The guy who came was kind and professional and provided us with the services we required and even gave us a quote on what it would cost to make the necessary repairs. We have used them before and they were great both times.

My air conditioner went out on Saturday July 3 (of course on a holiday weekend). A friend of mine recommended Windy City so I called them about 5:30 pm and they said they would call me on Sunday July 4th at 8 am to set up a time for a tech to come out (this is the point where I know it’s going to cost a fortune due to it being a holiday and on a Sunday). Windy City called at 8 am and the tech was at my home before 9 am. Thomas was awesome - very professional, great personality and didn’t try to sell me something I didn’t need. He had my air conditioner up and running in less than an hour and it didn’t break the bank. I don’t write many reviews but the outstanding customer service from Windy City went above and beyond my expectations. When you run a business and put your customers first - without seeing it as an opportunity to make a few extra bucks - that to me is first class service. I will recommend this company to everyone and will continue to use them in the future. Thank you!!!

The technician was very knowledgeable but the repair cost was very high. The company wanted 1000 dollars to replace a capacitor, the disconnect, and the contactor. Bought the parts for about a 100 dollars and did the work myself.

Windy City Air Conditioning is a great company. They are professional and are always helpful in any situation.Thank you for all you do!Franki Shults

Response was prompt when I called. Excellent service work from my technician, Thomas! I highly recommend this company

For over 12 years I have had my HVAC serviced by Windy City. They are always on time, professional and provide excellent service with competitive prices. Just had a new system installed. It was a pleasure working with Thomas, Stephen, Isaac and Vern. I definitely recommend Windy City for all your HVAC needs.

Just experienced this company as we speak. Very professional, educated us on duct cleaning how important it is to breathe in clean air. The tech who came to my home was very knowledgeable about his service. He kept me updated every step of the way and showed me before and after pictures. Very very clean job! I recommend to call this company! Thank you guys!

Vern and his crew are the real deal. Professional, courteous, on time, and respond quickly to requests. Im blown away by the level of knowledge that both the office AND the technicians exhibit and it starts as soon as you make the call and ends with a thank you when the job is completed. I love this family run business that Vern and his wife have created. If you want personalized service that is ALWAYS better than a big company... call Windy City!UPDATE: Vern and his crew continue to amaze and comfort me. They really know their business and continue to keep me at ease when the system goes awry! I love these guys!

You wont regret choosing this company. Their customer service as well as their human approach is just excellent. They gave me excellent tips. I was very satisfied with the job they have done and I will make sure to recommend them to my friends. I would give them 5 stars+

Tech arrived on time, knowledgeable, he checked our heating unit to identify the problem, presented us with options, thermostat....ours and old one....affordable prices.

Windy City is the best. They take care of your problem with you in mind not just a big sale. They dont tell you that you need a whole new unit if yours is fixable. I have used them at home and my work for service and have never had a problem. Vern and his crew are professional, clean and on time. If you needs service or repair I would call Windy City.Bob Langeliers

Contacted Vern, he came as a referral, and I am so grateful. He came right out and was extremely professional, knowledgeable and their services were at a fair price. (I shopped around and they were the most comprehensive and at the right price) Vern explained in detail what would be needed to get my air conditioning/furnace system back on line. The team that came out, special thanks to Andy, Bruce and Juan, these guys were terrific. It was a big job, but they worked late and non stop until it was completed. Excellent customer service, I highly recommend this company and team!

Windy City Air repaired and serviced one of our commercial A/C units in August. The Tech was very professional and the job was completed within one day even though the temperature was over 100 degrees and they were extremely busy. Windy City Air found a way to exceed our expectations and get the job done. Thank you for a job well done.

Informative, helpful and honest! Took the time to explain and show everything to me. Didnt jump right to the most expensive solution, but worked with me to find something that would fix the issue within my budget. The technician Rene was great!

