user
Gentle Dental Care - Lansing
3526 W Saginaw St, Lansing, MI 48917, United States
Appearance
Gentle Dental Care - Lansing

Comments
MK
Review №1

This office is amazing. They took great care of my son and I. The receptionist are bomb.com and Pam is the best hygienist ever!!! Thank you ladies. I will return!

St
Review №2

Prompt appointments and got me in next day as a new patient. The hygienist Margie is great and the dentist was wonderful. Highly recommend.

Re
Review №3

I’m new to the office and everyone was very nice, inviting and friendly. I have never been to a dentist office where the hygienist gave dental education as she cleaned my teeth and did X-rays. I will be back for all my dental needs. Margie I believe was my hygienist and she was the best one I ever had in my life. Not only is she great at what she does, she is very down to earth and easy going. The Dentist was also great she gave great information as well. Over all great office and I will be recommending this office.If I could rate more then 5 ⭐️‘S I would have gave ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Ap
Review №4

The staff is very polite and always do an excellent job with my teeth!

He
Review №5

Always great experience. Staff is amazing.

Li
Review №6

Marg was very gentle and thorough. I will go back to her for all my teeth cleaning

Bi
Review №7

The staff was very pleasant and professional. Dr. McAlvey was very attentive and thorough. Pam did an excellent job with my cleaning. Thank you all. See you at my next appointment!

Ly
Review №8

I havent been to the dentist in years because Ive had bad experiences but I needed a cleaning. Everyone was delightful, Marg was very inspirational and cleaned my teeth thoroughly. I would highly recommend this place

No
Review №9

I have been coming to this facility since I was a kid and absolutely love my experience each time. I look forward to seeing Pam and having her work on my teeth. Everyone is so kind, caring, and accommodating! Keep up the good work Gentle Dental!

Ka
Review №10

This place is horrible, they do not communicate with you or return phone calls/messages, apparently there is a new office manager. Just commenting about the billing and office staff, not the dentist.

La
Review №11

The staff was very kind and very understanding that I was anxious to be there! I will be sticking with them!

An
Review №12

Dr. Stumpos is one of the best dentist Ive ever had. Ive seen him many times through the years and he truly is a very gentle Dr. Hes very good at what he does and has a terrific personality and a wonderful bedside manner with each and every patient. He definitely cares about his staff and treats them with the upmost respect. In the same building before he ever bought it I used to see Dr. Adgate.

Ta
Review №13

I’ve been with the office for awhile. Today was my first visit meeting the Dr. and she did GREAT! Thank you, Lilliana and Dr. Garay!

Ma
Review №14

I am very picky about the services which i am recieving. It was my first visit with Dr Monica Garay and i believe she does really care and unset about her patients. God bless her

Br
Review №15

Used to love this place, but ever since it was sold to new owners I’ve had nothing but bad experiences. When I got crowns done, a new girl dropped one of them in my throat (that’s a LOT of money), and today they read my temperature wrong so I can’t even go in for my appointment. I’ll be looking for a new dentist. thanks, but no thanks.

Am
Review №16

Leslie is a wonderful dentist. I have never had a bad experience at this office in all the years I have been a patient. Pam is wonderful she has been my dental hygienist for years and she always does a wonderful job. Thorough, efficient and friendly.

Ju
Review №17

Got me in ASAP when I had a minor issue with my tooth. New to the practice they got me in 48 hours. Everyone was very nice and it was quick and painless. I recommend them to everyone!!!

Ma
Review №18

When I moved to town I needed a reference to a dentist that would be sensitive to my dental anxiety. Asked my co-workers who hates the dentist most, and they said Jane! So I asked Jane who her dentist was. Gentle Dental has been outstanding. They do not recommend work that doesn’t need to be done. My hygienist Margie is attentive and refreshingly direct. Dr Stumpos is sensitive and gentle. I’ve been a loyal client for 6 years and never want to go anywhere else ever again.

Ni
Review №19

My first time with this dentist office since my last dentist moved his practice. I am so happy I changed to this dentist office. Very clean and very nice and attentive staff.

