This company found me the least expensive coverage for exactly what I needed and wanted. Blanca helped me out and was especially polite and efficient with everything I needed accomplished quickly. Glad to have had her help! I’ve been a customer for over two years and am glad I found them.
A friend recommended me to this insurance company, and I’m so glad that she did. I spoke with an agent by the name of Daniela, she is very professional and very responsive calling back with updates during the whole process. Answered all questions without ease. She definitely made an extraordinary effort to get a good quote, without a doubt Daniela definitely made me feel so welcomed to be part of the insurance family. Thanks again Daniela!
They were very friendly since I walked into the door. We all joked around the whole time and so funny.. The price was very good and affordable. Highly recommend for others.
If youre looking for some great insurance rates this is the place to call. If youre looking for honest people make sure you contact Express Lane insurance. Super official. Totally professional. & they get the job done promptly. Thank you for all your help Daniela. Thanks for the professionalism and great rates.
Daniela was very attentive on helping me find the best rate possible, I would highly recommend their services.
The experience was awesome and fast they have great customer service and very helpful and GREAT rates!! The cheapest my insurance has been in a long time… if you go ask for Daniella she’s very nice with excellent customer service skills!! Thanks again!
Awesome place, been coming here for years. Blanca was very helpful and polite. She made sure I had the proper coverage and more for way less than I had been paying previously on my monthly bill.
Blanca helped me with my SR-22 and she did a really great job ! I loved her customer service skills. I would definitely recommend my friends and family. Thank you guys!
Blanca did a great job with assisting me today. She got me a good insurance rate and was kind and helpful the whole time. I truly appreciated her assistance and professionalism.
10/10 within five minutes I was able to speak to someone and spoke with Blanca, she is amazing! She was very patient and was willing to work with me, if you need anything she’s the right person to talk to
Blanca and Dax that been so helpful it was really easy to make changes on my policy. If u need help always ask for them.
Good service got me a good deal
With any issue I’ve had, I always deal with Blanca and let me tell you..she is fast, courteous and absolutely amazing.
Express lane insurance made my shopping for insurance a breeze. Along side with my broker Daniela and her extensive knowledge, we were able to find the coverage I needed with the best price. Thank you for the savings make sure to call and ask for Daniela
Blanca is a breath of fresh air! She was so helpful and relatable. The money she saved me on my car insurance was unbelievable! I highly recommend Blanca and Express Lane Insurance. Quite possibly the best customer service in town.
Blanca is literally so sweet and nice!! I loved speaking with her she’s very knowledgeable and answered all of my questions with out any hesitation! Call and ask for Blanca !!!!
Slate was an amazing help! Helping me and my dad with our auto insurance. I was with AAA and it was costing me an arm & leg. Got a better deal. - Joseph Castillo
Daniela is Very friendly and helped get a better rate than My old insurance. Great in communication and getting back to me.
I love express Lane, theyre so good with me.Danyella helped me today, I am very satisfied. Theyre the best!
Ask for Blanca she’s very good and helpful they gave me a high quote she called back with one super lower 💙💙
Blanca was really helpful in finding me an insurance deal that had the coverage I was looking for at a really good price.
I had a very great experience with Blanca today, she got my rate down with better coverage than I had before.
I experience great customer service on my first visit. I was recommended by a close friend I’ve know for a long time and I can say I never doubt him. Thanks to the representative Slay, I was able to leave out with insurance on two of my vehicles. Very greatful
Great customer service, Daniela really helped me get insuranced with the best quotes . Really glad I came to Express Lane Insurance .
Thank you so much! You guys always answer & send me what I need really quick. Customer service is their number 1 priority!
Blanca Was amazing with helping me out !I was in the market of getting a new car . So adding on was a piece of cake ! If u guys need too get anything done .. Ask for Blanca !! 🙏🏻😅 stress free
Very good service. I would recommend checking them out. Slay was very helpful and friendly. Thanks again Slay
These agents are the best, they helped me a lot with my car insurance:,):,):,)I fully recommend them🥷🏻
I am a client of this company for years now but to be honest I almost made my decision to change it but today I called and talked with Blanca.She is professional, sweet, knowledgeable and took her extra time to figure out the issue and take care the issue I had, Call and ask for Blanca !!!!
Daniela, Blanca, Sonja, YAZ, and Slay the best team if insurance agents in the nation! Everyone here is great!
Blanca is great! Customer service set at a whole new level! She was very patient and worked with me. I’m am truly satisfied.
Blanca the best agent yet very professional and and nice made the process much easier
Blanca was extremely helpful in helping me start my new policy even going above and beyond to make sure I had the best rate possible! I will not be going anywhere but here for all of my insurance needs, highly recommended.