Windy city air conditioning and heating was one of 3 companies that gave us quotes when we wanted to revamp our system to get rid of the cold areas. They were very professional and came up with ideas and information we had not considered. There bid and recommendations were less than the other two but the quality of their work far exceeded our expectations. The crew was supervised and professional at all times. They even came in under budget. Since the original work the unit under warranty had a problem. The part was of course not the usual size. They went above and beyond to find one locally and get the heat back on. Their communication is excellent as to job updates, cost, parts, arrival times. You are never left wondering what is happening because they let you know. I have recommended Windy City to anyone who will listen and will continue to use them in the future. If you want someone who is honest, trustworthy and backs up their work look no further.

Best AC company we have ever worked with..... Replaced 2 of our ACs and they were reasonable, professional, timely and responsive.

My heat went out over the weekend and my husband and I called several companies no one could get to us before Tuesday. I called Priority and they came out the same day....The fixed the problem in no time at all and we were back up and running....Will definitely use again and recommend to others

Worked with Windy City Air Conditioning & Heating and all we can say is how professional and what a pleasure to work with them. They know their business inside and out and delivery excellent service. If you need to have your HVAC serviced or even just do preventative maintenance this is the company to call.

They guys that came to my house today were great my heater wasnt working I call they c as me the next day fixed it within an hour very professional thank you well be nice and warm tonight

I had recently requested that Windy City come out to my residence for annual maintenance with the coupon. The technician was nice and customer service was great but they did state after inspection that my unit was on its last limb and that normally they would be able to replace the blower motor and fan blade and capacitor out but with it being an old unit from 1994 they are unable to order the parts and that we would have to replace the whole unit if and when the parts do fail. I immediately called my home warranty company to have one of their contracted companies come out and I would try and get it replaced through my home warranty. Well the company they sent out was able to order the parts and install, now my unit is working perfectly and my wallet still has money in it. I don’t know why Windy City couldn’t but another hvac company that’s well known could. But conclusion Windy City has great customer service and technician but wish they were able to order parts for older units.

Replaced ac/heat unit. Did neat professional work.

Our heating went out this winter and our home warranty service was totally useless. They took 2 weeks, the HVAC company they referred was helpless and waiting on the home warranty company.After being cold in the house for 2 weeks and spending countless hours on hold with the home warranty company, we decided that well just get it done by another company outside of our warranty.We were referred to Windy City Air by a family member and decided to call. They had 3 vans at our home the very next day.They showed us exactly what was wrong. We appreciated their honesty and decided to ask about our air conditioning unit, since it was the same age as the heater. It was very old too, and we didnt want to chance it, so we decided to replace that as well.We were so pleased with the work Windy City did in our home! They were very pleasant, neat, and efficient. My husband would hang around them as they were doing it asking questions. Theyd give him an in-depth explanation as to why. Basically it was better to do things right than just to get them working, as itll help the longevity of the system.They came back months later to add more gas for the air conditioning unit (since it they could only get a certain amount in, in the Winter weather).Thank you Windy City!Great all around, and would highly recommend them!

I scheduled a preventive maintenance on my AC unit. They called me right at 8am to confirm that the tech would be at my house right away. He showed up, checked out the unit, gave me a report when he got done, and that was that!

Windy City Air did a great job. They had a quick turn around time for service. Our company will continue to use them when we have HVAC needs for our modular office trailers. What else do you need other than quick service, reasonable prices, and a happy customer? Thanks again for a job well done.- Ben

Vern is incredibly knowledgeable and trustworthy. His crews are great and helped me avoid an expensive repair with a simple fix. They are the only company I call when I have any HVAC issue.

Came out to do the seasonal service and check up. Signed up for their great plan that includes both seasons for half the price of other companies. Professional, knowledgeable and feel better knowing my air conditioner is ready for the summer!

I have had many techs here at the house over the years but none as good as Javier. He was courteous and very helpful in his explanations. I am very pleased and thankful when Ii get good service since it so rare.

Good honest company

The technician was very professional and knowledgeable! He explained everything that was going on with my AC and the next steps to fixing it.

Highly recommended!!! called and was greeted not by staff, but by the owner himself. At call back,the staff was up front and friendly, called 10 minutes prior to arrival as stated had the situation diagnosed within 10 minutes after arriving offered an if it was mine scenario let me choose $ options and was completed in under an hour. The tech, (Jim), was very clean and courteous. A true working mans AC company, My AC company! Thank You Windy City

We had our a/c units serviced by Windy City Air last weekend. the gentleman who came out called to inform me that he was running late. When he got here, he worked diligently to inspect and clean and test both units. I was happy to sign up for the Valued Customer program to insure priority response if my unit fails in the future.