Mi
Review №20

Margie is thorough, friendly, knowledge and truly cares for her patients! She always goes over and beyond from start to finish. I have been going to Margie for 18+ years, she is truly amazing and would recommend her to anyone.

Da
Review №21

Excellent service and friendly and professional staff always makes for a good visit.

He
Review №22

June 18th I called to make an appointment because I had new insurance. Asked if they were taking new patients? Was told yes. Asked if they took my insurance? Gave them the information from my health insurance provider card. Was told yes they took it. Asked about getting medication to calm me down because I was afraid of having work done after having brain surgery and a broken jaw prior. I was told it shouldnt be an issue but would have to change days because of doctor being there. I asked a few other questions and set up the appointment. July 13th I called the office again to make sure everything was lined up because of covid 19 I wanted to know what to expect. Also to make sure that I still had an appointment set time at 11:10 am and that I the medication was still a go (my anxiety about the cleaning was eating me alive). The office had sent me a covid questionnaire through text and it wouldnt work. So I gave them my email to send through there. My questions were answered and was planning to see them on the 16th. Today the 15th the office calls me to move my appointment time to 10:50 am. Due to they would need more time for my appointment. Not a big deal! They also asked me about my insurance info. I gave it to her and she explains to me they dont take my insurance. Which obviously came as a shock to me because I had gone over everything with them when setting up my appointment. Also I had talked to them a few days prior to my appointment and nothing was said about having no insurance information then. So after explaining my frustration to the office lady she apologized and said we do have a new girl.... I stop there because like I said above I called on the 13th. So why was none of this brought up then? Dont try blaming something on a new employee when you or someone else in the office had the chance to it out.

Ki
Review №23

Pam gets 5 stars! The office has changed drastically since it has been sold. I was told nothing would change and there are only two of the original employees left. The girls at the front desk are not friendly its just not a place I would go without Pam.

Am
Review №24

Always friendly and knowledgeable! Do everything they can to make sure you are comfortable! Almost look forward to the visit 😜

jo
Review №25

Great service..thanks ..going in for cleaning next week..yesss

Me
Review №26

I have been seeing Dr. Stumpos for years. When I arrived for my appointment I found that he has retired and 90% of the staff, including the dental hygienist I saw for years, were also gone. I have sensitive teeth, I told them that when I made the appointment, the new person they had do my cleaning was very rough on them. The atmosphere of the office and the staff just is not what it was when Dr. Stumpos was there. My hygienist was not very personable, she seemed to be trying to figure out which instrument she needed to use. At the end of my appointment she didn’t ask to set my next appointment. After all the years I have been going there, sadly after this experience, I will be looking for a new dentist. I will sincerely miss Dr. Stumpos and the staff that worked in his office.

Gi
Review №27

I have been going to this dentist office for years now and they’re simply great. They’re caring, thorough and explains in detail your care go over options and choose what’s best based on your individual needs. I highly recommend Gentle Dental Care to anyone that’s looking for a primary dentist office.

Ce
Review №28

Pam is awesome! I have been going to see Pam for Excellent dental care for over 25 years! I was very sad and concerned today when I learned most of the original staff had left to find other employment?! I will miss you Charlotte! You were the best! So sad to see you go! Great to see Dr Stumpos pop in while I was there and he made time to see me!! So awesome!! Thank you for all the years of great care! Where you go I will follow Pam!! ♥️

Ma
Review №29

Pam always does a great job. She’s the best!

Pe
Review №30

Marge is a great hygienist. I come back for her every 6 months!

To
Review №31

Best dental care in the world! Pam is an excellent hygienist & Dr Stumpos is the Best! The Dr. that was there today was very nice! Ann Marie & Charlotte are Wonderful! I am never nervous about going there!