Blanca really helped ya boy out ! she was kind and professional. highly recommend getting a policy here
Blanca Is the Best! Thank you so much for helping me !
Slay was very Informational professional welling to help you and your family feel safe on the road
Blanca went out of her way to help us with our payment. Great customer service!!! Thank you Blanca!!!
Gaby threatened me by text and on the phone with legal charges after they made me pay over $200 to start insurance and policy to later charge me $135 a few days later, definitely wouldn’t recommend. Told me if I didn’t have a disability I should’ve understood why they were charging me an extra $135 . Was so rude to my father when he called as well smh said she would send me my cancellation via email after I paid and never sent anything! Whole company is fraud and a scam and all the employees are just RUDE !!
I couldn’t believe what I was hearing. What went from me searching around for quotes, to landing a phone call with the one and only Blanca from ExpressLaneInsurance. My search stopped here. Great customer service. The best quotes. The down payment isn’t any different from any insurance company, not too high. For two pretty new cars, i’m only paying a quarter of a paycheck!And just to keep it simple I work over 40 hours a week. I highly recommend this company, it’s a simple phone call and if you don’t like what you hear keep searching. But I guarantee he would love to hear what they got to say! So call NOW . not later, NOW!30 Stars for Blanca!!!!
Very good and will keep coming back Danielle
Please ask for Blanca. She was able to save me $100s. The down was steep but the monthly payments are very low. Lowest payments I ever had and every other insurance wouldnt insure me or charge me $400 or more a month. She got me monthly insurance at $138 a month. I give her 12 stars. Alan armijo from long beach.
Excellent service Danny!!!!! Appreciate your time.
This company has the rudest employees of all time. I regret having to even cal and deal with any of them. My policy expires in July and Ill be finding new insurance.
I have got to say when it comes to placing the customer first, it doesn’t get better than Irving at Express Lane Insurance. This young man heard our needs and took the time to find us the best deal possible with the coverage that fit our particular needs. I would highly recommend Irving and Express Lane Insurance. He is a great asset to your company.
The girls are so nice first time calling and so sweet omg they answer you so fast. The lady I spoke with was so helpful I’m in love with how the agency has amazing people. Blanca, Yasmine and the boss are the best love their customer service it has been so far the best. Had Allstate for before but doesn’t compare.
My broker agent Blanca was the best
Alexia was very friendly and helpful she did a good job with helping me find a good insurance that fit me .
Blanca has today been an amazing representative, excellent in Customer Service! Truly appreciate how fast I had a call back from her, very patient, very professional, super friendly, helpful, knowledgeable!! Thank you soooo much, didn’t give that extra miles but 10 more !!!Outstanding Cuatomer Service !! Thank you Blanca !! We need more people in this world to provide this same customer service, the way you have today!! Thx
Great rates, friendly, clean environment.
One of the worst experiences I have ever had. When I tried to cancel they said I would be charged if I cancel I said ok. And with then she got mad and hung up. Then I call today just to hear the same thing. She said she would send me a email to confirm my cancelled insurance. She did not. Scam Scam Scam dont trust these people do not insurance with them.
Excellent Client Service, quality insurance at an affordable rate. Slay K, and team very professional. Use Express Lane for your Insurance needs. Very Satisfied with my interaction.
Thanks Gabe for your excellent service
I came in this morning right when they opened to pay my insurance bill. Vianna Alma and Diana were so pleasant. I really appreciate how attentive they all were. Great costumer service and very professional I would recommend anyone to go there. out of everything they made me feel special ❤️ Keep up the good work ladies 😊
I’ve been with this company for sometime and I recently had to make some changes to my policy. Vianna helped me and was extremely professional, informative, and all around helpful. It was a easier process then I thought. I’ve always been satisfied with their customer service and promptness, hence why I’ve stayed with this company.
Daniela was very helpful and friendly!
Speedy service. Great communication with staff.Listen to our needs and did everything to accommodate my family. Ask for Blanca
Gaby was excellent help, everything was simple and got everything without any issues. Thanks again!!
Gave me the best quote ever.. Thank you slay!!!
Great experience;At this Insurance Institute
Irving was so professional and customer service was more than I expected I appreciate the services the rate overall Im staying with express lane insurance this is my new found family thank to u all and happy holidays 😷😀
A giant thanks to Diana at Express Lane Insurance! Your service was Top Shelf! I really appreciated your professionalism and helpful attitude! Have a Great Day!!
He save me i lot of money on my insurance mr slay k and a very nice man
Excellent customer service
Rip off. They changed my monthly premium after signing the contract. Im now with statefarm and paying less than their low quality insurance.
