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Joes Auto Repair & Towing
1120 Dillerville Rd, Lancaster, PA 17601, United States
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Joes Auto Repair & Towing

Comments
Ra
Review №1

It was great services, and price you cant beat. Thanks

Ca
Review №2

It was quick and friendly service was great at a great price

L
Review №3

Only place I go to inspect my car. Good service and the owner is very helpful. Honest and upfront with pricing.

Ma
Review №4

Always go for my vehicle inspections, great place, very clean, great staff,ThanksHighly recommend,Support our local business..

ha
Review №5

They do good work

Ch
Review №6

Joes Auto Repair & Towing has been the most fair shop that I have ever dealt with. No matter what needs done to my vehicle, I feel confident that the service at Joes will be higher quality than any of the other local shops while also being more competitively priced. I will rely on them for all vehicle needs for the foreseeable future and am more than comfortable recommending them to anyone searching for a quality mechanic/tow at an unbeatable price.

Re
Review №7

Very accommodating and a pleasure to work with. Got me in on short notice and even allowed me a change of dates with no hard time. They will see me. Again.

Se
Review №8

I took my car to another place they couldnt fix my car they had it for couple months. Then I took my car to Joes they fixed it in 2 days. I take my car and my familys car at Joes for now on. Very professional staff and polite. Thanks joe.

Jo
Review №9

Honest Knowledgable mechanics

Ge
Review №10

Great place friendly best shop in town

Jo
Review №11

For ALL My Lancaster Peoples...I wanted to tell you about one of the WORST Customer Service Experiences I just had...I had an appointment at Joes Auto Repair on Dillerville Road. I first scheduled the appt. for Tuesday but had to reschedule for Saturday morning which I knew was a short day for them, so I made the person aware I would be there first thing in the morning. Upon returning there, they stated my car wasnt on the list after leaving my vehicle there most of the morning. I made them aware, I was told it was going to be done and they said I could wait and they would fit me in...Now after sitting there for over an hour, the actual owner Joe says that we cant Inspect your car and I was NEVER on the list from the start from Tuesday or Saturday, with an attitude. I clearly made him aware that why did he make me wait this long to tell me this and why I wasnt on the list when I spoke to his own Son multiple times about my appt. on Tuesday. I stated to him how can he have his OWN son take appts for customers and NOT Properly write them down and waste peoples time. He stated VERY rudely that its not his problem and told me to get the F**k out his shop as he did to a couple other people that waited patiently there as well. He was even rude to his own worker that was actually Apologetic to me. I STRONGLY Suggest NO ONE EVER go to this Place of business for the Way they treat there customers !!! As a Business Owner myself, I would NEVER treat anyone with such disrespect !!!

mi
Review №12

Fair pricing and respectful people also never once been off on any appointments

Ju
Review №13

Knowledgeable mechanics, fair pricing and great work. Recommend to anyone stressful about honest mechanics.

1s
Review №14

Great service. A job well done in a timely manner.

Wi
Review №15

Not professional poor-quality of work not helpful basically the worst experience ever

Im
Review №16

Joes Auto Repair is a great place to have your vehicle serviced. Recently I had been dealing with an check engine light (CEL) issue on my vehicle. The gentlemen who took me in was very polite and educated me on what the check engine meant. Not only that he advised me on where I could buy my own scanner to help me save time. I did just that - replaced my part and came in without an appointment. He was very kind to welcome me in even though he had other jobs. I would recommend Joes Auto Repair hands down to anyone. This is outstanding client service and deliver looks like! Keep it up!

Re
Review №17

Fast and reasonably price service.

me
Review №18

Absolutely great customer service especially from Joe and Will. Got my engine replaced as well as new radiator and inspection. Car was done and running perfectly. Will continue to take me and my family’s cars there and no where else!!!!

Jo
Review №19

Great Service

La
Review №20

Awesome work no long wait staff is friendly

Gl
Review №21

I took my Mitsubishi Eclipse GT, to this place for Motor replacement and the job was done within two days and the car is been running perfectly, its going to be almost a year and my car is still running perfectly. The owner and the other employees were very respectful and yes, I will take my car again, if its necessary .

Le
Review №22

Joe was very nice...his people worked on my truck until it was fixed and that was an obstacle in its self...i still have to go bk and get my belt fixed...Joe Ill see u soon...lol..i came here a while ago b4 this last time and I remembered this place bc I felt like they WERE NOT trying to rip me off price wise...and again this last visit I felt the same...i honestly can say Its very rare that Ive gotten that feeling when it comes to mechanics...in my opinion theyre trust worthy and thats #1 for me...and do good work!

Ta
Review №23

Seriously, I will NEVER go anywhere but Joes. All the guys are absolutely amazing and so kind as soon as you walk in. Their customer service is ON POINT (and I am hard to please when it comes to that), theyre prices are SO reasonable and they are so honest about what actually needs done to the car. I have already told so many people about this amazing place and will continue to do so!!!

Dw
Review №24

JOE AWESOME SHOP, PROFESSIONALISM OUTSTANDING HIGHLY RECOMMENDED

Er
Review №25

I know someone that has been going her for years and always talks highly about them. Their work is great and at awesome prices.

