service I get from Leonels office is first class! Great office.
I highly recommend this branch, May has especially helped me with my insurance and goes out of her way to make it easier to understand. Her immaculate customer service skills provide comfort and satisfaction in officiating policies that will work for my welfare, and my budget.
Outstanding customer service, very helpful, friendly, and efficient. Paula was great and explained everything thoroughly. Highly recommend this place!
Paola was great. She was very nice and friendly. She explained thing to me well and just made me feel very comfortable.
If I could I would give it a 10 star rating... my family has been with them for over 3 years and I barely switched 8 months ago bc my mother reccomended as I continued to complain about my other insurance company.... I had a little hiccup with the dmv and proof of insurance, there was a glitch to the system within State Farm but there was no delay on them taking hands on the problem and resolving it for me... ask for Paola, she is gets it done! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Thank you so much for your services thanks to you I do not have to pay any fines to the city !
Leonel is very attentive, polite, and professional. Weve been with them a few years now, no complaints. Definitely recommend them.
Good service
The services is outstanding (great costumer service), definitely recommend Paola as your new insurance agent, she was really helpful and informative about my home, house and life insurance, very professional Service.
Paola was a lot of help in my transition to State Farm. She is reachable when I had questions and made sure all my quedtions and concerns were answered.
Paola is always great help, I feel really comfortable asking her questions about my plan.
People at this branch are very helpful everytime I have a question about my insurance policy they are always there to help and if they arent sure of something they quickly try to figure it out. Paola is always very helpful been going with her for two years and always figures out any problem i have definitely recommend going to this location with Paola.
Just purchased my car yesterday thought it would be a little more complicated, but Paola made everything so much easier. If you ever go to this location ask for Paola, she’s amazing!
They told me the accident was my fault never contacted me about the situation they didnt even send someone to look at my car all over the phone no one showed up the the crash then they said the only thing I can do is pay my deductible go to another place
Very helpful with claims
Very helpful employees
👏🏻👏🏻
The attention was excellent and the speed incredible. 100% recommended. Thanks Paola for your kindness.
Thank you Melanie Jiménez excellent agent clarified all my doubts with excellent attention
Ill give you a tip, never use state farm in las vegas, any agent of this service is a scam, the agency of Leonel Alberto is a real scam, every time you renew the insurance you raise a stack of dollars for pleasure, In short I would not recommend this place or the worst of my enemies. It is a pity that there are people who can make a family at the cost of swindling others. I feel sorry for the people who work in this office.
Thank you very much Juan for your help I am very happy with the service you offer and especially with you Juan for his help and his way of tarting people is very kind thank you very seriously I recommend this State Farm assurance that is in Sahara between lamb and nellis
What a good service! Sara I take the time to teach me all the details about me for sure. He felt very comfortable and informed.
My favorite officina that I have had so far. May is the woman who always helps me is very good to me. I send a lot of business here because they treat us like family and are fast and detailed
I had very good service here. My other insurance all state has always given me many problems and this insurance gave me a great price and the representative who attended me with an excellent service was May so ask for her
Very good service, Juan Delgado always answers my questions very professionally.