I had a great experience at Toms. They didnt have the tires I needed in stocks but they quickly found me a place that did and didnt charge me a dime for checking what was wrong. Thanks for the great service. Ill be back
Toms Tires is by far the best store to buy tires. With a great selection of tires from the following brands: Michelin, Goodyear, Goodrich, Bridgestone, Uniroyal, Hankook, Falken, Firestone, Kumho, Continental, Nexen, Fuzion, Mastercraft and more brands. Toms Tires also have great prices and selections of Wheels i.e., Rims.Not only does Toms Tires have a great selection of tires, they also have the best prices of all tire stores in Lancaster/Palmdale. The 70K mile Hankook-Kinergy tires, I purchased today were almost half the price as Costco, Walmart and Sams Club and all other competitors. Unlike Costco and other stores which have separate fees and charges for Valve Stems, Balancing and Recycling fees, as well as other hidden costs; Toms gives you one combined price/cost out the door, without hidden fees like most other tire stores.I had a full set of Michelin and BF Goodrich tires installed on my vehicles at Costco and paid an exorbitant fee, even with Costcos buy 3 and get the 4th free; youre still going to pay double at Costco than what Toms charges. Costcos hidden fees means on the average paying upwards of $750-800$. Top of the line Hankooks cost me $439 out the door. The last pair of Hankooks I bought lasted me for 60K miles easily with tread to spare and could have lasted another 10K miles. The Michelin and Goodrich tires mentioned previously, which I purchased from Costco were 60K mile warranted tires, but barely lasted 30K miles.Quick, inexpensive, with a great selection of brands, and a courteous kind and helpful staff. Toms employees, unlike many tire stores, do not try to sell you a more expensive tire. They listen to your needs and provide you with a good tire and offer to fit your needs; in other words they dont try to sale you something you cant afford and dont need. Toms tire experts are honest, caring and trustworthy, and true to their word. So many tire stores and their personnel think they know better than you, as to what you need and want. You will never feel pressure sales at Toms. They listen well to customers, and provide you with a service that is second to none, at a price you can afford, cheaper than you will find elsewhere. Ive purchased my tires exclusively at Toms in the 13 years they have been in business, and dont plan on using any other store in the future.They also do Brakes, install Shocks, Oil Changes, they sale and Install Lift and Leveling Kits. They do Axle, CV Joint, Driveshaft and Differential repairs and installations, as well as other Wheel Repairs. They can change Belts, Hoses and work on Cooling Systems. They do Air Conditioning Systems, Preventive Maintenance also.Toms Tire is much more than just a tire store!
I showed up because my truck was shaking when I would hit the brakes and would make noises when driving in low speeds, they told me the rotors were bad and should be replaced because the brake pads were still good, I waited 3 hours and they finally replaced the rotors but now there is a super loud squeaking noise when brakes are applied, now they said I should replace the pads to reduce the squealing (which didn’t exist when I got here) by the way, employees don’t wear masks and drive your vehicles that way. (Great way to stay safe during a pandemic) I’ve been here many times before and never had a problem, but as of today, I will not be returning. I’ve never had to spend money to make a problem worse until today.
I have been going to Toms for the last 4 years. I started going there because of the price. I have continued going the because they are honest, professional and friendly.
Needed my tires replaced and Toms team was able to get me in and out in a flash. Very professional and courteous. Ive been coming here for years and will keep coming back. The price was great for the quality of work they did! Thanks Tom for having an honest repair shop!
These guys have never done anything wrong to me. They are always honest and have always been done when they say they will be done. Great place.
They mess up your cars, and steal your money. Dont go
Ive gone to Toms Tire now about 3 times. I go back because they #1 tend to have better prices. #2 the customer service is awesome! # 3 they will let you know you might need something else on your car but they dont push the issue. Unlike other service stations. I really think they have a good group of people working on our cars 👍🏽💪🏽
First time at Toms tire and auto repair, went in on a Monday morning to get my breaks checked and an oil change . The staff was very polite everyone wearing mask and efficient. They were very informative and to my surprise quick. I was very happy with the service, time and cost.
I was very impressed with the service and personalities of the desk and technical staff. The service was quick and efficient and the staff was very accommodating.