Je
Review №32

I’ve been a patient here for 20 years. I stayed because I love my hygienist Nicole, she and I could go on for hours talking about anything and everything. The front staff Charlotte was always smiles, knew you the second you walked in the door, and Dr. Stumpos was friendly. Today I went in and the front desk wasn’t the smiling face I’m used too, I had a different hygienist that didn’t even introduce herself, the dentist I seen was the same way, never even looked me in the eyes. It’s sad to say the people taking over are not as friendly. I called my husband on the way home and told him I changing, why would I drive 20 min away from home for an unfriendly office when we have all kinds of dentists close to home. I’ll forever miss Nicole, I wish I at least had 1 more apt with her.

An
Review №33

I was handled end to end like a prized Stradivarius and sent off to bring down the house at The Met packed with people with newly restored hearing.

Ka
Review №34

I have been going to this dentist for almost five years and Ive loved it but now that all the original staff has left and Dr. Stumpos is retiring it has gone way down. Today the office manager Annie told my daughter that she was too pretty to act so ugly all because my daughter was questioning over charges. She seems to be a real bully and I will be going to another dental office.

Me
Review №35

Deidra quickly recognized gingivitis and provided treatment along with appropriate instructions for care at home. She also recommended products to support recovery.

Da
Review №36

Been with dr Stumpos over 30 years. Always happy with my care. pleasant, capable staff. Gonna miss him

Pa
Review №37

Terrible toothache they took me right in and performed exam. they could not perform the duty but they referred me to an proper specialist

Vi
Review №38

Doctor and his staff are very good at what they do. Dr. Stumpos takes good care of you and doesnt do things that you dont need. To me that is an honest professional.

gr
Review №39

Had a wisdom tooth pulled. They definitely live up to their name. Great experience. Definitely recommend to anyone that is uneasy going to the dentist.

Rh
Review №40

Miss Nicole did a fabulous job putting my son, Atticus, at ease. Her calm mannerisms and ability to walk him through the process & tools were especially helpful as he has some sensory issues. Dr. Stumpos was also quick yet thorough and reassuring to us.

Fa
Review №41

My Hygienist Pam is awesome everyone I go there.

Er
Review №42

Great dental services. I have been a patient for 30+ years and have never had a bad experience. Dr. Stumpos employs an excellent staff who are friendly and knowledgeable. My hygentists have been careful and wonderful.Highly recommended.

ka
Review №43

Nicole, my hygienist and I are like girlfriends. I look forward to going EVERY 6months. Dr. Stumpos teeth look like he is a celebrity and the whole front office is amazing!

Sh
Review №44

I was pleased that staff listened to my concerns regarding a decay spot on a tooth, repaired the decay in a gentle manner and addressed my questions regarding my insurance coverage and out-of-pocket expenses to my satisfaction. I was in & out in about 1.5 hours. The only concern is that the hygienist recorded a whole mouth xray on the record for todays visit which wasnt taken or necessary & wouldnt have been covered by the insurance for todays visit as they are premature. However, the checkout clerk corrected the record as my out-of-pocket cost would have been much higher without the correction. She seem to be a good hygienist. But, inaccurate in coding for billing & shoulnt have quoted my out-pocket expense which wasnt her area of expertise. Otherwise, I was very pleased with my visit & plan to return for a cleaning next month.

Sc
Review №45

Dr Stumpos and Pam are the best! Brought me back from childhood dental traumas and made me feel comfortable again.

Ni
Review №46

Dr Stumpos has been my dentist for 30yrs. now. Great care, gentle hands.Great staff to boot. Cant say enough.

da
Review №47

Ive been going here for about 25 years now, everything is first class. Everybody is friendly and courteous and if you ever have an emergency they will get you in right away.

Ro
Review №48

Very nice people, excellent treatment

Ja
Review №49

Dr. Stumpos saw me on short notice when I had a problem. He provided steps for a solution, and told me to come back in if the situation went unresolved.I am very appreciative to be seen so quickly!

Pa
Review №50

In and out in a timely manner.Pam did a great job.

Se
Review №51

The best team you could ever want for dental care, from front desk greeting through check-out.

Vi
Review №52

The lady who did my teeth was actually really gentle, and we always have amusing conversations.