I drove by one of their locations in Fontana, Ca need insurance so decided to call and Im glad that I did. Not only did they beat out all other companies, they handled my phone call with ease, professionalism and great customer service. For me, I dread making this type of phone call, and Dianne made it super easy and actually surprisingly pleasant. I left Farmers Insurance which Ive had for years to Express Lane Insurance which I recommend.
Had to get my car insured and Louis Rodriguez helped me out so much because I was only working with so much he found me the best qoute with my needs
Great customer service!!! They get you the lowest payment realistically possible. Been here for 4 years ! Ask for SLAY K. he is Awsome! #didisdiscounts
Very kind and professional staffing i was doubting on going this place. but when I came in the surprise I took of good customer service and professional service. I will recommend to anybody to come to this business
Slag is very helpful.
Dianna was extremely helpful!! I appreciated the positive attitude and small talk during my wait to finish up my paperwork!Thank you!!! Highly recommended!!
Diana helped me and did a wonderful job.. i would recommend this insurance company to my friends
Will I was helped by a lady name Diana she wasvwas helpful and Respectful. I understand thats her job to be helpful but just being a great person helping customer with simple great services is delightful. I recommend anyone who need insurance or any moving object to call express lane and they will help you out to the best of both of you guys ability. Overall I really do appreciate the help and services Diana did for me.
Koophelp Dave money really good an polite service was very nice
Great experience today at the Lancaster office.Friendly and professional. Naomi was helpful and had good customer service
Very helpful and very kind and made our service comfortable 🌻thank you 🙏
This place is great they always help me find good deals for my policy . Alma was a great help I reccomend you get your car insurance here
Amazing service and greeting with a smile. Very knowledgeable and informative, patient, friendly. Obtained the absolute best options for me. Answered all the questions I had. Great environment entire office friendly establishment.
The office is friendly and helpful. Slay K. is the insurance guy I go to. #dididiscounts
Diana and the whole staff made me feel welcomed and the process was quick easy and amazing.
Highly recommend this place, great staff and the best prices. Felt very welcomed. Everyone is extremely helpful and insightful on any questions I had. Ask for Charlie he’s the man!
These guys are awesome!!! Good vibe great people.
I loved the service here, they try their best get you the best price, very friendly,thank you Irving and Cindy
The best place hands down to get insurance. Anna and Selena are the bomb!!! They work with you to get you the best price possible and they work hard for the customer. Customer service on point and super understanding of your situation. Thank you again ladies!!!
Helpful, informative, and professional
Over the past few days I made 5-6 calls to get insurance quotes for the purpose of being an Uber driver. After speaking with several“car salesman” type agents, I was fortunate to finally speak to an honest and thorough agent named Gaby with Express Lane Insurance. Their prices were competitive and Gaby took the time to explain several different policy policies/prices/coverage. I truly felt she was working in my best interest and so I was happy to give her my business !-Michael V
The worker by the name of Gaby was super helpful and professional. She suggested what was best for me and I’m happy at the end of the day thanks!
Gabby was very rude! I dont recommend her at all!! Shes so disrespectful especially to my fiance. She wasnt professional at all! Never have we felt disrespected!! There were other ppl that were nice there but her 👎👎👎
They give great service very professional and friendly comfortable staff.
The Manager Gabby is so unprofessional she was highly rude I never meet someone so rude in my life not only me but family and friends were disgusted with the way she treated us so don’t be fooled by her if she seems nice in the beginning you will be disappointed later on once you realize she is scamming you !!!!
Gaby was very nice and professional and they really have best motorcycle low payment around she help me and very satisfied I recommend to anybody for motorcycle insurance!
Slay Is the best! Excellent customer service
He was very professional and he helped me get a better plan
I like how easy n fast it was to get all my business done there was no waiting n everyone was nice .great job.thanks
So I’ve been with Allstate insurance company for a few years and every year the fees are higher and higher and I decided to call Express lane insurance and was greeted over the phone by a very friendly and knowledgeable young lady Annamarie I was very impressed on how helpful she was and answered all my questions which of course where many, she never lost her patience with me and was more than happy to help. I give express lane insurance 5 stars they’re staff is awesome and I recommend them to anyone shopping for new insurance.
Hey, spoke with gabby and she gave me a great quote.. so I came in same day and sat with slay he took care of everything. Awesome 😎
Had a great experience here. Looked all over cause I have speeding tickets and they gave me the best rate. And Selena did an awesome job helping me through it all
Awesome customer service from Slay, in and out in lass than an hour insured and ready to go. Will definitely be referring friends and family over.
Slay Was Great and Help Me Big Time. I was in and out as a new customer. #didisdiscounts
Always a pleasure, they go great lengths to get you the best price.