Thank you Toms Tire, for the excellent work youve done to my car, and the great Mom and Pop Shop hospitality. As well as the knowledgeable and professional staff . You guys are great!!!
Once again had a great experience at TomsTires the employees are right on the mark when it comes to taking care of my truck needs and treating me like I was the only costumer there at the time even though I was not. Tom you own and run one of the best service and tire shops I have been to.Thanks for everything
Toms is great! I came across them when i had a flat tireIt was right at their closing time but they stayed late to fix my tireThey are truly a caring bunch amd they have all my future business! Keep up the good work!
Local tire/repair shop very knowledgeable staff! Fair in pricing; especially being a 👩 and they will take you 🏡!
Always get great service from Darrel and the guys at Toms Tires.. An they always gave the Best Deals too!Highly recommend them for your vehicle needs.
It was great. Everyone there is friendly and knowledgeable letting you know what else needs to be done. Sometimes things can take a while to get done and they update you on the progress of the repairs.
You know... I always go here and I recently realized that I’ve never posted a review for these guys! Well I’ll make it quick... their prices are great, their work is awesome, and what keeps me coming back is definitely their customer service. I don’t even call around anymore. The guy at the front, Jeff, he’s real cool too. He never makes me feel pressured when I come in for service, nor makes me feel stupid when I ask questions.
Very thorough with my vehicle. Explained to me clearly what issues I had with my truck and Wheels! Definitely recommend!!!
Quoted $90 on the phone, charged $106 in person. Did not put my spare tire back in the carrier instead left it sitting in the trunk. Employees were not wearing masks during pandemic. I bought tires here out of convenience but I will not be returning.
Fast and easy.
The Car Service Is Always Good They Fix It Right ✅ And If Theres A Problem The Technician Will Come Out And Talk With You Before Proceeding Working On Your Vechile... Front Desk Customer Service Is Okay..
Extremely pleasant & accurate w/ their estimates whether its time and/or cost.
Hands down one of the best shops Ive been to for services in a long time. I went for a brake inspection, tire rotation, and 4 wheel alignment. I had a very loud squealing noise coming from my right driver side wheel. The guys there did an outstanding job diagnosing the problem and fixed it. Jeff, the asst. manger, gave me a very reasonable quote, (rotor problem). After further inspection, one of the techs was able to fix the squealing without having to get a new rotor (Saving me a $100 bucks). Very honest group of mechanics, which is very rare in this time and age. The owner Tom was very courteous and gave me a ride home while they worked on my car, then picked me up when the vehicle was done. He added some good conversation for free.I defiantly recommend Toms Tire and Auto repair to anyone who lives in the AV. Top quality service and customer assistance. For us Vets, they honor our service by giving us a discount as well.
This place literally is a blessing. They fixed an issue 3 other shops couldnt fix with my wheels and tires. I highly reccomend Toms! Best in the business
Bryan was very helpful, got my car in and out so fast !! Definitely recommend bringing your car here !!! Great staff !!!
Very helpful fix what another shop couldnt fix.. I recommend this shop
Great service
Absolutely the best experience Ive ever had at a tire store. The owner Tommy is such a friendly man that maintains a professional atmosphere. The manager Darrell Is an honest hard working mechanic, which is hard to find these days. I recommend anyone to come to the shop.
Very nice service, very informative, great prices. Very happy!!
Service here is top notch. From dealing with customers to maintenance of your vehicle. I brought my Volvo in for a few minor things, these guys were great. I HIGHLY recommend this place.
Toms Tire has been great to me and my family. I have been going to them for ten years now and they are honest, fair and educate you on your vehicle. They have always went above and beyond for me and I trust them more than the dealership.
Great customer service prices are great I do recommend 101%
I recently started dealing with Tom’s Tires for an alignment issue that needed to be done after lifting my truck. First of all, I have to say that their employee Darrell is a great guy and an absolute pleasure to do business with. I’ve actually dealt with Darrell before at another venue so it was easy to trust him with my truck. Darrell handled my problem with confidence and with great customer service. He’s proved to me that he will do whatever he can to earn your business. In fact, all the employees there are friendly and their knowledge of car & truck products is exceptionally good. I won’t hesitate to refer friends and family and I will continue to do business with Tom’s Tires. I can’t wait to take my truck back when I’m ready to add more cool stuff to it!