Windy City Air was one of a number of air conditioning (A/C) companies that were referred to me from time to time by my home warranty company. Over time, I got to see how they compared with other A/C companies and always felt more secure with Windy City. They always managed to find the problem, fix it and I never had to call them back or call the warranty company to report poor workmanship as I did several times with other companies sent out to make repairs. Over time the warranty company and Windy City parted ways, but I was so impressed with the techs that Windy City sent out that I decided to make them my maintenance company for heating and air.During a recent inspection, the technician reported to me that several components were worn and would like fail this summer and that I should be mindful in any change in functional performance and contact my warranty company. I called and spoke with the CEO, Paula, and told her I would like a quote on both the replacement of those components her tech found to be likely to fail and the cost of an entirely new A/C system. She turned the request around in one day and I received quotes for both. Paula asked me if I had any questions but did not pressure me to make a decision.About a week later I decided to go for replacement parts and asked Paula if she could get her techs to re-route my secondary drain pan lines to another part of the house on the same day they came to replace failing components. She agreed and we scheduled a mutually convenient time to get all the work done in one day.Two technicians came at 7AM promptly, their scheduled arrival time, and they were ready to work. They introduced themselves, put mats on my floors so they would not soil the floors they used to access areas of the house they needed to go through. That showed a sign of respect for property. They asked me if there was anything I would like to bring to their attention about the job to be sure there were no misunderstandings of what was to be done. That shows professionalism.They worked the entire day stopping for only 10 minutes to eat lunch and they brought their own drinks too. That shows preparation and a commitment to getting the job done. I mentioned at the outset that I needed to leave the house by 4:30 and they assured me that it was hard for them to predict but they would do all they can to respect the timetable. And they left the premises spotless at 4:30 exactly with a fully functional A/C system and a very satisfied customer.If you need a hassle-free heating and air conditioning company, call Windy City in Las Vegas. Its the only place I know where the CEO talks with you directly and extends herself to make certain her customers are truly satisfied.

We called on the weekend in the middle of summer and actually got to talk to a real person. Not a machine. They had a technician out quickly who diagnosed the problem. We had both of our units replaced. They worked hard to get us up and running. We signed up for the bi-yearly service. Both units are serviced tand the filters are changed twice a year. Rene is our technician and he is really great. Very personable and professional. Unfortunately that is where the glowing review ends. We spent well over $13,000 for good units but one started making a strange noise. We called Windy City, they diagnosed the problem as a faulty compressor. Since it was a new unit, it was under warrenty. But Vern, the owner, decided that they would have to charge us $1,400 for labor. After having a discussion with him about it, he decided to be nice and only charge us over $1,000. I really wish we could hire Vern for our AC servicing needs without having to give Windy City another dime. But we cant. Therefore, I would NOT recommended this company. Rene is the only reason I gave them two stars! Otherwise they would get NO starts!

I called them first thing in the morning Monday, June 4th, and a service professional was at my trailer at 11:30a.m. the same day. I was very happy to be given the truth that I simply needed a repair and the coils cleaned, instead of a completely new unit. Javier Lopez was quick and efficent, and very courteous as well. I felt very safe with him in my home. I even SAVED 40.00 by joining the Premiere Customer Club!! I am VERY satisfied with their service, and they will be the only A.C. Repair company I will keep on my list!!

Ive rarely given a company a five star review. Vern is worth it though. Mobile homes are tricky and many companies do not know what their doing. At least that has been my experience. Windy Citys proposal was the best in town.

Windy City Air is the ONLY choice when it comes to A/C and Heating needs. Not only are they knowledgeable and experienced they actually look and offer advice on how to SAVE you money not gouge your pocket. This family run business truly operates with the attitude of treating their customers like a part of their family.

