I become a customer with the Hinkle Insurance Agency 36 years ago when I turned 16, and I have never needed to use another agency other than Hinkle. When my wife and I got married 24 years ago, we switched all of her insurance needs to Hinkle, and we continue to partner with the Hinkle family today for all of our familys insurance needs. As the owner of a customer service-centered business, I place a lot of weight on how I am taken care of as a customer. So if 36 years of patronage is not a clear enough picture of how the Hinkle family has taken care of my family and me, I wish you much success as you look for whatever you are trying to find in an insurance agency. I hope you have a blessed day!
My company has been using Luke and Hinkle Insurance Agency for a handful of years and have been more than happy with the rates we receive, customer service and prompt responses. I know other folks that use Hinkle Insurance and are just as happy as I am. Highly recommend.
I recently totaled my car...not fun. However, I could not have asked for any better help and customer service than what I received from every single Erie employee that I dealt with. SO grateful they are the company that I use! Thanks Erie for going above and beyond the call of duty. A+ job!!!!
Hinkle Insurance has provided both home and auto insurance to me for many years. They have always just been a phone call away anytime I have needed them. From a house flood to an auto accident they have provided immediate and caring service. I wouldn’t go anywhere else !
Hinkle was very helpful working through my home interior damage claim. Their expert and proficient response maintained a long confidence in our coverage relations.Mark D, customer since 2001
Very responsive to our claim and needs after the flooding
Im new to hinkles I just started getting service from them very knowledgable I didnt have to explain myself very much they knew exactly what I needed especially kelly thank you
Ive been with Hinkle insurance since I started driving over 40 years ago. My home is insured with Hinkle as well. Your team has always helped me whenever I am in need. Thanks for keeping that family feel. Thats what I like the most!
The three Ss - Service, Service, Service - thats what you get from Hinkle Insurance.Luke and his crew are outstanding, for 15 + years they always make sure we were taking care of. Excellent coverage, Quick responses, and most importantly Great premiums.Hats Off to Hinkle !Thank youTom Petragnani
I am thankful for my insurance. You been faithful for many years with me. Thank you
Thank you Zach Miller at Hinkle Insurance Agency,It takes a lot for me to post an online review, but I had to share in hopes it could help others. I recently switched to Hinkle Insurance Agency and was able to reduce my monthly premium by over $60 for home and 2 vehicles. At the same time, I was able to increase my coverage almost across the board, especially covering utility lines in my old neighborhood.About a year ago my wife had a cracked windshield and we were quoted sever hundred dollars for repair because our coverage was sub par. Today, I just had my windshield replaced for $0 deductible AND complimentary new windshield wipers installed. It’s the little things that go a long way.Happy Customer
Karen is always helpful and quick with an answer even if she has to do some research and get back to us she does so quickly. If Karen is unavailable another staff member is able to help they will.
Karyn was quick to answer my questions and get me my quotes, renters and auto. She also found coverages that my Big Box insurance firm did not cover on my auto. The yearly price on my auto is saving me over $20 per month, with improved coverages. Boom Big Box companies!
I highly recommend Hinkle Insurance. My husband and I switched over to them a couple of years ago and we have Erie Insurance through Hinkle now. Use them for both home and auto. The prices were more competitive than our last insurer, and the service has been outstanding. No matter who I deal with there, they are always extremely helpful and responsive. The service is very personalized and usually a real human being answers the phone, which is so rare in todays world. Very nice people and a real pleasure to work with.
Excellent Company to deal with
Karyn and Lynda are awesome! It only takes one phone call to have your insurance questions and needs answered. I know they have lots of other customers, but they always know who we are when we call and treat us like family. Ive worked in an insurance office in the past, so speaking from experience, Hinkle Insurance has risen the bar to a whole new level.
Hinkle Insurance Agency couldnt be better. They truly care about your needs and provide service accordingly. I have worked with multiple agents on many occasions ranging from personal insurance such as Life, Home, and Auto, to business insurances such as liability and worker comp. They not only have continuously provided the best rates, but also understand the meaning of good customer service. We enjoy doing business with and will always insure with Hinkle.
Wonderful company.
Ive been a client of the Hinkle Agency for over 40 years. Everyone there always has the answers I need and gets the job done quickly, thoroughly, and cost-effectively. Most recently, I was in the midst of a move into one residence and the conversion of another into rental units. Trusting the Hinkle team with my insurance coverage easily checked a key item off of my long to-do list.
Great company best I have experienced.
I am a small business owner and new home owner. Hinkle has skillfully helped me navigate my new insurance needs both professionally and personally. A great group of people to work with and a pleasure to know.
I started knowing I needed insurance for my business but that was about the extent of it. Kelly took the time to explain options and answer questions in laymans terms which was very helpful. Also, her response time is excellent.
As always, Hinkle Insurance was prompt and courteous and very helpful with my issue. I highly recommend them and definitely plan on being a lifetime customer.
Enrolling in new home and auto insurance was made especially easy with Lyndas help. And because of Covid-19, we had to do all of this over the phone and internet. She was able to answer all our questions in a timely manner. And your prices are very competitive. We were able to obtain upgraded insurance at a price lower than our previous coverage with another company, whom we had been with for over 25 years. We look forward to a long relationship with Hinkle Insurance Agency.