Me
Review №26

Very respectful n they get the job done.

Sh
Review №27

They do great service and if you make an appointment for state inspection your cars in & out in a very responsible time they have gained me as a customer for life!!!

Ge
Review №28

Fast reliable service

je
Review №29

Fast and quick service

Jo
Review №30

The best place to get all ur automotive needs done,great staff and knowledgeable

ge
Review №31

Great prices and great work, I will use again.

Be
Review №32

I have gone there several times for my own vehicle and also for my sons vehicle Ive taken a couple of friends there because I preferred in there they loved it I loved it never had an issue and the guys of always been really nice and polite and explain things and I like that . What really got me the one day was I needed a pretty major repair on my car which they did and it was done correctly and it was done promptly but not only that they say the part that they took off of my vehicle to show me theres not many garage is that do that out there I have no complaints with these guys I think theyre pretty awesome and I really appreciate their honesty .and heres the thing Im a woman and a Lotta garage is take a vantage of your girl so you dont know nothing Ive gone the garage is and I have been paid paid Ive had to pay out the Ying Yang for repair on my car that wasnt even necessary which I found out later these guys have never done that to me so yeah I trust him and I think they do good work and heres the thing Im a woman and a Lotta garage is take a vantage of your girl so you dont know nothing Ive gone the garage is and I have been paid paid Ive had to pay out the Ying Yang for repair on my car that wasnt even necessary which I found out later these guys have never done that to me so yeah I trust him and I think they do good work . Hopefully they get to read this thank you for not treating me like an idiot thank you for showing me respect and thank you for doing that work on my vehicles and I will recommend you to anyone of my friends that I have her ass with they need something never had a problem hope it stays that way .

Ro
Review №33

Great place to get your car done. Great service. Everyone is very nice.

c
Review №34

I called asking if my car could be looked out vs we are busy or backed up or let me see what i have available I was received with a cold NO zero empathy.

Jo
Review №35

So far they have done my inspections just fine, including friends I recommended to go.

Je
Review №36

If you value your time...DONT bring your vehichle here. I wish there was a way to give this place ZERO stars. The customer service is terrible, and the owner was so unprofessional and disrespectful. We went to get one of our vehicles inspected, and I get that they work on a first come, first serve basis on Saturdays...but we were one of the first people there at 8am, before they even opened. They confirmed that they would be able to take us, but when we came back at 11:30am our vehicle wasnt done. My husband went inside to get an update, and the owner told him that we would be his last client, and asked that he wait around. 12:30pm comes around and he tells my husband that he cant take us. Naturally, my husband got upset because this establishment completely wasted our time, and the owner had the audacity to become belligerent with my husband and started using profanity. I am a business owner, and I find that to be totally unacceptable! I most certainly will NOT be giving them my business because I refuse to tolerate that behaviour, and I will make sure that everyone I know avoids this place like the plague.

jo
Review №37

Great service

De
Review №38

They did a great job they just took a very long time doing it

Ca
Review №39

NEVER AGAIN!! The owner always gets there late past 10 am, they have to wait on him to give customers estimates... They said theyll call back and NEVER DO!! Ive been waiting for 2 weeks. So I took my car to a shop that actually puts customers first. && whoever answer the phone Joe is rude!!!

Gu
Review №40

Best place to go for anything! They will take care of you!!

An
Review №41

Overcharged me called the tech got smart called me a liar about the overcharge was rude and disrespectful

Mi
Review №42

Had my car for 2 months before telling me no repair could be madeq

Ta
Review №43

Worst place to take youre car they fix mine like a month a go and is already broke with the same problem. Worst part is the arent ship at all and if I paid a price for something they confirm they is gonna be fix I expect it to last at least 1 year bit not even a month

Va
Review №44

Take my car there to get it inspected. Quick, Smooth and Easy

Je
Review №45

These guys are always great and very nice

An
Review №46

Honest, reasonable, economic, being going to that shop for years, highly recommend.

WI
Review №47

Excellent staff and service! Every time!

K.
Review №48

Honest and economical sums up my experience!!

Ro
Review №49

Friendly staff fast service

Sh
Review №50

It was the worst service ever, my car was sitting there for two weeks and no one touched it, when i said i was coming to get it out someone took a spark plug out of my car and said they lost it and actually threw it out!!! I would NEVER recommend this auto repair place to anyone!! WORST SERVICE EVER!!!

As
Review №51

Fair prices.

Al
Review №52

Great spot

Gu
Review №53

AWESOME AS HELL

Wh
Review №54

Excellent service

Fe
Review №55

Good service...

Iv
Review №56

My only go to .....

Ta
Review №57

Great service

I
Review №58

Please answer your phone.

Ed
Review №59

Love it. Awesome

To
Review №60

Very good

Li
Review №61

Excellent service and attention.

Ra
Review №62

Place for vehicle inspections, prices are rising in all of them. $ 59.99

Information
4 Photos
62 Comments
4.4 Rating
  • Address:1120 Dillerville Rd, Lancaster, PA 17601, United States
  • Phone:+1 717-509-4511
Categories
  • Auto repair shop
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9am–5pm
  • Sunday:9am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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