These guys are professional, honest, and kind! Dale and Jeff have helped us! We bought a used car for our daughter and couldn’t figure out what was wrong with it! The guys tried a few thing but the engine needed replaced! Dale couldn’t find a low mileage engine for this particular year model, that would be worth it! So instead of taking our $3500 to replace it he recommended not! You don’t get that kind of honesty and courtesy much anymore! Our family is super grateful for saving us the heartache! I would highly recommend this establishment!Thank youThe Navarette’s
Fast and friendly service.
Costumer service was great and service was fast and efficient
I would definitely recommend this place to get Your tires done! Are Any other service done. They where Nice friendly great service and the best price around. If you need a good places that knows what there doing you need to come here Im really happy I was able to get my truck serviced so quick!!Thank you guys
They are totally professional and amiable. Competitively priced, very high level of service. 4 new tires and 4 wheel alignment. They got me in and out in a very reasonable time. Very satisfied. Well be back with my other vehicles. If you need great service at a competitive price go see the pros at Lancaster Tire Pros!
One of the most honest repair shops out there. I have been coming here for years and they never disappoint.
I was in Lancaster at a tournament and the tire pressure warning light came on in my rental car. Chris checked all 4 tires, made sure all 4 had the proper pressure and waited with me until the sensor turned off. Wish I remembered the guys name at the front desk too because he couldnt have been any nicer. Both of the guys were knowledgeable, nice and so helpful!!!!
I received excellent customer service from the mechanics that changed my tire and the pricing was very reasonable.
I don’t remember the guy name working at billing desk, but I would like to appreciate the good gesture towards my first visit for Flat tire. You got my first priorities for tires now. Good looking out, thank you.
The younger gentleman was very friendly over the phone and could get me in for an oil change right away! When I picked up my car afterwards, there was a sheriff handcuffing/arresting someone in their parking lot which seemed odd. The older gentleman who worked there (maybe the owner?) was not wearing a face mask and seemed to have a bit of a cough, so I kept my distance. Nevertheless I ended up getting a synthetic oil change for only $48 (vs Jiffy Lube charges $98 for the same thing).
People are friendly and not rude. They have reasonable price and waiting time is average. Bearable.
I was very impressed with the quality and professionalism of this shop. I had a small issue after a tire install and the manager handled it quickly and completely. They are fast, competitively priced, and a pleasure to work with. I would recommend this shop to others and I plan on going back in the future.
Cant beat these prices when it comes to an oil change! Staff is always friendly and if you go on Saturday you can usually get a fresh donut and a delicious cup of coffee. Have to say this is the best place in the AV!
Tom and Darell are great! Honest upfront guys that do wonderful work! Prices are good and the work is better! Definitely recommend them to everyone and will be coming back for more services! Thanks guys!
Very professional and were able to work on my Alfa without a hitch. Great service and great communication through the process. Nails suck...
They have amazing prices & the best team!!! They have done tires, brakes, oil changes, and tire servicing to all of my cars & never fail to impress me!!! I highly recommend them because all their work is done with a lot of care & they gurantee their work!!
Went to get a leaky tire repaired. Not only did they fail to stop the leak, they also stole my lug key and refused both a refund and to give the key back. The price is cheap but the service quality matches.
Love these guys... always helpful. Some long waits but not every time and that just goes to how busy they get. Never too long that I havent been able to easily squeeze service in on a day off!And they dont talk to me like Im a dumb chick! ❤
Happy place.Good honest people. Known the place for ten years and just want to say Thanks to Tom and crew.
Best place for tires. Brand names and affordable price. I have been coming here for years.
Super friendly and fast! I went there thinking I was about to spend $$$ on a new tire but they found the issue and fixed it cheap! I trust this business with my car.
I trust these guys. I and my daughter also have taken cars in when tire pressure lights come on: usually just needed air, once had a flat repaired--cheap(!) having picked up a nail. When the time comes I need new tires, Ill see these guys first!
Formerly called tire pros, still has the same people there...always nice and informative..Ive been going here for years for my oil changes and Ill continue to do so...I recommend this pace to anyone..thanks for the years!
Great service. Even better prices. Best tire store in the valley.