St
Review №53

If you are looking for a new Dentist or just moving to the area, look no further. Dr. Stumpos and his staff are the best around. Been going here for over 20 years now. I have referred friends that have made the switch too. You wont find more reasonable rates around! Thanks!

An
Review №54

I was needing to get my usual teeth cleaning but this time I got in a rush to have it done before my regular schedule and it took a call to get the help I needed. For quite some time is that I been a customer and I have a very professional attention in this office. Many of my friends and coworkers like and recommend Dr Stumpos because he offer multiple specialist services in one place and they take care of you very well.

No
Review №55

We have been going to Dr. Stumpos for 15 years. It is actually something to look forward to! They treat you like Royalty! Pam cleaned my teeth yesterday. Her sense of humor make it a delightful experience! I look forward to my next appointment on June 6th.

Ka
Review №56

2021 update: Many new faces these days, but still receiving excellent care from my hygienists, Pam and Marge!I highly recommend Dr. Stumpos and his entire team! From the front desk staff to the billing staff at checkout, they provide outstanding service and care!

Ju
Review №57

Super nice people from the front desk to those in the back, and they are willing to take their time to make sure your problem is fixed!

Ji
Review №58

Chipped my front tooth this weekend and it was very sharp. They got me in today and my tooth is as good as new! Dr. Stumpos and his staff are fantastic!

Ro
Review №59

Dr. Stumpos and his entire staff make a dentist visit painless. Prompt, courteous, caring and professional. One could not ask for a better experience.

L
Review №60

Dr. Stumpos and his staff are the best! They has transformed me into a person who hated to go to the dentist to a person who really enjoys going. Ive had root canals and implant with very little pain the day of and no pain the next day. Would highly recommend Dr. Stumpos and his staff they truly do care about your dental health.

ba
Review №61

I used to hate going to the dentist. my mother got me started with this place and i have been going there a little over 25 years now. very gentle, very personable, very good. i would hate to have to give this dentist up. truly a 5 star!

Ju
Review №62

Always so friendly and professional! Best place for your dental care!

Gw
Review №63

Ive been a patient for decades. Ill keep coming as long as they are in business. Love them!

Je
Review №64

Best dental practice Ive ever experienced. Everyone Ive worked with here is patient, gentle, compassionate, and kind.

La
Review №65

Got me right in as soon as I walked In the door. I was there 10 or 15 minutes and I was out the door superfast service great people to work at work for a man and I like the whole bunch of people thank you again doctor stam post

Sh
Review №66

The staff is so friendly, always a great experience my kids never want to leave !!

Am
Review №67

I’ve been going to Dr. Stumpos since I first had teeth.... I had been a long time since I had last been to the dentist (Dr. Stumpos). I was extremely nervous and embarrassed to go back since my teeth where just horrible and needed a lot of work. When I finally went in I felt just like a kid again they where so friendly and just made me feel comfortable. They/he truly cares about his patients. I don’t think I would be comfortable going anywhere else! ❤️ Thank you Dr. Stumpos!-Amber

Am
Review №68

I have a huge phobie and anxiety for the dentist. I have bad memories from a child. This office is beyond the words AMAZING! When I finally got the nerve to make a dentist appointment and go, I did alot of research!!! I couldnt be happier! They have done nothing but make sure I felt safe and comfortable! Even tho they did, I still freaked out and ran from my treatment plan that should have been started sooner, than the panic I woke up in today. I waited to long as this morning I woke up with my whole right side of my face swollen! I called as soon as they opened crying asking for help. They got me in, calmed me down, as I was in a full panic attack, and removed the tooth! I even set up another appointment! They made me feel safe and secure! I will have my sons records switched now that he doesnt really need a pediatric dentist! My husband has had work done here as well and wouldnt go anywhere else now. Thank you for still being true caring people!!

