Alex is the best. I got homeowners insurance. After calling many places. She made it easy and painless. Thank you Alex!
A a manager of Condominium Associations, I always appreciate the great pricing and top notch service I receive from Ross Agency!
Ross Insurance is always quick to respond to any of my commercial business needs and offer a great value. We also have our own personal insurance through Ross Insurance. I highly recommend Ross Insurance!
Our company has been a customer of The Ross Agency for many years. They have always been helpful in directing our choices and helping us understand the coverage packages we have. The service we receive is second to none and the response time is as close to immediate as anyone could hope for. A special shout out to Melanie R. for her lightning quick response and assistance to our needs.I recommend the Ross Agency with complete confidence.
Alex is amazing at Ross agency! She and her team are professional, attentive to detail and extremely helpful. I’m so grateful I’ve chosen Ross agency for all my insurance needs!
Excellent customer service! Our mortgage got sold from bank to bank and they caught that the homeowners policy did not get paid via escrow because banks failed to update the information. Instead of going without insurance, they notified us and we got everything in order quickly and easily. Great work!
I was greeted by the awesome staff of ladies! And Crystal was great, informative and timely! I saved a very nice amount switching my car insurance very happy I found Ross Insurance Agency :)
Alex and Crystal were so nice and friendly to work with. Everything was clear and easy to understand. They took the time to find us the best bundle for our home and auto insurance. We have been with this company for 20 years and have never been disappointed.
The team we worked with were professional and thorough as well as friendly. We feel confident that we got the best insurance price and coverage available.
Im very happy with Ross Ins Agency. It is always a very good experience, very proffessional and easy to work with.Do your self a favor get a complete insurance review. I saved $700.00 a year on my Homeowners Ins. Thank You ALex Great Job!!!!!!!!!!!!!
Family atmosphere! Always smiling faces!! And efficient agents who always go the extra mile!!
Great company. Highly recommended
Deb just saved me $650 by combining my auto and homeowners insurances! Great service and great advice!
Alex was great! Everything went smoothly and we are very happy with our homeowners insurance!
Great service. Alex & Andy are wonderful to work with!
Danielle is great! Give her a free lunch!
We are not currently a customer of Ross but our dealings with them as a company has been great.We recently did some work for Ross Insurance and all of the staff that we dealt with was warm and friendly.Andy was our point person and multiple people on our team commented on his warm friendly approach to all communication they had with him.From what I can tell Ross Insurance has a great team that works hard to do their job well.We will be getting our insurance evaluated by them in the near future.
The team at Ross Insurance are amazing. Responsive, professional and always looking out for our best interests. They are very knowledgeable, provide great advice and guidance, and find us the best coverage at a good cost. A special shout out to Deb K.
Very simple process. Did it all through phone and email and only took a matter of one day from the time I decided to go with this company. Very important to me to be able to do business this way as I have a disabled spouse and it is hard for me to get out for appointments.The value is spot on. I had been with my previous insurance company for 46 years but this company offered basically the same policies for both my car and home and the price was much better - saving me a few hundred dollars a year. Definitely recommend using them and will continue to do so myself in the future.
We did a ROSS review to see if they could save us money and they delivered on their promise, so now we have both homeowners insurance and auto insurance with them. Beyond just saving us money (which is always appreciated), its great to work with ROSS because of their level of customer service. When you call them, you talk to an actual person right away, not a whole bunch of prompts and waiting on the line, which is a great bonus. They know you by name and treat you like part of their family, so you dont feel like just another number. Insurance can be a confusing topic, but they simplify it and always make sure you are taken care of with the best possible coverage. 5/5 stars for sure and I recommend them to anyone who mentions needing top quality insurance paired with top quality service.
I have been with Ross for over 30 years, and with your connections and expertise, have gotten me the best deals on home and auto. They take the time to find what you need . To insuring my classic car, to my wife jewelry they get you the best deal. And if you have a claim and in 30 years we have had many, they are there for you in every step.
Ive been working with Melanie R. for years with both my personal and commercial insurance needs, and I happily recommend friends and family to her. Sometimes she sends me emails reminding me not to get into accidents-- she has the strong mom vibes you look for in an insurance agent. I feel very comfortable supporting a local business like Ross.
Always there for me. A phone call away.