You got to love Tom he is great at what he does I would recommend him to my friends its a very pleasant environment to wait in if you have to wait
Best Tire shop in town... Great customer service and super awesome prices. Very helpful and quick!!
I dont know about the bad reviews, but Ive never had a bad experience here. Bought 2 tires, had them mounted and ballanced, and was out in under half an hour. They took the time to show me a couple things that needed replaced or repair under the car which was most appreciated. Everyone was very nice. The only place that I will take my car now.
Great auto repair & tire shop!Tom really cares about his customers.
Cash only. Relatively quick tire change.
Im a veteran and Matt and Tom as well as jeff are saviors. They give the up most service and respect towards each and every person that walks through there doors.Highly recommended
Great place good work. Ok time to s little bit but it was done right
Good guys, know what theyre doing.
I have been bringing my vehicle here for about 3 years now and today will be the last time I came here. I brought my truck in for an oil change and tire rotation and 2 hours into my service they want to let me knowbthat they do not have the oil filter I need in stock and the wrong one was order. If I had not checked on my truck they probably wouldnt have tried to figure out what was going on. NEVER AGAIN WILL I USE THIS ESTABLISHMENT FOR ANYTHING!
Ive purchased at least 4 sets of tires here and really appreciated the quick fix when I came in with a hole in one of my tires. Tire Pros Lancaster is my go to tire store.
Awesome place..I would recommend any day!!!
I stood in the shop waiting for more then 15 min and they just ignore me. One person help the guy in front of me but never even acknowledge me. I dont mind waiting at least acknowledge me.
Awful service.We came into the parking lot, only to be ignored by the two service members when needing guidance on how to be seen.Parked, went inside, only to be given a slight hello by a different gentlemen. As I attempted to asked a couple questions, he motioned to hold on and disappeared out the door.I waited patiently for his return, which didnt happen. The two other service men entered and separate times, neither acknowledging my existence.Here I come American Tire!
Im a veteran and they treated me with respect and well wishes. Very good prices
My wife takes her car here for oil change. Prices are good and service is Great! Will definitely recommend to friends.
Great place good prices Junior was so helpful
Was in and out quick. Jeff was very helpful and the prices were great.
Got a great deal on tires here.
They ARE so freakin helpful and nice. highly recommend!!!
Great service technicians to assist you with your every needs in car service.
Exceptional service and pricing, always extremely helpful and very professional standards of workmanship, I trust them and wouldnt use anyone else for tire services.
Come here for 10 years they are the best people and service!!!
Good place for your auto needs
They take 1 hour to 1 hour and a half for an oil change when I can do it at home in 15 mins email me for prices
Got new tires for my Chevy Silverado. Great experience!
They admitted they cant beat the $260 for 4 tires at Tonys Tires, but their cheapest ($320) had 35,000 mile warranty while Tonys cheaper brands which they dont sell probably had none. I carried on to Tonys and got theirs with 40,000 mile warranty, but no alignment.
Tire Pros is a trusted place to get great tires and oil changes plus other car care work done! Ive been going here for years!
Very good people, and will try to there best to give you the best price they can . They do honest work, and alway show you what there doing with your car .
I had a very bad experience today 11-24-2015. I went there, I was given a quotation and I agreed and signed the quotation and was asked to wait. I waited for two hours, suddenly a very arrogant personnel approached me and said he cannot do it today and the quotation that was given to me is wrong, he then grab a calculator and increased the amount to $119 from $69.99. He also told me that he cannot do it today and if I am still interested, I can come another day. Wow, this guy is not even apologetic when he told me this, he was like if you need my services, you follow what I told you, I think the name of this guy is Daryl. What happened to your customer service Tom Clutter??? I already stayed and waited for two hours and this is what I would get from you guys???
Good service. No playing with warranty good bizz
Fast, fair, friendly service! Thanks Tom!
I will only take me and my husbands cars there they have the best customer service and make sure they fix everything right the prices are also very good they don’t rip u off
The best place to buy tires at great prices
Love this place. Fast service, and affordable.
Busy shop! Quality work.
Conveniently located. Wait time was fair. Prices were a bit high but we are in Cali..
Honest, fair, and comparatively priced. I take both my cars here.
Fast and friendly service. I take all my cars there.