Ma
Review №69

Great group of people, everyone in the office is always very helpful. My hygienist Pam is wonderful and Dr. Stumpos is excellent:)

Jo
Review №70

The people at Dr. Stumpos office are very friendly and gentle. They give blankets when you ask for one and have TVs with cable above every chair. The remotes even work through the blanket! Happy customer. My kids even enjoy going to see Dr. Stumpos and his crew. :)

Br
Review №71

Always a smiling staff and comfortable atmosphere.

Li
Review №72

Such a great group of people at Dr. Stumpos office. Even my kids enjoy going to the dentist. Excellent treatment and excellent customer service!

Sa
Review №73

Dr. Stumpos is amazing with my 4 year old. The staff is so friendly.

Br
Review №74

My family has been going to Dr. Stumpos for about thirty years. The doctor has assembled a great bunch of professionals to run the office and take care of our teeth!

Ca
Review №75

I always leave with a great smile!! Staff is ALWAYS friendly and Dr. Stumpos is a very gentle funny dentist!

na
Review №76

The whole gang there are great and Pam is wonderful

Cr
Review №77

Dr. Stumpos is very gentle and does quality work. The whole office from the receptionist to the hygienists and dentist are very nice, professional, and care about the patient! The office is also very clean!

Do
Review №78

Dr Stumpos did a great job on my tooth today as usual.

Ja
Review №79

Dr. Stumpos & his staff are friendly, the office is clean & the location is convenient.

Mi
Review №80

Wonderful people and they do excellent work. They go to great care to make sure it doesnt hurt.

To
Review №81

Will miss Dr Stumpos. Hes retiring in February. He was my dentist since 1987.

Al
Review №82

I can not say enough great things about Dr. Stumpos and all his staff. If you struggle with bad dental anxiety like I do, look no further! Dr. Stumpos and his staff are extremely gentle, compassionate and thorough with all their patients and the dental work they do. Youre not a $$ sign to them. They really care about your dental health. Dr. Stumpos has done a lot of major dental work on me. In fact he just did a root canal on me yesterday which was virtually painless! You read that right...painless root canal. I was really scared about getting a root canal done on that tooth because the previous dentist I visited couldnt get the area to freeze up (he shot me like 6 times with novacaine and I still felt the drill!) I expressed my fears to Dr. Stumpos before hand and he adjusted his treatment pain accordingly. He took the time to listen to me. The root canal procedure couldnt have gone better in my opinion. I started seeing him in August 2017 and I am so grateful I found him! So if youre terrified of the dentist or have had previous traumatic dental experiences before, Dr. Stumpos and his staff will take really really good care of you.

St
Review №83

Nichole once again was very thorough in her work

Ra
Review №84

Amazing Doctor, amazing staff, highly recommend to everybody with a smile they care about.

Ap
Review №85

I love the stay they are so nice

Ro
Review №86

Excellence Dental care and always painless! I recommend Dr. Stumpos to my family and friends.

Ac
Review №87

Wonderful office, excellent work very gentle.

Ma
Review №88

Great people & always professional. I will always recommend Dr. Stumpos to all my family & friends.- Matt Maher

no
Review №89

Very good dentist he does it all

Do
Review №90

All hail Marge

Ma
Review №91

Very nice and friendly people

Mi
Review №92

To me, going to the Dentist has always been a scary thing, but the people at Dr. Stumpos made me feel pretty sure that everything was going to be alright.

Na
Review №93

Dr. Stumpos and the staff are great.

Da
Review №94

Great service, very professional

Ca
Review №95

Always a great experience. Everyone is friendly and professional.

Sh
Review №96

Very kind staff. They always help my sister with her wheelchair.

E
Review №97

Always, always the best.

ji
Review №98

Always outstanding.

Bo
Review №99

Very friendly, very professional staff.

Ke
Review №100

No!

Information
41 Photos
100 Comments
4.8 Rating
  • Address:3526 W Saginaw St, Lansing, MI 48917, United States
  • Phone:+1 517-321-2539
Categories
  • Dentist
  • Dental clinic
  • Dental implants periodontist
  • Doctor
  • Endodontist
  • Pediatric dentist
  • Teeth whitening service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–1pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Similar organizations