When our a/c went out during a very hot August day, we needed to find someone fast. Windy City was totally booked but said they be at our house before the days end. Best of all Tammy kept me updated on how things were going time wise. About 7:30pm our serviceman rang the bell. He found the problem to be just a capacitor and fixed it immediately. There it was, over and done with no hype, no trying to sell us something, just fixed the problem and gone. We were so pleased. Thanks WindyCity. Nice to have good old fashioned Chicago service again in the desert.

Did a good job or working with some of my difficult tenants. Got out quickly and did a cleaning. Happy with the response time and the communication!

The best AC/heat service ever!!! They answer at 4am on the weekend and are on top of things. Everyone is so friendly. Thanks for fixing my heat!!!

Rene came by to service our unit and he was really knowledgeable and helpful. Plus, he was honest about the work. I would recommend them to others!

The most honest AC company you can find. The owner will do what he needs to make sure every customer is 100% satisfied. Thanks.

Judy had Cleveland dispatched and at our location very quickly. Cleveland was very thorough and had us back in the cool in no time at all! Gerat company and people!

Windy City Air Conditioning & Heating serviced my air conditioning unit and I was very pleased. They were reliable and very knowledgeable. I highly recommend them!

I have several rental houses and I have been using Windy City for two to three years. I am very satisfied with their prompt, reasonably priced service. I would recommend them to to anyone.

Thanks Rene and Windy City... great job. Rene was on time and professional throughout explaining exactly what needed to be done and alternatives. He even cleaned up the mess I made before he arrived.

What a releif to find a company that doesnt over sell the service.As a small business owner i need to watch every dollar.Windy City Air conditioning came out to my business (on time) gave me there price to do a three year service agreement (per my lease).Not only was it the best deal but with there Discount Club offer I saved even more money.I was so impressed with every one I talked with from the office to the worker that came out, I decided to go ahead and have them service my home as well. Great Job. The worker that came out to the house noticed that we take our shoes off and with out asking him he came prepared with slip on boots to protect the carpet. Very nice touch.Highly recommend you give them a call.Rainbow Mattress & Furniture owner

Vern was really helpful on keeping costs down. Rene is a high quality technician good job and fair price all around.

This could have been a nightmare but windy city was very helpful and understanding. They explained everything so I could understand, showing me pictures so I could see what the problem was which was a different experiance then ive ever had with a AC company. I highly recommend Windy City Air because they are honest and fair. Along with great work and clean.

These folks were on time and brought everything the first time. One industrious visit and the job was done! I cant see how you could ask for more!

I own a commercial property management company and only use windy city AC. Great company! Ive used them for several years now and Im very happy with their services.

Windy City Air-conditioning and Heating L.L.C. is one of the best in Las Vegas if not the best. Vern Rettig is very professional and knows everything about AC and Heater needs. Definitely recommend him to my friends.

We definitely give Windy City a 5 star rating! We had many quotes for a new air conditoner, and they came in thousands below the others, proving the others were trying to rip us off. Windy City installed a beautiful Lenox a/c about two years ago and it has slashed our a/c bills dramatically. We have also used them twice a year for maintenance. They always call to set up an appointment in the spring and fall, show up on time and do a fantastic job. The unit was installed flawlessley and works beautifully. Their service people are prompt, courteous and knowledgeable. I would advise anyone to use this company - you cannot go wrong.

Vern Rettig of Windy City Air Conditioning & Heating is very straight forward and honest. He is very informative about what is wrong and why you need to repair or replace a unit. Also, his prices are great and he doesnt recommend something you dont need.How refreshing.Thank you Mr. RettigBetty Parmley

Windy City did a good job of servicing the very old units in the home we moved into, which was important given my wifes respiratory problems. They arrived when they said they would, confirmed in advance, and provided the service at the quoted price. I will continue to use them.

Windy City Air gave us excellent customer service they were able to schedule an appointment for service in a timely manner and the technicians were well qualified.AnitaPrimack Team

A lady picked up a phone and hunged up before I even finish my request. Sad!!

Renee was great found the problem and fix it in a timely manner

Very happy with the service. They are always when you need them.

I was blown away on how hard they gouge very surprised with the high reviews. They charged $ 434.00 for a fifteen minute job and $ 3.71 dollar part stay clear I will be going to BBB and the contractors board. Freaking pirates Stay clear.

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