Ever since switching to Ross Insurance Agency, weve been more than overwhelmed by their ability to quickly assess our needs, get coverages into effect, and be communicative and professional throughout the process. We threw some unique situations at them, and they didnt miss a beat! Andy and his team - Kim, Cristi, and Melanie - have gone out of their way to service our insurance needs and do so quickly! Their expertise and insightfulness led to us saving over $3,000 a year on one of our insurance coverages alone (thank you, Kim)! We are ever so grateful for them, and highly recommend any person or business to connect with Andy, Kim, Cristi, or Melanie! Thank you, RIA!! Mark Spochart, BTI Group LLC - Wormelysburg, PA
Very courteous polite and professional people. Its a joy and you definitely in good hands if you have them provide you their services which are spectacular
Five stars doesnt seem like enough. They are absolutely great to deal with, especially Melanie Rettig. Weve never had even one minor issue in the 5 years we have been with them for car and home owners insurance. I would recommend (and have recommended) them to everyone!
Over 22 years of dealing with insurance from car, home owner, aviation, and, motorcycle. Ross Insurance hands down crushes everyones coverage. You literally can give them your current policy and they will shop all over gods creation for the same or better coverage at a way cheaper price. If you are not using them and you live in PA you are just flushing money down the drain. They are located right on Lititz Pike at the end of Glen Moore Circle. Highly recommend if you are in the market for better insurance or if you recently moved to the area.
Enjoyable visit with desirable outcome
Bill Ross and his team are a fantastic group of people. They work diligently for you and take the necessary time to explain the policies you are agreeing to. I would recommend to anyone with insurance needs.
The Ross team has been together for years and it shows. They are extremely knowledgeable, professional and courteous. I have recommended them to my friends who were also thrilled with their experience with Ross. Ross saved us a bunch of money too! Highly recommend!
Melanie Rettig & Bill Ross have been nothing short of amazing. They respond quickly, answer all of your questions and are very friendly. One thing we truly appreciate is how they make sure to find us the best insurance rates. We would recommend Ross Insurance Agency to business owners who need reliable brokers. And Annie & Faith from Matchline Mechanical truly thank them for all of their support!
Ross Insurance helps make a complicated process very easy! They are always very professional, responsive, and able to answer any questions I have. Alex has been great to work with over the years!
Very great place. Thwy are kind and friendly and will help you get the best!
Always helpful, comparing multiple insurance companies for the best premiums! A+
I have used Ross Insurance agency for Years. They are the best in town! Their employees also have been there long term. So it’s nice to have a staff that isn’t always changing and I can trust them!
Great company. Helpful, concerned, and best of all -- LOCALLY OWNED & OPERATED. I manage a local pest control company and most of the time its the small things that make my life easier. Whenever I need something, their agent Melanie has a quick and accurate response.Thanks Ross Insurance Agency and Melanie, you guys are great.
I was recommended by friends to try Ross Insurance and I’m so glad I did! They were so helpful and nice and saved me $80 a month!! I dealt with Alexandra, she was so nice, quick, and efficient!
Our condominium association is a client and is extremely pleased with the consistent excellent service, professionalism and responsiveness of the staff. In addition we find that we get great value from the work they do for us.
Treat you like family. Will never go any where else. Best place in town for insurance needs!!!
ROSS AGENCY IS THE BEST, ALWAYS THERE TO HELP
We have used Ross for our Cars and motorcycle for many years. So it only made sense to get our renters insurance there too. We have been very happy with Ross ! Staff is Super Friendly!
Our family business, Kirchners Pest Control has been using Ross Insurance for all our insurance needs for over 25 years & have always received excellent service, advice & personal attention from them. Their staff goes above & beyond to help us & are very courteous. Their level of caring speaks volumes for this local family owned business & I would highly recommend them for your personal or business insurance needs .
I have been with Ross Agency for more years than I can remember. My first great experience was with Larry Ross. This is an exceptional Insurance Agency. They are very caring and extremely helpful with everything you talk to them about. They take their time to take care of your needs.
Always an awesome experience!!! Thank you!!!!
We have used them for 16 yrs always been good to us!
Ive been with them for 25 years, my father was with them before me. The owners ( and employees ) are helpful, friendly & smart. Every transaction has been quick and easy. They shop for the best prices and explain insurance to you in laymans terms. Ill stick with them.
They took very good care of me 😊.
Never had a problem they their to help you
Ross insurance takes care of all my insurance needs. Recently I did a Ross Review and they were able to save me an extra $800/year. They do such great job and are always working for my best interests!
Georgia Bourdadonakis is a committed professional with great resources for a businesss insurance needs. Her energy, integrity and knowledge about commercial insurance will be a gift to your business.
Friendly and courteous staff. Work fast.
They were knowledgeable and they had all kinds of insurance. I will deff go back here for other insurance needs and will deff recommend them to others
Great service and thorough review of my policies AND saved us money
Great Staff and friendly service. They go out of their way to help you. Yes do go here!
Treat me very fair Crystals the best
They always take care of you there
Saved me money!
The best place of the State!
Just friendly and prompt services.
Very helpful!!
Friendly ... great prices
Great service
Been with them since 1984!
Great service
Great people!!!