Ive been with Hinkle Insurance Agency for years with apartment and auto coverage. Recently I bought a house and am very pleased with the home insurance I have through them. Every agent, including my present agent Zach Miller, has been highly attentive, approachable, and informative. They come to you and work hard to get your the best price and coverage.
I like the people that work at Hinkle, always friendly and always helpful! Erie has always treated me well and my family and I have been using Hinkle for well over 30 years. Karyn and her crew, have always super knowledgeable and professional! Thank you!
Your staff is always helpful and react to any issues we have in a timely manner. Our children and my sister have Hinkle insurance, and that includes home and auto. We all think they are the best on the area.
Very quick and efficient help. I recommended several people through the years and I will continue to do that. I specially Enjoy Ann Hinkles speed and accuracy in getting things done
Becky was extremely helpful, professional, and kind. She answered all of our questions, replied in a timely fashion and worked several different options for us!
We appreciate them keeping in touch with us to make sure our needs are being met. Weve had Erie auto insurance for over 50 yrs and Hinkle for 30 yrs. Very pleased with this Agency.
Karyn and Linda are always very helpful whenever I call him. They always respond to my questions very quickly and accurately.
High fives for the customer service from Hinkle Insurance. The staff is always helpful, supportive and caring whatever the situation may be.
Always prompt efficient service!
We have been with Hinkle for 20 years. They have always been very helpful. Wether its a claim or putting a new vehicle on our policy. All of our questions were answered.
Reasonable prices, efficient and personable service.
I Was amazed at how well Erie insurance treated me after I hydroplaned and crashed into a wall. I will continue to be an Erie customer for as long as I am a driver.
I have always received exceptional service when I had insurance questions, or when issues arose. Thank you for the care you provide!
Matt is a great agent. Worked hard to find the best insurer and price!
Every time Ive had a question or needed a document, Hinkle took care of it quickly, pleasantly, and professionally.
I have been with Hinkle since I started to drive and am always happy with all my dealings with them. (I am 64 yrs old now).
I recommended my daughter and her boyfriend to look into Hinkle Insurance. They saved a lot of money going with Hinkle Insurance, they had a major problem in their home, Hinkles was there to meet all their needs and provided excellent service during their difficult time.
Very satisfied easy to talk to agents.
I wrote this a few years back and it is still true today!The Hinkle insurance has stood behind me ever since 1999. They are always very helpful with any and all questions. They are a company that I have recommended to my family members. I trust the Hinkle Insurance Agency.
Definitely a TEN.Prompt, courteous, and attention to detail from this Excellent Agency!We always feel our needs and best interests are fully addressed. This is why we have been clients for over 30 years.Phil and Beth
We have nothing but good things to say about Hinkle insurance! They are efficient and always friendly and helpful! Whenever we have had a claim or a problem, they have made it easy to take care of! Insurance questions and just dealing with it in general can be frustrating. Hinkle has made that worry go away!!!!!! We appreciate them and their hard work! My mom always uses them and loves them!
Fast, courteous, knowledgeable. Great rates and payment options! Would highly recommend giving this insurance co. a call, today! They saved me $$$.
Great customer service. So helpful. Would recommend to anyone.
I love the personal attention I have received from all who Ive contacted at Hinkle. I get the impression they are looking out for me and not only their bottom line.
Always take the time to discuss my concerns. They never rush me away and are always quick to respond. They are loyal to me.
We have always been pleased with the friendly and expert service. We trust your recommendations and that makes the sometime confusing insurance business easy. It is always like dealing with friends.
Both for my personal insurance and business insurance Erie insurance has been stellar for us with competitive pricing and service through Hinkle Angency. i would highly recommend their services.
You are always available and have the answers or will get them whenever we call you.
Very helpful and friendly every time Ive had to call the office. I would highly recommend!
Whenever I need to contact the Hinkle Agency for whatever reason, its always a pleasant experience. The agents are always courteous, friendly and helpful.
Appreciate the personal customer service- feel well taken care of with any insurance matter.
Tom Hinkle took over my auto insurance policy from another agent--at my request and over many objections--about 40 years ago. Then came the renters policy...and eventually a homeowners policy. I have had my share of claims over the years, and, even so, have always been treated with patience and respect. Perhaps most importantly, it was a contact regarding the level of my homeowners policy that uncovered the fact the county records had my home incorrectly identified, which allowed me to challenge the last tax assessment and get a reduction!! I would never go anywhere else for my insurance needs, and recommend Hinkle at every opportunity.
Friendly customer service and timely response to concerns and questions. Highly recommend them.
The Service from Hinkle Insurance Agency is always superior and they go above and beyond for their Clients.
Excellent customer service
Called and requested a simple document -EXTREMELY RUDE, got rushed off the phone and practically hung up on. Worst customer service ever, i think her name was Heather
Since being with Erie (Hinkle Agency) I have only needed to go thru insurance for (1)one incident, and that particular time, everything was handled without any complaints from us. Thank-you, *****
Stupid, lousy, cruel, insensitive idiots. Im putting it nicely. Go anywhere else.
Always fast response to questions and accurate answers.
Great people
You have helped us through many stages - from homeownership, kids getting licenses, accidents, storm damage - thank you, we always know you are just a phone call away to answer our questions and great coverage!-Kathleen L., customer since 1984